SiteMinder (The Channel Manager) vs STAAH Channel Manager: Channel Managers Comparison (2026)

How Does SiteMinder (The Channel Manager) Compare to STAAH Channel Manager?

Side-by-side ratings based on 2,862 verified hotelier reviews on HTR.

	SiteMinder	STAAH
HTScore	100	19
Likelihood to Recommend	93%	96%
Ease of Use	4.7/5	4.6/5
Customer Support	4.5/5	4.4/5
Value for Money	4.4/5	4.3/5

Starting Price	From $500/mo	Contact sales
Verified Reviews	2,834	28

What Are the Pros and Cons of SiteMinder (The Channel Manager) vs STAAH Channel Manager?

After analyzing 2,862 verified reviews, SiteMinder users most value its support responsiveness and expertise, ease of use and fast onboarding, mapping, setup, and channel connectivity, while STAAH users highlight support team, user-friendly interface, integration with otas. Click any theme to see what reviewers say.

SiteMinder	STAAH
Pros
+ Support responsiveness and expertise ▾ Support is one of SiteMinder’s biggest strengths in the reviews: users repeatedly cite fast replies, patient explanations, and knowledgeable agents who resolve mapping or sync issues quickly. Negative comments focus on slow phone response, AI-only or chatbot friction, unclear support hours, and the need for more local-language or weekend coverage.	+ Support team ▾ Many users commend the support team for their prompt and helpful responses, assisting in troubleshooting and ensuring smooth operations. This aspect is seen as a strength of STAAH.
+ Ease of use and fast onboarding ▾ Many reviewers describe the platform as intuitive, straightforward, and easy for hotel staff to learn, even across complex distribution tasks. They value that it simplifies daily operations and reduces the learning curve, though some still note setup can be confusing for new users or when taking over an existing configuration.	+ User-friendly interface ▾ Multiple reviews praise STAAH's user-friendly interface, noting ease in managing OTAs and updating rates and inventory. Some users suggest further improvements to maintain this advantage.
+ Mapping, setup, and channel connectivity ▾ A major job-to-be-done is connecting OTAs, PMSs, and rate plans correctly, and reviewers often praise SiteMinder for broad channel coverage and accurate mapping. The pain point is that mapping and setup can be tedious or confusing, especially for new properties, complex room/rate structures, or unsupported channels, which can slow implementation and create errors.	+ Integration with OTAs ▾ Smooth integrations with numerous OTAs are praised, making it easier for hotels to synchronize their systems, though users note slight delays and suggest further enhancements.
+ Real-time rate and inventory synchronization ▾ Users most often say SiteMinder keeps room rates, availability, and allotments synchronized across OTAs and PMS in near real time, reducing manual updates and human error. When it works well, hotels report fewer overbookings, better rate parity, and more time for front-desk and revenue tasks.	+ Inventory and rate management ▾ STAAH’s effectiveness in managing inventory and rates has been highlighted, though users note areas for improvement in comprehensive features and error notifications.
Cons
− Booking engine conversion and customization ▾ Users see the booking engine as important for driving direct bookings and guest conversion, especially when it is mobile-friendly and easy to integrate with the website. Negative feedback centers on limited templates, weak branding control, awkward calendars, and missing guest-commerce features such as more flexible promotions, upsells, and payment handling.	− Booking engine ▾ There are mixed reviews on the booking engine, with some users recommending enhancements such as marketing through social media, handling blackout dates better, and more intuitive user features.
− Pricing, subscriptions, and value ▾ Buyers care about SiteMinder’s economics: many reviewers say it saves labor and offsets its premium cost through efficiency and revenue gains. Still, some feel pricing is high for smaller properties and ask for more flexible tiers, monthly options, discounts, or regional price alignment.	− Revenue management features ▾ Several reviews mention the need for improved revenue management features, including better reporting and more efficient handling of revenue split and analysis, to optimize hotel performance.
− Mobile app and remote management ▾ The mobile experience matters because hotel teams want to manage rates, bookings, and inventory on the go, not just view data. Reviews praise the app for basic control, but note it often lacks desktop-level functionality, can be slow, and may struggle with verification or reliability during important changes.	− Training and on-boarding ▾ Users appreciate online and offline training sessions but suggest offering refresher courses every six months to ensure up-to-date knowledge and effective system use.

