The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Luxe Pricing shines in ease of use and customer support , with exclusive features like Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) and Guest Segmentation & Targeting.
The Percentage Company shines .
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $1,400/mo | From $300/mo |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Luxe Pricing users most value its user-friendly interface, upsell capabilities, training and support, while The Percentage Company users highlight . Click any theme to see what reviewers say.
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User-friendly interface
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Upsell capabilities
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Training and support
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Real-time updates and dynamic pricing
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Custom report building
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Integration challenges
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Pricing model and flexibility
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Mid-Size (25-74 rooms) | #20 3 reviews | — |
| X-Large (200+ rooms) ▾ | #4 22 reviews | — |
By Property Type
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| Boutique | #19 3 reviews | — |
| Luxury ▾ | #11 16 reviews | — |
| Branded / Chain ▾ | #11 14 reviews | — |
By Region
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| North America ▾ | #6 25 reviews | — |
Choosing the right upselling software for your hotel depends on your specific operational needs and strategic focus. Luxe Pricing's LuxSell primarily targets hotels seeking a dynamic, feature-rich upselling platform, while The Percentage Company offers a streamlined booking engine with an upsell component within a PMS environment. Both aim to grow revenue, but their core functionalities, integrations, and user experiences diverge significantly.
Given recent reviews and higher user engagement, Luxe Pricing appears to be the more established and reviewed option. Can your hotel benefit from a dedicated upselling platform with advanced features, or do you need a more integrated booking and management solution? Let's compare.
Luxe Pricing by Luxe Pricing is crafted specifically for hotels aiming to increase revenue through targeted upselling, with a focus on dynamic pricing, segmentation, and offer experimentation. It offers a broad set of features designed to optimize revenue at every stage of the guest journey, from pre-arrival to post-stay.
In contrast, The Percentage Company functions primarily as a property management system (PMS) with an integrated booking engine that facilitates direct bookings and upselling during the reservation process. While it emphasizes operational efficiency and seamless guest experiences, it lacks the depth of upsell-specific features found in Luxe Pricing.
Your team needs to evaluate whether a dedicated upselling platform or an integrated PMS with upsell capabilities better aligns with your hotel’s revenue strategy. Which of these solutions will best serve your immediate goals?
If your hotel prioritizes a feature-rich upselling platform capable of segmenting guests, testing offers, and dynamically pricing upgrades, Luxe Pricing is the clear choice. It supports multiple channels, offers customizable templates, and is particularly suited for hotels that want granular control over upsell offers.
If your hotel requires an integrated management system that combines booking, guest management, and upsell features within an existing PMS environment, The Percentage Company might be preferable. It’s ideal for properties seeking operational simplicity and direct booking growth without extensive upselling customization.
For hotels focused on maximizing revenue through targeted, flexible upselling, Luxe Pricing’s extensive features and recent user reviews make it the more compelling option. Conversely, properties seeking basic integration should consider The Percentage Company.
Luxe Pricing receives a high ease-of-use rating of 4.65/5 based on recent reviews, with hoteliers praising its intuitive interface and quick implementation. Users describe it as user-friendly, with positive comments about its speed and accessibility, making staff adoption straightforward.
In comparison, The Percentage Company does not have publicly available user ratings or recent reviews, making it difficult to assess ease of use. Its focus on integration suggests a potentially steeper learning curve, especially if your staff is unfamiliar with PMS environments.
Edge: Luxe Pricing.
Luxe Pricing offers 12 unique features, including segmentation, offer templates, dynamic upgrade pricing, A/B testing, and multi-channel delivery. These tools enable highly targeted and flexible upselling campaigns, with a specific focus on revenue optimization.
The Percentage Company’s offering is primarily centered around its booking engine and basic upsell module, without the extensive feature set Luxe Pricing provides. It does not have dedicated features like offer experimentation or guest segmentation.
Edge: Luxe Pricing.
Luxe Pricing’s support is highly rated at 4.83/5, with reviews highlighting quick, helpful responses and proactive assistance. Hoteliers appreciate the dedicated support team, especially for onboarding and troubleshooting.
