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Cloudbeds HMS vs. RMS:
Lequel vous convient le mieux ?
TLDR
Nous avons analyse 1,660 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Cloudbeds se distingue en matiere de intuitiveness and ease of use — en particulier pour les etablissements brand (4.5/5) , avec des fonctionnalites exclusives comme Mobile optimized/responsive and Integrated Payment Terminal & Card Reader.
RMS se distingue en matiere de Équipe de soutien , avec des fonctionnalites exclusives comme Guest CRM and Ancillary revenue tracking.
Comment Cloudbeds HMS se compare-t-il a RMS ?
Notes comparees basees sur 1,660 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | From $500/mo | From $700/mo |
| Avis verifies | 1,414 | 246 |
Quels sont les avantages et inconvenients de Cloudbeds HMS vs RMS ?
Apres analyse de 1,660 avis verifies, les utilisateurs de Cloudbeds apprecient surtout intuitiveness and ease of use, automation and efficiency, reservations and channel management, tandis que ceux de RMS mettent en avant Équipe de soutien, interface utilisateur, operational streamlining. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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| Avantages | |
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Intuitiveness and Ease of Use
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Équipe de soutien
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Automation and Efficiency
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Interface utilisateur
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Reservations and Channel Management
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Operational Streamlining
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Reporting and Analytics
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Gestion des agences de voyages en ligne et des canaux
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| Inconvenients | |
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Reservation Flexibility and Editing
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Capacités de personnalisation
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Conversion de devises et opérations financières
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Personnalisation des rapports
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Fonctionnalités mobiles
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Facturation et facturation
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Cloudbeds vs RMS : Classement par segment hotelier
Comment chaque produit se classe parmi les fournisseurs Logiciel de gestion hôtelière pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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|---|---|---|
| Petit (10-24 chambres) ▾ | #2 675 avis | #6 124 avis |
| Moyen (25-74 chambres) ▾ | #1 235 avis | #6 83 avis |
| Grand (75-199 chambres) ▾ | #1 51 avis | #12 6 avis |
| Tres grand (200+ chambres) ▾ | #4 5 avis | #2 7 avis |
Par type d'etablissement
| Segment |
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|---|---|---|
| Boutique ▾ | #1 546 avis | #6 79 avis |
| Luxe ▾ | #3 245 avis | #8 39 avis |
| Enseigne / Chaine ▾ | #2 145 avis | #7 38 avis |
| Sejour prolonge ▾ | #2 96 avis | #5 52 avis |
Par region
| Segment |
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|---|---|---|
| Amerique du Nord ▾ | #2 532 avis | #9 56 avis |
| Europe ▾ | #4 166 avis | #13 16 avis |
| Asie-Pacifique ▾ | #3 201 avis | #11 6 avis |
| Moyen-Orient ▾ | #3 13 avis | #13 1 avis |
The Decision
Choosing between Cloudbeds HMS and RMS can significantly impact your hotel’s operations, guest experience, and revenue. Both platforms aim to streamline management and improve guest interactions, but they approach these goals differently. Cloudbeds offers a more integrated, user-friendly experience with a broader feature set and a larger, more recent review base. RMS emphasizes deep customization, real-time insights, and strong automation, but has a smaller, less recent review pool. Which will better serve your property’s unique needs?
Is Cloudbeds or RMS Better for Hotels?
Both Cloudbeds and RMS solve core hotel management challenges—reservation handling, distribution, and guest communication—but they differ in scope and approach. Cloudbeds provides an all-in-one platform with extensive integrations, automation, and a focus on scalability, making it suitable for diverse property types. RMS offers a robust, flexible system with powerful automation and detailed insights, tailored more for properties seeking deep customization.
While Cloudbeds boasts more reviews (1,219 vs. 224) and more recent feedback (76 reviews in the last six months vs. 25), RMS’s appeal lies in its customization and industry-specific tools for complex operations. Do you need a ready-to-use, intuitive system, or a highly adaptable platform that requires more setup?
Cloudbeds vs RMS: Which Should Your Hotel Choose?
If your hotel needs a straightforward, easy-to-implement platform with extensive integrations, Cloudbeds is the better choice. It suits properties from boutique hotels to hostels seeking centralized management, guest engagement tools, and automation with minimal fuss.
If your hotel demands a highly customizable system capable of managing multiple properties with complex needs—like advanced revenue management, detailed reporting, or specialized POS integrations—RMS is preferable. It’s better suited for medium-sized and larger properties that value flexibility and automation over simplicity.
In essence, properties prioritizing ease of use, rapid deployment, and comprehensive integration should pick Cloudbeds. Those needing tailored workflows, in-depth insights, and flexibility should lean toward RMS.
Is Cloudbeds or RMS Easier to Use?
Cloudbeds’s user interface scores a 4.58/5, with many reviews praising its intuitive, mobile-optimized design that new staff can learn quickly. Onboarding is rated 4.41/5, reflecting a smooth start for most users, and staff adoption tends to be rapid.
