The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Resumen
Analizamos 549 reseñas verificadas de hoteleros, comparamos funcionalidades, precios y casos de estudio reales para desglosar dónde destaca cada plataforma. La elección correcta depende de tu tipo de propiedad y prioridades:
HOTELTIME destaca en ease of use and customer support — especialmente para propiedades brand (4.9/5) , con funcionalidades exclusivas como Guest CRM and Ancillary revenue tracking.
ManCloud destaca .
Calificaciones comparadas basadas en 549 reseñas verificadas de hoteleros en HTR.
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| Relación calidad-precio |
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| Precio inicial | From $600/mo | From $700/mo |
| Reseñas verificadas | 549 | 0 |
Tras analizar 549 reseñas verificadas, los usuarios de HOTELTIME valoran más su user interface and learning curve, apoyo técnico, reporting and analytics, mientras que los usuarios de ManCloud destacan . Haz clic en cualquier tema para ver qué dicen los evaluadores.
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User Interface and Learning Curve
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Apoyo técnico
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Reporting and Analytics
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System Stability and Updates
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| Contras | |
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Customization Options
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Automation Features
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Optimización móvil
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Cómo se posiciona cada producto entre los proveedores de Sistemas de gestión de propiedades para diferentes tamaños de propiedad, tipos y regiones, basado en reseñas verificadas de hoteleros en cada segmento.
Por tamaño de hotel
| Segmento |
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| Pequeño (10-24 habitaciones) ▾ | #5 219 reseñas | — |
| Mediano (25-74 habitaciones) ▾ | #3 238 reseñas | — |
| Grande (75-199 habitaciones) ▾ | #2 46 reseñas | — |
| Extra grande (200+ habitaciones) ▾ | #8 7 reseñas | — |
Por tipo de propiedad
| Segmento |
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| Boutique ▾ | #5 239 reseñas | — |
| Lujo ▾ | #3 241 reseñas | — |
| Cadena / Marca ▾ | #4 143 reseñas | — |
| Estancia prolongada ▾ | #4 49 reseñas | — |
Por región
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| Norteamérica | #52 4 reseñas | — |
| Europa ▾ | #2 384 reseñas | — |
| Asia Pacífico ▾ | #5 111 reseñas | — |
| Medio Oriente ▾ | #1 21 reseñas | — |
Choosing the right property management system (PMS) is crucial for your hotel's efficiency, guest satisfaction, and scalability. HotelTime PMS by HOTELTIME and Lobbi Hotel Software by ManCloud both aim to streamline operations, but they differ significantly in features, support, and market presence. Your choice depends on your hotel’s size, complexity, and specific operational needs.
HotelTime offers a comprehensive, feature-rich platform with a proven track record across diverse markets. Lobbi, while simpler and newer, emphasizes ease of use for smaller hotels and properties with straightforward requirements. Which system aligns better with your property’s needs?
HotelTime PMS stands out with over 650 properties worldwide, boasting a high 91.17 HTR Score and an overall rating of 4.83/5 from 433 reviews, with 27 recent reviews. It’s recognized for its extensive features, robust integrations, and strong customer support, making it a preferred choice for larger or more complex hotels.
Lobbi, with no reviews or market data available, has a minimal footprint and a less established reputation. Its simpler interface might appeal to small, independent hotels or those new to PMS technology seeking quick setup.
Given the data, HotelTime’s extensive user base and recent reviews suggest it provides more reliable, well-supported solutions. Are you prepared for a system with deeper capabilities and a broader ecosystem?
If your hotel needs a feature-rich, scalable PMS capable of handling multiple properties, extensive integrations, and advanced reporting, HotelTime is the clear choice. It suits mid-sized and large hotels, resorts, and groups aiming for operational automation and data-driven decisions.
If your property is small, with straightforward operations, and you prioritize ease of use over advanced features, Lobbi might fit. It’s suitable for boutique hotels or independent properties focusing on guest interaction and minimal administrative hassle.
Given HotelTime’s strong market presence, recent reviews, and rich feature set, it’s the safer, more future-proof option for most hotels seeking growth and efficiency.
HotelTime’s interface scores 4.66/5 on ease of use and is praised for its intuitive design, making onboarding smoother for staff. Its onboarding rating of 4.63/5 reflects a generally positive experience, though some users note initial complexity due to its extensive features.
