eviivo Suite™ PMS vs. Ulyses (by Septeo Hospitality):
Which Is Right for You?

The Decision

Choosing between eviivo Suite™ PMS by eviivo and Ulyses by Septeo Hospitality hinges on your hotel’s specific needs and operational scope. Both aim to streamline management and improve guest experiences, but they diverge significantly in reach, features, and user feedback. eviivo’s extensive review base and recent positive ratings make it the clearer choice for hoteliers seeking an established and well-supported PMS.

Eviivo’s proven track record, with almost two hundred reviews and consistent recent feedback, demonstrates its reliability. Ulyses, by comparison, lacks review data, making it difficult to gauge its real-world performance. Are you looking for a trusted, widely adopted solution with ongoing support? Or are you exploring a newer platform with less market presence?

Is eviivo Suite™ or Ulyses Better for Hotels?

eviivo Suite™ is a cloud-based platform designed for a broad range of properties, including B&Bs, vacation rentals, and small hotels, with a focus on simplifying multi-channel bookings and guest management. Ulyses, on the other hand, markets itself as an all-in-one solution for managing multiple services—including accommodation, food, spa, and activities—aimed at hotels wanting to expand their service offerings.

While eviivo boasts a dedicated, dedicated team supporting its users, Ulyses emphasizes flexibility across hospitality segments. eviivo’s recent user reviews highlight its ease of use, customer support, and extensive integrations, making it a dependable option. Conversely, Ulyses’ lack of review data makes it harder to assess its effectiveness. Do you need a mature system proven to handle diverse property types? Or are you exploring a platform that promises to manage multiple services?

eviivo Suite™ vs Ulyses: Which Should Your Hotel Choose?

If your hotel operates primarily as an independent property, B&B, or vacation rental, eviivo’s broad property management features, extensive integrations (34 verified partners), and positive recent reviews make it the better fit. It’s especially suitable if you value a system that’s been tested at scale, with proven customer support rated 4.42/5 and a high likelihood to recommend (95%).

Conversely, if your hotel is part of a larger hospitality operation that offers a range of services—such as spa, restaurant, and activities—Ulyses’ integrated approach to managing diverse services could appeal. However, without recent reviews or clear performance data, it’s a more uncertain choice. For most hoteliers seeking reliability and proven functionality, eviivo is the safer option.

Is eviivo Suite™ or Ulyses Easier to Use?

eviivo’s ease of use scores 4.43/5, supported by its recent reviews praising its intuitive interface and straightforward onboarding process. Its mobile app is highly rated, allowing property managers to handle bookings and guest communication from anywhere, which many users find essential.

Ulyses’ user experience, however, remains unreviewed, making it impossible to assess its usability or onboarding quality. Given eviivo’s established track record and recent positive feedback, it clearly offers a more user-friendly and accessible platform. Edge: eviivo.

Which Has Better Features: eviivo Suite™ or Ulyses?

eviivo offers 41 shared features, including advanced tools like integrated CRS, guest app, automated reminders, shift planning, and 24/7 support. It also provides unique features such as housekeeper mobile apps, automated assignments, and SOC2 compliance—features Ulyses does not explicitly advertise.

Ulyses claims to facilitate bookings, scheduling, billing, and communication, but with only three features unique to it, its offerings are less extensive. Without detailed feature counts or recent user feedback, eviivo’s broader and more proven feature set gives it the edge.

Which Has Better Customer Support: eviivo or Ulyses?

eviivo’s customer support scores 4.42/5, with recent reviews praising its responsiveness and dedicated onboarding assistance. Users frequently mention exemplary support staff, like Joseph and Xavier, who help during setup and troubleshooting, significantly improving user experience.

Ulyses lacks review data or testimonials, preventing a fair comparison. Given eviivo’s high support rating and recent positive feedback, it’s clear who offers more reliable, responsive assistance. Edge: eviivo.

Which Has More Integrations: eviivo or Ulyses?

eviivo connects to 34 verified partners, including major OTAs like Booking.com, Expedia, and Airbnb, plus additional integrations with TripAdvisor, PriceLabs, and Trustpilot. Ulyses supports 13 verified partners, with some notable integrations like SiteMinder and Backyou.io.

While both systems support key channels, eviivo’s broader partner network provides more flexibility and reach. For hotels that rely on multiple distribution channels, eviivo’s extensive integrations are a distinct advantage. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Ulyses?

eviivo’s recent reviews and a 95% likelihood to recommend from users underscore its high satisfaction, especially among B&Bs, vacation rentals, and small hotels. Its recent review count of 191, with multiple 5-star ratings, confirms consistent positive experiences.

Ulyses, with no available reviews or recent ratings, cannot be assessed on this criterion. Given eviivo’s proven reputation and recent user satisfaction, it holds the higher rating. Edge: eviivo.

How Much Do eviivo and Ulyses Cost?

eviivo’s pricing starts at $700 monthly, with no free tier or trial options noted. Ulyses’ pricing details remain undisclosed, making direct comparison impossible.

While cost transparency favors eviivo, the higher price reflects its extensive features and support. Without Ulyses’ pricing, decision-makers should consider the value of proven features and support when evaluating cost-effectiveness.

What Type of Hotel Should Use eviivo?

• Hotels that operate independently, B&Bs, or vacation rentals seeking reliable multi-channel booking management.
• Teams that prioritize easy onboarding, strong customer support, and proven integrations.
• Hotels aiming for a platform with recent, positive reviews from similar properties.
• Hotels that want to manage multiple properties efficiently from one platform.
• Not ideal if your hotel is a large resort needing complex, multi-service management beyond booking.

What Type of Hotel Should Use Ulyses?

• Hotels that offer a diverse array of services, including food, spa, retail, and activities, and prefer an all-in-one platform.
• Teams that are comfortable exploring a newer, less-reviewed system with potential customization.
• Hotels seeking a flexible, adaptable interface across multiple service areas.
• Not ideal if your priority is a well-established, heavily reviewed PMS with proven support and integrations.

eviivo Suite™ vs Ulyses: The Bottom Line for Hotels

eviivo is an established, review-backed platform trusted by nearly 200 properties worldwide, known for ease of use, strong support, and extensive integrations. Its recent reviews confirm high satisfaction among small to medium-sized hotels, B&Bs, and vacation rentals.

Ulyses presents an appealing all-in-one management solution for hotels offering multiple services, but its lack of recent reviews and market presence makes its performance uncertain. For hotels seeking a dependable, proven PMS, eviivo is the clear choice.

If your hotel’s focus is on managing reservations efficiently, supporting multiple distribution channels, and relying on a trusted provider, eviivo provides the most confidence. If you need a platform that covers multiple services beyond booking, consider Ulyses—but be aware of its current lack of review data.

In summary, for most hoteliers evaluating a mature, well-supported PMS with recent positive feedback, eviivo is the recommended option.