In comparison, RMS’s UI scores 4.3/5, with some users reporting a steeper learning curve due to its depth and customization options. Onboarding is rated 4.14/5; while flexible, some users note that frequent updates and complex features can slow initial adoption.
Edge: Cloudbeds.
Which Has Better Features: Cloudbeds or RMS?
Cloudbeds offers 57 shared features with 33 unique to it, including PMS connectivity, analytics dashboards, multi-lingual support, multi-currency management, guest profiles, native email marketing, and booking engine integrations. These features facilitate a unified, automated workflow across many hotel operations.
RMS provides 57 shared features as well but has only 17 exclusive ones, like guest CRM, ancillary revenue tracking, POS, and housekeepings. RMS’s strengths lie in its automation, real-time insights, and property-specific tools, but it lacks some of Cloudbeds’ broad integrations and marketing features.
In this comparison, Cloudbeds’s broader feature set gives it an edge for properties seeking an all-encompassing platform.
Edge: Cloudbeds.
Which Has Better Customer Support: Cloudbeds or RMS?
Cloudbeds’s support scores 4.38/5, with users highlighting quick, friendly responses and effective problem-solving. However, some mention occasional delays during busy periods or complex issues.
RMS outperforms slightly with a support rating of 4.52/5, with many reviews praising proactive, responsive service and helpful onboarding. Some clients note difficulties with software updates, but overall, support is seen as more consistent and attentive.
Edge: RMS.
Which Has More Integrations: Cloudbeds or RMS?
Cloudbeds boasts 190 verified partners, including major OTAs, payment gateways, and property tools, with 62 shared partners like HiJiffy, GuestTraction, and Bookassist. Its extensive integrations allow properties to connect their PMS, channel manager, booking engine, and revenue tools effortlessly.
RMS has 112 verified partners, with 62 shared, including popular platforms like STR, Sage, and Criton. While RMS’s integration network is smaller, it focuses heavily on industry-specific tools, like POS and guest apps, for more tailored operations.
Cloudbeds’s broader integration ecosystem gives it a clear advantage for properties wanting a unified tech stack.
Edge: Cloudbeds.
Which Do Hoteliers Rate Higher: Cloudbeds or RMS?
Cloudbeds’s overall rating is 4.62/5 based on 1,219 reviews, with recent feedback emphasizing its ease of use, automation, and reliable support. Hoteliers across segments like boutique hotels, hostels, and small resorts frequently praise its intuitive design and comprehensive features. The recent reviews (76 in the last 6 months) reinforce its popularity and continued relevance.
RMS has a slightly lower rating of 4.56/5 from 224 reviews, with many users appreciating its customization, automation, and ability to handle complex multi-property portfolios. However, the smaller, less recent review set suggests it may have a narrower user base or less recent updates.
In this case, Cloudbeds’s larger, more recent review base and higher rating make it the preferred choice.
Edge: Cloudbeds.
How Much Do Cloudbeds and RMS Cost?
Cloudbeds charges a base price of $500 per month without additional implementation or setup fees, with no freemium or tiered plans. It’s transparent in pricing, making budget planning easier for most properties.
RMS’s base price is $700 per month, also without setup fees or tiers. It’s slightly more expensive, reflecting its depth of features and customization options.
Both platforms offer straightforward subscription models; however, Cloudbeds’s lower starting price offers better value for smaller or mid-sized properties.
What Type of Hotel Should Use Cloudbeds?
- Hotels that need an all-in-one management platform with minimal setup.
- Properties seeking extensive integrations to automate operations.
- Hotels looking for quick onboarding and user-friendly interfaces.
- Boutique hotels, hostels, and small resorts prioritizing ease of use.
- Teams that want to centralize reservations, channel management, and guest communication.
Not ideal if your hotel requires highly tailored workflows or complex revenue management systems. Larger, multi-property groups with specialized needs might find RMS’s flexibility more suitable.
What Type of Hotel Should Use RMS?
- Hotels managing multiple properties with complex operations.
- Properties seeking detailed insights and real-time analytics.
- Teams that prefer deep customization and automation.
- Hotels with significant focus on revenue management and dynamic pricing.
- Properties with dedicated technical staff capable of managing detailed configurations.
Not ideal if your hotel prefers an intuitive, plug-and-play solution or has limited technical resources. Small boutique hotels or properties seeking simplicity may find RMS’s complexity burdensome.
RMS vs Cloudbeds: The Bottom Line for Hotels
Cloudbeds offers a comprehensive, easy-to-use platform with extensive integrations and a large, recent review base. Its focus on simplifying hotel management makes it ideal for properties of various sizes looking for a reliable, all-in-one system that can grow with them.
RMS excels in customization, automation, and detailed insights, making it suitable for medium to large properties with complex needs and dedicated technical teams. Its smaller review pool and slightly higher price point suggest it’s best for hotels with specific operational demands.
If your hotel values ease, speed, and broad functionality, Cloudbeds is the clear winner. For highly tailored operations and data-driven control, RMS is the more suitable choice.
