Travel Media Group (Custom Social Media Content)

Ranked 2 (out of 19) in Social Media

Social Media

Professional social media post creation, performance analytics, and DIY tools keep your guests engag...

Ratings Snapshot

Certificate of Excellence
Read 7 reviews
100%
Recommend
HTR Score icon
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Travel Media Group (Custom Social Media Content) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 19 in Social Media

Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Travel Media Group (Custom Social Media Content) Overview

Top Alternative: BCV (A RateGain company)

Travel Media Group (Custom Social Media Content) Overview

Through compelling and consistent content marketing on social media and strategic social advertising, we'll extend your reach and increase your appeal to potential guests. The program is designed to give you a consistent presence on major social media networks while tailoring your content specifically for your property to prioritize occupancy drivers in your market. With your input on content dire...

About Travel Media Group

Founded in 1982 | Headquarters in Maitland, FL | 112 employees

Travel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...

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Integrates with

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Pros & Cons

Like 100% recommend

Asst. General Manager

It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check out the day off. ...

Director of Sales & Marketing

The promptness and follow up on requests that I have for our vanity website, social media posts, etc. Chandler is always so professional.

Director of Sales

Natalie Hawkins is simply the best! She is always receptive to my opinions and suggestions and she always has great suggestions of her own! She has a good understanding of our market and understands what our needs are du...

Owner

We have no recommendations for improvement and leave it to TMG to work on as they are the experts in this field.

Director of Sales

One of my only requests would be that the social media posts differentiate a little bit more from platform to platform. It all reads a little repetitive at times.

Front Desk Manager

Nothing to mention TMG is a great partner and is very responsive.

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Expert Q&A and Partner Recommendations

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Features

Other

0/11 features

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America

7 Verified Travel Media Group Reviews

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This vendor is 80% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Social Media providers. It is advised that you ask for recent references before proceeding.

November 24, 2021

Travel Media Group (Custom Social Media Content) Review: Outstanding

Owner from Bed & Breakfast & Inns in Melbourne Beach (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

The Seaglass Inn has been with TMG for just over a year now and we have seen a major shift and uptake in our bookings and customer satisfaction. We can only recommend TMG for their continues support and g...

What do you dislike or think could be improved?

We have no recommendations for improvement and leave it to TMG to work on as they are the experts in this field.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2021

Travel Media Group (Custom Social Media Content) Review: Great customer service and super quick to respond!

Front Desk Manager from Other in Buffalo (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I worked with a similar company in the past and have had a much better experience with TMG. They are quick to respond whenever I have a question and they always take care of anything I ask them to do in a...

What do you dislike or think could be improved?

Nothing to mention TMG is a great partner and is very responsive.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
n/a

October 13, 2021

Travel Media Group (Custom Social Media Content) Review: Excellent Service

General Manager from Other in Anchorage (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...

What do you dislike or think could be improved?

Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

October 13, 2021

Travel Media Group (Custom Social Media Content) Review: The best for Innkeepers

Owner from Bed & Breakfast & Inns in Hendersonville (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...

What do you dislike or think could be improved?

I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.

Customer Support
3.5
Ease of Use
4
Value for money
2.5
Implementation
4

April 15, 2021

Travel Media Group (Custom Social Media Content) Review: The Bomb!!

Asst. General Manager from Branded Hotels in Evansville (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check o...

What do you dislike or think could be improved?

Nothing so far. I know with twitter is limited on space, I wish it were not so that when I enter the social media events on the other websites (Facebook and Instagram) I don't have to delete some importan...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 15, 2021

Travel Media Group (Custom Social Media Content) Review: Excellent to work with! They are always quick to assist me when needed.

Director of Sales & Marketing from Resorts in West Palm Beach (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

The promptness and follow up on requests that I have for our vanity website, social media posts, etc. Chandler is always so professional.

What do you dislike or think could be improved?

I can't think of anything that needs to be improved on. I enjoy working with Travel Media Group and would highly recommend them to help grow your business.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5

Pricing

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Travel Media Group hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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