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Dgstay
5.0 (28 REVIEWS)
HT Score
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Dgstay
Ranked 5 (out of 49) in Mobile Ordering & Room Service
A web-service for selling services and enhancing communication with hotel
100% recommended by 27 hotels
Dgstay is popular in United Kingdom with 12 hoteliers leaving an average rating of 99%.
Bell - AI powered product analyst
I analyzed all of Dgstay’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like 2ROOMZ for its user-friendly interface, efficiency in centralizing guests' requests, and the significant paper cost savings achieved through its digital service. It streamlines guest communications, enhances room service revenue, and supports environmental accreditations. With features like QR code accessibility and rapid IT support, it helps hotels operate smoothly, improves guest satisfaction, and reduces operational costs.
Support
Supportive
Hoteliers often commend the support team behind Dgstay’s Mobile Ordering & Room Service product for their availability and helpfulness. They appreciate that team members are consistently accessible to assist with any issues that arise. The support staff is praised for their ability to resolve problems effectively, even those initially beyond their direct control, indicating a high level of expertise and problem-solving capability.
Operations Manager
12.263784199782 months ago
Verified
... Share information about our product were our guest can see everything you want to share with them and that can be donequickly and guest ordering and being able to update it very easy. ...
See full reviewOperations Manager
12.231526135608 months ago
Verified
... Very easy to set up, the team was supporting us along the way to get the platform set up and ready to use.Training of the hotel team was easy and smooth as the platform is user friendly ...
See full reviewOperations Manager
12.231526135852 months ago
Verified
... Very easy to set up, the team was supporting us along the way to get the platform set up and ready to use.Training of the hotel team was easy and smooth as the platform is user friendly ...
See full reviewOperations Manager
12.231526136097 months ago
Verified
... I have no specific feedback, really easy to use. Easy to export datas and track results (Go Green - tracking results via the platform made a real difference) ...
See full reviewResident Manager
12.167010007331 months ago
Verified
... The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well ...
See full reviewF&B manager
8.9734616204816 months ago
Verified
... The system is very user friendly but most I like the team that stands behind the system. They are very helpfull and available to help whenever! ...
See full reviewF&B manager
8.9734616209416 months ago
Verified
... We had some trouble in the beginning with the sound of the tablet. Eventhough this was out of their hands they managed to fix this for us! ...
See full reviewF&B manager
8.9734616211951 months ago
Verified
... The system is very user friendly but most I like the team that stands behind the system. They are very helpfull and available to help whenever! ...
See full reviewF&B manager
8.9734616214546 months ago
Verified
... Very user friendly and increased sales ...
See full reviewIntegrations
Connected
Hoteliers often appreciate Dgstay's Mobile Ordering & Room Service product for its seamless integrations. The software provides a wide range of integration options with popular systems such as PMS and CRM, which are crucial for hotel operations. Users highlight the ease of set up, noting that integrating with existing systems does not pose significant challenges. Furthermore, these integrations are reliable, consistently functioning without syncing issues, which is essential for maintaining operational efficiency. While the service offers standard integration options, it also allows customization, enabling hotels to tailor these integrations to fit their specific operational needs efficiently.
Resident Manager
12.167010017881 months ago
Verified
... The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well ...
See full reviewResident Manager
12.167010018135 months ago
Verified
... The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well ...
See full reviewValue
Balanced
Hoteliers often highlight the value of Dgstay's Mobile Ordering & Room Service product, emphasizing its ability to streamline operations and enhance service efficiency. The platform's feature allowing guests to specify preferences is particularly valued, facilitating more accurate order processing by staff. Additionally, the fast order processing and quick response times are frequently noted, contributing to an improved service experience. Overall, the focus on efficient service delivery enhances the perceived value for hotel operators.
General Manager
12.134751958609 months ago
Verified
... - Fast order and quick response, guest can write his preferences which makes it easier for the employee to assign the right product ...
See full reviewF&B Manager
2.1347519589034 months ago
Verified
... I have not experienced anything negative as of yet. i have high hopes and expectations from Dgstay in a good way. ...
See full reviewFunctionality
Balanced
["Hoteliers often praise Dgstay's Mobile Ordering & Room Service product for its effective functionality. The core features of the software are mentioned positively, highlighting its reliable performance across various departments such as the front desk, breakfast, housekeeping, and restaurant. Users note that the system supports these areas well, suggesting that it handles crucial tasks efficiently. Additionally, hoteliers appreciate the ability to make necessary amendments swiftly, which was particularly beneficial during time-sensitive situations like audits. The product demonstrates reliability by promptly addressing initial technical issues, ensuring it meets the needs of its users without frequent bugs or downtime. Automation features appear to be effective, as the tool supports operations seamlessly, allowing businesses to maintain high standards."]
