Preno vs. Ulyses (by Septeo Hospitality):
Which Is Right for You?

The Decision

Choosing between Preno by Preno and Ulyses by Septeo Hospitality hinges on your hotel’s specific needs and operational priorities. Preno is tailored for independent properties, offering a straightforward property management experience, while Ulyses presents a broader suite aimed at managing multiple services across various hospitality segments. Both aim to improve your operational efficiency, but they do so through different focuses. Which system aligns best with your hotel’s core challenges?

Preno’s extensive review base and recent positive feedback position it as the more reliable choice today. With over 150 reviews in the past six months, it demonstrates consistent performance and customer satisfaction. Ulyses, on the other hand, lacks recent reviews and a visible review count, making it harder to assess its current effectiveness.

Is Preno or Ulyses Better for Hotels?

Preno and Ulyses serve different core functions. Preno specializes in property management, offering tools for reservations, channel management, and guest communication tailored for independent hotels, motels, and B&Bs. Ulyses functions as an all-in-one platform managing not only bookings but also food, spa, retail, and activities, making it suitable for hotels with diverse service offerings.

While Preno’s strengths lie in streamlining traditional PMS tasks with a focus on independent properties, Ulyses emphasizes a comprehensive approach to diverse hotel activities. As a result, Preno’s simplicity and ease of use make it ideal for small to mid-sized properties focused on reservations and operations. Conversely, Ulyses caters better to larger, multi-service venues wanting a single platform to handle various revenue streams.

Are you looking for a straightforward PMS to manage bookings and reduce administrative overhead, or do you need an integrated system that covers all hotel services? Your answer determines whether Preno or Ulyses is the better fit.

Preno vs Ulyses: Which Should Your Hotel Choose?

If your hotel operates as a small or independent property—such as a boutique hotel, motel, or inn—and your primary goal is simplifying reservations, guest management, and channel integration, Preno is the clear choice. Its user-friendly interface, high customer ratings, and proven track record with similar properties make it suitable for teams prioritizing operational efficiency and guest experience.

On the other hand, if your hotel offers multiple services—like a spa, restaurant, activities, or retail—and you seek a platform to manage these components in one place, Ulyses is worth considering. Its ability to handle sales, bookings, scheduling, and communication across various services makes it ideal for larger hotels or resorts aiming for a unified management system.

In summary, go with Preno if you need a dedicated, easy-to-use PMS for independent properties. Choose Ulyses if your operations span multiple services and you want an adaptable, all-in-one platform.

Is Preno or Ulyses Easier to Use?

Preno’s UI scores a 4.77/5, reflecting a highly intuitive interface praised for its simplicity and ease of learning. Its onboarding process averages 4.67/5, and customers frequently mention the fast, helpful support team that guides new users smoothly through setup and daily use.

Ulyses, lacking recent reviews and a visible user feedback score, provides an interface that may be adaptable but is less proven in terms of user-friendliness. Its broader feature set could introduce a steeper learning curve, especially for smaller teams unfamiliar with complex hotel systems.

Edge: Preno.

Which Has Better Features: Preno or Ulyses?

Preno offers 26 shared features with Ulyses but provides four unique functionalities: 24/7 online support, integrated CRS, a mobile app, and automated assignments—features that add significant operational convenience. Its channel management, Xero integration, and guest communication automation stand out as key benefits.

Ulyses boasts 18 exclusive features, including a spa & wellness module, multi-lingual support, gift vouchers, digital registration, online check-in/out, and integrated payment terminals. These features cater to multi-service hotels seeking a holistic management platform.

Given the feature count and recent reviews emphasizing Preno’s ease of use and core functionalities, the edge goes to Preno for its well-rounded PMS capabilities.

Edge: Preno.

Which Has Better Customer Support: Preno or Ulyses?

Preno’s customer support scores a 4.79/5, with many reviews highlighting fast, responsive assistance. Hoteliers appreciate the support team’s proactive approach and helpfulness, especially during onboarding and technical issues.

Ulyses offers no recent reviews or ratings, making it difficult to gauge its support quality. The absence of recent customer feedback raises questions about its current responsiveness and service levels.

Edge: Preno.

Which Has More Integrations: Preno or Ulyses?

Preno integrates with 17 verified partners, including popular channel managers like SiteMinder, accounting software like Xero, and other crucial tools such as RevControl and TrustYou. Its extensive partner network supports streamlined operations and better data flow.

Ulyses connects with 13 verified partners, including some notable integrations like SPOTPILOT, HiJiffy, and DigitalGuest. However, its fewer partnerships limit the breadth of third-party tools compared to Preno.

Given the larger number of integrations and proven partnerships, Preno holds the edge here.

Edge: Preno.

Which Do Hoteliers Rate Higher: Preno or Ulyses?

Preno’s review count (153 reviews) and recent ratings (average 4.73/5 overall) reflect high hotelier satisfaction. Most reviews are positive, with a 95% likelihood to recommend, and specific praise for its ease of use, support, and integration capabilities.

Ulyses, with no recent reviews or notable ratings, cannot be reliably assessed. Lack of user feedback suggests it’s not as widely adopted or tested in the current market.

For now, the higher and more recent ratings favor Preno as the preferred choice.

Edge: Preno.

How Much Do Preno and Ulyses Cost?

Preno’s pricing starts at $800 per month, with no free tier or flexible monthly plans. Its transparent cost offers predictability but may be a consideration for smaller properties on tighter budgets.

Ulyses’ pricing details are not publicly available, with no free trial or clear cost structure provided. This opacity can make budgeting difficult and suggests it may be suited for larger or more complex operations willing to invest more.

Based on transparency and existing data, Preno’s pricing model offers more clarity.

Edge: Preno.

What Type of Hotel Should Use Preno?

• Hotels that operate as independent properties—such as boutique hotels, motels, B&Bs, and lodges—seeking a straightforward, centralized PMS.
• Teams that prioritize ease of use, fast onboarding, and excellent customer support.
• Hotels needing reliable channel management and seamless integration with accounting tools like Xero.
• Properties looking for a system with modern features like a mobile app and automation.

Not ideal if you require multi-service management, extensive wellness or retail options, or multi-lingual support.

What Type of Hotel Should Use Ulyses?

• Hotels or resorts with diversified offerings—such as spas, restaurants, retail, and activities—wanting an all-in-one platform.
• Larger properties or multi-service venues aiming to unify operations across multiple revenue streams.
• Teams that need a customizable system adaptable to various services and customer journeys.
• Hotels that value an intuitive, web-based interface accessible from any device.

Not ideal if you’re a small, independent property needing a simple PMS or if recent support and user feedback are critical.

Ulyses vs Preno: The Bottom Line for Hotels

Preno is a property management system designed for independent hotels, motels, and B&Bs focused on reservations, guest management, and channel integration. Its high ratings, recent reviews, and extensive features make it a proven choice for small to mid-sized properties.

Ulyses presents a broader management platform suitable for larger, multi-service hotels, offering tools for sales, booking, and operations across multiple revenue streams. Its less proven recent support and review history suggest it’s less reliable for smaller properties.

If your hotel’s core needs are managing reservations efficiently, Preno is the clear, safer choice. If your operations span multiple services and you need a comprehensive platform, Ulyses could be more suitable—despite limited recent user feedback.