The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 277 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Simplotel shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Mobile Optimized/Responsive.
Wix shines .
Side-by-side ratings based on 277 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 272 | 5 |
After analyzing 277 verified reviews, Simplotel users most value its website design and experience, technical support, user-friendly booking engine, while Wix users highlight . Click any theme to see what reviewers say.
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Website Design and Experience
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Technical Support
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User-Friendly Booking Engine
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Proactive Feature Updates
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Customization Options
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SEO and Online Visibility
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Mobile Responsiveness
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 110 reviews | #21 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 130 reviews | — |
| Large (75-199 rooms) ▾ | #5 19 reviews | — |
| X-Large (200+ rooms) | #8 1 reviews | — |
By Property Type
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| Boutique ▾ | #2 123 reviews | #34 0 reviews |
| Luxury ▾ | #1 154 reviews | #24 2 reviews |
| Branded / Chain ▾ | #1 86 reviews | — |
| Extended Stay ▾ | #7 8 reviews | — |
By Region
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| North America ▾ | #6 13 reviews | #19 1 reviews |
| Europe | #21 1 reviews | #22 1 reviews |
| Asia Pacific ▾ | #1 247 reviews | — |
| Middle East | #6 2 reviews | — |
Choosing between Simplotel Hotel Branded Websites and Wix Hotels hinges on your hotel’s specific needs for online presence and booking management. Both platforms aim to boost your hotel’s visibility and direct bookings, but they serve very different markets and offer distinct features. While Wix provides a broader website creation tool for small businesses, Simplotel focuses exclusively on hospitality, with features tailored to hotels seeking high conversion rates and operational efficiency.
Simplotel dominates in review volume and recent feedback, making it the more reliable choice for hoteliers prioritizing proven performance. Given its higher review count (245 vs. Wix’s 5) and recent reviews, Simplotel’s strengths are more current and trustworthy. Do you want a specialized platform with extensive hotel-specific features or a more general website builder with hotel capabilities?
Simplotel and Wix Hotels both offer website solutions, but their core focus diverges significantly. Simplotel provides hotel-branded websites designed to enhance online visibility, convert visitors into bookings, and integrate with multiple PMS and channel managers. Its suite of 20 exclusive features supports these goals, and its dedicated hospitality focus means your hotel benefits from tailored functionalities.
In contrast, Wix Hotels is part of Wix’s global website platform, aimed at small businesses across industries. While it offers a simple website builder and basic hotel management tools, reviews highlight its limited booking engine, especially for larger properties or those requiring advanced availability controls.
Simplotel’s reviews emphasize strong support and customization, while Wix’s recent feedback points to booking and channel management issues. What’s more important—industry-specific tools or a flexible website platform?
Simplotel earns a high ease-of-use rating of 4.69/5, supported by its onboarding score of 4.57/5 and positive review comments praising its straightforward interface and responsive support. Hotels describe Simplotel as intuitive, with a clean design and helpful onboarding processes that facilitate quick staff adoption.
Wix Hotels, despite being part of the larger Wix platform, scores lower on ease of use at 2.8/5; reviews cite complexity in managing bookings and channel connections, especially for larger properties. Several users mention difficulties with the booking engine and channel manager, requiring manual adjustments and disconnects.
Edge: Simplotel
Simplotel offers a comprehensive feature set tailored explicitly for hoteliers, including a booking engine, whitelabel capability, conversion widgets, review widgets, social media integrations, multi-lingual support, ADA compliance, website personalization, SEO plugins, and more—totaling 20 unique features. These are designed to boost direct bookings and improve online presence.
Wix Hotels, by comparison, provides basic website creation tools, a simple booking system, and a channel manager via HotelRunner, but it lacks the extensive hotel-specific functionalities Simplotel offers. Its feature list is limited, focusing more on website aesthetics than booking conversions or hotel-centric marketing.
For hotels seeking a feature-rich, industry-specific platform, Simplotel’s extensive tools give it a decisive edge.
Edge: Simplotel
Simplotel’s customer support scores 4.7/5, with reviews praising its quick response times, friendly staff, and dedicated support team. One hotel highlights, “Simplotel’s support is very good and process-oriented,” underscoring its reliability.
Wix Hotels’ support ratings are notably lower at 1.9/5, with reviews pointing to frequent issues in booking and channel management, and comments like “Their system has missed bookings multiple times, causing overbookings.” The less responsive support and technical difficulties give Simplotel the clear advantage here.