Operations Manager
12.26378422167 months ago
Verified
... Share information about our product were our guest can see everything you want to share with them and that can be donequickly and guest ordering and being able to update it very easy. ...
See full reviewAGM
12.26378422193 months ago
Verified
... Ease of use for our Guests and Staff. Great flexibility within the tool itself allowing you to personalise the content ...
See full reviewAGM
12.263784222171 months ago
Verified
... The tool gives us all the necessary options to run the operation smoothly, can not think of any points at this stage ...
See full reviewOperations Manager
12.231526157895 months ago
Verified
... Very easy to set up, the team was supporting us along the way to get the platform set up and ready to use.Training of the hotel team was easy and smooth as the platform is user friendly ...
See full reviewOperations Manager
12.231526158124 months ago
Verified
... I have no specific feedback, really easy to use. Easy to export datas and track results (Go Green - tracking results via the platform made a real difference) ...
See full reviewOperations Manager
12.231526158374 months ago
Verified
... I have no specific feedback, really easy to use. Easy to export datas and track results (Go Green - tracking results via the platform made a real difference) ...
See full reviewFront office manager
12.199268094101 months ago
Verified
... A direct chat with the guest will be an amazing tool to interact with the guest while they are in the room without using WhatsApp ...
See full reviewResident Manager
12.16701002983 months ago
Verified
... The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well ...
See full reviewResident Manager
12.167010030066 months ago
Verified
... The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well ...
See full reviewResident Manager
12.167010030298 months ago
Verified
... The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well ...
See full reviewMultisite Operations Manager
12.134751966012 months ago
Verified
... We were in the process of applying for an environmental accreditation and were working to a very tight deadline and the room directory was crucial to the ensuing audit. The Team at 2ROOMZ were ...
See full reviewMultisite Operations Manager
12.134751966264 months ago
Verified
... We were in the process of applying for an environmental accreditation and were working to a very tight deadline and the room directory was crucial to the ensuing audit. The Team at 2ROOMZ were ...
See full reviewF&B manager
8.9734616439244 months ago
Verified
... We had some trouble in the beginning with the sound of the tablet. Eventhough this was out of their hands they managed to fix this for us! ...
See full reviewF&B manager
8.9734616441648 months ago
Verified
... We had some trouble in the beginning with the sound of the tablet. Eventhough this was out of their hands they managed to fix this for us! ...
See full reviewF&B manager
8.9734616444015 months ago
Verified
... We had some trouble in the beginning with the sound of the tablet. Eventhough this was out of their hands they managed to fix this for us! ...
See full reviewF&B manager
8.9734616446378 months ago
Verified
... We had some trouble in the beginning with the sound of the tablet. Eventhough this was out of their hands they managed to fix this for us! ...
See full reviewUser Interface
Intuitive
Hoteliers often praise Dgstay's Mobile Ordering & Room Service product for its user interface, emphasizing its ease of navigation and the ability for guests to easily convey preferences, which streamlines product assignment for employees. The interface is noted for its responsive design, offering quick interactions and reducing waiting times. Users appreciate its modern and visually appealing design, which bolsters professional engagement. Additionally, the interface is commended for its mobile compatibility, ensuring seamless use on mobile devices, which suits the flexibility needed in the hospitality environment. However, accessibility features and customizability options are areas that could be further enhanced according to some users.
Operations Manager
12.231526165799 months ago
Verified
... Very easy to set up, the team was supporting us along the way to get the platform set up and ready to use.Training of the hotel team was easy and smooth as the platform is user friendly ...
See full reviewGeneral Manager
12.134751972759 months ago
Verified
... - Fast order and quick response, guest can write his preferences which makes it easier for the employee to assign the right product ...
See full reviewHoteliers Most Frequently Mention
What Types of Hotels Dgstay is Popular For
Size
1 | X-Small (1-9 room)
2 | Medium (25-74 room)
15 | Large (75-199 room)
10 | X-Large (200+ room)
Country
12 | United Kingdom
2 | Poland
2 | Belgium
2 | Georgia
2 | Switzerland
2 | Netherlands
1 | Germany
1 | Luxembourg
1 | Bhutan
1 | Canada
1 | United States of America
1 | Austria
Type
18 | Branded Hotels
17 | City Center Hotels
8 | Airport/Conference Hotels
7 | Boutiques
7 | Limited Service & Budget Hotels
4 | Hostels
3 | Luxury Hotels
2 | Bed & Breakfast & Inns
1 | Casinos
1 | Vacation Rentals & Villas
Region
23 | Europe
2 | North America
2 | Middle East
1 | Asia Pacific
Category
28 | Mobile Ordering & Room Service
Didn’t find what you were looking for?
What is Dgstay?
