Home / Hotel-CRM & E-Mail-Marketing / Amadeus Alternatives

Die 10 besten Amadeus-Alternativen 2026

Der Wettbewerb um Hotelgäste ist intensiver denn je. Wenn Sie wissen, wer Ihre Gäste und potenziellen Kunden sind, und Ihre Kommunikation mit ihnen personalisieren, verbessern Sie Ihre Loyalität erheblich, steigern Sie Folgegeschäfte – und verdrängen Sie Ihre Konkurrenten. Die Guest Management Solutions (GMS) von Amadeus sind mehr als nur ein CRM-Tool (Customer Relationship Management). Sprechen Sie Gäste mit der richtigen Botschaft zur richtigen Zeit an, auch wenn sich ihr Verhalten ändert, und passen Sie Ihre Kontaktaufnahme vor, während und nach ihrem Aufenthalt nahtlos an. Maximieren Sie den Wert Ihrer Gästedaten, um kontinuierlich Umsatz und Engagement für Ihr Hotel zu steigern.

Recommended by 10 hoteliers

Thynk

Hotel-CRM & E-Mail-Marketing

Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points. With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.

Reviewers say compared to Amadeus, Thynk is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Airport/Conference Hotels, Hostels, Motels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Cluster Sales Assistant in Santa Maria (Cape Verde)

DOS in Tam Tien (Vietnam)

See all Thynk Reviews

Cendyn

Hotel-CRM & E-Mail-Marketing

Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.

Reviewers say compared to Amadeus, Cendyn is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Marketing specialist

E-commerce Manager

See all Cendyn Reviews

Sojern

Hotel-CRM & E-Mail-Marketing

Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.

Reviewers say compared to Amadeus, Sojern is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels, Motels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner in

DORM in Miami Beach (United States of America)

See all Sojern Reviews

WANT to compare top alternatives?

COMPARE TOP Amadeus ALTERNATIVES

Amadeus

vs.

Thynk

vs.

Cendyn

Launch comparison

TrustYou

Hotel-CRM & E-Mail-Marketing

TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.

Reviewers say compared to Amadeus, TrustYou is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Front Office Manager in Thu Dau Mot (Vietnam)

Assistant Front Office Manager in Ho Chi Minh City (Vietnam)

See all TrustYou Reviews

Bookboost

Hotel-CRM & E-Mail-Marketing

With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys. Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns. The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty. Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.

Reviewers say compared to Amadeus, Bookboost is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Junior System Administrator

co founder

See all Bookboost Reviews

Smart Host GmbH

Hotel-CRM & E-Mail-Marketing

Smart Host ist ein CRM-System, das alle gastrelevanten Informationen aus Ihrem PMS und anderen Quellen an einem Ort verbindet. Diese Daten werden für sehr zielgerichtete, automatisierte Newsletter-Vorschläge verwendet. Ihr Backoffice kann diese Kampagnen (100% DSGVO-konform) in wenigen Minuten und in mehreren Sprachen starten. Sie können den Erfolg dieser Kampagnen bis auf die Ebene jeder generierten Buchung verfolgen. Smart Host: ein Tool, wiederkehrende Gäste, mehr Buchungen.

Reviewers say compared to Amadeus, Smart Host GmbH is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

Hotel Owner

See all Smart Host GmbH Reviews

Reguest

Hotel-CRM & E-Mail-Marketing

Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.

Reviewers say compared to Amadeus, Reguest is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Less features
Worse for: Hostels
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Rezeptionistin in Lagundo (Italy)

Inhaberin Appartement Elke in Algund

See all Reguest Reviews

Profitroom

Hotel-CRM & E-Mail-Marketing

Profitroom CRM ist eine effektive Marketing- und Vertriebsplattform, die Hotels in allen Phasen der Gästeakquise unterstützt und die Zahl der Direktbuchungen deutlich erhöht. Sie werden von seiner Unverzichtbarkeit überrascht sein.

Reviewers say compared to Amadeus, Profitroom is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
Worse for: Hostels, Motels, RV Parks & Campgrounds
Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

See all Profitroom Reviews

Akia

Hotel CRM & Email Marketing

Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.

#10

dailypoint™

Hotel-CRM & E-Mail-Marketing

dailypoint™ ist die führende Datenmanagement- und CRM-Lösung für Einzelhotels und Hotelgruppen. dailypoint™ sammelt Daten aus allen relevanten Quellen wie PMS, POS, Website, Newsletter oder WLAN und erstellt eine zentrale und konsolidierte Gästekartei – die das Herz Ihres Unternehmens ist!Integrierte Reinigungsprozesse und spezielle künstliche Intelligenz (KI) kommen zum Einsatz um zusätzliches umfangreiches Gästewissen zu generieren.dailypoint™ besteht aus 16 Modulen und wird ergänzt durch den dailypoint™ Marketplace mit mehr als 150 Lösungspartnern.Damit kann dailypoint™ nicht nur für messbares Marketing (CRM) und optimalen Direktvertrieb genutzt werden, sondern deckt auch die gesamte Customer Journey und unterstützt somit alle Abteilungen eines Hotels. dailypoint™ ist das #realCRM, um Gästedaten in einem zentralen Profil zu verwalten. Enthaltene Apps:- Data Laundry (www.dailypoint.com/datalaundry)- Profile Engine - Booking Manager (www.dailypoint.com/bookingmanager)- Campaign Manager (CRM) - Website Connect- Datenschutz-Dashboard (DSGVO-Handling)- Voucher-System- Treueprogramm (www.dailypoint.com/loyalty) - Online Reputation Management (ORM) - Smart WiFi (www.dailypoint.com/smartwireless) - Veranstaltungskalender - Gästeinformationssystem - Business Intelligence (Berichte) - Basisverkäufe - Intelligente Listen - APIWeitere Informationen: www.dailypoint.com/360dp

Reviewers say compared to Amadeus, dailypoint™ is

Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
Better for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
More press mentions
Worse for: Boutiques, Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds