The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Resumen
Analizamos 549 reseñas verificadas de hoteleros, comparamos funcionalidades, precios y casos de estudio reales para desglosar dónde destaca cada plataforma. La elección correcta depende de tu tipo de propiedad y prioridades:
Acigroup destaca .
HOTELTIME destaca en ease of use and customer support — especialmente para propiedades brand (4.9/5) , con funcionalidades exclusivas como Payment processing and Guest CRM.
Calificaciones comparadas basadas en 549 reseñas verificadas de hoteleros en HTR.
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| Precio inicial | Contact sales | From $600/mo |
| Reseñas verificadas | 0 | 549 |
Tras analizar 549 reseñas verificadas, los usuarios de Acigroup valoran más su , mientras que los usuarios de HOTELTIME destacan user interface and learning curve, apoyo técnico, reporting and analytics. Haz clic en cualquier tema para ver qué dicen los evaluadores.
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User Interface and Learning Curve
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Apoyo técnico
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Optimización móvil
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Cómo se posiciona cada producto entre los proveedores de Sistemas de gestión de propiedades para diferentes tamaños de propiedad, tipos y regiones, basado en reseñas verificadas de hoteleros en cada segmento.
Por tamaño de hotel
| Segmento | Acigroup |
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|---|---|---|
| Pequeño (10-24 habitaciones) ▾ | — | #5 219 reseñas |
| Mediano (25-74 habitaciones) ▾ | — | #3 238 reseñas |
| Grande (75-199 habitaciones) ▾ | — | #2 46 reseñas |
| Extra grande (200+ habitaciones) ▾ | — | #8 7 reseñas |
Por tipo de propiedad
| Segmento | Acigroup |
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| Boutique ▾ | — | #5 239 reseñas |
| Lujo ▾ | — | #3 241 reseñas |
| Cadena / Marca ▾ | — | #4 143 reseñas |
| Estancia prolongada ▾ | — | #4 49 reseñas |
Por región
| Segmento | Acigroup |
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| Norteamérica | — | #52 4 reseñas |
| Europa ▾ | — | #2 384 reseñas |
| Asia Pacífico ▾ | — | #5 111 reseñas |
| Medio Oriente ▾ | — | #1 21 reseñas |
Choosing the right property management system (PMS) is vital for your hotel’s operational efficiency and guest satisfaction. Both Acigrup PMS by Acigroup and HotelTime PMS by HOTELTIME aim to streamline your daily tasks, but they diverge significantly in maturity, features, and market presence. With Acigroup’s minimal recent reviews and no publicly available ratings, HotelTime’s extensive, recent feedback makes the decision clearer: HotelTime is the more reliable choice for hoteliers today.
Your decision hinges on whether you prioritize a proven, well-reviewed platform or are open to emerging solutions with limited feedback. Are you seeking a system with a track record of customer satisfaction and widespread adoption? Or are you comfortable experimenting with a less proven platform? The data points heavily toward HotelTime as the frontrunner.
Acigrup PMS promises a broad suite of features aimed at automating hotel operations, but it currently shows no recent reviews, ratings, or user feedback, raising questions about its ongoing development and support. HotelTime, on the other hand, boasts over 430 recent reviews, with a high overall rating of 4.83/5 and a customer support score of 4.73/5, indicating robust satisfaction.
While Acigroup’s AI-driven review summaries and operational tools might sound promising, the absence of recent user feedback makes it difficult to assess real-world performance. HotelTime’s strong user reviews emphasize its ease of use, comprehensive reporting, and seamless integrations—features that matter when your team needs dependable technology.
Given the recent, positive feedback, HotelTime’s market presence and reputation are far more convincing than Acigroup’s unverified claims. Do you want to risk investing in a platform with no current user validation? Or do you prefer a proven solution that hoteliers actively recommend?
If your hotel requires a feature-rich, extensively integrated PMS capable of supporting large-scale operations, HotelTime’s 51 unique features and 58 verified integrations make it the clear choice. It’s suitable for properties of all sizes, with a strong emphasis on automation, POS, revenue management, and guest CRM functionalities.
In contrast, Acigroup offers no verified features or integrations publicly available. If your team prioritizes a proven track record, access to recent reviews, and a platform that’s actively trusted by hundreds of properties worldwide, HotelTime is the better fit.
For hotels seeking a scalable, well-supported PMS with active customer feedback, HotelTime’s extensive features and regional presence across Europe, the Middle East, and Asia Pacific are hard to beat. Are you ready to rely on a platform with recent, validated user experiences? Or will you gamble on an unverified system?
