The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
SS&C shines .
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $1,200/mo | From $800/mo |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while SS&C users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #53 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #31 17 reviews | — |
| Large (75-199 rooms) ▾ | #11 13 reviews | — |
| X-Large (200+ rooms) | #22 2 reviews | — |
By Property Type
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| Boutique ▾ | #33 17 reviews | — |
| Luxury ▾ | #24 25 reviews | — |
| Branded / Chain ▾ | #22 19 reviews | — |
| Extended Stay | #45 2 reviews | — |
By Region
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| North America | #33 4 reviews | — |
| Europe ▾ | #30 8 reviews | — |
| Asia Pacific ▾ | #14 5 reviews | — |
| Middle East ▾ | #5 14 reviews | — |
Choosing the right property management system (PMS) for your hotel is crucial for operational efficiency and guest satisfaction. Shiji Daylight PMS by Shiji Group and TimeShareWare by SS&C both aim to streamline hotel management, but they serve different segments with distinct strengths. While Shiji offers a feature-rich, scalable platform with a proven track record, TimeShareWare caters primarily to resort and timeshare operations with a focus on asset management. Which product aligns better with your property's needs?
Both systems are designed to improve hotel operations, but their core focus diverges. Shiji Daylight PMS, with its extensive feature set and global presence, is suitable for a wide range of hotel types, from independent boutiques to large chains. In contrast, TimeShareWare specializes in timeshare and resort management, emphasizing multi-site operations, owner services, and asset optimization.
The main question is: do you need a comprehensive PMS that supports diverse hotel functions across multiple properties, or are you managing a resort or vacation ownership business that demands specific tools for timeshare and fractional ownership? Your chosen solution should directly address these operational focuses.
If your hotel operates as a traditional property, especially in the luxury, branded, or city-center segments, Shiji Group’s Daylight PMS is the clear choice. It’s designed for diverse property types, offers 98 unique features, and services hotel groups of all sizes, from independent to global chains. Its user-friendly interface and extensive integrations make onboarding and daily management straightforward for your team.
On the other hand, if your property is a timeshare resort, vacation club, or fractional ownership operation, TimeShareWare is tailored for your needs. It offers specialized modules for owner services, multi-site management, and asset optimization, although it lacks the broad hotel-centric features of Shiji. For your business model, TimeShareWare’s targeted approach may be more effective.
Shiji Daylight PMS boasts a high ease of use rating of 4.63/5, supported by positive reviews highlighting its intuitive interface and comprehensive training materials. Users find it straightforward to adopt, with smooth onboarding averaging a 4.38/5 rating, and support teams that are responsive and helpful.
In contrast, TimeShareWare’s usability data is unavailable, making it difficult to compare directly. Given the extensive feature set of Shiji, most hotel teams report a manageable learning curve. Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers 98 features, covering guest profiles, multi-lingual support, online check-in/out, group booking, CRM, automated reminders, payment processing, real-time reporting, and more. Its integrated modules support housekeeping, rate management, and digital registration, making it a comprehensive platform for hotel operations.
TimeShareWare’s features focus on timeshare management, owner services, sales, and multi-site asset tracking. It’s less feature-dense but highly specialized for resort and fractional management. The sheer number of features and integrations in Shiji gives it a decisive edge for traditional hotels. Edge: Shiji Daylight PMS.
Shiji Group’s support team scores 4.53/5, with reviews praising their responsiveness and helpfulness, especially during onboarding. The platform includes 24/7 online support and detailed training materials, contributing to smoother implementation and day-to-day operations.
TimeShareWare’s support details are unavailable, leaving less confidence in its service quality. For a hotelier prioritizing reliable support, Shiji’s high ratings and proven track record offer clear advantage. Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including notable solutions like SiteMinder, Revinate, Duetto, Amadeus, and IDeaS. This extensive partner network supports a seamless flow of data across reservation channels, revenue management, POS, and other operational tools.
TimeShareWare’s single verified partner suggests limited integration options, primarily focused on core resort management. For hotels needing broad connectivity and third-party integrations, Shiji is the clear winner. Edge: Shiji Daylight PMS.
Shiji Group’s reviews are recent, totaling 32 in the last six months, with a high likelihood to recommend of 90%. Users praise its user-friendly interface, detailed reporting, and strong support, making it the more trusted solution for diverse hotel types.
TimeShareWare’s review data is absent, indicating a lack of recent user feedback or broader market presence. Given the recent reviews and high satisfaction ratings, Shiji’s platform is rated significantly higher. Edge: Shiji Daylight PMS.
Shiji Daylight PMS pricing starts at $1,200 per month, with no indication of implementation fees or trial options. Its transparent pricing and feature-rich package make it accessible for a range of hotel sizes.
Pricing for TimeShareWare is not publicly available, suggesting a customized quote based on property size and specific needs. The lack of transparent pricing makes direct comparison difficult, but for budgeting certainty, Shiji provides clearer value. Edge: Shiji Daylight PMS.
Not ideal if your hotel primarily manages individual resorts or vacation ownership, where specialized asset management tools are more relevant.
Not ideal if your hotel operates solely as a traditional accommodation provider without shared ownership components.
Shiji Daylight PMS and TimeShareWare serve distinctly different markets, with Shiji offering a broad, feature-rich platform proven across various hotel types. Its recent reviews, high ratings, and extensive integrations position it as the preferred choice for traditional hotels seeking operational excellence.
TimeShareWare, with its niche focus on timeshare and resort management, excels in asset and owner management but lacks the broad feature set and market presence of Shiji. It’s better suited for resorts and vacation ownership businesses rather than general hotels.
If your hotel needs a flexible, scalable PMS with proven support and rich integrations, Shiji Daylight PMS is the stronger option. Conversely, if your operations revolve around timeshare or fractional ownership, TimeShareWare’s specialized modules may better serve your needs.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | From $800/mo |
According to HTR's product database, Shiji Daylight PMS and SS&C TimeShareWare share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
No published case study for this goal yet.
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Shiji Daylight PMS and SS&C TimeShareWare share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 65 verified integration partners, while SS&C TimeShareWare offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Shiji Daylight PMS: No. SS&C TimeShareWare: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and SS&C has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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