SiteMinder vs STAAH: Rankings by Hotel Segment

How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	SiteMinder	STAAH
Small (10-24 rooms) ▾	#1 810 reviews	#24 8 reviews
SiteMinder Small hotels say that SiteMinder's Channel Manager ranks highly in verified HotelTechReport reviews due to its ease of use, effective real-time synchronization of rates and availability, and responsive customer support. These strengths help Small hotels efficiently manage multiple online travel agency connections and optimize their operations. STAAH Small hotels say that STAAH's Channel Manager ranks highly in verified HotelTechReport reviews due to its user-friendly interface and real-time OTA updates. Repeatedly praised for reliable support and quick issue resolution, it effectively addresses key management needs for Small hotel operations.
Mid-Size (25-74 rooms) ▾	#1 1159 reviews	#18 16 reviews
SiteMinder Mid-sized hotels say SiteMinder's Channel Manager receives positive ratings in verified HotelTechReport reviews for its reliable OTA integration, intuitive interface, and real-time updates, which facilitate efficient rate management and reduce overbookings. These strengths enhance operational efficiency for Mid-sized hotels. STAAH Mid-sized hotels say that STAAH's Channel Manager is valued for being user-friendly, offering comprehensive OTA coverage, and providing responsive support, according to verified HotelTechReport reviews. These aspects are consistently highlighted as essential by Mid-sized hotels seeking efficient management solutions.
Large (75-199 rooms) ▾	#1 339 reviews	#29 1 reviews
SiteMinder Large hotels say that SiteMinder's Channel Manager effectively optimizes inventory and rate management across various OTAs, supported by intuitive interfaces and responsive support. Verified HotelTechReport reviews highlight real-time synchronization, wide platform connectivity, and robust reporting as key benefits for Large properties. STAAH No segment summary available.
X-Large (200+ rooms) ▾	#1 177 reviews	—
SiteMinder X Large hotels say that SiteMinder's Channel Manager ranks highly in verified HotelTechReport reviews due to its real-time inventory updates, user-friendly interface, and responsive customer support. These features are crucial for streamlining operations and reducing manual errors in large-scale hotel environments. STAAH No segment summary available.

By Property Type

Segment	SiteMinder	STAAH
Boutique ▾	#1 1108 reviews	#21 13 reviews
SiteMinder Boutique hotels say that SiteMinder's Channel Manager streamlines operations efficiently, minimizes manual errors, and supports real-time rate updates. Verified HotelTechReport reviews highlight its user-friendly interface, reliable customer support, and seamless OTA integrations as key strengths for Boutique properties. STAAH Boutique hotels say that STAAH's Channel Manager is valued in verified HotelTechReport reviews for its user-friendly interface and reliable support, crucial for managing real-time availability and seamless OTA integration. These strengths are important for Boutique hotels seeking efficient management tools.
Luxury ▾	#1 914 reviews	#19 15 reviews
SiteMinder Luxury hotels say that SiteMinder's Channel Manager effectively integrates with various OTAs, ensuring real-time updates, and preventing overbookings. Verified HotelTechReport reviews highlight its user-friendly interface and robust reporting tools, crucial for streamlining operations and data analytics in Luxury properties. STAAH Luxury hotels say that STAAH's Channel Manager rates highly in verified HotelTechReport reviews due to its user-friendly interface, efficient support service, and real-time inventory updates—features particularly valued in the luxury sector for streamlined operations and guest satisfaction.
Branded / Chain ▾	#1 639 reviews	#16 12 reviews
SiteMinder Branded hotels say that SiteMinder's Channel Manager excels due to its ease of use, reliable system performance, and efficient real-time updates according to verified HotelTechReport reviews. These strengths facilitate seamless distribution, reducing manual errors and increasing operational efficiency for Branded hotels. STAAH Branded hotels say that STAAH's Channel Manager ranks highly in verified HotelTechReport reviews due to its user-friendly interface, responsive customer support, and seamless integration with major OTAs, offering efficient management of inventory and rates critical for Branded operations.
Extended Stay ▾	#1 356 reviews	—
SiteMinder Extended-Stay-Serviced-Apartments hotels say that SiteMinder's Channel Manager ranks highly in verified HotelTechReport reviews for its ease of use, reliable OTA connectivity, and responsive customer support. These features ensure efficient management of bookings, pricing, and availability, which are crucial for extended-stay properties. STAAH No segment summary available.

