Die 10 besten Autumn-Alternativen 2026
Hotel-CRM & E-Mail-Marketing
0 
HT Score
Autumn Email Marketing is an AI-powered lifecycle marketing solution that enables hotels to engage guests with personalized, automated communication across the entire customer journey.
At its core, the platform delivers automated email campaigns, triggered by guest behavior, booking activity, and lifecycle stage. This includes pre-stay communication, upsell offers, post-stay follow-ups, and re-engagement campaigns.
A key capability is its AI-driven personalization engine, which tailors messaging, offers, and timing based on guest preferences, historical data, and real-time signals. This ensures higher engagement and conversion compared to generic campaigns.
The platform also includes segmentation and audience management tools, allowing hotels to target specific guest groups based on behavior, demographics, and booking patterns.
From a functionality standpoint, the system integrates with booking and CRM data, enabling real-time synchronization of guest profiles and campaign triggers. This ensures messaging remains relevant and context-aware.
From a business perspective, the solution helps hotels increase repeat bookings, improve guest retention, and drive incremental revenue through targeted communication. It reduces manual campaign management while improving marketing performance.
Overall, Autumn Email Marketing functions as a scalable guest engagement engine, turning data into personalized communication that drives loyalty and revenue growth.
Recommended by 0 hoteliers
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All Hotel CRM & Email Marketing Products10 Alternatives & Competitors to Autumn
#1
Amadeus
Hotel-CRM & E-Mail-Marketing
0
HT Score
Der Wettbewerb um Hotelgäste ist intensiver denn je. Wenn Sie wissen, wer Ihre Gäste und potenziellen Kunden sind, und Ihre Kommunikation mit ihnen personalisieren, verbessern Sie Ihre Loyalität erheblich, steigern Sie Folgegeschäfte – und verdrängen Sie Ihre Konkurrenten. Die Guest Management Solutions (GMS) von Amadeus sind mehr als nur ein CRM-Tool (Customer Relationship Management). Sprechen Sie Gäste mit der richtigen Botschaft zur richtigen Zeit an, auch wenn sich ihr Verhalten ändert, und passen Sie Ihre Kontaktaufnahme vor, während und nach ihrem Aufenthalt nahtlos an. Maximieren Sie den Wert Ihrer Gästedaten, um kontinuierlich Umsatz und Engagement für Ihr Hotel zu steigern.
Reviewers say compared to Autumn, Amadeus is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Marketing & Social Media Manager in Auburn (United States)
#2
TrustYou
Hotel-CRM & E-Mail-Marketing
91
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.
Reviewers say compared to Autumn, TrustYou is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Front Office Manager in Thu Dau Mot (Vietnam)
Assistant Front Office Manager in Ho Chi Minh City (Vietnam)
#3
Smart Host GmbH
Hotel-CRM & E-Mail-Marketing
99
HT Score
Smart Host ist ein CRM-System, das alle gastrelevanten Informationen aus Ihrem PMS und anderen Quellen an einem Ort verbindet. Diese Daten werden für sehr zielgerichtete, automatisierte Newsletter-Vorschläge verwendet. Ihr Backoffice kann diese Kampagnen (100% DSGVO-konform) in wenigen Minuten und in mehreren Sprachen starten. Sie können den Erfolg dieser Kampagnen bis auf die Ebene jeder generierten Buchung verfolgen. Smart Host: ein Tool, wiederkehrende Gäste, mehr Buchungen.
Reviewers say compared to Autumn, Smart Host GmbH is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
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#4
Thynk
Hotel-CRM & E-Mail-Marketing
80
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points.
With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.
Reviewers say compared to Autumn, Thynk is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts
RECENT HOTELIER RECOMMENDATIONS
#5
Bookboost
Hotel-CRM & E-Mail-Marketing
98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys.
Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns.
The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty.
Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.
Reviewers say compared to Autumn, Bookboost is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#6
Sojern
Hotel-CRM & E-Mail-Marketing
0
HT Score
Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.
Reviewers say compared to Autumn, Sojern is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts
RECENT HOTELIER RECOMMENDATIONS
#7
Cendyn
Hotel-CRM & E-Mail-Marketing
0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.
Reviewers say compared to Autumn, Cendyn is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds
RECENT HOTELIER RECOMMENDATIONS
#8
Profitroom
Hotel-CRM & E-Mail-Marketing
97
HT Score
Profitroom CRM ist eine effektive Marketing- und Vertriebsplattform, die Hotels in allen Phasen der Gästeakquise unterstützt und die Zahl der Direktbuchungen deutlich erhöht. Sie werden von seiner Unverzichtbarkeit überrascht sein.
Reviewers say compared to Autumn, Profitroom is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#9
Reguest
Hotel-CRM & E-Mail-Marketing
83
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.
Reviewers say compared to Autumn, Reguest is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#10
dailypoint™
Hotel-CRM & E-Mail-Marketing
100
HT Score
dailypoint™ ist die führende Datenmanagement- und CRM-Lösung für Einzelhotels und Hotelgruppen. dailypoint™ sammelt Daten aus allen relevanten Quellen wie PMS, POS, Website, Newsletter oder WLAN und erstellt eine zentrale und konsolidierte Gästekartei – die das Herz Ihres Unternehmens ist!Integrierte Reinigungsprozesse und spezielle künstliche Intelligenz (KI) kommen zum Einsatz um zusätzliches umfangreiches Gästewissen zu generieren.dailypoint™ besteht aus 16 Modulen und wird ergänzt durch den dailypoint™ Marketplace mit mehr als 150 Lösungspartnern.Damit kann dailypoint™ nicht nur für messbares Marketing (CRM) und optimalen Direktvertrieb genutzt werden, sondern deckt auch die gesamte Customer Journey und unterstützt somit alle Abteilungen eines Hotels. dailypoint™ ist das #realCRM, um Gästedaten in einem zentralen Profil zu verwalten. Enthaltene Apps:- Data Laundry (www.dailypoint.com/datalaundry)- Profile Engine - Booking Manager (www.dailypoint.com/bookingmanager)- Campaign Manager (CRM) - Website Connect- Datenschutz-Dashboard (DSGVO-Handling)- Voucher-System- Treueprogramm (www.dailypoint.com/loyalty) - Online Reputation Management (ORM) - Smart WiFi (www.dailypoint.com/smartwireless) - Veranstaltungskalender - Gästeinformationssystem - Business Intelligence (Berichte) - Basisverkäufe - Intelligente Listen - APIWeitere Informationen: www.dailypoint.com/360dp
Reviewers say compared to Autumn, dailypoint™ is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- More features
- More press mentions
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
Director of Marketing in Sunnyvale (United States)