Travel Media Group vs. FirstView vs. BCV, A RateGain Company: Which is a Better Fit?

Travel Media Group (Custom Social Media Content)

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

FirstView

Interactive Tours

Interactive hotspots
360 Video
Virtual Tours
Clickable Hotspots
Guided Tours
Dollhouse View

Space Mapping

Diagramming & Floorplanning

Image & Video Capture

Drone Footage
360 Video

Content Management

Comments
Tagging
Guided Tours
Google Street View
Dollhouse View
In-App University

A library of training resources in-app/ Easy centralized access to tutorials will enhance the user’s platform knowledge and expertise and streamline the user experience
Asset Engagement Analytics

Overview of asset engagement across all channels, as well as insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth/ The benefit, is leveraging data to make data-driven decision-making to adapt and tailor sales strategies.
Content Personalization

Create custom experiences for customers by combining immersive assets with any sales collateral and sharing them through one link, by email, QR code, or text/ Customers receive a tailored experience, anywhere they are which increases conversion.

Embedding

iFrame Embedding
Booking Engine Embedding
Website Embedding

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

BCV (A RateGain company)

Other

Notifications
Social review tracking
Service Recovery/Escalation
Guest Feedback Management
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.
Marketing dashboard

Monitor results and manage campaigns
Facebook Integration
Instagram Integration
Twitter Integration
Linkedin Integration
Mobile App

What Customers Are Saying

Most Recent Review

Travel Media

General Manager

Excelent organization

Sales Director from Cozumel (Mexico)

Attentive and Results Driven Extension of the Team

marketing & eCommerce

Most Positive Review

The best for Innkeepers

Owner

Amazing

Sales Manager

The one stop solution for complete Revenue Optimization

Revenue Manager

Most Critical

Reputation Management

DOSM

Great sales tool provided by FirstView

from Ciudad de México (Mexico)

References