Better.Guest Hotel App (by Betterspace) vs. LIKE MAGIC:
Lequel vous convient le mieux ?

The Decision

Choosing the right hotel guest app can significantly impact your property's operational efficiency, guest satisfaction, and revenue. Both Better.Guest by Betterspace and LIKE MAGIC aim to improve guest engagement, but they approach this goal differently. Better.Guest excels in digital directories, energy management, and regional support, while LIKE MAGIC shines with automation, AI-driven personalization, and a seamless guest journey. Which one aligns better with your hotel's needs?

Is Better.Guest or LIKE MAGIC Better for Hotels?

Both Better.Guest and LIKE MAGIC address the need for digital guest engagement, but they serve different hotel types and operational models. Better.Guest offers a web app that presents hotel offers and amenities directly on guests’ smartphones, emphasizing in-room controls, local recommendations, and multi-lingual support. LIKE MAGIC, however, functions as a full guest journey platform that automates check-in, upsells, and communication through AI, making it more suitable for hotels prioritizing operational automation.

Better.Guest's strengths lie in providing a comprehensive digital directory and energy management, making it ideal for hotels seeking to modernize their in-room experience and reduce paper waste. LIKE MAGIC is more focused on automating the entire guest process, from booking to post-stay, with a heavy emphasis on AI personalization and upselling. Which of these core priorities aligns best with your hotel’s strategic goals?

Better.Guest vs LIKE MAGIC: Which Should Your Hotel Choose?

If your hotel needs a guest app that enhances in-room experience, offers local recommendations, and reduces manual interaction, Better.Guest is the better choice. Its high review count (23 reviews) and recent feedback support its reliability and user satisfaction, especially in European markets.

Conversely, if your hotel emphasizes automation, operational efficiency, and revenue growth through AI-driven features, LIKE MAGIC is the clear winner. Its higher overall rating (76.83/100) and recent reviews from clients like Zipper Hotel highlight its effectiveness in streamlining operations and boosting guest engagement at scale.

Ultimately, choose Better.Guest if your priority is guest-facing information and energy management. Opt for LIKE MAGIC if automating processes and increasing revenue are your top goals.

Is Better.Guest or LIKE MAGIC Easier to Use?

Better.Guest maintains a high ease-of-use rating at 4.78/5, with positive reviews praising its straightforward menu navigation and simple configuration interface. Users appreciate how quickly staff can adopt the system, despite some mentions of backend responsiveness issues.

LIKE MAGIC, with an even higher rating of 4.96/5, is praised for its intuitive mobile-first design and seamless onboarding process. Users report that the platform's automation features and AI-driven tools make day-to-day operations easier, with minimal training required.

Edge: LIKE MAGIC.

Which Has Better Features: Better.Guest or LIKE MAGIC?

Better.Guest offers 11 core features, including digital guest directories, energy management, and local recommendations—features tailored for enhancing in-room guest experiences. It also provides two features unique to it: multi-lingual automatic translations and a customizable digital directory.

LIKE MAGIC offers 9 core features, with a focus on guest journey automation, AI-powered responses, and upsell offers. Its unique feature is guest profiles, which enable personalized interactions and targeted marketing. However, it lacks local recommendations and multi-lingual support seen in Better.Guest.

Edge: Better.Guest.

Which Has Better Customer Support: Better.Guest or LIKE MAGIC?

Better.Guest's customer support scores 4.61/5, with users mentioning competent and responsive service. Review quotes highlight positive cooperation and quick fulfillment of requests, though some note room for faster assistance.

LIKE MAGIC scores higher at 4.85/5, with reviews emphasizing highly responsive and helpful support. Clients like Stay Kooook praise its quick training and continuous platform evolution, making support a standout feature.

Edge: LIKE MAGIC.

Which Has More Integrations: Better.Guest or LIKE MAGIC?

Better.Guest boasts 27 verified partners, including prominent integrations with hotelkit, Infor, and Vingcard, offering extensive compatibility across hotel operations. It shares five common integrations with LIKE MAGIC, such as TrustYou and Oracle Hospitality, but also provides many exclusive integrations that cater to larger hotel chains.

LIKE MAGIC has 10 verified partners, focusing on automation and guest communication tools like SALTO Systems and Adyen, but it offers fewer overall integrations.

Edge: Better.Guest.

Which Do Hoteliers Rate Higher: Better.Guest or LIKE MAGIC?

Better.Guest holds a higher overall rating (4.91/5 from 23 reviews), with recent feedback confirming strong satisfaction, especially from properties in Europe and boutique hotels. Reviewers consistently praise its ease of use and support.

LIKE MAGIC's reviews are fewer and less recent, but its higher NPS score (9.92/10) and 99% likelihood to recommend show high confidence among users. Clients like Zipper Hotel emphasize its efficiency in lean operations and automation.

Edge: Better.Guest.

How Much Do Better.Guest and LIKE MAGIC Cost?

Better.Guest does not publicly disclose pricing; it likely offers custom quotes based on your hotel’s size and needs, with no free tier. This approach suits larger or more complex hotels seeking tailored solutions.

LIKE MAGIC charges a flat rate of $700 per month, with no mention of additional setup or implementation fees. Its transparent pricing makes it easier for smaller hotels or those starting digital transformation.

What Type of Hotel Should Use Better.Guest?

• Hotels that want a digital guest directory with local recommendations and multi-lingual support.
• Properties aiming to reduce paper waste and modernize room amenities.
• Hotels seeking in-room energy management and centralized device control.
• Teams that prioritize regional support and a comprehensive guest app.
• Not ideal if you need extensive automation or AI personalization features.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels that focus on automating the entire guest journey from booking to post-stay.
• Properties seeking to increase revenue through smart upselling and AI-driven responses.
• Hotels with lean staff looking for operational efficiency.
• Teams that want a simple, all-in-one platform with minimal onboarding.
• Not ideal if you require local recommendations or multilingual support.

LIKE MAGIC vs Better.Guest: The Bottom Line for Hotels

The core difference is that Better.Guest emphasizes guest-facing features like local recommendations, energy control, and digital directories, making it ideal for hotels that want to enhance the in-room experience and sustainability. LIKE MAGIC, however, centers on automating the guest journey and increasing revenue through AI, suitable for hotels aiming to streamline operations and scale quickly.

Choose Better.Guest if your focus is modernizing in-room amenities, regional support, and reducing paper use. Its extensive integrations and high user ratings make it a reliable choice for boutique, city-center, or regional properties.

Pick LIKE MAGIC if your hotel prioritizes operational automation, guest personalization, and revenue growth. Its AI features and high customer satisfaction make it ideal for properties with lean staffing and a focus on efficiency.

In conclusion, if your hotel needs a proven, highly-rated digital guest app with a broad feature set and regional support, Better.Guest is the better fit. If automating the entire guest process and maximizing revenue through AI-driven tools is your priority, LIKE MAGIC is the smarter choice.