The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Resumen
Analizamos 549 reseñas verificadas de hoteleros, comparamos funcionalidades, precios y casos de estudio reales para desglosar dónde destaca cada plataforma. La elección correcta depende de tu tipo de propiedad y prioridades:
HOTELTIME destaca en ease of use and customer support — especialmente para propiedades brand (4.9/5) , con funcionalidades exclusivas como Payment processing and Guest CRM.
Maxial destaca .
Calificaciones comparadas basadas en 549 reseñas verificadas de hoteleros en HTR.
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| Precio inicial | From $600/mo | Contact sales |
| Reseñas verificadas | 549 | 0 |
Tras analizar 549 reseñas verificadas, los usuarios de HOTELTIME valoran más su user interface and learning curve, apoyo técnico, reporting and analytics, mientras que los usuarios de Maxial destacan . Haz clic en cualquier tema para ver qué dicen los evaluadores.
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User Interface and Learning Curve
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Apoyo técnico
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Optimización móvil
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Cómo se posiciona cada producto entre los proveedores de Sistemas de gestión de propiedades para diferentes tamaños de propiedad, tipos y regiones, basado en reseñas verificadas de hoteleros en cada segmento.
Por tamaño de hotel
| Segmento |
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Maxial |
|---|---|---|
| Pequeño (10-24 habitaciones) ▾ | #5 219 reseñas | — |
| Mediano (25-74 habitaciones) ▾ | #3 238 reseñas | — |
| Grande (75-199 habitaciones) ▾ | #2 46 reseñas | — |
| Extra grande (200+ habitaciones) ▾ | #8 7 reseñas | — |
Por tipo de propiedad
| Segmento |
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Maxial |
|---|---|---|
| Boutique ▾ | #5 239 reseñas | — |
| Lujo ▾ | #3 241 reseñas | — |
| Cadena / Marca ▾ | #4 143 reseñas | — |
| Estancia prolongada ▾ | #4 49 reseñas | — |
Por región
| Segmento |
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Maxial |
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| Norteamérica | #52 4 reseñas | — |
| Europa ▾ | #2 384 reseñas | — |
| Asia Pacífico ▾ | #5 111 reseñas | — |
| Medio Oriente ▾ | #1 21 reseñas | — |
Choosing the right property management system (PMS) is pivotal for your hotel's operations, guest satisfaction, and revenue growth. HOTELTIME PMS by HOTELTIME and Maxial both aim to streamline hotel management, but their reach, features, and support levels differ significantly. HOTELTIME’s extensive review base, recent feedback, and feature-rich platform position it as the more proven choice for hoteliers aiming for a reliable, scalable PMS.
While Maxial offers a comprehensive management approach, its current lack of reviews and regional presence makes HOTELTIME the clearer choice for most hotels. Are you ready to choose a PMS backed by proven customer satisfaction and extensive capabilities?
HOTELTIME stands out as a mature, globally recognized PMS with over 433 recent reviews, a 4.83/5 rating, and a 93% likelihood of recommendation. Its cloud-based platform covers a broad spectrum of hotel needs, integrating seamlessly with POS, CRS, and revenue management modules, supporting operations from independent boutique hotels to resorts across 32 countries.
Maxial, on the other hand, lacks recent reviews, detailed user feedback, and a visible market presence. Its platform claims a comprehensive approach but offers no verified integrations or regional deployment data. With no recent customer insights or reviews, Maxial's market credibility remains uncertain.
Given the clear gap in recent user feedback and global presence, HOTELTIME’s extensive review history and proven track record make it the better choice for hotels seeking a dependable PMS. Do you want to invest in a system with demonstrated user satisfaction and ongoing innovation?
If your hotel needs a mature, feature-rich PMS with proven customer support, go with HOTELTIME. Its extensive modules—including integrated CRS, guest CRM, automation, and payment processing—serve properties of all sizes across multiple regions, making it ideal for hotels aiming for operational excellence.
If, however, your hotel prefers a newer, less tested platform that promises comprehensive management but lacks proven customer feedback, Maxial might be worth exploring. But without recent reviews or regional deployment data, its reliability and support efficacy remain unverified.
For most hoteliers wanting a dependable, globally tested solution, HOTELTIME’s extensive reviews and proven features make it the clear leader. Are you ready to prioritize a system backed by hundreds of recent, positive experiences?
HOTELTIME’s user interface scores 4.66/5, with reviews emphasizing its intuitive layout, quick onboarding, and seamless day-to-day management. Many users highlight its easy learning curve, with support staff praised for helping new staff adapt quickly.
