Thank you for your review! We're honored to hear how much you love our efficient customer service. E...
Ratings Snapshot
100%
Recommend
#2
Popularity index
HT SCORE
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #2 out of 19 in Social Media
Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support
Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Travel Media Group (Custom Social Media Content) Overview
Travel Media Group (Custom Social Media Content) Overview
Through compelling and consistent content marketing on social media and strategic social advertising, we'll extend your reach and increase your appeal to potential guests. The program is designed to give you a consistent presence on major social media networks while tailoring your content specifically for your property to prioritize occupancy drivers in your market. With your input on content dire...
About Travel Media Group View website
Founded in 1982 | Headquarters in Maitland, FL | 112 employeesTravel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...
Other Products by Travel Media Group
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Integrates with
Travel Media Group doesn’t have any verified integrations. Check back later for new Travel Media Group integrations.
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What customers love about Travel Media Group (Custom Social Media Content)
100% recommend
Director of Sales from Extended Stay
Natalie Hawkins is simply the best! She is always receptive to my opinions and suggestions and she always has great suggestions of her own! She has a good understanding of our market and understands what our needs are du...
Owner from Bed & Breakfast
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in our property. Our...
Asst. General Manager from Branded
It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check out the day off. ...
Expert Q&A and Partner Recommendations
Travel Media Group hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
- Notifications
- Social review tracking
- Service Recovery/Escalation
- Guest Feedback Management
- Case Management
- Marketing dashboard
- Facebook Integration
- Instagram Integration
- Twitter Integration
- Linkedin Integration
- Mobile App
Clients & references
References & testimonials
The entire Social Team at Travel Media Group has been extremely efficient and responsive to any and all of our needs. The support, ideas, and suggestions have been very welcome and have been proving t...
The TMG Dashboard is a very user-friendly service that saves an immense amount of staff time spent posting to several social sites at once…Over the course of one year, our hotels’ Community Growth...
Case studies
Awards & Certifications
Travel Media Group doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- North America
- United States of America
Likelihood to Recommend
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November 24, 2021
Travel Media Group (Custom Social Media Content) Review: Outstanding
Owner from Bed & Breakfast in Melbourne Beach (United States of America)
Recommend
10/10
What do you like most?
The Seaglass Inn has been with TMG for just over a year now and we have seen a major shift and uptake in our bookings and customer satisfaction. We can only recommend TMG for their continues support and g...
What do you dislike or think could be improved?
We have no recommendations for improvement and leave it to TMG to work on as they are the experts in this field.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 23, 2021
Travel Media Group (Custom Social Media Content) Review: Great customer service and super quick to respond!
Front Desk Manager from Other in Buffalo (United States of America)
Recommend
10/10
What do you like most?
I worked with a similar company in the past and have had a much better experience with TMG. They are quick to respond whenever I have a question and they always take care of anything I ask them to do in a...
What do you dislike or think could be improved?
Nothing to mention TMG is a great partner and is very responsive.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
n/a
October 13, 2021
Travel Media Group (Custom Social Media Content) Review: Excellent Service
General Manager from Other in Anchorage (United States of America)
Recommend
10/10
What do you like most?
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...
What do you dislike or think could be improved?
Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...
Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5
On Apr 09, 2021 Marissa K. from Travel Media Group replied:
October 13, 2021
Travel Media Group (Custom Social Media Content) Review: The best for Innkeepers
Owner from Bed & Breakfast in Hendersonville (United States of America)
Recommend
10/10
What do you like most?
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...
What do you dislike or think could be improved?
I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.
Customer Support
3.5
Ease of Use
4
Value for money
2.5
Implementation
4
On Apr 13, 2021 Marissa K. from Travel Media Group replied:
Hearing that you think our services are the best for innkeepers is a great compliment; thank you so ...
April 15, 2021
Travel Media Group (Custom Social Media Content) Review: The Bomb!!
Asst. General Manager from Branded in Evansville (United States of America)
Recommend
10/10
What do you like most?
It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check o...
What do you dislike or think could be improved?
Nothing so far. I know with twitter is limited on space, I wish it were not so that when I enter the social media events on the other websites (Facebook and Instagram) I don't have to delete some importan...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Apr 15, 2021 Marissa K. from Travel Media Group replied:
Thank you so much for leaving us a wonderful review! We're thrilled to read that you found TMG OneVi...
April 15, 2021
Travel Media Group (Custom Social Media Content) Review: Excellent to work with! They are always quick to assist me when needed.
Director of Sales & Marketing from Limited Service in West Palm Beach (United States of America)
Recommend
10/10
What do you like most?
The promptness and follow up on requests that I have for our vanity website, social media posts, etc. Chandler is always so professional.
What do you dislike or think could be improved?
I can't think of anything that needs to be improved on. I enjoy working with Travel Media Group and would highly recommend them to help grow your business.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5
On Apr 15, 2021 Marissa K. from Travel Media Group replied:
It's an honor to read your recommendation! Thank you for sharing your review. Our team places a high...
Pricing
Travel Media Group hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Travel Media Group doesn’t have any recent coverage yet
Recent press releases
Resources & reports
Reputation Management
Published by Travel Media Group
The Key to Reputation Success in 2021
Social Media
Published by Travel Media Group
The Importance of Social Media for Hotels
Popular Travel Media Group (Custom Social Media Content) Integrations
General Manager from Other
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top notch. Called to f...