By Region

Segment	SiteMinder	STAAH
North America ▾	#2 283 reviews	—
SiteMinder Na hotels say that SiteMinder's Channel Manager, according to verified HotelTechReport reviews, is user-friendly and effectively integrates with various platforms, aiding efficient distribution. Its robust support helps Na hotels resolve issues promptly, enhancing decision-making speed and operation. STAAH No segment summary available.
Europe ▾	#1 614 reviews	—
SiteMinder Europe hotels say that SiteMinder's Channel Manager ranks highly in verified HotelTechReport reviews for its user-friendly interface, fast customer support, and seamless integration with OTAs. These strengths allow hotels across Europe to efficiently manage bookings and enhance overall operations. STAAH No segment summary available.
Asia Pacific ▾	#1 1021 reviews	#9 25 reviews
SiteMinder Ap hotels say that SiteMinder's Channel Manager ranks highly due to its real-time updates, user-friendly interface, and reliable customer support. Verified HotelTechReport reviews frequently highlight the effective rate management, easy OTA connectivity, and efficient distribution, which are crucial for optimizing operations in Ap hotels. STAAH Ap hotels say that STAAH's Channel Manager consistently excels according to verified HotelTechReport reviews due to its user-friendly interface, excellent support staff, and real-time updates for rates and inventory. These strengths are particularly valued by Ap hotels.
Middle East ▾	#4 41 reviews	—
SiteMinder Me hotels say that SiteMinder's Channel Manager effectively simplifies inventory and rate management, provides real-time updates, and offers robust customer support, according to verified HotelTechReport reviews. These aspects contribute significantly to its high ranking among Me hotels. STAAH No segment summary available.

The Decision
Both SiteMinder and STAAH are prominent channel management platforms designed to streamline your hotel’s online distribution. While they solve the common challenge of managing multiple OTAs, SiteMinder’s extensive global presence and larger user base make it the more reliable choice for hotels seeking proven scalability and support. But how do they compare across usability, features, support, and value?

Is SiteMinder or STAAH Better for Hotels?

SiteMinder and STAAH are both built to improve your distribution efficiency, prevent overbookings, and increase revenue. SiteMinder’s strength lies in its extensive network of over 245 verified partners and a suite of advanced features, while STAAH offers a more streamlined, user-friendly interface with connectivity to 54 OTA partners. Do you prioritize extensive integrations and advanced analytics, or a straightforward, easy-to-use platform?

SiteMinder vs STAAH: Which Should Your Hotel Choose?

If your hotel needs to expand rapidly into international markets with a reliable, scalable platform, go with SiteMinder. It’s suited for larger properties and chains that require sophisticated automation, real-time updates, and extensive analytics. If you’re a smaller hotel or boutique property seeking simplicity, quick OTA management, and a lower-cost entry point, STAAH is the better option. This makes SiteMinder ideal for hotels with complex distribution needs; STAAH works better for those prioritizing ease and affordability.

Is SiteMinder or STAAH Easier to Use?

