HCN Navigator

0.0 (0 REVIEWS)

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0 out of 100
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HCN Navigator

Unranked in In-Room Hotel Tablets

Guest room tablets by Hotel Communications Network (HCN) with in-room dining capabilities.

The Hotel Communication Network (HCN) has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, HCN Navigator is the #15 most trending product in the In-Room Hotel Tablets category (out of 25) and the #1703 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

The Hotel Communication Network (HCN)’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About HCN Navigator
Founded in 2008 | Headquarters in Ottawa, Canada | 21 employees
The Hotel Communication Network (HCN) Inc. delivers mission critical Guest self-service to the hotel, under the hotel’s brand and control. Traditionally, the industry deployed technology to streamline back office operations. Over time, their use of technology expanded to include front office automation. Today, savvy hoteliers are embracing technology to automate guest services right to the room, 24/7, with voice capabilities that facilitate real-time assistance to guests getting used to a self-service system.

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Capabilities

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Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Pricing

Pricing Available By Request

The Hotel Communication Network (HCN) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Company Functionality
Oracle Hospitality
Oracle Hospitality

91% recommended by 536 hotels

Property Management Systems

Support

Unverified

The Hotel Communication Network (HCN) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

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