Compare TrustYou Customer Experience Platform (CXP) vs Weforguest Brand Reputation Management vs Sojern Reputation Manager

TrustYou

TrustYou Customer Experience Platform (CXP)

443 reviews
Weforguest CRM

Weforguest Brand Reputation Management

0 reviews
Sojern

Sojern Reputation Manager

4 reviews

Compare TrustYou Customer Experience Platform (CXP) vs Weforguest Brand Reputation Management vs Sojern Reputation Manager

Reputation Management vendor comparison between TrustYou Customer Experience Platform (CXP) vs Weforguest Brand Reputation Management vs Sojern Reputation Manager. Find out which Reputation Management is right for you based on realtime data from 447 verified hotelier reviews across 75 countries.

TrustYou

TrustYou

Ranked 2 (out of 59)

4.6
443 reviews
View profile
Weforguest CRM

Weforguest CRM

Ranked 54 (out of 59)

N/A
0 reviews
View profile
Sojern

Sojern

Ranked 19 (out of 59)

5.0
4 reviews
View profile

Ratings Summary

HT Score

TrustYou Customer Experience Platform (CXP)

98 HTScore Icon

Weforguest Brand Reputation Management

unranked HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon
Popularity

TrustYou Customer Experience Platform (CXP)

443 verified reviews

Weforguest Brand Reputation Management

0 verified reviews

Sojern Reputation Manager

4 verified reviews
Likelihood to Recommend

TrustYou Customer Experience Platform (CXP)

92%

Weforguest Brand Reputation Management

0%

Sojern Reputation Manager

100%
Ease of Use

TrustYou Customer Experience Platform (CXP)

4.6

Weforguest Brand Reputation Management

0

Sojern Reputation Manager

4.5
ROI

TrustYou Customer Experience Platform (CXP)

4.4

Weforguest Brand Reputation Management

0

Sojern Reputation Manager

5
Implementation

TrustYou Customer Experience Platform (CXP)

4.5

Weforguest Brand Reputation Management

Not enough data available

Sojern Reputation Manager

Not enough data available
Customer Support

TrustYou Customer Experience Platform (CXP)

4.6

Verified Customer Support

Weforguest Brand Reputation Management

0

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Certificate of Excellence

TrustYou Customer Experience Platform (CXP)

Weforguest Brand Reputation Management

Sojern Reputation Manager

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

Case Management

SMS text messaging

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Weforguest Brand Reputation Management

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Weforguest CRM
vs.
Sojern

Customers

Top 3 Segments

TrustYou Customer Experience Platform (CXP)

Resorts - 13%
Branded Hotels - 13%
Other - 8%

Weforguest Brand Reputation Management

Resorts - 0%
Motels - 0%
Hostels - 0%

Sojern Reputation Manager

Boutiques - 50%
Motels - 25%
Limited Service & Budget Hotels - 25%
Featured clients

TrustYou Customer Experience Platform (CXP)

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Weforguest CRM Average Weforguest CRM

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Weforguest Brand Reputation Management

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Weforguest CRM
vs.
Sojern

What Customers Are Saying

Most Recent Review

TrustYou Customer Experience Platform (CXP)

Competent customer response tool

Adjoint director from Paris (France)

Weforguest Brand Reputation Management

Weforguest CRM doesn’t have any clients that have vouched for the product

Sojern Reputation Manager

#marketing #digital #SEO #PPC #advertising #social #services #acquisition #conversion #website

Director of Sales
Most Positive Review

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources

Weforguest Brand Reputation Management

Weforguest CRM doesn’t have any clients that have vouched for the product

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Critical

TrustYou Customer Experience Platform (CXP)

TrustYou - A Legacy of Professionalism

CRM Manager from Belek (Turkiye)

Weforguest Brand Reputation Management

Weforguest CRM doesn’t have any clients that have vouched for the product

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
References

TrustYou Customer Experience Platform (CXP)

Shanna Davis
Marketing Manager Ayres Hotels

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General Info

Screenshots

Weforguest CRM doesn't have any screenshots

Integrations

TrustYou Customer Experience Platform (CXP)

Property Management Systems (29) Hotel Management Software (15) Booking Engine (14)

Weforguest Brand Reputation Management

Booking Engine (1) Channel Managers (1) Hospitality TV (1)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (10) Digital Marketing Agencies (6)
Recent Company Updates

TrustYou Customer Experience Platform (CXP)

TrustYou doesn’t have any recent company updates

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Recent Articles

Weforguest Brand Reputation Management

Weforguest CRM doesn’t have any recent articles

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