SiteMinder’s interface receives a 4.66/5 rating, with many users praising its intuitive layout and comprehensive onboarding process, making staff adoption smoother. Meanwhile, STAAH scores slightly lower at 4.55/5 but is noted for its straightforward design, especially appreciated by hotels with limited technical resources. Reviewers highlight SiteMinder’s more detailed training and support options, while STAAH’s simplicity reduces learning time. Edge: SiteMinder.

Which Has Better Features: SiteMinder or STAAH?

SiteMinder offers 14 features exclusively, including performance reporting, rate intelligence, open API, and inventory grid, that STAAH lacks. STAAH’s features focus on real-time updates, mobile management, and ease of OTA control but have fewer advanced analytics and revenue management tools. If your hotel needs comprehensive data-driven insights and automation, SiteMinder’s features clearly outshine. Edge: SiteMinder.

Which Has Better Customer Support: SiteMinder or STAAH?

SiteMinder’s support score of 4.48/5 is backed by over 2,400 reviews, many commending its responsive, courteous service, especially during onboarding. STAAH’s support, rated at 4.45/5 with around 28 reviews, is praised for quick responses but has fewer recent testimonials indicating less recent support data. Given the larger, more recent review base for SiteMinder, it has a slight edge in customer support. Edge: SiteMinder.

Which Has More Integrations: SiteMinder or STAAH?

SiteMinder connects to over 245 verified partners, including major PMS and RMS integrations, compared to STAAH’s 54 partners, with 46 shared. This extensive network allows SiteMinder to better accommodate diverse property systems and scale as your hotel grows. STAAH’s integrations are solid but limited in variety, making SiteMinder preferable for complex, multi-system environments. Edge: SiteMinder.

Which Do Hoteliers Rate Higher: SiteMinder or STAAH?

SiteMinder’s overall rating of 4.55/5 is supported by over 2,400 recent reviews, with properties of all sizes rating it highly, especially larger hotels and chains. STAAH’s 4.61/5 rating is based on significantly fewer reviews, mostly from small hotels and boutique properties, with less recent data. The volume and recency of SiteMinder’s reviews make its rating more trustworthy. Edge: SiteMinder.

How Much Do SiteMinder and STAAH Cost?

SiteMinder charges a flat monthly fee starting at $500, with no freemium or trial options. STAAH’s pricing is not publicly listed, which could mean custom quotes, but lacks transparency compared to SiteMinder. Larger hotels benefit from SiteMinder’s predictable costs, while STAAH may require direct consultation to understand pricing, often favoring smaller properties.

What Type of Hotel Should Use SiteMinder?

Hotels that operate across multiple countries or regions seeking broad OTA reach.
Properties requiring advanced automation, analytics, and revenue management.
Chains and large independents needing seamless PMS integration.
Hotels aiming to increase visibility on global booking channels.
Teams that prioritize scalability and data-driven decision-making.
Not ideal if you are a small hotel with minimal distribution needs or limited budget.

What Type of Hotel Should Use STAAH?

Small or boutique hotels seeking an easy-to-manage platform without complex features.
Hotels primarily focused on local or regional distribution.
Properties looking for quick OTA setup and simple inventory control.
Hotels with limited tech resources that prefer straightforward interfaces.
Teams prioritizing cost-effective solutions over advanced analytics.
Not ideal if you need extensive integrations or robust revenue management tools.

SiteMinder vs STAAH: The Bottom Line for Hotels

SiteMinder’s core strength is its extensive network, advanced features, and proven scalability, making it the preferred choice for larger hotels and those with complex distribution strategies. Its larger review base and more recent feedback affirm its reliability and support quality, justifying its higher price point.

STAAH appeals to smaller properties or hotels with straightforward needs, offering a simple, effective platform with fewer integrations and features. Its ease of use and competitive support make it suitable for hotels prioritizing quick setup at a lower cost, but it lacks the depth of analytics and automation that SiteMinder provides.