Edge: Simplotel
Simplotel integrates with 22 verified partners, including major channel managers and OTAs like SiteMinder, STAAH, and RateGain. These integrations foster smoother operations and wider distribution for your hotel.
Wix Hotels offers no verified integrations or partnerships documented in its profile, relying solely on its in-house tools and HotelRunner. This limits your ability to connect with third-party systems, especially if you need advanced PMS or channel management.
Simplotel’s extensive integration options make it more adaptable for hotels with complex distribution needs.
Edge: Simplotel
Simplotel’s reviews are overwhelmingly positive, with a 4.78/5 overall rating from 245 reviews, mostly recent. Hotels praise its ease of use, support, and direct booking impact, with a 93% likelihood to recommend.
Wix Hotels has just 5 reviews, with a low average rating of 1.9/5. Hotels mention frequent booking errors and poor support, making it difficult to rely on the platform for consistent performance.
Given the volume and recency of feedback, Simplotel’s reputation is far stronger among hotelier users.
Edge: Simplotel
Simplotel’s pricing is transparent at $600/month with no trial, freemium, or implementation fees. Its pricing reflects the comprehensive, industry-specific features it offers.
Wix Hotels does not publish specific pricing details, as it is part of Wix’s broader website platform. Costs vary depending on the Wix plan selected, but additional fees for advanced hotel management or integrations may apply, often making it less predictable for hotels with specific needs.
Simplotel’s clear, predictable pricing aligns with its targeted hotel focus.
Not ideal if your hotel is small, with minimal online booking needs or budget constraints, as the price may be higher than basic website builders.
Not ideal if your hotel requires advanced booking management, multi-channel distribution, or high customization.
Simplotel offers a dedicated hotel website platform with rich features, extensive integrations, and proven support—ideal for hotels seeking to increase direct bookings and streamline operations. Its user reviews confirm that its industry focus delivers reliable, current performance.
Wix Hotels is better suited for small, budget-conscious properties that need a straightforward, visually appealing website without complex booking needs. However, its limited hotel-specific features and recent review issues suggest it’s less suited for hotels aiming for growth or operational efficiency.
For hotels serious about online visibility, booking conversion, and support, Simplotel is the clear choice. If simplicity and affordability are your primary goals, Wix may suffice but with caveats.
According to HTR's product database, Simplotel Hotel Branded Websites and Wix Hotels share 0 features. Here are the key differences — features one has that the other lacks.
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| Conversion Widgets | ||
| Hotel Website Templates | ||
| Multi-lingual | ||
| Review Widgets | ||
| Social Media Integrations | ||
| Whitelabel Capability |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Simplotel is recognized for its ability to create modern, visually appealing websites that align well with hotel brand identities, improve guest engag... Simplotel is recognized for its ability to create modern, visually appealing websites that align well with hotel brand identities, improve guest engagement, and offer smooth navigation, though some reviews mention a desire for more customization features and aesthetic options.
Hotels commend Simplotel's responsive and committed technical support, essential for smooth operations, although some suggestions for improvement incl... Hotels commend Simplotel's responsive and committed technical support, essential for smooth operations, although some suggestions for improvement include faster response times and more proactive communication regarding updates.
The reviews universally praise Simplotel for its seamless booking engine that significantly improves the guest booking experience, enhancing both spee... The reviews universally praise Simplotel for its seamless booking engine that significantly improves the guest booking experience, enhancing both speed and ease of use and directly contributing to increased conversion rates and revenue.
Where hoteliers push back
There is a noted interest in Simplotel offering additional customization for templates and features to better match individual hotel branding and spec... There is a noted interest in Simplotel offering additional customization for templates and features to better match individual hotel branding and specific business needs, with some reviews hoping for more versatile and dynamic design choices.
Users appreciate improvements in online visibility and SEO functionality provided by Simplotel, contributing to higher website traffic and brand expos... Users appreciate improvements in online visibility and SEO functionality provided by Simplotel, contributing to higher website traffic and brand exposure. However, several reviews express the desire for more proactive and detailed SEO analytics and periodic updates.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Simplotel Hotel Branded Websites and Wix Hotels share many core Website Design features, but each has unique capabilities. Simplotel Hotel Branded Websites offers 22 verified integration partners, while Wix Hotels offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Simplotel Hotel Branded Websites leads in ease of use at 4.7/5 vs 2.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Simplotel Hotel Branded Websites: No. Wix Hotels: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Simplotel has an HT Score of 95 and Wix has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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