Maxial offers no available ratings or detailed feedback on ease of use, which raises concerns about onboarding and staff adoption. The absence of review data makes it difficult to assess how straightforward the platform is for new users.
Edge: HOTELTIME. Its high ease-of-use score, extensive positive reviews, and clear onboarding process make it the more accessible system for your team.
HOTELTIME boasts 51 unique features, including EPoS, integrated CRS, guest CRM, automated night audit, channel management, online check-in, and more. These functionalities support end-to-end hotel operations and are frequently cited as a major strength.
Maxial provides a broad scope of modules like reservations, front desk, housekeeping, and billing but lacks specifics on unique features or integrations. Without detailed feature differentiation or verified modules, hotel managers lack confidence in its comprehensive capabilities.
Edge: HOTELTIME. Its extensive feature set, including many modules exclusive to HOTELTIME, offers more operational tools for your hotel.
HOTELTIME’s support scores 4.73/5, with reviews highlighting quick, helpful responses and dedicated onboarding assistance. Customers appreciate their ongoing support and the responsiveness that minimizes operational downtime.
Maxial provides no customer support ratings or recent reviews, making it difficult to assess its service quality. The lack of verified user feedback leaves hotel managers uncertain about post-sale support and issue resolution.
Edge: HOTELTIME. With high support ratings and positive recent reviews, it is more reliable for hotel teams needing ongoing assistance.
HOTELTIME integrates with 58 verified partners, including Profitroom, Bookboost, and STR, covering a broad range of distribution, revenue, and operational tools. Its open architecture supports third-party integrations crucial for modern hotel management.
Maxial offers no listed integrations or verified partner connections, raising questions about its ability to connect with existing systems or adapt to evolving tech stacks.
Edge: HOTELTIME. Its extensive, verified integration network enables your hotel to build a flexible, interconnected management environment.
HOTELTIME’s user reviews consistently rate it 4.83/5, with recent feedback emphasizing its reliability, ease of use, and strong support. Hotels across segments—including resorts, city center hotels, and boutique properties—report high satisfaction levels.
Maxial lacks recent reviews and publicly available ratings, preventing a meaningful comparison. The absence of feedback indicates limited market adoption or user experience data.
Edge: HOTELTIME. Its high, recent ratings and widespread positive feedback make it the preferred choice for hoteliers.
HOTELTIME’s pricing begins at $600 per month without a free trial or tiered options; no specific pricing info is available for Maxial. Given its extensive features and support, HOTELTIME’s cost aligns with its market position as a comprehensive PMS.
Maxial does not disclose pricing details, which complicates budgeting comparisons. Its lack of transparent pricing suggests it may be a bespoke or less mature offering.
Not ideal if:
Hotels that need a flexible, scalable, and fully integrated PMS should consider HOTELTIME. The platform’s breadth of features and robust support infrastructure make it suitable for diverse hotel types.
Not ideal if:
Given the limited publicly available data, Maxial might appeal to innovative hotels open to trying newer solutions but lacks the reassurance of proven performance.
HOTELTIME stands out as a proven, feature-rich PMS with over 430 recent reviews, high satisfaction scores, and a strong support network. Its extensive integrations and global presence make it suitable for hotels of all sizes seeking a reliable management platform.
Maxial offers a broad management suite with AI-driven insights but lacks recent reviews, verified integrations, and regional deployment data, making it a less confident choice for most hotels.
For most hoteliers, HOTELTIME provides a safer, more established investment that can support their current needs and future growth. If your priority is stability, support, and proven performance, HOTELTIME is the clear winner.
This comparison reflects the latest data and customer insights, ensuring your decision is based on proven hotel management performance.
Los precios de Sistemas de gestión de propiedades rara vez son sencillos. Esto es lo que sabemos de los datos de precios públicos de cada proveedor. Solicita siempre un presupuesto personalizado para el tamaño de tu propiedad.
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Maxial | |
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| Starting Price | From $600/mo | — |
Según la base de datos de productos de HTR, HotelTime PMS y Maxial comparten 0 funcionalidades. Estas son las diferencias clave: funcionalidades que uno tiene y el otro no.
| Funcionalidad |
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Maxial |
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| CRM invitado | ||
| CRS integrado | ||
| Epopeya | ||
| Procesando pago | ||
| Seguimiento de ingresos auxiliares | ||
| Vista de calendario |
Mostrando las principales diferencias. 39 funcionalidades más difieren entre estos productos.
