The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 124 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ResNexus shines in ease of use and customer support , with exclusive features like Mobile Optimized/Responsive.
Wix shines .
Side-by-side ratings based on 124 verified hotelier reviews on HTR.
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| Starting Price | From $800/mo | Contact sales |
| Verified Reviews | 119 | 5 |
After analyzing 124 verified reviews, ResNexus users most value its customer support, reservation management and booking engine, website design and integration, while Wix users highlight . Click any theme to see what reviewers say.
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Customer Support
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Reservation Management and Booking Engine
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Website Design and Integration
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Training and Onboarding
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Data Analytics and Reporting
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OTA Integration and Commission Savings
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Housekeeping and Maintenance Management
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #7 47 reviews | #21 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #10 15 reviews | — |
| Large (75-199 rooms) | #12 3 reviews | — |
| X-Large (200+ rooms) | #11 1 reviews | — |
By Property Type
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| Boutique ▾ | #9 22 reviews | #34 0 reviews |
| Luxury ▾ | #12 12 reviews | #24 2 reviews |
| Branded / Chain ▾ | #9 13 reviews | — |
| Extended Stay | #11 3 reviews | — |
By Region
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| North America ▾ | #2 114 reviews | #19 1 reviews |
| Europe | #20 1 reviews | #22 1 reviews |
| Asia Pacific | #20 1 reviews | — |
You are weighing ResNexus Websites by ResNexus against Wix Hotels by Wix—two platforms designed to help your hotel build and manage its online presence. Both aim to facilitate direct bookings, streamline operations, and improve guest communication, but their approaches and strengths differ significantly. ResNexus offers a specialized, industry-focused solution with extensive features and a proven track record, while Wix appeals to smaller properties seeking quick setup and basic customization. Which aligns better with your current needs?
ResNexus and Wix Hotels both serve small to medium-sized hotels, but ResNexus is tailored specifically for hospitality providers, offering a dedicated website builder integrated with its reservation system. Wix, on the other hand, is a general website platform with a hotel booking plugin, often used by small properties and vacation rentals.
ResNexus boasts a high user rating with 109 reviews, a recent review count of zero, and a compelling 98% likelihood to recommend, indicating strong current satisfaction. Wix has only 5 reviews, with no recent feedback, and a low likelihood to recommend (24%), suggesting less recent user confidence.
The core difference lies in ResNexus’s focus on industry-specific features, like ADA compliance, multi-lingual support, and customizable booking widgets, versus Wix’s more general website tools and limited hotel management capabilities. Do you prefer a platform built for hospitality or a flexible website builder with basic booking features?
If your hotel needs a full-featured, industry-specific website solution with integrated reservation management, go with ResNexus. Its 19 unique features—such as review widgets, social media integration, SEO plugins, and ADA compliance—are designed to improve your online visibility and guest engagement.
If your priority is creating an engaging website quickly with basic booking functionality and minimal operational complexity, Wix may suffice. However, its booking engine lacks essential features like room closure options and reliable OTA synchronization, making it less suitable for properties with high booking volume or complex availability.
For hotels seeking a reliable, scalable solution with extensive support and proven performance, ResNexus is the definitive choice. If simplicity and ease of setup are your main goals, Wix can work but comes with notable limitations.
ResNexus scores a 4.78/5 for ease of use, with many users praising its intuitive interface, quick onboarding, and comprehensive customer support rated at 4.88/5. Onboarding is described as smooth, with many users noting the availability of dedicated support and detailed training, though some wish for more real-time support during weekends.
Wix scores a 2.8/5, reflecting a platform that’s flexible but not specialized for hotel operations. Users find the website builder straightforward but report frustrations with the booking engine’s limitations and inconsistent channel management, which complicates daily management.
Edge: ResNexus.
ResNexus offers 19 exclusive features including ADA compliance, white-label branding, conversion and review widgets, social media integrations, multi-language support, mobile responsiveness, SEO plugins, and a customizable booking engine. Its platform is engineered specifically for hospitality, consolidating functions that are often fragmented in other systems.
Wix Hotels, in comparison, provides basic website creation tools, a few booking options, and a simple channel manager via HotelRunner, but lacks integrated features like review widgets, SEO plugins, or multi-lingual support. Its feature set is minimal and not tailored for complex hotel needs.
The clear advantage goes to ResNexus for its robust, industry-specific features that genuinely help hotels grow and streamline operations. Edge: ResNexus.
ResNexus’s support is highly rated at 4.88/5, with reviews emphasizing its responsiveness, knowledgeable staff, and personalized assistance during onboarding and ongoing use. Many users describe the support team as proactive and dedicated, though some suggest real-time support could improve, especially on weekends.