There are no recent reviews or ratings available for The Percentage Company, making it difficult to evaluate its support quality. The lack of feedback suggests less established or less transparent support practices compared to Luxe Pricing.
Edge: Luxe Pricing.
Luxe Pricing supports three verified integrations, including Oracle Hospitality, Stayntouch, and Luxe Pricing itself, emphasizing compatibility with popular hotel systems. This allows for more flexible data flow and operational alignment.
The Percentage Company has two verified integrations, including Cloudbeds and Stripe, offering essential connections but fewer options for comprehensive system integration.
Edge: Luxe Pricing.
Luxe Pricing has a review count of 23, with recent feedback emphasizing its ease of use, support, and revenue impact. The overall rating is 0/5, but its high NPS score of 9.35/5 and a 93% likelihood to recommend indicate strong customer satisfaction.
The Percentage Company has no recent reviews or ratings, leaving its user satisfaction unverified. Given the active user base and recent positive feedback, Luxe Pricing clearly has the edge here.
Edge: Luxe Pricing.
Luxe Pricing charges a base fee of $1,400 per month, with no free tier, freemium options, or trial periods publicly listed. Its higher investment reflects its feature depth and targeted upsell capabilities.
The Percentage Company’s pricing is around $300, with no details on additional fees or trial options. Its lower cost might appeal to smaller properties or those seeking minimal investment.
However, the value for money should consider features, support, and integration quality, which favor Luxe Pricing for revenue-focused hotels.
Not ideal if your hotel:
Not ideal if your hotel:
Luxe Pricing’s LuxSell offers a comprehensive upselling platform with advanced features, making it ideal for hotels focused on revenue growth through targeted, dynamic offers. Its recent reviews and high support ratings underscore its effectiveness and reliability.
The Percentage Company, while more affordable and simple to operate, lacks the depth of upselling features and recent user feedback, making it better suited for properties seeking basic integrations within a PMS environment.
If increasing revenue through sophisticated upselling is your priority, Luxe Pricing stands out as the stronger choice. However, if operational simplicity and basic booking management suffice, The Percentage Company might meet your needs.
Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,400/mo | From $300/mo |
According to HTR's product database, LuxSell by Luxe Pricing and The Percentage Company share 1 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Dynamic Upgrade Pricing | ||
| Offer Experimentation & A/B Testing | ||
| Offer Templates Library | ||
| Room Upgrade Merchandising | ||
| Segmentation |
What hoteliers love
Luxe's system is frequently praised for its ease of use, enabling seamless navigation for staff at various experience levels. The interface is describ... Luxe's system is frequently praised for its ease of use, enabling seamless navigation for staff at various experience levels. The interface is described as visually appealing and intuitive, making it accessible to hotel employees.
Users highlight Luxe's effective upsell features as significantly increasing revenue through dynamic room upgrades. The platform allows agents to offe... Users highlight Luxe's effective upsell features as significantly increasing revenue through dynamic room upgrades. The platform allows agents to offer personalized upgrades, contributing to enhanced guest experiences and increased profits.
Luxe's training and support are frequently highlighted as excellent, with dedicated staff like Matthew Baird receiving commendation for their proactiv... Luxe's training and support are frequently highlighted as excellent, with dedicated staff like Matthew Baird receiving commendation for their proactive assistance and responsiveness.
Where hoteliers push back
Reviewers noted that although Luxe provides specialized reports, the ability to create custom reports would enhance their capabilities further, partic... Reviewers noted that although Luxe provides specialized reports, the ability to create custom reports would enhance their capabilities further, particularly for revenue managers wanting to track team performance.
Several users faced challenges with integration, specifically with existing Property Management Systems (PMS), causing delays in implementation. Hotel... Several users faced challenges with integration, specifically with existing Property Management Systems (PMS), causing delays in implementation. Hoteliers expressed a desire for smoother integration processes.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. LuxSell by Luxe Pricing and The Percentage Company share many core Upselling Software features, but each has unique capabilities. LuxSell by Luxe Pricing offers 3 verified integration partners, while The Percentage Company offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. LuxSell by Luxe Pricing leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
LuxSell by Luxe Pricing: No. The Percentage Company: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Luxe Pricing has an HT Score of 76 and The Percentage Company has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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