The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Dgstay shines in ease of use and customer support , with exclusive features like Guest Re-Ordering and Payments Integrations.
Deliverect shines .
Side-by-side ratings based on 28 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 28 | 0 |
After analyzing 28 verified reviews, Dgstay users most value its user-friendliness, efficiency and operation, instant updates and support, while Deliverect users highlight . Click any theme to see what reviewers say.
|
|
Deliverect |
|---|---|
| Pros | |
|
+
User-friendliness
▾
|
|
|
+
Efficiency and operation
▾
|
|
|
+
Instant updates and support
▾
|
|
|
+
Customization and flexibility
▾
|
|
| Cons | |
How each product ranks among Mobile Ordering & Room Service vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Deliverect |
|---|---|---|
| Small (10-24 rooms) | #10 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 16 reviews | — |
| Large (75-199 rooms) ▾ | #6 8 reviews | — |
| X-Large (200+ rooms) | #6 3 reviews | — |
By Property Type
| Segment |
|
Deliverect |
|---|---|---|
| Boutique ▾ | #8 7 reviews | — |
| Luxury | #10 3 reviews | — |
| Branded / Chain ▾ | #5 19 reviews | — |
By Region
| Segment |
|
Deliverect |
|---|---|---|
| North America | #8 2 reviews | — |
| Europe ▾ | #2 23 reviews | — |
| Asia Pacific | #7 1 reviews | — |
| Middle East | #5 2 reviews | — |
Choosing between Dgstay by Dgstay and Streamline Online Orders by Deliverect hinges on what your hotel needs most: guest communication and service efficiency, or online order management for your food and beverage operations. Dgstay specializes in streamlining guest requests and enhancing service delivery through digital channels, while Deliverect focuses solely on managing online orders across multiple sales platforms. Both aim to improve operational flow, but they serve distinctly different hotel functions.
Dgstay boasts a robust review profile, with 27 recent reviews and a perfect 100% likelihood to recommend. In contrast, Deliverect has no reviews or recent customer feedback, making Dgstay the more reliable choice based on current user experiences. Are you prioritizing proven user satisfaction and a comprehensive guest engagement platform?
Dgstay and Deliverect serve different hotel needs—Dgstay is a guest communication platform that digitalizes all hotel services, while Deliverect is an online order management system. If your hotel wants to enhance guest communication, streamline service requests, and boost revenue through digital menus and QR codes, Dgstay is the more suitable option. Conversely, Deliverect is designed for properties that operate extensive F&B delivery channels and need to integrate online orders from multiple platforms.
Dgstay's features include in-venue ordering, digital menus, QR codes, contactless ordering, and delivery logistics—features absent in Deliverect. If operationally your focus is on improving guest engagement and internal service speed, Dgstay’s all-in-one platform will meet those needs better. Are you looking for a comprehensive guest service solution or a specialized online ordering tool?
If your hotel needs a digital guest communication system that centralizes all hotel services and enhances guest experience, go with Dgstay. Its features support upselling, in-venue ordering, and paperless operations, proven by its high ratings in ease of use (4.93/5) and support (4.96/5). Dgstay’s 27 reviews and recent positive feedback from prominent brands like Marriott and Hilton reinforce its reliability for larger or luxury hotels.
If, however, your hotel primarily requires a platform to manage online food and beverage orders from multiple channels with minimal need for guest interaction beyond order fulfillment, Deliverect might be appropriate. Its lack of reviews prevents a full assessment, but its focus on order management could suit properties with extensive delivery or takeout services. Given the absence of recent reviews and features, Dgstay clearly stands out as the more tested and trusted choice.
Dgstay has a near-perfect user rating of 4.93/5 for ease of use, with reviews praising its intuitive, user-friendly design that simplifies operation for staff and guests alike. It scores highly for onboarding (4.96/5) and customer support (4.96/5), with reviewers noting rapid implementation and responsive assistance. Hotel staff report that the platform’s setup and daily operations are straightforward, leading to higher staff adoption and guest satisfaction.
In contrast, Deliverect lacks any available review ratings or user feedback, leaving its ease of use unverified. The absence of independent data makes it impossible to assess how quickly staff can learn or adopt Deliverect’s platform. Edge: Dgstay.
Dgstay offers 12 unique features, including upselling, in-venue ordering, digital menus, QR codes, contactless ordering, payments integration, and delivery logistics—features specifically designed to improve guest interaction and operational efficiency. These features support paperless operations and boost revenue through personalized service options.
Deliverect, lacking available detailed features, appears to focus solely on order management without guest communication tools. Its absence of feature data or unique functionalities makes Dgstay the clear leader here. Edge: Dgstay.
