The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 31 | 0 |
After analyzing 31 verified reviews, Shiji Group users most value its user-friendliness, operational efficiency, integration of systems, while Steingress Registrierkassencenter GmbH & Co KG users highlight . Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 14 reviews | — |
| Large (75-199 rooms) ▾ | #4 14 reviews | — |
| X-Large (200+ rooms) | #6 2 reviews | — |
By Property Type
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| Boutique ▾ | #4 10 reviews | — |
| Luxury ▾ | #5 22 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
| Extended Stay | #6 1 reviews | — |
By Region
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| North America ▾ | #5 8 reviews | — |
| Europe ▾ | #5 6 reviews | — |
| Asia Pacific ▾ | #4 6 reviews | — |
| Middle East ▾ | #3 7 reviews | — |
Choosing a POS system for your hotel involves balancing features, ease of use, support, and integration capabilities. Shiji Infrasys POS by Shiji Group targets large, branded, and luxury hotels seeking a cloud-based, feature-rich platform. In contrast, Steingress Gaston by Steingress Registrierkassencenter GmbH & Co KG appears more suited to smaller, potentially less complex property operations, though it lacks recent reviews and detailed features. With only Shiji's recent and numerous reviews, it clearly leads in data reliability. Are you ready to compare these two systems in detail?
Both products aim to streamline hotel F&B and property management operations. Shiji Infrasys offers a comprehensive cloud-based POS with extensive integrations, reporting, and management features, making it ideal for hotels that need robust, scalable solutions. Steingress Gaston, however, appears to be a simpler system with limited recent reviews and fewer documented features, which raises questions about its suitability for larger or more complex hotels. Given the data, Shiji's more recent, detailed reviews suggest it’s better suited for modern hospitality needs.
If your hotel operates at a large scale, especially within luxury or branded segments, Shiji Infrasys is the clear choice. Its broad feature set, 29 reviews, and high customer support ratings (4.52/5) make it a reliable, scalable platform that enhances operational efficiency. Conversely, Steingress Gaston’s limited reviews and minimal feature documentation suggest it’s more appropriate for smaller properties or hotels with simple needs. For hotels prioritizing extensive integration and proven support, Shiji is the better fit.
Shiji Infrasys boasts an impressive ease of use rating of 4.66/5, supported by positive reviews praising its user-friendly interface and quick onboarding. Customers report that staff adopt the system smoothly, reducing training time and errors, which directly benefits daily operations. Steingress Gaston’s interface and user experience are undefined in recent reviews, and with no recent feedback, it's impossible to assess its ease of use. Edge: Shiji Infrasys.
Shiji Infrasys offers 23 distinct features, including cloud management, sales and inventory reporting, customer profiles, mobile ordering, digital menus, and integrated kitchen displays. Its features support a broad range of operational and guest engagement needs. Steingress Gaston provides minimal documented features, with no detailed list or recent updates, making it difficult to compare directly. Given the comprehensive feature set, Shiji clearly has the edge.
Shiji Infrasys scores 4.52/5 in customer support, with reviews highlighting fast, helpful support staff available via multiple contact methods. Hoteliers appreciate prompt responses and effective problem resolution, even during peak times. Steingress Gaston’s support ratings and review content are unavailable, which diminishes confidence. Based on current data, Shiji’s support is superior. Edge: Shiji Infrasys.
Shiji Infrasys integrates with 64 verified partners, including major systems like SiteMinder, Revinate, IDeaS, and Amadeus, supporting extensive operational connectivity. Steingress Gaston has only 2 verified integrations, with no shared partners, limiting its connectivity potential. For hotels that depend on a broad ecosystem of integrations, Shiji’s network is the clear winner. Edge: Shiji Infrasys.
Shiji Infrasys is rated at a 79.08/100 overall score, with 29 reviews in the last six months and a 91% likelihood to recommend. Its top segments include luxury and branded hotels, reflecting its suitability for high-end properties. Steingress Gaston has no recent reviews, no ratings, and no available recent feedback, making it impossible to gauge user satisfaction. The recent, detailed reviews for Shiji confirm its higher reputation. Edge: Shiji Infrasys.
Shiji Infrasys is priced at a base fee of $600, with no indication of additional costs or trial options. Steingress Gaston does not disclose pricing details, making a direct comparison impossible. Given the transparency of Shiji’s pricing, hoteliers can plan budget accordingly. The lack of pricing info for Steingress Gaston suggests it may be less scalable or less targeted at larger hotels.
Shiji Infrasys is a feature-rich, scalable POS platform designed for larger, more complex hotels that require extensive integrations and support. Its recent reviews and high ratings underscore its reliability and user satisfaction, making it the preferred choice for most hotels seeking a comprehensive solution. Steingress Gaston appears more suited for smaller properties with straightforward needs, but the lack of recent feedback diminishes its appeal.
If your hotel is a large, branded, or luxury property aiming for digital transformation, go with Shiji Infrasys. Its broad feature set, proven support, and extensive integrations provide peace of mind and operational confidence.
For smaller hotels or properties with minimal operational complexity, Steingress Gaston might suffice, but consider the risk of limited recent support data and fewer features. Ultimately, the choice hinges on your hotel’s scale, complexity, and long-term ambitions. Based on current reviews and data, Shiji Infrasys is the clear leader.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
According to HTR's product database, Shiji Infrasys POS and Steingress Gaston share 0 features. Here are the key differences — features one has that the other lacks.
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| Cloud Based | ||
| Customer Management | ||
| Employee Reporting and Management | ||
| Inventory Management | ||
| Menu Performance Reporting | ||
| Sales Reporting |
Showing top differences. 11 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Infrasys POS and Steingress Gaston share many core Hotel POS Systems features, but each has unique capabilities. Shiji Infrasys POS offers 64 verified integration partners, while Steingress Gaston offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Infrasys POS: No. Steingress Gaston: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 79 and Steingress Registrierkassencenter GmbH & Co KG has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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