TouchMenu vs. The Hotel Communication Network (HCN): Which is a Better Fit?

Ratings Summary

HT Score

TouchMenu

HCN Navigator

unranked

Popularity

TouchMenu

25 verified reviews

HCN Navigator

0 verified reviews

Likelihood to Recommend

TouchMenu

98%

HCN Navigator

Ease of Use

TouchMenu

HCN Navigator

ROI

TouchMenu

4.9

HCN Navigator

Implementation

TouchMenu

HCN Navigator

Not enough data available

Customer Support

TouchMenu

Verified Customer Support

HCN Navigator

Verified Customer Support

Certificate of Excellence

TouchMenu

HCN Navigator

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

HCN Navigator

Content & Information

Publication subscriptions (ex. newspapers, magazines)

Right now it says News & Weather, but our hotels also have the opportunity to feature specific newspapers and magazines.
Travel information
Apps & games
Spa & Wellness Module
Hotel facilities integrations
Restaurant reservations
View bill & express check out
Secured web browsing
Group & conference offerings
Local city guides
News & weather
Digital Menus
Bedside alarm
TV & room controls
Digital directory

Messaging & Communication

Guest Marketing

Display hotel ads, amenities, events and upsell opportunities for guests
Video Concierge

Guest tablets would have the ability to allow hotel guests to video chat with a live concierge on property or a remote concierge service. Video chat allows hotels w/ a concierge to wow their guests & for hotels without a concierge on property to offer 4 star service in a limited service property.
Guest Feedback Module (comment cards/reviews)

Ability to leave feedback for the hotel.
Multi-lingual
Spa & Wellness Module
Guest messaging

Intelligent messaging allows targeting of both individuals and groups, with the ability to further narrow recipients using various filters such as loyalty program level or rate code.
Digital concierge

Request Management

Spa & Wellness Module
Restaurant reservations
Hotel facilities integrations
Housekeeping requests
In-room dining ordering
Bell services
Digital concierge
Late checkout
Bedside alarm

Upselling & Offers

Guest Marketing

Display hotel ads, amenities, events and upsell opportunities for guests
Loyalty program management
Multi-currency
Restaurant reservations
In-room dining ordering
Dynamic pricing
POS & PMS Integration
Digital Menus

Guest Profiles

Loyalty program management
Restaurant reservations
View bill & express check out

Advertising

Sponsorship opportunities

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TouchMenu

vs.

The Hotel Communication Network (HCN)

vs.

Take recommendations quiz

Customers

Top 3 Segments

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

HCN Navigator

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

The Hotel Communication Network (HCN) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

TouchMenu

Average

HCN Navigator

Pricing Available By Request

Custom Price Quote

TouchMenu

vs.

The Hotel Communication Network (HCN)

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

TouchMenu

The right partner!

Night manager

HCN Navigator

The Hotel Communication Network (HCN) doesn’t have any clients that have vouched for the product

Most Positive Review

TouchMenu

Digital menu

Hotel manager

HCN Navigator

The Hotel Communication Network (HCN) doesn’t have any clients that have vouched for the product

Most Critical

TouchMenu

Digital menu

Hotel manager

HCN Navigator

The Hotel Communication Network (HCN) doesn’t have any clients that have vouched for the product

References

General Info

Screenshots

The Hotel Communication Network (HCN) doesn't have any screenshots

Integrations

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

HCN Navigator

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

View all integrations (1)

Recent Company Updates

TouchMenu

TouchMenu doesn’t have any recent articles

HCN Navigator

The Hotel Communication Network (HCN) doesn’t have any recent articles