Dgstay’s customer support receives an outstanding rating of 4.96/5, with reviews emphasizing quick onboarding, effective support, and ongoing updates. Many hoteliers mention the team’s responsiveness in resolving issues and implementing requested changes, which is crucial for smooth operational flow.
Since Deliverect has no reviews or support ratings available, it’s impossible to compare support quality. Without user feedback, Dgstay’s proven support system clearly holds the advantage. Edge: Dgstay.
Dgstay integrates with three verified partners, including hotelkit, Oracle Hospitality, and Mews, allowing for some level of operational connectivity. These integrations support hotel management systems, making Dgstay adaptable to existing hotel tech stacks.
Deliverect does not list any verified integrations, limiting its appeal to properties that require broader system connectivity. The limited integration options and lack of reviews favor Dgstay. Edge: Dgstay.
Dgstay enjoys a strong overall rating of 77.87 on the HT industry score, with 27 reviews, all recent, and a 100% likelihood to recommend. It’s particularly favored among luxury, city center, and branded hotels, which value its digital guest communication and revenue-boosting features.
In the absence of reviews for Deliverect, it’s impossible to evaluate hotel sentiment. Given the proven satisfaction with Dgstay, it clearly holds the higher rating among hoteliers. Edge: Dgstay.
Both products do not list specific pricing models, such as flat fees or per-room charges. Dgstay’s lack of a trial or freemium option suggests that pricing could be customized or based on hotel size, but details remain undisclosed. Similarly, Deliverect’s pricing is not publicly available, indicating the need for direct vendor consultation.
Without transparent pricing, your choice will depend on cost negotiations, but Dgstay’s established value ratings suggest it offers good ROI. Keep in mind, the more proven product with recent reviews is often a safer investment.
Not ideal if your hotel primarily needs order management for delivery or takeout only rather than guest engagement. Dgstay excels in improving guest interaction and operational efficiency.
Not ideal if your hotel prioritizes guest communication, upselling, or features beyond order management. Deliverect’s limited data and lack of recent reviews make it a less reliable choice for most hoteliers.
Dgstay is a guest communication platform designed to increase operational efficiency and guest satisfaction through digital services. It centralizes hotel information and offers features like QR codes, digital menus, and in-venue ordering—making it a comprehensive solution for service-oriented hotels.
If your hotel aims to modernize guest interactions, boost revenue, and reduce operational costs, Dgstay is the clear choice, supported by its high ratings and recent reviews. Its intuitive interface and proven support make it ideal for hotels of all sizes seeking a reliable digital guest experience provider.
However, if your focus is solely on managing online food orders without needing a broader guest engagement platform, Deliverect could be considered, though its lack of current user feedback makes it a less certain option. Based on available data, Dgstay offers the most value for hotels looking to improve both guest experience and operational efficiency.
Note: Given the extensive review data and high satisfaction ratings, Dgstay stands out as the more dependable and versatile choice for your hotel’s digital guest service needs.
Mobile Ordering & Room Service pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Deliverect |
|---|
According to HTR's product database, Dgstay and Streamline Online Orders share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Deliverect |
|---|---|---|
| Digital Menu | ||
| In-Venue Ordering | ||
| Multi-Menu Ordering | ||
| QR Codes | ||
| Upselling | ||
| Web Based (Appless) |
What hoteliers love
2ROOMZ is praised for its intuitive, user-friendly design that simplifies operation for both hotel staff and guests. It allows for easy setup, smooth... 2ROOMZ is praised for its intuitive, user-friendly design that simplifies operation for both hotel staff and guests. It allows for easy setup, smooth training, and instant updates, making it an efficient tool in various hotel departments like front desk, housekeeping, and restaurants.
The tool is appreciated for its role in improving operational efficiency and facilitating brand standard compliance. By reducing the need for physical... The tool is appreciated for its role in improving operational efficiency and facilitating brand standard compliance. By reducing the need for physical documentation and centralizing information, it allows staff to focus on delivering better guest experiences.
Users commend the 2ROOMZ team for their responsiveness and quick implementation of updates and support. This feature ensures that any issues or reques... Users commend the 2ROOMZ team for their responsiveness and quick implementation of updates and support. This feature ensures that any issues or requested changes by the hotel staff are addressed immediately, maintaining smooth operations and high service standards.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Dgstay and Streamline Online Orders share many core Mobile Ordering & Room Service features, but each has unique capabilities. Dgstay offers 3 verified integration partners, while Streamline Online Orders offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Dgstay leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Dgstay: No. Streamline Online Orders: No. Neither product currently offers a free tier. Most Mobile Ordering & Room Service vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Dgstay has an HT Score of 24 and Deliverect has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor