Compare TouchMenu vs Viator vs Crave Mobile Platform

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Compare TouchMenu vs Viator vs Crave Mobile Platform

Hotel Guest Apps vendor comparison between TouchMenu vs Viator vs Crave Mobile Platform. Find out which Hotel Guest Apps is right for you based on realtime data from 88 verified hotelier reviews across 21 countries.

Ratings Summary

HT Score

TouchMenu

77

Viator

unranked

Crave Mobile Platform

77

Popularity

TouchMenu

25 verified reviews

Viator

0 verified reviews

Crave Mobile Platform

63 verified reviews

Likelihood to Recommend

TouchMenu

98%

Viator

0%

Crave Mobile Platform

93%

Ease of Use

TouchMenu

5

Viator

0

Crave Mobile Platform

4.6

ROI

TouchMenu

4.9

Viator

0

Crave Mobile Platform

4.5

Implementation

TouchMenu

5

Viator

Not enough data available

Crave Mobile Platform

4.6

Customer Support

TouchMenu

5

Verified Customer Support

Viator

0

Verified Customer Support

Crave Mobile Platform

4.8

Verified Customer Support

Certificate of Excellence

TouchMenu

Viator

Crave Mobile Platform

Features

Communication & Messaging

Automatic Translations (Multi-Lingual)

Request Management

Room Service Ordering

Guest Messaging

App download

Web-app

Content Management

Hotel Directory

Guest Profiles

Local Recommendations

Web-app

Upselling

Payments

Room Service Ordering

Request Management

Request Management

Room Service Ordering

Mobile Checkout

Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Viator

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Crave Mobile Platform

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TouchMenu

TouchMenu

vs.

Viator Inc.

vs.

Crave Interactive

Crave Interactive

Take recommendations quiz

Customers

Top 3 Segments

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Viator

Resorts - 0%

Motels - 0%

Hostels - 0%

Crave Mobile Platform

Luxury Hotels - 17%

Branded Hotels - 14%

Resorts - 11%

Featured clients

-

-

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Viator Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Viator

Pricing Available By Request

Viator Inc. has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Crave Mobile Platform

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

TouchMenu

TouchMenu

vs.

Viator Inc.

vs.

Crave Interactive

Crave Interactive

1-click quote request

What Customers Are Saying

Most Recent Review

TouchMenu

The right partner!

Night manager

Viator

Viator Inc. doesn’t have any clients that have vouched for the product

Crave Mobile Platform

Multi-use robust product with excellent customer service

Digital Experience Manager

Most Positive Review

TouchMenu

Digital menu

Hotel manager

Viator

Viator Inc. doesn’t have any clients that have vouched for the product

Crave Mobile Platform

Crave Serve Safely ticks all the boxes

Owner

Most Critical

TouchMenu

Digital menu

Hotel manager

Viator

Viator Inc. doesn’t have any clients that have vouched for the product

Crave Mobile Platform

We use crave for our in-room dining.

General Manager

References

-

-

-

General Info

Screenshots

Viator Inc. doesn't have any screenshots

Integrations

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Viator

Viator Inc. doesn't have any integrations

Crave Mobile Platform

Guest Messaging Software (4) Property Management Systems (4) Staff Collaboration Tools (4)

View all integrations (13)

Recent Company Updates

-

-

-

Recent Articles

TouchMenu

TouchMenu doesn’t have any recent articles

Viator

Viator Inc. doesn’t have any recent articles

Crave Mobile Platform

PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants

Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories

3 years ago

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