Lobbi, lacking detailed user reviews or ratings, likely offers a simpler, more streamlined interface—ideal for small teams or properties with limited training capacity. However, without specific data, it’s difficult to confirm.
Edge: HotelTime. Its well-documented, user-friendly interface and comprehensive onboarding support make it preferable for hotels needing a scalable solution.
HotelTime offers 36 features exclusive to its platform, including EPoS, integrated CRS, guest CRM, ancillary revenue tracking, online check-in, and a mobile app—covering a broad array of operational needs. It also supports automation, digital registration, and real-time reporting, making it a highly versatile system.
Lobbi, with zero unique features listed, provides basic reservation, check-in, and management functions, focusing on core administrative tasks. Its limited feature set suggests it’s better suited for simple operations without complex requirements.
Edge: HotelTime. Its extensive feature library provides more control, automation, and integration options, making it a more comprehensive PMS.
HotelTime’s support rating of 4.73/5 indicates strong, responsive customer service, reinforced by positive reviews highlighting quick responses and dedicated onboarding. Hoteliers appreciate the knowledgeable team and continuous updates that improve the platform.
Lobbi offers no publicly available support reviews or ratings, making it difficult to assess its support quality. Small teams or hotels requiring dependable assistance might find this a potential risk.
Edge: HotelTime. Its proven support track record and extensive onboarding resources give it a clear advantage.
HotelTime boasts 58 verified partners, including popular integrations like RevControl, SiteMinder, Cloudbeds, and STR, enabling seamless connectivity with booking engines, revenue management, and POS systems. Its broad ecosystem supports comprehensive operational management.
Lobbi has only 10 verified partners, with most integrations limited to basic booking and housekeeping functions. It lacks the extensive ecosystem that HotelTime provides.
Edge: HotelTime. Its larger, more diverse integration network ensures greater flexibility and future expansion.
HotelTime has a review count of 433, with recent reviews rating it 4.83/5, and a likelihood to recommend of 93%. Its high ratings span various segments, including resorts, boutique hotels, and city center properties.
Lobbi has no reviews, ratings, or recent user feedback available, leaving its reputation unverified.
Edge: HotelTime. Its well-documented high ratings and recent reviews make it the more trusted choice.
HotelTime is priced at $600/month, with no trial or implementation fees listed, suggesting a straightforward, predictable cost structure. Lobbi’s cost is not publicly available but listed at $700/month, slightly higher, with no trial info.
While HotelTime offers a slightly lower starting price, the value also depends on features, support, and scalability. Its extensive capabilities justify the cost for hotels seeking comprehensive management.
Not ideal if you operate a very small, boutique hotel with minimal tech needs or limited budget.
Not ideal if your hotel is expanding rapidly, needs extensive integrations, or requires advanced automation.
HotelTime stands out with a comprehensive, proven platform supported by a large user base and recent, positive reviews. It offers a deep feature set, extensive integrations, and strong support, making it suitable for mid-sized to large hotels, resorts, and groups seeking operational efficiency.
Lobbi offers a simpler, more streamlined approach, ideal for small hotels or independents that prioritize ease of use and minimal setup. However, the lack of reviews and limited features suggest it’s less suitable for more complex or growing properties.
If your hotel values robust features, integration, and ongoing support, HotelTime is the clear choice. For small, straightforward operations, Lobbi might suffice but with less confidence in long-term scalability and support.
This comparison highlights the importance of aligning your hotel’s size, complexity, and growth plans with the capabilities and reputation of your PMS choice. HotelTime’s extensive data and recent reviews make it the more reliable option for most hotels aiming for operational excellence.
Los precios de Sistemas de gestión de propiedades rara vez son sencillos. Esto es lo que sabemos de los datos de precios públicos de cada proveedor. Solicita siempre un presupuesto personalizado para el tamaño de tu propiedad.
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| Starting Price | From $600/mo | From $700/mo |
Según la base de datos de productos de HTR, HotelTime PMS y Lobbi Hotel Software comparten 15 funcionalidades. Estas son las diferencias clave: funcionalidades que uno tiene y el otro no.
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| CRM invitado | ||
| CRS integrado | ||
| Epopeya | ||
| Perfiles de invitados | ||
| Seguimiento de ingresos auxiliares | ||
| Soporte en línea 24 horas al día, 7 días a la semana |
Mostrando las principales diferencias. 24 funcionalidades más difieren entre estos productos.