In conclusion, if your hotel needs a trusted, scalable platform with rich features and global reach, SiteMinder is the clear leader. For properties seeking a budget-friendly, easy-to-use option for basic OTA management, STAAH can be an effective alternative, though it may limit growth and automation over time.

How Much Do SiteMinder (The Channel Manager) and STAAH Channel Manager Cost?

Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	SiteMinder	STAAH
Starting Price	From $500/mo	—

Feature Comparison: SiteMinder (The Channel Manager) vs STAAH Channel Manager

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature	SiteMinder	STAAH
▾ Rate Management	80%	20%
Support for Weekly & Monthly Rates
Yield Rules
Derived Rates
Inventory Management
Inventory grid
▾ Room Type Mapping	100%	100%
Channel Self-Mapping
▾ Automation & Syncing	100%	67%
Bulk Updates & Multiple Restrictions
2-way real time integrations
PMS connectivity
▾ Administration & Settings	80%	0%
Multi-lingual
Centralized user & role management
Multi-Currency Support
Inventory grid
Integrated Payment Processing
▾ Analytics & Reporting	100%	100%
Analytics dashboard
Booking Performance and Pace Reporting
▾ Other	100%	0%
Unlimited Channels (no additional cost)

Real-World Results: SiteMinder vs STAAH by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs

Fuli Hot Spring Resort Large

+ 60% increased bookings

+ Save up to 100 hours of work per month

+ Higher occupancy rates

"The benefit of implementing technology like SiteMinder is that the benefits show themselves almost immediately, with time saved and increased revenue."

Sun Tseng

Reservation Assistant Manager

STAAH

No published case study for this goal yet.

Increase Operational Efficiency

Bali Garden Beach Resort Large

+ SiteMinder updates in real-time.

+ Increasing bookings by 10 to 50 percent.

+ Less overbookings

"SiteMinder allows effective working time for all our teams, both in Sales and Marketing."

Kadek Wawan

IT & Webmaster

STAAH

No published case study for this goal yet.

Improve Guest Experience

The RuMa Hotel & Residences Large

+ 2-4 hours daily savings by reducing manual execution on pricing strategy

+ It works effectively and efficiently, and when market demand fluctuates we are able to change our pricing strategy in a timely manner, to optimise the business opportunity

+ Free up time for our guests

"Knowing that hoteliers are facing new challenges each year, SiteMinder always strives to improve its features and introduce new products - so properties can continue enjoying resul..."

Annie Hong

Revenue and Reservations Manager

STAAH

No published case study for this goal yet.

SiteMinder vs STAAH: The Bottom Line

SiteMinder

4.7/5 from 2,834 reviews

What hoteliers love

Support responsiveness and expertise 70% positive

Support is one of SiteMinder’s biggest strengths in the reviews: users repeatedly cite fast replies, patient explanations, and knowledgeable agents wh... Support is one of SiteMinder’s biggest strengths in the reviews: users repeatedly cite fast replies, patient explanations, and knowledgeable agents who resolve mapping or sync issues quickly. Negative comments focus on slow phone response, AI-only or chatbot friction, unclear support hours, and the need for more local-language or weekend coverage.

Ease of use and fast onboarding 84% positive

Many reviewers describe the platform as intuitive, straightforward, and easy for hotel staff to learn, even across complex distribution tasks. They va... Many reviewers describe the platform as intuitive, straightforward, and easy for hotel staff to learn, even across complex distribution tasks. They value that it simplifies daily operations and reduces the learning curve, though some still note setup can be confusing for new users or when taking over an existing configuration.

Mapping, setup, and channel connectivity 68% positive

A major job-to-be-done is connecting OTAs, PMSs, and rate plans correctly, and reviewers often praise SiteMinder for broad channel coverage and accura... A major job-to-be-done is connecting OTAs, PMSs, and rate plans correctly, and reviewers often praise SiteMinder for broad channel coverage and accurate mapping. The pain point is that mapping and setup can be tedious or confusing, especially for new properties, complex room/rate structures, or unsupported channels, which can slow implementation and create errors.

