Imagine how easy it gets when you can embed the same questionnaire at every touch point: at the SPA, in our Check-Out Process, in our Post-Stay Communication - anywhere.

One questionnaire: Same questionnaire at every touch point - at the SPA, in our Check-Out Process, in our Post-Stay Communication, anywhere.

Data in one place: All guest data is collected and stored in one single place.

Enrich data: Then we use the Profile Engine Rules that automatically add interest to the Profiles. And it adds interest based on real data, data that we get from our PMS, from our SPA, from our website. This is a continuous, automated process, so as the guest‘s behavior changes, their interests are adjusted accordingly. Data enrichment based on our own data, finally!