The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 19 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines in ease of use and customer support , with exclusive features like E-commerce consulting.
XPORT Communication GmbH shines .
Side-by-side ratings based on 19 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $1,400/mo | From $200/mo |
| Verified Reviews | 19 | 0 |
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #17 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 12 reviews | — |
| Large (75-199 rooms) | #11 4 reviews | — |
| X-Large (200+ rooms) | #12 1 reviews | — |
By Property Type
| Segment |
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| Boutique ▾ | #11 13 reviews | — |
| Luxury ▾ | #12 13 reviews | — |
| Branded / Chain | #17 3 reviews | — |
| Extended Stay ▾ | #5 12 reviews | — |
By Region
| Segment |
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| North America ▾ | #4 18 reviews | — |
Choosing between Gourmet Marketing and xport hinges on your hotel’s specific needs and priorities. Gourmet Marketing, with its extensive reviews and recent customer feedback, offers a well-established, high-rated full-service marketing agency. xport, although more affordable and with a long-standing presence, lacks recent reviews and detailed customer feedback. Both aim to improve your digital presence, but their approaches and proven track records differ substantially.
Gourmet Marketing is a dedicated hotel marketing agency with a decade of positive reviews, whereas xport is a general digital marketing platform with no recent customer insights. How do these differences impact your hotel’s marketing strategy?
Gourmet Marketing and xport both aim to enhance your hotel’s online visibility and direct bookings but approach this goal differently. Gourmet Marketing offers personalized, full-service marketing, including website design, SEO, advertising, and analytics, tailored specifically for hotels. xport provides digital marketing support with a focus on website creation, branding, and SEO, but it lacks the depth and breadth of services Gourmet Marketing offers.
Gourmet Marketing’s 19 reviews, all within the last six months, reveal a strong, satisfied customer base, with a 5/5 customer support rating and an average ease-of-use score of 4.89/5. In contrast, xport has no recent reviews or ratings available, making its service quality less clear. This recent feedback suggests Gourmet Marketing’s solutions are more tested and trusted in the current market.
Do you prioritize proven service quality with recent feedback, or are you comfortable exploring less-reviewed options?
If your hotel needs a full-service, tailored marketing partner with proven results and extensive support, Gourmet Marketing is the clear choice. It caters especially to extended stay, boutique, and luxury hotels, with 42% of its users coming from these segments, and offers a comprehensive suite of digital marketing services.
If your hotel requires a lower-cost, straightforward digital presence or website creation support without extensive ongoing services, xport might seem appealing. However, its lack of recent reviews and detailed customer feedback makes it difficult to assess whether it can deliver sustained results.
For hotels seeking a trusted, well-rated partner with proven success, Gourmet Marketing is the safer bet. For budget-conscious hotels willing to take a chance on a lesser-known provider, xport might suffice but with uncertainty.
Gourmet Marketing scores exceptionally high on ease of use, with a 4.89/5 rating and onboarding experiences rated nearly perfect. Its user-friendly processes and dedicated support make it accessible to teams without extensive digital marketing experience.
xport, on the other hand, has no available ratings or recent reviews, implying a lack of recent user feedback to accurately assess its usability and onboarding experience. Without this data, you cannot confidently gauge how smoothly your team would adopt their platform.
Edge: Gourmet Marketing.
Gourmet Marketing offers 24 shared features plus an exclusive feature—e-commerce consulting—allowing comprehensive marketing strategies tailored for hotels. In contrast, xport’s feature set appears less detailed and specific, with no indication of additional unique features beyond website creation and basic branding.
Gourmet Marketing’s extensive feature list and specialized services indicate a broader, more tailored suite of solutions designed specifically for hotels, while xport provides more limited, generalized support.
Edge: Gourmet Marketing.
Gourmet Marketing’s customer support is rated 5/5, with reviews emphasizing their proactive, responsive, and strategic approach. Customers describe Gourmet Marketing as a team that truly partners with you, providing insights, problem-solving, and tailored advice, making support feel personalized and effective.
xport, lacking recent reviews and ratings, offers no current insights into its support quality. The absence of recent customer feedback suggests uncertainty around the level of service and responsiveness you might expect.
Edge: Gourmet Marketing.
Gourmet Marketing integrates with four verified partners, including The Hotels Network, Revinate, Triptease, and Gourmet Marketing itself. These integrations enable a seamless connection with booking engines, reputation management, and direct booking tools.
xport offers only two verified integrations, with Dailypoint™ and its own platform, limiting its capacity to connect with other critical hotel systems. For hotels seeking a more connected, flexible marketing ecosystem, Gourmet Marketing’s broader integration options are more advantageous.
Edge: Gourmet Marketing.
Gourmet Marketing, with 19 recent reviews, enjoys a 100% likelihood to recommend, especially among extended stay, boutique, and luxury hotels. The reviews highlight their strategic insight, responsiveness, and tailored solutions as key strengths.
xport has no recent reviews or ratings available, making it impossible to assess user satisfaction or property-specific feedback. Without recent hotel reviews, confidence in xport’s service quality remains unconfirmed.
Edge: Gourmet Marketing.
Gourmet Marketing’s base price is $1,400 per month, with no free trial or freemium options. Its comprehensive services are priced to reflect its full-service approach, targeting hotels seeking dedicated, strategic support.
xport's pricing starts at $200 per month, but details on what this includes beyond basic digital support are limited. The lower price may appeal to smaller hotels or those testing digital marketing but lacks clarity on scope and results.
Gourmet Marketing’s higher price point correlates with its extensive, proven services, while xport’s lower price suggests a more limited offering.
Not ideal if you prefer a simple, low-cost website or minimal support.
Not ideal if you expect dedicated support, extensive integrations, or proven recent customer satisfaction.
Gourmet Marketing provides a well-rounded, trusted service with a proven track record, especially valued by hotels seeking a dedicated full-service marketing partner. Its detailed reviews, high customer satisfaction scores, and extensive features make it the clear choice for hotels aiming for growth and a strong digital presence.
xport, while more affordable and with long-standing industry experience, lacks recent reviews and detailed feedback, making its results uncertain. It might suit smaller or budget-conscious hotels that need basic digital support but are willing to accept some risks.
If your hotel values proven results, comprehensive services, and trusted support, Gourmet Marketing is the recommended choice. For limited budgets and minimal needs, xport could work, but caution is advised due to limited recent data.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,400/mo | From $200/mo |
According to HTR's product database, Gourmet Marketing - Full Service Hotel Marketing Agency and xport - Digital Hospitality Marketing share 24 features. Here are the key differences — features one has that the other lacks.
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| E-commerce consulting |
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing - Full Service Hotel Marketing Agency and xport - Digital Hospitality Marketing share many core Digital Marketing Agencies features, but each has unique capabilities. Gourmet Marketing - Full Service Hotel Marketing Agency offers 4 verified integration partners, while xport - Digital Hospitality Marketing offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing - Full Service Hotel Marketing Agency leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing - Full Service Hotel Marketing Agency: No. xport - Digital Hospitality Marketing: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and XPORT Communication GmbH has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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