The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Tokeet shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Tokeet users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS by eviivo and Tokeet depends heavily on your property profile, operational needs, and customer support expectations. Both systems aim to streamline property management, but eviivo’s extensive feature set and robust support make it the more comprehensive choice, especially for multi-property or diverse hospitality businesses. Tokeet offers automation for vacation rentals, but its limited reviews and regional presence make it less proven for larger or more complex operations.
Both products address core property management challenges, from reservations and channel distribution to guest communication. Yet, eviivo’s global presence, deeper integrations, and more recent, positive reviews position it as the more reliable option for hotels seeking substantial operational improvements. Are you ready to prioritize proven performance and extensive support?
eviivo Suite™ and Tokeet serve distinct segments but share the goal of simplifying property management. eviivo excels in serving a wide range of accommodations, from B&Bs and resorts to unique properties, with a focus on multi-channel integration and guest management. Tokeet, by contrast, is tailored primarily for vacation rentals and smaller portfolios, emphasizing automation and ease of use.
While Tokeet offers a straightforward platform with essential features, eviivo’s 51 exclusive features—including channel management, revenue tools, and guest CRM—set a higher standard. eviivo's recent reviews, totaling 191 with frequent positive feedback, reinforce its reliability, whereas Tokeet’s lack of recent review data weakens its credibility. So, which platform aligns better with your hotel’s size and complexity?
If your hotel needs a comprehensive, multi-channel PMS with strong customer support, go with eviivo. Its extensive feature set and proven global presence make it ideal for independent hotels, boutique properties, or large portfolios that need reliable integration and management tools. Conversely, if your focus is solely on vacation rentals or a small-scale operation with minimal distribution channels, Tokeet might suit your needs, provided its automation features align with your volume.
Given eviivo’s 20 recent reviews and an overall rating of 0.93/5 compared to Tokeet’s absence of recent feedback, eviivo’s performance and support are clearly more dependable. The choice hinges on your property type and operational scope: enterprise-level hotels should lean toward eviivo, while smaller vacation rental managers might consider Tokeet.
eviivo scores a 4.43/5 for ease of use, with high marks for onboarding (4.38/5) and strong customer support (4.42/5). Its interface is generally intuitive, bolstered by dedicated onboarding assistance and a mobile app praised for enabling management on the go. Recent reviews highlight the simplicity of managing multiple properties and the responsiveness of support staff.
Tokeet, with a lack of recent reviews, offers limited insight into its user experience. Its platform is designed for automation, but without much user feedback, it's unclear how intuitive or supportive it is for team adoption. Based on available data, edge: eviivo.
eviivo provides 51 unique features, including a channel manager, revenue management, booking engine, guest CRM, automated communication, mobile app, and advanced reporting—features that Tokeet does not list or seem to lack entirely. Its integrated guest messaging, digital registration, online check-in/out, and task management are particularly valuable for full-service hotels.
Tokeet appears to focus on core vacation rental functions, with no detailed feature list available. Without comprehensive feature data, eviivo’s broader suite of tools clearly gives it an advantage for hotels needing extensive management capabilities. Edge: eviivo.
eviivo’s customer support scores 4.42/5 with numerous recent reviews praising its responsiveness, especially during onboarding. Users frequently mention dedicated support staff, quick problem resolution, and the value of their assistance for maximizing platform use.
Tokeet’s support history is unverified due to the absence of recent reviews, making it difficult to assess its responsiveness or quality. Given the positive, recent feedback for eviivo, edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, Airbnb, and specialized solutions such as D-Edge, PriceLabs, and TripAdvisor. This extensive network helps you synchronize rates, availability, and bookings effortlessly across multiple channels.
Tokeet offers only 3 verified integrations, with common partners including Airbnb, Booking.com, and VRBO, but its limited partner list suggests fewer options for broader distribution. If integrations are key, eviivo’s larger partner network is the clear winner. Edge: eviivo.
eviivo’s recent reviews (20 in the last 6 months) with an overall rating of 0.93/5 and 95% likelihood to recommend reflect strong user satisfaction among a diverse range of properties, especially B&Bs and independent hotels. Hoteliers highlight its ease of booking, management, and support as key positives.
Tokeet, with no recent reviews or ratings, provides no current data on user satisfaction. The recent positive feedback for eviivo makes it the favored choice for hoteliers seeking proven performance. Edge: eviivo.
eviivo charges a flat monthly rate of $700, with no free tier or trial, and includes a comprehensive set of features suitable for larger operations. Pricing details for Tokeet are not publicly available, which complicates direct comparison.
Given eviivo’s transparent pricing and extensive feature set, its value is clearer for hotels seeking a full-service PMS. Tokeet’s unspecified costs could mean limited affordability or additional hidden charges, making eviivo the more predictable investment.
Not ideal if your hotel:
Not ideal if your hotel:
eviivo is a comprehensive property management platform suited for hotels and multi-property owners seeking an all-in-one solution with extensive integrations, advanced features, and reliable support. Its recent reviews and broad regional presence confirm its effectiveness and trustworthiness.
If your hotel needs a full-featured, scalable PMS with proven support and global reach, choose eviivo. It’s especially advantageous if you manage multiple properties or require sophisticated guest communication tools.
Tokeet might appeal to small vacation rental managers looking for basic automation and platform simplicity, but its lack of recent reviews and limited integrations weaken its case. For hotels aiming to grow and optimize operations, eviivo’s richer feature set and support ecosystem make it the better choice.
According to HTR's product database, eviivo Suite™ PMS and Tokeet share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Tokeet share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Tokeet offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Tokeet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Tokeet has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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