Analizamos 8 casos de estudio verificados para comparar lo que los hoteles realmente logran con cada plataforma en cuatro objetivos clave de negocio.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Aún no hay caso de estudio publicado para este objetivo.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Aún no hay caso de estudio publicado para este objetivo.
Lo que les encanta a los hoteleros
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técni... Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técnico mejoraría aún más la experiencia del usuario, garantizando asistencia en todo momento, especialmente para los usuarios internacionales.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Donde los hoteleros objetan
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades únicas
Donde más difieren las calificaciones
Depende de tus requerimientos. HotelTime PMS y Lobbi Hotel Software comparten muchas funcionalidades principales de Property Management Systems, pero cada uno tiene capacidades únicas. HotelTime PMS ofrece 58 socios de integración verificados, mientras que Lobbi Hotel Software ofrece 10. Revisa la comparativa de funcionalidades anterior para ver en qué difieren antes de cambiar.
Los hoteles pequeños deben priorizar la facilidad de uso y una incorporación rápida. HotelTime PMS lidera en facilidad de uso con 4.7/5 vs 0.0/5. Busca precios transparentes y una opción de prueba o demostración. Filtra las reseñas en la página de cada producto por tamaño de propiedad para conocer la opinión de hoteles como el tuyo.
HotelTime PMS: No. Lobbi Hotel Software: No. Ninguno de los dos productos ofrece actualmente un nivel gratuito. La mayoría de los proveedores de Property Management Systems ofrecen demostraciones o pruebas. Solicita una de cada uno para evaluar antes de comprometerte.
El HT Score es un ranking compuesto que considera 4 grupos de criterios y más de una docena de variables para ayudar a los hoteleros a comparar objetivamente los productos de tecnología hotelera. HOTELTIME tiene un HT Score de 92 y ManCloud tiene 0. Así se calcula la puntuación.
| Grupo de criterios | Peso | Qué mide |
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| Calificaciones y reseñas de clientes |
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¿Qué tanto recomiendan los usuarios este producto? Puntuación de calificaciones, Volumen de reseñas, Participación de voz, Profundidad de reseñas, Antigüedad de reseñas, Casos de éxito ▾ El factor con mayor ponderación. Analiza las calificaciones promedio de satisfacción (probabilidad de recomendar, facilidad de uso, soporte, ROI), el total de reseñas en relación con los competidores de la categoría, la antigüedad de las reseñas (al menos 20 reseñas en los últimos 6 meses) y la participación de voz entre clientes hoteleros únicos para detectar sesgo de selección. |
| Ecosistema de socios |
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¿Qué tanto recomiendan los socios tecnológicos a esta empresa? Recomendaciones de socios, Cantidad de integraciones, Calidad de integraciones ▾ Evalúa las recomendaciones de socios como votos de confianza de expertos, la cantidad de integraciones verificadas y la calidad del ecosistema, es decir, el promedio de HT Scores de los socios de integración. Los productos con ecosistemas de integración de mayor calidad tienen más probabilidades de ofrecer un stack tecnológico conectado. |
| Enfoque en el cliente |
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¿Qué tan centrada en el cliente es esta organización? Soporte certificado, Consistencia de reseñas, Completitud del perfil ▾ Evalúa si la empresa ha obtenido la Certificación de Soporte al Cliente de HTR, mantiene una recolección consistente de reseñas a lo largo del tiempo (un indicador de cultura orientada al feedback) y mantiene los perfiles de producto completos con capacidades, capturas de pantalla, precios y funcionalidades. |
| Alcance, solidez y recursos |
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¿Qué tan extenso es el alcance y los recursos de esta empresa? Alcance geográfico, Solidez, Recursos de la empresa, Puntuación de tendencia ▾ Mide la presencia global (países y regiones atendidos), los años en el negocio como indicador de estabilidad, el tamaño del equipo como indicador de recursos y una puntuación de tendencia basada en consultas de compradores, reseñas, recomendaciones de socios y actividad en prensa de los últimos doce meses. |
Las calificaciones y reseñas de clientes son con diferencia el factor más importante en el algoritmo del HT Score. HTR no acepta pagos a cambio de mejores posiciones en el ranking. Todas las reseñas son verificadas: solo profesionales de la industria hotelera con afiliaciones confirmadas pueden enviar calificaciones. Ver metodología completa del HT Score →
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