Compare Guest Services by SmartStay vs TouchMenu vs Crave Mobile Platform

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Compare Guest Services by SmartStay vs TouchMenu vs Crave Mobile Platform

Hotel Guest Apps vendor comparison between Guest Services by SmartStay vs TouchMenu vs Crave Mobile Platform. Find out which Hotel Guest Apps is right for you based on realtime data from 95 verified hotelier reviews across 23 countries.

Ratings Summary

HT Score

Guest Services by SmartStay

unranked

TouchMenu

75

Crave Mobile Platform

76

Popularity

Guest Services by SmartStay

7 verified reviews

TouchMenu

25 verified reviews

Crave Mobile Platform

63 verified reviews

Likelihood to Recommend

Guest Services by SmartStay

93%

TouchMenu

98%

Crave Mobile Platform

93%

Ease of Use

Guest Services by SmartStay

4.6

TouchMenu

5

Crave Mobile Platform

4.6

ROI

Guest Services by SmartStay

4.3

TouchMenu

4.9

Crave Mobile Platform

4.5

Implementation

Guest Services by SmartStay

4.5

TouchMenu

5

Crave Mobile Platform

4.6

Customer Support

Guest Services by SmartStay

4.3

Verified Customer Support

TouchMenu

5

Verified Customer Support

Crave Mobile Platform

4.8

Verified Customer Support

Certificate of Excellence

Guest Services by SmartStay

TouchMenu

Crave Mobile Platform

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

Guest Services by SmartStay

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Crave Mobile Platform

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Liverton

vs.

TouchMenu

TouchMenu

vs.

Crave Interactive

Crave Interactive

Take recommendations quiz

Customers

Top 3 Segments

Guest Services by SmartStay

City Center Hotels - 29%

Branded Hotels - 29%

Luxury Hotels - 28%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Crave Mobile Platform

Luxury Hotels - 17%

Branded Hotels - 14%

Resorts - 11%

Featured clients

Guest Services by SmartStay

Liverton doesn’t have any featured brands available

-

Crave Mobile Platform

Crave Interactive doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Services by SmartStay

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Crave Mobile Platform

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Liverton

vs.

TouchMenu

TouchMenu

vs.

Crave Interactive

Crave Interactive

1-click quote request

What Customers Are Saying

Most Recent Review

Guest Services by SmartStay

Love our Kiosks and the guests love them as well!

Front Office Manager from Sydney (Australia)

TouchMenu

The right partner!

Night manager

Crave Mobile Platform

Multi-use robust product with excellent customer service

Digital Experience Manager

Most Positive Review

Guest Services by SmartStay

Enhancing Guest Experience and Operational Efficiency with Liverton Self Check-In Kiosks

Director Customer Technology Services, Pacific from Sydney (Australia)

TouchMenu

Digital menu

Hotel manager

Crave Mobile Platform

Crave Serve Safely ticks all the boxes

Owner

Most Critical

Guest Services by SmartStay

Enhancing Guest Experience and Operational Efficiency with Liverton Self Check-In Kiosks

Director Customer Technology Services, Pacific from Sydney (Australia)

TouchMenu

Digital menu

Hotel manager

Crave Mobile Platform

We use crave for our in-room dining.

General Manager

References

Guest Services by SmartStay

Liverton doesn’t have any references available

-

Crave Mobile Platform

Dale Malbert
Owner The Engine

Lee Hughes
Owner Anchor Inn

Alex Chilton-Thwaite
Owner The Morning Star Shaw

General Info

Screenshots

Integrations

Guest Services by SmartStay

Property Management Systems (5) Channel Managers (2) Hotel Management Software (2)

View all integrations (5)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Crave Mobile Platform

Guest Messaging Software (4) Property Management Systems (4) Staff Collaboration Tools (4)

View all integrations (13)

Recent Company Updates

Guest Services by SmartStay

Liverton doesn’t have any recent company updates

-

Crave Mobile Platform

Crave Interactive Announces Strategic Partnership with Book4Time to Boost Spa Bookings

Foxhills Club & Resort Elevates Guest Experience with Installation of Crave Interactive Tablets in All Rooms

Recent Articles

Guest Services by SmartStay

Liverton doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles

Crave Mobile Platform

PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants

Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories

3 years ago

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