The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Processing.
STAAH shines when it comes to support team .
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 228 | 28 |
After analyzing 256 verified reviews, Exely users most value its user-friendly interface and ease of daily operations, support and responsiveness of the exely team, channel management and real-time ota synchronization, while STAAH users highlight support team, user-friendly interface, integration with otas. Click any theme to see what reviewers say.
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User-friendly interface and ease of daily operations
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Support team
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Support and responsiveness of the Exely team
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User-friendly interface
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Channel management and real-time OTA synchronization
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Integration with OTAs
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Increase direct bookings and website revenue
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Inventory and rate management
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Reporting and analytics gaps
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Booking engine
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Integration with PMS and other third-party systems
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Revenue management features
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Training and on-boarding
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 26 reviews | #24 8 reviews |
| Mid-Size (25-74 rooms) ▾ | #9 51 reviews | #18 16 reviews |
| Large (75-199 rooms) ▾ | #14 5 reviews | #29 1 reviews |
| X-Large (200+ rooms) ▾ | #7 5 reviews | — |
By Property Type
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| Boutique ▾ | #15 29 reviews | #21 13 reviews |
| Luxury ▾ | #13 27 reviews | #19 15 reviews |
| Branded / Chain ▾ | #15 14 reviews | #16 12 reviews |
| Extended Stay ▾ | #14 6 reviews | — |
By Region
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| North America | #18 2 reviews | — |
| Europe ▾ | #19 10 reviews | — |
| Asia Pacific ▾ | #5 67 reviews | #9 25 reviews |
| Middle East ▾ | #7 13 reviews | — |
Choosing the right channel manager for your hotel can significantly impact your online distribution, operational efficiency, and revenue. Both Exely Channel Manager and STAAH Channel Manager aim to streamline OTA management and reduce manual work, but they diverge in scale, features, and market presence. Your decision hinges on your hotel’s size, regional focus, and feature needs—do you prioritize comprehensive integrations or user-friendly automation?
Exely offers a highly rated, well-reviewed solution perfect for hotels looking for efficiency and automation, with over 100 recent reviews reinforcing its strengths. STAAH, while less reviewed recently, provides a broader integration network and a more global presence. Which aligns better with your hotel’s goals?
Exely is a newer, Tashkent-based channel manager with a focus on automation, ease of use, and high customer satisfaction in recent reviews. Its core strengths lie in synchronization speed, simple interface, and a suite of unique features like multi-currency support and integrated payment processing.
STAAH has a more extensive global reach, with over 50 verified integrations, and a larger user base spanning multiple regions. Its platform emphasizes real-time updates, broad OTA connectivity, and mobile management, but recent reviews are sparse, which reduces confidence in current performance.
Given the recent review activity, Exely’s data is more reliable for today’s evaluation. Are you seeking a solution with proven recent customer satisfaction, or do you prefer a platform with broader connectivity?
If your hotel needs robust automation, simple onboarding, and recent positive reviews, Exely is the better fit. It’s ideal for independent hotels or chains that prioritize operational efficiency and automation, especially if your focus is on reducing manual updates and increasing direct revenue.
If your hotel operates across multiple regions, requires extensive OTA integrations, and prefers a platform with a broad partner network, STAAH may better suit your needs. It’s best for properties that value a large integration ecosystem and are comfortable with more complex management, especially if they want to scale globally.
For hotels that value recent, high-rated customer support and intuitive usability, Exely emerges as the more reliable choice given its 102 reviews and 34 recent ones. Conversely, for those seeking global OTAs and a larger partner network, STAAH’s broad integration list might appeal more, despite fewer recent reviews.
Exely scores a near-perfect 4.95/5 for ease of use based on recent reviews, with users praising its intuitive interface and efficient onboarding process. Reviews highlight that staff adoption is quick, and the platform’s simplicity saves time.
STAAH follows closely with a 4.55/5 rating, with users appreciating its straightforward management dashboard and support. Some reviewers find the mobile app needs improvements but still consider the overall platform user-friendly.
Edge: Exely.
Exely offers 8 exclusive features, including derived rates, support for weekly and monthly rates, bulk updates, multi-lingual support, multi-currency handling, integrated payment processing, centralized user management, and an inventory grid. These features cater to hotels requiring flexible rate management and automation.
STAAH provides just 1 unique feature—PMS connectivity—though it also offers core OTA management. Its larger partner ecosystem (54 verified integrations) is a significant advantage for properties needing extensive distribution options.
Edge: Exely.
Exely’s support scores 4.95/5, with recent reviews describing the team as “responsive,” “helpful,” and “professional,” with quick problem resolution. Users feel supported during onboarding and daily operations.
STAAH’s support, rated at 4.45/5, is praised for prompt responses and helpfulness, especially considering its larger user base. However, some reviewers note that support could be more personalized given its scale.
Edge: Exely.
STAAH boasts 54 verified integrations, including major OTAs and hospitality systems, giving properties extensive distribution reach. Shared integrations include Oracle Hospitality, Booking.com, and Mews, along with many exclusive partners.
Exely has 8 verified partners, with notable integrations like Hotellab and Booking.com, but it covers a narrower range. For properties needing the widest OTA network, STAAH’s integration breadth is decisive.
Edge: STAAH.
Exely has accumulated 102 reviews, with a notably high 98% likelihood to recommend, and recent reviews reinforce its high satisfaction. Users especially praise its efficiency, stability, and customer support.
