Weforguest Brand Reputation Management

0.0 (0 REVIEWS)

HT Score

0 out of 100

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Weforguest Brand Reputation Management

Unranked in Reputation Management

Centralize review management, monitor your reputation on major portals, and respond in real time. Improve guest communication and strengthen your brand.

Not yet recommended by any hotels

Weforguest CRM has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Weforguest CRM?

Founded in 2019 | Headquarters in Turin (Italy) | 8 employees

This description was generated by AI which analyzed the following sources to summarize a description of Weforguest CRM products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Weforguest CRM Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Weforguest CRM Expert Recommendations Analyzed: 0

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Description provided by Weforguest CRM

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Weforguest CRM's Provided Description:

"Managing your online reputation has never been easier: with Weforguest’s Review module, you can monitor all guest comments from the main portals in a single dashboard. Receive real-time alerts to respond quickly and consistently—thanks also to AI-powered response suggestions. The system is integrated with the Survey module, allowing you to cross-check private and public feedback, act before a negative experience turns into a review, and strengthen your brand image"

FAQs

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Weforguest CRM doesn’t have any benefits or use cases available

Features

Surveys & Feedback

4/5 features

SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Sentiment Analysis
Guest satisfaction surveys
Responsive surveys
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.
Email reminders

Boost completion rates with optional automated survey reminders.
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.

Review Generation

4/5 features

Tripadvisor Review Partner
SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.

Follow-up & Resolution

4/5 features

AI Generated Reply Automation

Followup faster and more personalized to each user in less time with AI replies.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Alerts & Notifications
Ticketing system

Use the ticketing system to communicate service shortcomings to the relevant person or department.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Reporting, Analytics & Insights

4/5 features

Sentiment Analysis
Revenue Reporting
Competitive Intelligence
Corporate Reporting
Reporting Dashboard
Competitive Benchmarking

Benchmark your hotel's performance against your competitors’ online review rankings.
Department level reporting

Monitor how each department is performing, spot trends, and set alerts to stay ahead of any issues.

Channels

4/5 features

Social Media
Tripadvisor
Booking.com
Google

Admin & Settings

4/5 features

Multi-property Management
Mobile Accessibility

Weforguest CRM Reviews Summary

Not yet recommended

0 reviews

Ease of Use

N/A

Customer Support

N/A

ROI

N/A

Implementation

N/A

Direct Booking Tools Ranked #45 out of 55

Reputation Management Ranked #54 out of 59

Hospitality Wi-Fi Solutions Ranked #46 out of 47

Weforguest CRM Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Quickly and easily gather feedback from your guests and actively manage your online reputation

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Weforguest CRM Reviews

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Weforguest CRM Integrations

Company	Functionality
This integration hasn’t been verified by Oracle Hospitality yet. Oracle Hospitality 92% recommended by 615 hotels	Property Management Systems +2 more
This integration hasn’t been verified by Weforguest CRM yet. MARA Solutions 97% recommended by 343 hotels
Planet 80% recommended by 105 hotels	Property Management Systems +4 more
This integration hasn’t been verified by Vertical Booking yet. Vertical Booking 91% recommended by 44 hotels	Hotel Reservations Software +2 more
This integration hasn’t been verified by Simple Booking yet. Simple Booking 97% recommended by 33 hotels	Channel Managers
This integration hasn’t been verified by Octorate yet. Octorate 10% recommended by 1 hotels	Channel Managers +2 more
This integration hasn’t been verified by 5Stelle yet. 5Stelle 60% recommended by 0 hotels	Hotel Management Software
This integration hasn’t been verified by hotelcube yet. hotelcube 0% recommended by 0 hotels	Property Management Systems
This integration hasn’t been verified by Protel yet. Protel 0% recommended by 0 hotels	Property Management Systems
This integration hasn’t been verified by WuBook (Channel Manager) yet. WuBook (Channel Manager) 0% recommended by 0 hotels	Channel Managers

Support

Unverified

Weforguest CRM has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates

2026

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HT Score

0/100

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