HotelTime’s user ratings reflect a system that’s intuitive and straightforward, with a 4.66/5 ease of use score and multiple reviews praising its simple, clear interface. Its onboarding process receives a solid 4.63/5 rating, with many users highlighting how quickly staff adapt to its features.
Acigroup’s UI/UX ratings are unavailable, and with no recent reviews, usability remains unverified. If your team values a user-friendly platform with proven onboarding success, HotelTime offers a clear advantage.
Edge: HotelTime.
HotelTime’s platform includes 51 features, such as integrated CRS, payment processing, guest CRM, automated night audit, online check-in, and mobile app capabilities—features that are critical for modern, full-service hotel operations. These are absent in Acigroup, which has no publicly listed features or integrations.
HotelTime’s extensive feature set supports diverse hotel needs, from group management to ancillary revenue tracking, setting it apart from the unverified Acigroup system. For a property looking for a comprehensive, feature-packed PMS, HotelTime is the clear winner.
Edge: HotelTime.
HOTELTIME’s support ratings are high at 4.73/5, with numerous reviews emphasizing their responsive, helpful team and detailed onboarding. Customers report that HotelTime’s support staff are always available to assist, which is crucial during implementation and troubleshooting.
Acigroup offers no recent support reviews or ratings, making it impossible to assess support quality. Given the importance of reliable, ongoing support, HotelTime’s proven track record makes it the superior choice.
Edge: HotelTime.
HotelTime boasts 58 verified integrations, including popular partners like Profitroom, Bookboost, and STR, allowing your hotel to connect with various distribution, revenue, and point-of-sale platforms. Acigroup, by contrast, has no publicly verified integrations, limiting its interoperability and scalability.
An extensive integration ecosystem ensures your property can adapt to evolving tech needs. HotelTime’s proven connectivity gives your team the flexibility to expand and customize your tech stack efficiently.
Edge: HotelTime.
With 27 recent reviews, HotelTime’s 4.83/5 rating reflects strong, consistent user satisfaction across diverse hotel segments. Many property types—city center hotels, resorts, boutique hotels—particularly rate HotelTime highly for ease of use, features, and support.
Acigroup, with no recent reviews or ratings, cannot be compared meaningfully. Hoteliers clearly prefer HotelTime’s reliability and ongoing positive feedback.
Edge: HotelTime.
Acigroup’s pricing details are unavailable, and it does not offer a free trial or transparent fee structure, making cost evaluation challenging. HotelTime charges a flat monthly fee of $600, with no implementation or setup fees explained, which provides clarity for budgeting.
Given the transparency and clarity of HotelTime’s pricing, your team can better gauge ROI and plan expenses. Without clear pricing, Acigroup’s value remains uncertain.
Given the lack of recent reviews or proven performance, Acigroup may suit smaller or experimental properties but isn’t recommended for hotels needing reliable, ongoing support.
HotelTime’s extensive features and proven support make it suitable for properties looking for a scalable, reliable PMS. Larger, multi-service hotels will find additional value in its integrations.
The core difference is that HotelTime offers a fully developed, well-reviewed platform with recent user feedback, while Acigroup remains untested in the current market. HotelTime’s 4.83/5 rating, 27 recent reviews, and extensive feature set position it as the more dependable choice for your hotel.
Choose HotelTime if you want a system with proven performance, active customer support, and extensive integrations. Acigroup might appeal to smaller, experimental, or regional properties but carries significant risk due to the lack of recent validation.
If operational reliability, proven features, and scalable support are priorities, HotelTime is the clear winner. For hotels willing to take a chance on an unreviewed platform, Acigroup presents a less certain alternative, but the safer bet is HotelTime.
Los precios de Sistemas de gestión de propiedades rara vez son sencillos. Esto es lo que sabemos de los datos de precios públicos de cada proveedor. Solicita siempre un presupuesto personalizado para el tamaño de tu propiedad.
| Acigroup |
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| Starting Price | — | From $600/mo |
Según la base de datos de productos de HTR, Acigrup PMS y HotelTime PMS comparten 0 funcionalidades. Estas son las diferencias clave: funcionalidades que uno tiene y el otro no.
| Funcionalidad | Acigroup |
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| CRM invitado | ||
| CRS integrado | ||
| Epopeya | ||
| Procesando pago | ||
| Seguimiento de ingresos auxiliares | ||
| Vista de calendario |
Mostrando las principales diferencias. 39 funcionalidades más difieren entre estos productos.
