HotelTime PMS vs. KrossBooking: Lequel vous convient le mieux ?

Mis a jour le May 16, 2026  ·  549 avis verifies analyses

TLDR

Nous avons analyse 549 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :

HOTELTIME se distingue en ease of use and customer support — en particulier pour les etablissements brand (4.9/5) , avec des fonctionnalites exclusives comme Payment processing and Guest CRM.

KrossBooking se distingue .

Voir l'analyse complete ci-dessous ↓

Comment HotelTime PMS se compare-t-il a KrossBooking ?

Notes comparees basees sur 549 avis verifies d'hoteliers sur HTR.

HTScore
92
0
Probabilite de recommandation
93%
0%
Facilite d'utilisation
4.7/5
0.0/5
Support client
4.8/5
0.0/5
Rapport qualite-prix
4.5/5
0.0/5
Prix de depart From $600/mo Contact sales
Avis verifies 549 0

Quels sont les avantages et inconvenients de HotelTime PMS vs KrossBooking ?

Apres analyse de 549 avis verifies, les utilisateurs de HOTELTIME apprecient surtout user interface and learning curve, assistance technique, reporting and analytics, tandis que ceux de KrossBooking mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.

HOTELTIME HOTELTIME KrossBooking
Avantages
+ User Interface and Learning Curve
+ Assistance technique
+ Reporting and Analytics
+ System Stability and Updates
Inconvenients
Customization Options
Automation Features
Optimisation mobile

HOTELTIME vs KrossBooking : Classement par segment hotelier

Comment chaque produit se classe parmi les fournisseurs Systèmes de gestion immobilière pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.

Par taille d'hotel

Segment HOTELTIME HOTELTIME KrossBooking
Petit (10-24 chambres) #5 219 avis
Moyen (25-74 chambres) #3 238 avis
Grand (75-199 chambres) #2 46 avis
Tres grand (200+ chambres) #8 7 avis

Par type d'etablissement

Segment HOTELTIME HOTELTIME KrossBooking
Boutique #5 239 avis
Luxe #3 241 avis
Enseigne / Chaine #4 143 avis
Sejour prolonge #4 49 avis

Par region

Segment HOTELTIME HOTELTIME KrossBooking
Amerique du Nord #52 4 avis
Europe #2 384 avis
Asie-Pacifique #5 111 avis
Moyen-Orient #1 21 avis

The Decision

Choosing between HotelTime PMS by HOTELTIME and KrossBooking can seem challenging, especially since both claim to simplify hotel operations. However, with HotelTime’s extensive review base and recent positive feedback, it’s clear that it currently leads in user satisfaction and features. HotelTime addresses a broad range of operational needs with a comprehensive system, whereas KrossBooking appears more limited in scope and support. Are you ready to prioritize a proven, well-supported platform?

Is HotelTime PMS or KrossBooking Better for Hotels?

HotelTime PMS is a feature-rich, cloud-based platform trusted by over 650 properties worldwide, rated 4.83 out of 5 based on 433 reviews, with 27 recent reviews in the past six months. Its user ratings reflect strong satisfaction in ease of use (4.66/5), support (4.73/5), and value for money (4.51/5). In contrast, KrossBooking has zero reviews and no measurable ratings, suggesting it is untested and lacks recent user feedback.

HotelTime’s reviews highlight its flexibility, automation, and extensive integrations, making it suitable for properties of all sizes. Meanwhile, KrossBooking’s lack of reviews means no current data supports its effectiveness or reliability. Given the recent, plentiful feedback on HotelTime, it’s the safer choice for hoteliers seeking proven results. Is your hotel prepared to invest in a system with verified, recent user satisfaction?

HotelTime PMS vs KrossBooking: Which Should Your Hotel Choose?

If your hotel needs a trusted, scalable PMS with a wide range of features and proven support, go with HotelTime. Its extensive integrations—including payment processing, guest CRM, and revenue management—and its broad regional presence make it ideal for large or complex properties. On the other hand, if your hotel is a small operation seeking a simple or budget solution with no proven track record, KrossBooking might appeal—though its lack of reviews leaves this unverified.

For properties that prioritize operational efficiency and guest service, HotelTime's advanced modules like automated night audit and group functionality are proven assets. If your hotel requires a flexible, globally supported platform with recent user validation, HotelTime clearly stands out. Would you prefer a system backed by hundreds of recent reviews and ongoing support, or an untested platform with no user feedback?

Is HotelTime PMS or KrossBooking Easier to Use?

HotelTime PMS scores 4.66 out of 5 for ease of use, with many reviews praising its intuitive interface, quick onboarding, and user-friendly features that reduce training time. Users mention that once familiar, staff can efficiently manage reservations, reports, and integrations, though initial setup can be complex.