Wix support scores just 1.9/5, with reviews citing frequent connection issues, unhelpful response times, and difficulties with their channel manager. Many users report frustration over disconnected bookings and unreliable synchronization, which affects daily operations.
Edge: ResNexus.
ResNexus integrates with 17 verified partners, including Triptease, Airbnb, Booking.com, Expedia, Google, and Tripadvisor—covering most major channels and marketing tools. This broad integration network helps streamline reservations, marketing, and guest management.
Wix Hotels has no verified integrations beyond its own platform and HotelRunner, limiting its ability to connect with third-party tools and channels. This restricts automation and scalability for hotels with specific technology needs.
The integration depth and reliability favor ResNexus. Edge: ResNexus.
ResNexus has a much stronger reputation among hoteliers, with an overall rating of 0/5 but a high NPS score of 9.82/5, based on 109 reviews, most recent being in the last six months. Its users, predominantly in Bed & Breakfast, resorts, and campgrounds, consistently praise its reservation management, support, and website design.
Wix has only five reviews, with no recent feedback, and a low rating of 1.9/5. Small properties like motels and vacation rentals are among the few segments rating Wix, but overall satisfaction remains low, especially regarding booking reliability.
Edge: ResNexus.
ResNexus charges a flat annual fee of $800, with no free tier or trial. The pricing reflects its industry-specific features and dedicated support, making it a predictable investment.
Wix does not publish specific hotel pricing for Wix Hotels—its platform operates on a subscription model linked to Wix’s website plans, which vary widely and often require additional costs for app integrations and premium features. Overall, Wix may appear cheaper upfront but can incur higher costs for advanced hotel management.
Hotels that benefit from ResNexus’s strengths include:
Not ideal if you:
Wix Hotels suits:
Not ideal if you:
ResNexus clearly provides a comprehensive, hotel-focused website and reservation platform built on years of industry experience. Its extensive features, high user satisfaction, and broad integrations make it ideal for properties aiming for growth, professionalism, and operational efficiency.
Wix Hotels offers an easy-to-build website with basic booking features suited for very small properties or those just starting online. Its limitations in booking management, integrations, and reliability make it less suitable for hotels with higher operational needs or growth ambitions.
If your hotel values reliability, industry-specific features, and dedicated support, choose ResNexus. If you prioritize simplicity, affordability, and rapid setup, Wix can work but with notable compromises.
According to HTR's product database, ResNexus Websites and Wix Hotels share 0 features. Here are the key differences — features one has that the other lacks.
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| ADA Compliant | ||
| Conversion Widgets | ||
| Hotel Website Templates | ||
| Review Widgets | ||
| Social Media Integrations | ||
| Whitelabel Capability |
Showing top differences. 7 more features differ between these products.
What hoteliers love
While generally praised for responsive, timely, and high-quality customer support, several reviews highlight room for improvement in real-time support... While generally praised for responsive, timely, and high-quality customer support, several reviews highlight room for improvement in real-time support availability, especially on weekends. Some users experienced high turnover among their support contacts but still found the overall support effective.
Users praise ResNexus for its easy-to-use reservation management system and integrated booking engine. It helps in streamlining bookings, reducing dou... Users praise ResNexus for its easy-to-use reservation management system and integrated booking engine. It helps in streamlining bookings, reducing double bookings, and simplifying the overall reservation process. Many users noted the system's ability to handle different booking platforms, useful for tax reports and automating emails.
ResNexus is noted for its exceptional website design service, which positively impacts direct booking rates and customer engagement. Users appreciate... ResNexus is noted for its exceptional website design service, which positively impacts direct booking rates and customer engagement. Users appreciate the professional look and the cohesive integration with the booking engine, SEO services, and flexibility for self-updates.
Where hoteliers push back
Users frequently commend the extensive and actionable data analytics and reporting tools that aid in business decision-making, tax preparation, and ma... Users frequently commend the extensive and actionable data analytics and reporting tools that aid in business decision-making, tax preparation, and market analysis. Users pointed out challenges in report customization and the need for better integration of some data points.
Many users note substantial savings on OTA commissions thanks to ResNexus's integration. The tool's ability to streamline reservations across various... Many users note substantial savings on OTA commissions thanks to ResNexus's integration. The tool's ability to streamline reservations across various OTA platforms aids in centralizing bookings and reducing operational overhead. Users would appreciate further enhancements to OTA linkage.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. ResNexus Websites and Wix Hotels share many core Website Design features, but each has unique capabilities. ResNexus Websites offers 17 verified integration partners, while Wix Hotels offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ResNexus Websites leads in ease of use at 4.8/5 vs 2.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ResNexus Websites: No. Wix Hotels: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ResNexus has an HT Score of 77 and Wix has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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