Analizamos 8 casos de estudio verificados para comparar lo que los hoteles realmente logran con cada plataforma en cuatro objetivos clave de negocio.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Aún no hay caso de estudio publicado para este objetivo.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Aún no hay caso de estudio publicado para este objetivo.
Lo que les encanta a los hoteleros
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técni... Si bien se agradece la naturaleza receptiva y servicial del equipo de soporte, algunas reseñas sugieren que un horario extendido para el soporte técnico mejoraría aún más la experiencia del usuario, garantizando asistencia en todo momento, especialmente para los usuarios internacionales.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Donde los hoteleros objetan
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades únicas
Donde más difieren las calificaciones
Depende de tus requerimientos. HotelTime PMS y Maxial comparten muchas funcionalidades principales de Property Management Systems, pero cada uno tiene capacidades únicas. HotelTime PMS ofrece 58 socios de integración verificados, mientras que Maxial ofrece 0. Revisa la comparativa de funcionalidades anterior para ver en qué difieren antes de cambiar.
Los hoteles pequeños deben priorizar la facilidad de uso y una incorporación rápida. HotelTime PMS lidera en facilidad de uso con 4.7/5 vs 0.0/5. Busca precios transparentes y una opción de prueba o demostración. Filtra las reseñas en la página de cada producto por tamaño de propiedad para conocer la opinión de hoteles como el tuyo.
HotelTime PMS: No. Maxial: No. Ninguno de los dos productos ofrece actualmente un nivel gratuito. La mayoría de los proveedores de Property Management Systems ofrecen demostraciones o pruebas. Solicita una de cada uno para evaluar antes de comprometerte.
El HT Score es un ranking compuesto que considera 4 grupos de criterios y más de una docena de variables para ayudar a los hoteleros a comparar objetivamente los productos de tecnología hotelera. HOTELTIME tiene un HT Score de 92 y Maxial tiene 0. Así se calcula la puntuación.
| Grupo de criterios | Peso | Qué mide |
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| Calificaciones y reseñas de clientes |
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¿Qué tanto recomiendan los usuarios este producto? Puntuación de calificaciones, Volumen de reseñas, Participación de voz, Profundidad de reseñas, Antigüedad de reseñas, Casos de éxito ▾ El factor con mayor ponderación. Analiza las calificaciones promedio de satisfacción (probabilidad de recomendar, facilidad de uso, soporte, ROI), el total de reseñas en relación con los competidores de la categoría, la antigüedad de las reseñas (al menos 20 reseñas en los últimos 6 meses) y la participación de voz entre clientes hoteleros únicos para detectar sesgo de selección. |
| Ecosistema de socios |
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¿Qué tanto recomiendan los socios tecnológicos a esta empresa? Recomendaciones de socios, Cantidad de integraciones, Calidad de integraciones ▾ Evalúa las recomendaciones de socios como votos de confianza de expertos, la cantidad de integraciones verificadas y la calidad del ecosistema, es decir, el promedio de HT Scores de los socios de integración. Los productos con ecosistemas de integración de mayor calidad tienen más probabilidades de ofrecer un stack tecnológico conectado. |
| Enfoque en el cliente |
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¿Qué tan centrada en el cliente es esta organización? Soporte certificado, Consistencia de reseñas, Completitud del perfil ▾ Evalúa si la empresa ha obtenido la Certificación de Soporte al Cliente de HTR, mantiene una recolección consistente de reseñas a lo largo del tiempo (un indicador de cultura orientada al feedback) y mantiene los perfiles de producto completos con capacidades, capturas de pantalla, precios y funcionalidades. |
| Alcance, solidez y recursos |
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¿Qué tan extenso es el alcance y los recursos de esta empresa? Alcance geográfico, Solidez, Recursos de la empresa, Puntuación de tendencia ▾ Mide la presencia global (países y regiones atendidos), los años en el negocio como indicador de estabilidad, el tamaño del equipo como indicador de recursos y una puntuación de tendencia basada en consultas de compradores, reseñas, recomendaciones de socios y actividad en prensa de los últimos doce meses. |
Las calificaciones y reseñas de clientes son con diferencia el factor más importante en el algoritmo del HT Score. HTR no acepta pagos a cambio de mejores posiciones en el ranking. Todas las reseñas son verificadas: solo profesionales de la industria hotelera con afiliaciones confirmadas pueden enviar calificaciones. Ver metodología completa del HT Score →
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