Founded in 2018 | Headquarters in Tel Aviv-Yafo (Israel) | 3 employees
Dgstay is a guest communication platform specifically designed for hoteliers. It digitalizes hotel information and services, streamlining the order-taking process to make it 10 times faster than traditional methods. By centralizing all hotel services in one place, Dgstay significantly enhances guest satisfaction and operational efficiency. Its user-friendly interface allows easier and quicker access to services via QR codes, leading to higher room service revenue and considerable paper cost savings. Dgstay supports environmental accreditations and ensures smooth hotel operations with rapid IT support. Perfect for hoteliers looking to modernize and improve their guest communication and service management.
Dgstay Alternatives
Not sure if Dgstay is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
Dgstay doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Available Add-ons & Modules
Dgstay Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Dgstay is the #7 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #285 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDgstay’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Dgstay Pricing
Pricing Available By Request
Dgstay has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Hoteliers say
Hoteliers like 2ROOMZ for its user-friendly interface, efficiency in centralizing guests' requests, and the significant paper cost savings achieved through its digital service. It streamlines guest communications, enhances room service revenue, and supports environmental accreditations. With features like QR code accessibility and rapid IT support, it helps hotels operate smoothly, improves guest satisfaction, and reduces operational costs.
AI-generated from the text of customer reviews
Looking for specific info?
10
Matthieu and team always there to help
F&B Manager from 100 to 199 room Branded Hotel in Cardiff (United Kingdom)
Verified
2.1347520294668 months ago
Quick response and service efficiency from the support team. personalized work depending on my requirements. i will always be thank full.
United Kingdom
United Kingdom
F&B Manager
Large Hotel
10
Very user friendly and increased sales
F&B manager from 200 to 499 room Branded Hotel in Eindhoven (Netherlands)
Verified
8.9734617075276 months ago
The system is very user friendly but most I like the team that stands behind the system. They are very helpfull and available to help whenever!
Netherlands
Netherlands
F&B manager
X-Large Hotel
10
Easy to handle
General Manager from 75-99 room Branded Hotel in Bregenz (Austria)
Verified
12.134752030909 months ago
- Fast order and quick response, guest can write his preferences which makes it easier for the employee to assign the right product
Austria
Austria
General Manager
Large Hotel
10
Excellent!
Multisite Operations Manager from 100 to 199 room Boutique in Reading (United Kingdom)
Verified
12.134752031649 months ago
We were in the process of applying for an environmental accreditation and were working to a very tight deadline and the room directory was crucial to the ensuing audit. The Team at 2ROOMZ were amazing! They allowed us to make all the amendments that we needed, and the changes were made almost instantly. We don’t have enough words to praise...
United Kingdom
United Kingdom
Multisite Operations Manager
Large Hotel
10
Easy operating
Resident Manager from 1 to 4 room Branded Hotel in New York City (United States of America)
Verified
12.167010096922 months ago
The layout is really simple to read and to operate with the different functions. We use is it on the front desk, breakfast, housekeeping and restaurant, in all the areas it is supporting well
United States of America
United States of America
Resident Manager
X-Small Hotel
10
Great app for hotel guests
Front office manager from 100 to 199 room Bed & Breakfast & Inn in London (United Kingdom)
Verified
12.199268162171 months ago
Quick and efficient. Easy tools to update the information and great support team behind to help any team we need.
United Kingdom
United Kingdom
Front office manager
Large Hotel
10
Great product
Operations Manager from 100 to 199 room Branded Hotel in London (United Kingdom)
Verified
12.231526227431 months ago
Very easy to set up, the team was supporting us along the way to get the platform set up and ready to use.Training of the hotel team was easy and smooth as the platform is user friendly
United Kingdom
United Kingdom
Operations Manager
Large Hotel
10
Fast, easy, reliable
AGM from 200 to 499 room City Center Hotel in London (United Kingdom)
Verified
12.26378429268 months ago
Ease of use for our Guests and Staff. Great flexibility within the tool itself allowing you to personalise the content
United Kingdom
United Kingdom
AGM
X-Large Hotel
10
Easy Easy to implement within your business and easy to use by our customers.
Operations Manager from 100 to 199 room Branded Hotel in Birmingham (United Kingdom)
Verified
12.263784293471 months ago
Share information about our product were our guest can see everything you want to share with them and that can be donequickly and guest ordering and being able to update it very easy.
United Kingdom
United Kingdom
Operations Manager
Large Hotel
10
Great sustainable digital service to use!
Director of Operations from 200 to 499 room Branded Hotel in Ottawa (Canada)
Verified
17.650881068486 months ago
The app is user-friendly and quick to use. Requests are centralized and trackable with detailed reports. The team at Dgstay are very supportive and always there to assist when help is needed. And they are constantly updating and improving the tools on the app. Finally and mostly it is a sustainable digital service which makes us save paper...
Canada
Canada
Director of Operations
X-Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
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Support
Unverified
Dgstay has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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