Where hoteliers push back

Booking engine conversion and customization 44% negative

Users see the booking engine as important for driving direct bookings and guest conversion, especially when it is mobile-friendly and easy to integrat... Users see the booking engine as important for driving direct bookings and guest conversion, especially when it is mobile-friendly and easy to integrate with the website. Negative feedback centers on limited templates, weak branding control, awkward calendars, and missing guest-commerce features such as more flexible promotions, upsells, and payment handling.

Pricing, subscriptions, and value 48% negative

Buyers care about SiteMinder’s economics: many reviewers say it saves labor and offsets its premium cost through efficiency and revenue gains. Still,... Buyers care about SiteMinder’s economics: many reviewers say it saves labor and offsets its premium cost through efficiency and revenue gains. Still, some feel pricing is high for smaller properties and ask for more flexible tiers, monthly options, discounts, or regional price alignment.

Ranks higher for

Large (75-199 rooms) #1 vs #29

Mid-Size (25-74 rooms) #1 vs #18

Small (10-24 rooms) #1 vs #24

X-Small (< 10 rooms) #2 vs #27

Unique capabilities

Room & rate type filtering Quick rate shopping filters Performance Reporting Rate Intelligence Room Rate Comparison

4.7/5 ease of use 4.5/5 support 247 integrations

Visit Website

STAAH

4.8/5 from 28 reviews

What hoteliers love

Support team 100% positive

Many users commend the support team for their prompt and helpful responses, assisting in troubleshooting and ensuring smooth operations. This aspect i... Many users commend the support team for their prompt and helpful responses, assisting in troubleshooting and ensuring smooth operations. This aspect is seen as a strength of STAAH.

User-friendly interface 83% positive

Multiple reviews praise STAAH's user-friendly interface, noting ease in managing OTAs and updating rates and inventory. Some users suggest further imp... Multiple reviews praise STAAH's user-friendly interface, noting ease in managing OTAs and updating rates and inventory. Some users suggest further improvements to maintain this advantage.

Integration with OTAs 86% positive

Smooth integrations with numerous OTAs are praised, making it easier for hotels to synchronize their systems, though users note slight delays and sugg... Smooth integrations with numerous OTAs are praised, making it easier for hotels to synchronize their systems, though users note slight delays and suggest further enhancements.

Where hoteliers push back

Booking engine 56% negative

There are mixed reviews on the booking engine, with some users recommending enhancements such as marketing through social media, handling blackout dat... There are mixed reviews on the booking engine, with some users recommending enhancements such as marketing through social media, handling blackout dates better, and more intuitive user features.

Revenue management features 86% negative

Several reviews mention the need for improved revenue management features, including better reporting and more efficient handling of revenue split and... Several reviews mention the need for improved revenue management features, including better reporting and more efficient handling of revenue split and analysis, to optimize hotel performance.

4.6/5 ease of use 4.5/5 support 54 integrations

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Frequently Asked Questions About SiteMinder (The Channel Manager) vs STAAH Channel Manager

Can SiteMinder (The Channel Manager) replace STAAH Channel Manager?

It depends on your requirements. SiteMinder (The Channel Manager) and STAAH Channel Manager share many core Channel Managers features, but each has unique capabilities. SiteMinder (The Channel Manager) offers 247 verified integration partners, while STAAH Channel Manager offers 54. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. SiteMinder (The Channel Manager) leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do SiteMinder (The Channel Manager) or STAAH Channel Manager offer a free plan?

SiteMinder (The Channel Manager): No. STAAH Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank SiteMinder (The Channel Manager) and STAAH Channel Manager?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SiteMinder has an HT Score of 100 and STAAH has 19. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →