Compare Sojern Guest Marketing Suite vs Amadeus – Guest Management Solutions vs Smart Host CRM

Sojern

Sojern Guest Marketing Suite

12 reviews
Amadeus

Amadeus – Guest Management Solutions

13 reviews
Smart Host GmbH

Smart Host CRM

217 reviews

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Compare Sojern Guest Marketing Suite vs Amadeus – Guest Management Solutions vs Smart Host CRM

Hotel CRM & Email Marketing vendor comparison between Sojern Guest Marketing Suite vs Amadeus – Guest Management Solutions vs Smart Host CRM. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 242 verified hotelier reviews across 22 countries.

Sojern

Sojern

Ranked 21 (out of 71)

5.0
12 reviews
View profile
Amadeus

Amadeus

Ranked 20 (out of 71)

4.0
13 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 71)

4.7
217 reviews
View profile

Ratings Summary

HT Score

Sojern Guest Marketing Suite

unranked HTScore Icon

Amadeus – Guest Management Solutions

unranked HTScore Icon

Smart Host CRM

99 HTScore Icon
Popularity

Sojern Guest Marketing Suite

12 verified reviews

Amadeus – Guest Management Solutions

13 verified reviews

Smart Host CRM

217 verified reviews
Likelihood to Recommend

Sojern Guest Marketing Suite

100%

Amadeus – Guest Management Solutions

79%

Smart Host CRM

93%
Ease of Use

Sojern Guest Marketing Suite

4.8

Amadeus – Guest Management Solutions

3.4

Smart Host CRM

4.7
ROI

Sojern Guest Marketing Suite

4.8

Amadeus – Guest Management Solutions

3.5

Smart Host CRM

4.3
Implementation

Sojern Guest Marketing Suite

4.9

Amadeus – Guest Management Solutions

3.3

Smart Host CRM

4.6
Customer Support

Sojern Guest Marketing Suite

4.9

Verified Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Certificate of Excellence

Sojern Guest Marketing Suite

Amadeus – Guest Management Solutions

Smart Host CRM

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Sojern Guest Marketing Suite

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Sojern
vs.
Amadeus
vs.
Smart Host GmbH

Customers

Top 3 Segments

Sojern Guest Marketing Suite

Boutique Hotels - 27%
Limited Service & Budget Hotels - 17%
Resorts - 8%

Amadeus – Guest Management Solutions

Other - 15%
City Center Hotels - 15%
Resorts - 8%

Smart Host CRM

Luxury Hotels - 18%
Resorts - 17%
Boutique Hotels - 8%
Featured clients

Sojern Guest Marketing Suite

Sojern doesn’t have any featured brands available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sojern Average Sojern

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Sojern Guest Marketing Suite

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Sojern
vs.
Amadeus
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Sojern Guest Marketing Suite

The perfect marketing partner for independent hotels

FD from Cadiz (Spain)

Amadeus – Guest Management Solutions

Horrible platform, poor customer management

Director of Sales & Marketing from Humacao (Puerto Rico)

Smart Host CRM

Smart hotel concept, guest mailing

Hotel director from Schladming (Austria)
Most Positive Review

Sojern Guest Marketing Suite

The presentation of the bookings on this platform is absolutely great and simple to view.

Backend Ofiice from Bloomington (United States of America)

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager
Most Critical

Sojern Guest Marketing Suite

The presentation of the bookings on this platform is absolutely great and simple to view.

Backend Ofiice from Bloomington (United States of America)

Amadeus – Guest Management Solutions

I have enjoyed working with Trina, she's been very helpful in keeping me organized.

VP of Commercial Strategy

Smart Host CRM

Simple and clear CRM system

Cluster Digital Operations Manager
References

Sojern Guest Marketing Suite

Sojern doesn’t have any references available

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Sojern Guest Marketing Suite

Property Management Systems (13) Booking Engine (11) Hotel Management Software (7)

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (13) Guest Messaging Software (11)

Smart Host CRM

Property Management Systems (11) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles

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