Compare Smart Host Messaging vs Hotelspeaker vs Shiji Reviewpro Reputation

Smart Host GmbH

Smart Host Messaging

114 reviews
Hotelspeaker

Hotelspeaker

27 reviews
Shiji Group

Shiji Reviewpro Reputation

42 reviews

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Compare Smart Host Messaging vs Hotelspeaker vs Shiji Reviewpro Reputation

Guest Messaging Software vendor comparison between Smart Host Messaging vs Hotelspeaker vs Shiji Reviewpro Reputation. Find out which Guest Messaging Software is right for you based on realtime data from 183 verified hotelier reviews across 38 countries.

Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 74)

4.7
114 reviews
View profile
Hotelspeaker

Hotelspeaker

Ranked 6 (out of 54)

4.8
27 reviews
View profile
Shiji Group

Shiji Group

Ranked 8 (out of 74)

4.1
42 reviews
View profile

Ratings Summary

HT Score

Smart Host Messaging

82 HTScore Icon

Hotelspeaker

79 HTScore Icon

Shiji Reviewpro Reputation

72 HTScore Icon
Popularity

Smart Host Messaging

114 verified reviews

Hotelspeaker

27 verified reviews

Shiji Reviewpro Reputation

42 verified reviews
Likelihood to Recommend

Smart Host Messaging

94%

Hotelspeaker

95%

Shiji Reviewpro Reputation

81%
Ease of Use

Smart Host Messaging

4.7

Hotelspeaker

4.9

Shiji Reviewpro Reputation

4.2
ROI

Smart Host Messaging

4.4

Hotelspeaker

4.7

Shiji Reviewpro Reputation

3.7
Implementation

Smart Host Messaging

4.6

Hotelspeaker

4.9

Shiji Reviewpro Reputation

3.9
Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Hotelspeaker

4.9

Verified Customer Support

Shiji Reviewpro Reputation

3.8

Verified Customer Support

Certificate of Excellence

Smart Host Messaging

Hotelspeaker

Shiji Reviewpro Reputation

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Guest History

Secured Data Protection

SMS text messaging

Open API

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Hotelspeaker

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Shiji Reviewpro Reputation

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Smart Host GmbH
vs.
Hotelspeaker
vs.
Shiji Group

Customers

Top 3 Segments

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%

Hotelspeaker

City Center Hotels - 26%
Branded Hotels - 26%
Luxury Hotels - 15%

Shiji Reviewpro Reputation

Resorts - 21%
Other - 10%
Branded Hotels - 10%
Featured clients

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

-

Shiji Reviewpro Reputation

Shiji Group doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Hotelspeaker Average Hotelspeaker

Pricing Available By Request

Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hotelspeaker

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Shiji Reviewpro Reputation

Pricing Available By Request
Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Smart Host GmbH
vs.
Hotelspeaker
vs.
Shiji Group

What Customers Are Saying

Most Recent Review

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)

Hotelspeaker

Personalised, perfectly written in all languages

Communications Manager from Les Roquetes (Spain)

Shiji Reviewpro Reputation

Lucy Chatbot

Guest relation manager from Castagneto Carducci (Italy)
Most Positive Review

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Hotelspeaker

Excellent service, excellent platform.

General Manager from München (Germany)

Shiji Reviewpro Reputation

Excellent partner, please continue like that!

Rooms Division Manager
Most Critical

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Hotelspeaker

Excellent service, excellent platform.

General Manager from München (Germany)

Shiji Reviewpro Reputation

Review of Shiji

Front Office Manager from Sydney (Australia)
References

Smart Host Messaging

Smart Host GmbH doesn’t have any references available
-

Shiji Reviewpro Reputation

Shiji Group doesn’t have any references available

General Info

Screenshots
Integrations

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Hotelspeaker

Listings Management (1)

Shiji Reviewpro Reputation

Booking Engine (9) Hotel CRM & Email Marketing (8) Business Intelligence (7)
Recent Articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles

Hotelspeaker

Hotelspeaker doesn’t have any recent articles