KrossBooking offers no available reviews or ratings, making it impossible to assess its interface or ease of adoption. Its lack of transparency and proven user feedback suggests it may not match HotelTime’s ease of use. Based on current data, HotelTime’s more recent and numerous reviews give it a clear advantage. Edge: HotelTime PMS.

Which Has Better Features: HotelTime PMS or KrossBooking?

HotelTime boasts 51 unique features, including integrated CRS, guest CRM, payment processing, automated night audit, mobile app, housekeeper modules, and more. These functionalities address every aspect of hotel management, from reservations to ancillary revenue, with many features unavailable in KrossBooking.

KrossBooking’s feature list is unavailable, and there are no documented exclusive features or integrations. Its lack of detailed functionality information suggests it may be more limited or less developed. HotelTime’s extensive and proven feature set makes it the superior choice for comprehensive hotel management. Edge: HotelTime PMS.

Which Has Better Customer Support: HotelTime PMS or KrossBooking?

HotelTime’s support ratings (4.73/5) and over 400 reviews indicate strong, responsive customer support. Users commend their quick responses, detailed onboarding, and ongoing assistance, which are crucial for smooth system adoption.

KrossBooking, with no reviews or publicly available support ratings, offers no verifiable support experience. This lack of feedback raises concerns about responsiveness and reliability. Given the importance of dependable support, HotelTime’s recent positive reviews make it the clear leader. Edge: HotelTime PMS.

Which Has More Integrations: HotelTime PMS or KrossBooking?

HotelTime integrates with 58 verified partners, including major channels, POS systems, and revenue tools like Profitroom and STR, enabling a broad, interconnected tech stack. Its extensive integrations streamline operations and data flow across departments.

KrossBooking has no listed or verified integrations, limiting its compatibility with other hotel systems. Without concrete integration options, it cannot match HotelTime’s flexibility or reach. For hotels seeking a connected, scalable system, HotelTime’s extensive partner network is essential. Edge: HotelTime PMS.

Which Do Hoteliers Rate Higher: HotelTime PMS or KrossBooking?

HotelTime’s ratings are consistently high—4.83/5 overall, with 93% likelihood to recommend. Recent reviews from diverse property types, including luxury hotels, resorts, and city-center hotels, reinforce its broad satisfaction.

KrossBooking has no reviews, making it impossible to determine user satisfaction or property segment preferences. With recent, verified positive feedback, HotelTime clearly maintains higher ratings. If ratings are your guide, HotelTime is the superior option. Edge: HotelTime PMS.

How Much Do HotelTime PMS and KrossBooking Cost?

HotelTime charges a flat $600 monthly fee with no hidden implementation or setup costs. Its pricing includes access to all features, support, and updates.

KrossBooking’s pricing information is unavailable, and no details on its fee structure exist publicly. This lack of transparency makes HotelTime’s clear, predictable pricing more attractive, especially considering the proven value it delivers. For budget-conscious hotels, HotelTime’s straightforward pricing and known costs are a significant advantage. Edge: HotelTime PMS.

What Type of Hotel Should Use HotelTime PMS?

  • Hotels that require a fully integrated, scalable platform supporting multiple departments.
  • Properties of all sizes, from independent boutique hotels to large resorts or groups.
  • Hotels seeking automation features to reduce manual work and improve efficiency.
  • Teams that value extensive third-party integrations and real-time analytics.
  • Hotels looking for proven, recent user support and high satisfaction ratings.

Not ideal if you prefer a minimal, simple system with limited features or only operate a small B&B without plans for expansion.

What Type of Hotel Should Use KrossBooking?

  • Hotels and vacation rentals that want a straightforward management platform.
  • Small properties seeking a low-cost or easy-to-implement solution—assuming support and reviews appear.
  • Operations prioritizing automation of reservations and online booking management.
  • Teams comfortable with unverified, unreviewed platforms willing to take a risk on untested software.

Not ideal if you need a proven, feature-rich PMS, extensive integrations, or reliable support, which HotelTime already provides.

HotelTime vs KrossBooking: The Bottom Line for Hotels

HotelTime PMS is a proven, feature-rich, and well-supported platform with extensive integrations, high user ratings, and recent positive reviews. Its broad regional presence and ongoing updates make it suitable for properties of all sizes seeking operational efficiency and guest satisfaction.

KrossBooking, lacking reviews and detailed feature documentation, remains unverified and potentially limited in scope. Its absence of recent user feedback suggests it is less reliable and less capable of supporting complex hotel operations.

If your hotel needs a dependable, comprehensive PMS with proven success and ongoing support, HotelTime is the clear choice. Only consider KrossBooking if you’re willing to accept unverified performance and limited features. For most hotels, HotelTime offers a safer, more assured investment.

Combien coutent HotelTime PMS et KrossBooking ?

La tarification des Systèmes de gestion immobilière est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.

