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Professional social media post creation, performance analytics, and DIY tools keep your guests engaged on Facebook, Instagram, Twitter, and LinkedIn.
99% recommended by 30 hotels
More than 50% of Travel Media Group’s reviews come from United States of America.
What is Travel Media Group?
Founded in 1982 | Headquarters in Maitland, FL | 112 employees
Travel Media Group (Custom Social Media Content) is a social media management solution tailored specifically for the hospitality industry. Through compelling and consistent content marketing on social media and strategic social advertising, it extends your property's reach and enhances its appeal to potential guests. The platform ensures a steady presence on major social networks, tailoring content to prioritize the occupancy drivers unique to your market. With your input on content direction, it provides high-quality custom social media posts, combining the expertise of an agency at an affordable price point, making it an essential tool for effective and economical online marketing.
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This description was generated by AI which analyzed the following sources to summarize a description of Travel Media Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Travel Media Group Expert Recommendations Analyzed: 0
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Travel Media Group's Provided Description:
"<p>Through compelling and consistent content marketing on social media and strategic social advertising, we'll extend your reach and increase your appeal to potential guests. The program is designed to give you a consistent presence on major social media networks while tailoring your content specifically for your property to prioritize occupancy drivers in your market. With your input on content direction, our custom social media posts will give you the quality of an agency at a lower price point.</p>"
This vendor's trending score is rising, Travel Media Group (Custom Social Media Content) is the #5 most trending product in the Social Media category (out of 21) and the #1999 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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takes pressure off the hotel to get social media uploaded Quick to respond when I reach out Posts reflect our brand personality
What do you dislike or think could be improved?
My rep is great, responses are timely. No suggestions to improve. They are always on top of things and create great content for us. Both Natalie and the people who respond have our hotels best interest in mind and always take the time to assist when needed.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
takes pressure off the hotel to get social media uploaded Quick to respond when I reach out Posts reflect our brand personality
Travel Media Group has been nothing short of fantastic as our Social Media Promotor. After hiring them last year, Travel Media Group was able to work directly with each account and gain access to our social media accounts, which had been dormant for over 3 years due to management turnover. Passwords and logins had been lost, but Travel Media Group was able to regain control for us and jumpstart our presence. Not only that, which seemed to us a miracle, but Travel Media Group has been so creative and well rounded with our posts. I am able to have a biweekly call to give input and go over upcoming post ideas. Elisabeth, our account manager, is so willing to listen and give feedback and makes sure they are covering what we want covered. She wants the very best for our posts and that includes both my input and her expertise along with the post creators. Elisabeth never misses a beat. She is wonderful. I couldn't ask for more or for a better company to work with.
What do you dislike or think could be improved?
Nothing at this point. They are covering everything I need, from written content to pictures of local sites and attractions, to detailed coverage of our resort. I am super happy with Travel Media Group.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Travel Media Group has been nothing short of fantastic as our Social Media Promotor. After hiring them last year, Travel Media Group was able to work directly with each account and gain access to our social media accounts, which had been dormant for over 3 years due to management turnover. Passwords and logins had been lost, but Travel Medi...
* Clear, cohesive social media posts (Facebook, Instagram, Linkden, Pinterest), management and responses * Fantastic customer service and team working together to create social media vision.*Questions always answered in great time, with video examples which is wonderful for a beginner like me!
What do you dislike or think could be improved?
Absolutely nothing, I'm very greateful for the team and all they've done to execute our social media & display our reputation!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
* Clear, cohesive social media posts (Facebook, Instagram, Linkden, Pinterest), management and responses * Fantastic customer service and team working together to create social media vision.*Questions always answered in great time, with video examples which is wonderful for a beginner like me!
TMG handles all our social media. We couldn't be happier with their services and support. The entire TMG team is truly an extension of our hotel team and they work hard contributing to our success. The social media team perfectly pulls together even last minute posts, and the folks who cover the respond and resolve strategy are very talented writers who convey genuine care and concern with each and every response. I highly recommend working with TMG, they're a solid investment.
What do you dislike or think could be improved?
Nothing to improve on. Thank you to the entire TMG team for all the wonderful support! Everyone is highly responsive, helpful, and persistent (when I'm not easy to connect with). I'm grateful for each TMG rep I've worked with over the years. Well done HR!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
TMG handles all our social media. We couldn't be happier with their services and support. The entire TMG team is truly an extension of our hotel team and they work hard contributing to our success. The social media team perfectly pulls together even last minute posts, and the folks who cover the respond and resolve strategy are very talente...
I'm consistently impressed with the performance of the Respond & Resolve team, with the personable and professional nature of our account manager, and with the relevant, business-driving content procured by the Social Media Team. TMG saves hours of my time each week, and they do it in a way that's consistent and reliable. Great services.
What do you dislike or think could be improved?
I would love a visit from the social media team so that we could introduce them to our market and give them a feel for what our hotel and our area have to offer.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5
I'm consistently impressed with the performance of the Respond & Resolve team, with the personable and professional nature of our account manager, and with the relevant, business-driving content procured by the Social Media Team. TMG saves hours of my time each week, and they do it in a way that's consistent and reliable. Great services.
I love that the team at Travel Media Group is always looking to improve their performance. They communicate every step of the way. TMG sets us up to succeed and they follow our progress along the way. They give us suggestions that have been very helpful. Since we have partnered with TMG, our service scores have improved. Through TMG's reporting system, we are able to dive into area that needs improvement. After viewing our month over month performances, we are able to grow our rankings on several sites.
What do you dislike or think could be improved?
I think TMG has put in the work to help their clients succeed. Keep up the good work. I look forward to working with TMG for many years to come.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I love that the team at Travel Media Group is always looking to improve their performance. They communicate every step of the way. TMG sets us up to succeed and they follow our progress along the way. They give us suggestions that have been very helpful. Since we have partnered with TMG, our service scores have improved. Through TMG's repor...
The Seaglass Inn has been with TMG for just over a year now and we have seen a major shift and uptake in our bookings and customer satisfaction. We can only recommend TMG for their continues support and guidance throughout this time. Customer service and constant feedback and follow up is one of their key strengths.
What do you dislike or think could be improved?
We have no recommendations for improvement and leave it to TMG to work on as they are the experts in this field.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The Seaglass Inn has been with TMG for just over a year now and we have seen a major shift and uptake in our bookings and customer satisfaction. We can only recommend TMG for their continues support and guidance throughout this time. Customer service and constant feedback and follow up is one of their key strengths.
I worked with a similar company in the past and have had a much better experience with TMG. They are quick to respond whenever I have a question and they always take care of anything I ask them to do in a timely fashion!
What do you dislike or think could be improved?
Nothing to mention TMG is a great partner and is very responsive.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A
I worked with a similar company in the past and have had a much better experience with TMG. They are quick to respond whenever I have a question and they always take care of anything I ask them to do in a timely fashion!
Travel Media Group has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Response Time
Less than a day
Recommended
99%
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