STAAH’s 28 reviews show a very high rating of 4.61/5, with many users appreciating its ease of management and support. However, the limited recent reviews make Exely’s current customer sentiment more reliable.
Edge: Exely.
Exely charges a straightforward $100 monthly fee with no implementation charges or freemium options. Its transparent pricing simplifies budgeting for small to mid-sized hotels.
STAAH’s pricing is not explicitly listed, indicating a more customized or variable model. This could mean higher costs or tailored packages but less upfront clarity.
Not ideal if your hotel relies heavily on extensive OTA connectivity, as STAAH offers more integrations.
Not ideal if your focus is on simple automation and high customer satisfaction, where Exely’s recent reviews show stronger performance.
Exely Channel Manager excels in ease of use, recent high ratings, and automation features, making it especially suitable for independent hotels and boutique properties. Its high customer satisfaction and specialized features focus on operational efficiency and revenue growth.
STAAH offers a broader integration network and global presence, ideal for larger hotel groups or properties seeking extensive OTA reach. Its suite of features supports complex distribution strategies and on-the-go management.
If your priority is a highly-rated, recent, and simple solution, Exely is the safer, more proven choice. If you need maximum reach with numerous integrations and global coverage, STAAH is worth considering, despite fewer recent reviews.
Disclaimer: Pricing details are limited, and your exact costs may vary depending on your property size and configuration. Always confirm with vendors during negotiations.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Rate Management
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| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
| Derived Rates | ||
| Inventory Management | ||
| Inventory grid | ||
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Room Type Mapping
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| Channel Self-Mapping | ||
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Automation & Syncing
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| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
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Administration & Settings
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| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
| Inventory grid | ||
| Integrated Payment Processing | ||
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Analytics & Reporting
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| Analytics dashboard | ||
| Booking Performance and Pace Reporting |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Before Exely, we could not get enough flexibility or functionality we needed. We couldn’t manage dynamic pricing or promotions properly, now the system provides us all the tools t..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
Reviewers frequently describe Exely as intuitive, easy to use, and straightforward for daily hotel work. They say the system simplifies reservation ha... Reviewers frequently describe Exely as intuitive, easy to use, and straightforward for daily hotel work. They say the system simplifies reservation handling, rate updates, and distribution tasks, helping teams work faster with less training and fewer mistakes.
A large share of reviews praise Exely’s support teams for fast, professional, and solution-oriented help. Hotels value quick responses during setup an... A large share of reviews praise Exely’s support teams for fast, professional, and solution-oriented help. Hotels value quick responses during setup and daily operations, and several say the team’s proactive guidance reduces friction and helps them use the platform more effectively.
Users most often say Exely keeps rates, availability, and inventory synchronized across multiple OTAs in real time, which reduces overbookings and man... Users most often say Exely keeps rates, availability, and inventory synchronized across multiple OTAs in real time, which reduces overbookings and manual updates. Hotels value being able to manage multiple channels from one place and keep distribution consistent across platforms.
Where hoteliers push back
Reporting is one of the most common improvement requests. Reviewers want more detailed, customizable, and faster reports with better visibility into r... Reporting is one of the most common improvement requests. Reviewers want more detailed, customizable, and faster reports with better visibility into revenue, channel performance, pickup trends, and guest behavior to support stronger revenue management decisions.
Many users ask for stronger integrations with PMS platforms, OTAs, payment gateways, and other hotel systems. While some praise existing connectivity,... Many users ask for stronger integrations with PMS platforms, OTAs, payment gateways, and other hotel systems. While some praise existing connectivity, others report missing PMS links or integration issues that create manual work, duplicate reservations, or limited workflow flexibility.
Ranks higher for
Unique capabilities
What hoteliers love
Many users commend the support team for their prompt and helpful responses, assisting in troubleshooting and ensuring smooth operations. This aspect i... Many users commend the support team for their prompt and helpful responses, assisting in troubleshooting and ensuring smooth operations. This aspect is seen as a strength of STAAH.
Multiple reviews praise STAAH's user-friendly interface, noting ease in managing OTAs and updating rates and inventory. Some users suggest further imp... Multiple reviews praise STAAH's user-friendly interface, noting ease in managing OTAs and updating rates and inventory. Some users suggest further improvements to maintain this advantage.
Smooth integrations with numerous OTAs are praised, making it easier for hotels to synchronize their systems, though users note slight delays and sugg... Smooth integrations with numerous OTAs are praised, making it easier for hotels to synchronize their systems, though users note slight delays and suggest further enhancements.
Where hoteliers push back
There are mixed reviews on the booking engine, with some users recommending enhancements such as marketing through social media, handling blackout dat... There are mixed reviews on the booking engine, with some users recommending enhancements such as marketing through social media, handling blackout dates better, and more intuitive user features.
Several reviews mention the need for improved revenue management features, including better reporting and more efficient handling of revenue split and... Several reviews mention the need for improved revenue management features, including better reporting and more efficient handling of revenue split and analysis, to optimize hotel performance.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Exely Channel Manager and STAAH Channel Manager share many core Channel Managers features, but each has unique capabilities. Exely Channel Manager offers 9 verified integration partners, while STAAH Channel Manager offers 59. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Channel Manager leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Channel Manager: No. STAAH Channel Manager: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 92 and STAAH has 18. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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