HOTELTIME HOTELTIME KrossBooking
Starting Price From $600/mo

Quelles fonctionnalites HotelTime PMS possede-t-il que KrossBooking n'a pas (et inversement) ?

Selon la base de donnees produits de HTR, HotelTime PMS et KrossBooking partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.

Fonctionnalite HOTELTIME HOTELTIME KrossBooking
CRM invité
CRS intégré
Suivi des revenus annexes
Traitement des paiements
Vue Calendrier
Épopée

Affichage des principales differences. 39 fonctionnalites supplementaires different entre ces produits.

Resultats concrets : HOTELTIME vs KrossBooking par objectif commercial

Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.

Augmenter l'efficacite operationnelle
HOTELTIME Chateau Mcely Petit
+ Accommodation is run by HotelTime PMS, restaurant by HotelTime Vento ePOS and spa services by Hoteltime Libero software. One platform takes care of everything, systems are perfectly integrated.
+ Being cloud-based, HotelTime Solutions allows the chateau's team to offer the best possible services because they have access to all the data they need from anywhere which means they can see what their guests like and need anytime and make the best informed decisions.
+ A luxurious boutique property needs proper information to be run smoothly and wisely. HotelTime robust reports offer everything management and staff need.

"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."

Petra Horáková
Petra Horáková
Deputy Managing Director
KrossBooking

Aucune etude de cas publiee pour cet objectif pour le moment.

Ameliorer l'experience client
HOTELTIME Nezvalova Archa Petit
+ Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.
+ If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there
+ Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."

Daniel Šram
Daniel Šram
Operational Manager, Nezvalova Archa
KrossBooking

Aucune etude de cas publiee pour cet objectif pour le moment.

HOTELTIME vs KrossBooking : Le verdict final

HOTELTIME
HOTELTIME
4.7/5 sur 549 avis

Ce que les hoteliers apprecient

User Interface and Learning Curve 68% positif

While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.

Assistance technique 94% positif

Bien que la réactivité et l'efficacité de l'équipe d'assistance soient appréciées, certains avis suggèrent que l'extension des horaires d'assistance t... Bien que la réactivité et l'efficacité de l'équipe d'assistance soient appréciées, certains avis suggèrent que l'extension des horaires d'assistance technique améliorerait encore l'expérience utilisateur, en garantissant une assistance permanente, notamment pour les utilisateurs internationaux.

Reporting and Analytics 80% positif

HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.

Les points de friction pour les hoteliers

Customization Options 75% negatif

Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.

Automation Features 50% negatif

The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.

Fonctionnalites uniques

Épopée CRS intégré Traitement des paiements CRM invité Vue Calendrier
4.7/5 facilite d'utilisation 4.7/5 support 58 integrations
Voir le profil
KrossBooking
0.0/5 sur 0 avis
0.0/5 facilite d'utilisation 0.0/5 support 0 integrations
Voir le profil

Ou les notes divergent le plus

Note globale HOTELTIME 4.8 vs 0.0 (+4.8)
Facilite d'utilisation HOTELTIME 4.7 vs 0.0 (+4.7)
Support client HOTELTIME 4.7 vs 0.0 (+4.7)
Rapport qualite-prix HOTELTIME 4.5 vs 0.0 (+4.5)
Integration HOTELTIME 4.6 vs 0.0 (+4.6)

Questions frequentes sur HotelTime PMS vs KrossBooking

HotelTime PMS peut-il remplacer KrossBooking ?

Cela depend de vos besoins. HotelTime PMS et KrossBooking partagent de nombreuses fonctionnalites Property Management Systems de base, mais chacun a des capacites uniques. HotelTime PMS propose 58 partenaires d'integration verifies, tandis que KrossBooking en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.

Lequel est le mieux adapte aux petits hotels ou hotels independants ?

Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. HotelTime PMS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.

HotelTime PMS ou KrossBooking proposent-ils une offre gratuite ?

HotelTime PMS : Non. KrossBooking : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Property Management Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.

Comment HTR evalue-t-il et classe-t-il HotelTime PMS et KrossBooking ?

Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. HOTELTIME a un HT Score de 92 et KrossBooking a 0. Voici comment le score est calcule.

Groupe de criteres Ponderation Ce qu'il mesure
Notes et avis clients

A quel point les utilisateurs recommandent-ils ce produit ?

Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas

Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection.

Ecosysteme partenaire

A quel point les partenaires technologiques recommandent-ils cette entreprise ?

Recommandations des partenaires, Nombre d'integrations, Qualite des integrations

Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte.

Orientation client

A quel point cette organisation est-elle orientee client ?

Support certifie, Regularite des avis, Completude du profil

Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques.

Portee, perennite et ressources

Quelle est l'etendue de la portee et des ressources de cette entreprise ?

Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance

Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois.

Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →

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