In conclusion, Cloudbeds’s more recent and higher number of reviews, along with its broader feature set, position it as the stronger option for most hotels today. Its intuitive design and extensive integrations make it easier to implement and scale. RMS remains a strong contender for hotels that need advanced customization and detailed analytics but may require a more complex setup process.
Choose Cloudbeds if you want a reliable, scalable platform that simplifies operations and supports your growth.
Choose RMS if your property demands deep customization, industry-specific tools, and detailed insights to optimize performance.
Combien coutent Cloudbeds HMS et RMS ?
La tarification des Logiciel de gestion hôtelière est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | From $500/mo | From $700/mo |
Quelles fonctionnalites Cloudbeds HMS possede-t-il que RMS n'a pas (et inversement) ?
Selon la base de donnees produits de HTR, Cloudbeds HMS et RMS partagent 57 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| CRM invité | ||
| Connectivité PMS | ||
| Entretien ménager | ||
| Gestion centralisée des utilisateurs et des rôles | ||
| Gestion de l'inventaire | ||
| Intégrations bidirectionnelles en temps réel | ||
| Multilingue | ||
| Point de vente | ||
| Profils d'invités | ||
| Suivi des revenus annexes | ||
| Tableau de bord analytique | ||
| Épopée |
Affichage des principales differences. 38 fonctionnalites supplementaires different entre ces produits.
Resultats concrets : Cloudbeds vs RMS par objectif commercial
Nous avons analyse 11 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
Aucune etude de cas publiee pour cet objectif pour le moment.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."
Cloudbeds vs RMS : Le verdict final
Ce que les hoteliers apprecient
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Les points de friction pour les hoteliers
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Des inquiétudes subsistent quant à la précision des conversions de devises, notamment dans le cadre d'opérations multidevises. Les utilisateurs ont si... Des inquiétudes subsistent quant à la précision des conversions de devises, notamment dans le cadre d'opérations multidevises. Les utilisateurs ont signalé des écarts qui impactent les processus de rapprochement. Des configurations améliorées pour la conversion des devises pourraient simplifier la gestion financière.
Mieux classe pour
Fonctionnalites uniques
Ce que les hoteliers apprecient
L'équipe d'assistance est très appréciée pour sa réactivité et son expertise en résolution de problèmes. Les clients apprécient son approche proactive... L'équipe d'assistance est très appréciée pour sa réactivité et son expertise en résolution de problèmes. Les clients apprécient son approche proactive pour traiter les problèmes et son aide à la navigation dans le système.
RMS Cloud est reconnu pour son interface conviviale, qui facilite son utilisation et réduit le temps de formation du personnel. Cette simplification e... RMS Cloud est reconnu pour son interface conviviale, qui facilite son utilisation et réduit le temps de formation du personnel. Cette simplification est essentielle à l'efficacité des opérations, notamment dans les environnements dynamiques.
RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users apprec... RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users appreciate its role in enabling real-time coordination among various departments, thereby enhancing efficiency and guest experience.
Les points de friction pour les hoteliers
De nombreux utilisateurs soulignent les options de personnalisation de la plateforme, qui leur permettent d'adapter les procédures d'enregistrement et... De nombreux utilisateurs soulignent les options de personnalisation de la plateforme, qui leur permettent d'adapter les procédures d'enregistrement et autres opérations à leurs besoins spécifiques. Cependant, certains avis mentionnent la nécessité d'améliorer la personnalisation des rapports.
Bien que RMS Cloud propose divers rapports, les utilisateurs signalent des difficultés de personnalisation et d'accès à certains paramètres. Des améli... Bien que RMS Cloud propose divers rapports, les utilisateurs signalent des difficultés de personnalisation et d'accès à certains paramètres. Des améliorations dans ce domaine permettraient de simplifier la génération d'informations exploitables pour la prise de décision.
Mieux classe pour
Fonctionnalites uniques
Questions frequentes sur Cloudbeds HMS vs RMS
Cloudbeds HMS peut-il remplacer RMS ?
Cela depend de vos besoins. Cloudbeds HMS et RMS partagent de nombreuses fonctionnalites Hotel Management Software de base, mais chacun a des capacites uniques. Cloudbeds HMS propose 189 partenaires d'integration verifies, tandis que RMS en propose 112. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Lequel est le mieux adapte aux petits hotels ou hotels independants ?
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Cloudbeds HMS est en tete pour la facilite d'utilisation avec 4.6/5 contre 4.3/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Cloudbeds HMS ou RMS proposent-ils une offre gratuite ?
Cloudbeds HMS : Non. RMS : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel Management Software proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Comment HTR evalue-t-il et classe-t-il Cloudbeds HMS et RMS ?
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Cloudbeds a un HT Score de 100 et RMS a 86. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
Quelles autres comparaisons Logiciel de gestion hôtelière les hoteliers consultent-ils ?
Explorez d'autres comparaisons directes basees sur les avis verifies d'hoteliers.
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