Analizamos 8 casos de estudio verificados para comparar lo que los hoteles realmente logran con cada plataforma en cuatro objetivos clave de negocio.
Aún no hay caso de estudio publicado para este objetivo.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Aún no hay caso de estudio publicado para este objetivo.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Lo que les encanta a los hoteleros
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técni... Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técnico mejoraría aún más la experiencia del usuario, garantizando asistencia en todo momento, especialmente para los usuarios internacionales.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Donde los hoteleros objetan
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades únicas
Donde más difieren las calificaciones
Depende de tus requerimientos. Acigrup PMS y HotelTime PMS comparten muchas funcionalidades principales de Property Management Systems, pero cada uno tiene capacidades únicas. Acigrup PMS ofrece 0 socios de integración verificados, mientras que HotelTime PMS ofrece 58. Revisa la comparativa de funcionalidades anterior para ver en qué difieren antes de cambiar.
Los hoteles pequeños deben priorizar la facilidad de uso y una incorporación rápida. HotelTime PMS lidera en facilidad de uso con 4.7/5 vs 0.0/5. Busca precios transparentes y una opción de prueba o demostración. Filtra las reseñas en la página de cada producto por tamaño de propiedad para conocer la opinión de hoteles como el tuyo.
Acigrup PMS: No. HotelTime PMS: No. Ninguno de los dos productos ofrece actualmente un nivel gratuito. La mayoría de los proveedores de Property Management Systems ofrecen demostraciones o pruebas. Solicita una de cada uno para evaluar antes de comprometerte.
El HT Score es un ranking compuesto que considera 4 grupos de criterios y más de una docena de variables para ayudar a los hoteleros a comparar objetivamente los productos de tecnología hotelera. Acigroup tiene un HT Score de 0 y HOTELTIME tiene 92. Así se calcula la puntuación.
| Grupo de criterios | Peso | Qué mide |
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| Calificaciones y reseñas de clientes |
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¿Qué tanto recomiendan los usuarios este producto? Puntuación de calificaciones, Volumen de reseñas, Participación de voz, Profundidad de reseñas, Antigüedad de reseñas, Casos de éxito ▾ El factor con mayor ponderación. Analiza las calificaciones promedio de satisfacción (probabilidad de recomendar, facilidad de uso, soporte, ROI), el total de reseñas en relación con los competidores de la categoría, la antigüedad de las reseñas (al menos 20 reseñas en los últimos 6 meses) y la participación de voz entre clientes hoteleros únicos para detectar sesgo de selección. |
| Ecosistema de socios |
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¿Qué tanto recomiendan los socios tecnológicos a esta empresa? Recomendaciones de socios, Cantidad de integraciones, Calidad de integraciones ▾ Evalúa las recomendaciones de socios como votos de confianza de expertos, la cantidad de integraciones verificadas y la calidad del ecosistema, es decir, el promedio de HT Scores de los socios de integración. Los productos con ecosistemas de integración de mayor calidad tienen más probabilidades de ofrecer un stack tecnológico conectado. |
| Enfoque en el cliente |
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¿Qué tan centrada en el cliente es esta organización? Soporte certificado, Consistencia de reseñas, Completitud del perfil ▾ Evalúa si la empresa ha obtenido la Certificación de Soporte al Cliente de HTR, mantiene una recolección consistente de reseñas a lo largo del tiempo (un indicador de cultura orientada al feedback) y mantiene los perfiles de producto completos con capacidades, capturas de pantalla, precios y funcionalidades. |
| Alcance, solidez y recursos |
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¿Qué tan extenso es el alcance y los recursos de esta empresa? Alcance geográfico, Solidez, Recursos de la empresa, Puntuación de tendencia ▾ Mide la presencia global (países y regiones atendidos), los años en el negocio como indicador de estabilidad, el tamaño del equipo como indicador de recursos y una puntuación de tendencia basada en consultas de compradores, reseñas, recomendaciones de socios y actividad en prensa de los últimos doce meses. |
Las calificaciones y reseñas de clientes son con diferencia el factor más importante en el algoritmo del HT Score. HTR no acepta pagos a cambio de mejores posiciones en el ranking. Todas las reseñas son verificadas: solo profesionales de la industria hotelera con afiliaciones confirmadas pueden enviar calificaciones. Ver metodología completa del HT Score →
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