HotelTime PMS vs. Zavia ERP:
Lequel vous convient le mieux ?

The Decision

Choosing between HotelTime PMS by HOTELTIME and Zavia ERP hinges on your hotel’s operational size, regional focus, and feature needs. HotelTime is a well-established, feature-rich cloud system used by over 650 properties worldwide, with recent reviews confirming its reliability and support. Zavia ERP, on the other hand, is a newer solution tailored for smaller hotels in Latin America, with no recent reviews or user feedback available. How do these differences impact your decision?

Is HotelTime or Zavia ERP Better for Hotels?

HotelTime and Zavia ERP both aim to streamline hotel management, but they do so from different starting points. HotelTime offers a comprehensive, cloud-based PMS with extensive integrations and a global presence, making it suitable for diverse property types and scales. Zavia ERP focuses on small to medium hotels, especially in Latin America, with features like booking management, real-time agency synchronization, and website creation. Given the absence of recent reviews for Zavia, HotelTime’s proven track record and robust support make it the clearer choice for most hoteliers.

HotelTime vs Zavia ERP: Which Should Your Hotel Choose?

If your hotel needs a full-featured, globally proven PMS capable of managing multiple property types and integrating with diverse systems, go with HotelTime. Its high review count (433 reviews, 27 in the last six months) and 4.83/5 rating demonstrate strong user satisfaction. Conversely, if your hotel is small, operates mainly in Latin America, and seeks a straightforward, budget-friendly system with reservation and rate synchronization, Zavia ERP could be suitable—though the lack of recent reviews makes this less certain. For most hotels, HotelTime’s extensive track record tilts the balance.

Is HotelTime or Zavia ERP Easier to Use?

HotelTime boasts a high ease-of-use rating of 4.66/5, with many users praising its intuitive interface, quick onboarding, and helpful support. Reviews mention that once familiar, staff can manage operations efficiently, though initial setup can be complex. Zavia ERP has no user ratings or recent feedback available, leaving its usability unverified. Given HotelTime’s detailed reviews about onboarding and support, it clearly outperforms the untested Zavia ERP.

Edge: HotelTime.

Which Has Better Features: HotelTime or Zavia ERP?

HotelTime offers 45 shared features plus six exclusive ones like an integrated CRS, guest CRM, and wellness modules, providing a broad operational toolkit. Zavia ERP has fewer verified integrations, with only five partners, and offers features like real-time agency rate syncing and website creation. HotelTime’s extensive feature set, combined with dedicated modules for spa and wellness, makes it the more comprehensive platform.

Edge: HotelTime.

Which Has Better Customer Support: HotelTime or Zavia ERP?

HotelTime’s support team scores 4.73/5, with reviews highlighting prompt, knowledgeable assistance and a positive onboarding experience. Users appreciate the ongoing support that helps maximize the platform’s potential. Zavia ERP has no recent review data or support ratings, making it impossible to assess its customer service quality. Based on available information, HotelTime’s support clearly leads.

Edge: HotelTime.

Which Has More Integrations: HotelTime or Zavia ERP?

HotelTime integrates with 58 verified partners, including popular systems like Profitroom, SiteMinder, and STR, enabling a flexible, connected property ecosystem. Zavia ERP has only five verified partners, with notable integrations such as Stripe and Asksuite, but significantly fewer options overall. For hotels seeking extensive third-party connectivity, HotelTime’s larger integration network provides a distinct advantage.

Edge: HotelTime.

Which Do Hoteliers Rate Higher: HotelTime or Zavia ERP?

HotelTime has an overall rating of 4.83/5 from 433 reviews, with recent feedback confirming its ease of use, support, and operational impact. The majority of reviews are from diverse hotel types, including resorts, boutique hotels, and city-center properties, reflecting broad satisfaction. Zavia ERP has no recent reviews, leaving its user ratings unknown. The strength of HotelTime’s recent review data makes it the clearly higher-rated option.

Edge: HotelTime.

How Much Do HotelTime and Zavia ERP Cost?

HotelTime charges a $600 monthly fee with no free tier or trial, making it a substantial investment but reflecting its extensive features and support. Zavia ERP’s pricing begins at $300 per month, with no trial or additional fees mentioned, positioning it as a more affordable option. However, the absence of recent pricing details or trials for Zavia limits direct comparison.

What Type of Hotel Should Use HotelTime?

• Hotels needing a scalable, comprehensive PMS with extensive integrations and support across multiple regions.
• Resorts and large properties that require detailed revenue and operational analytics.
• Hotel groups seeking centralized management for multiple locations.
• Properties that value robust automation and real-time data access.
• Hotels prepared for a system that may involve a learning curve but offers long-term flexibility.
• Not ideal if your property is very small, with fewer resources for onboarding or customization.

Not ideal if:

• Your hotel prefers a simple, low-cost solution.
• You operate exclusively in a Latin American context and want a platform tailored specifically to that region.

What Type of Hotel Should Use Zavia ERP?

• Small to medium hotels in Latin America seeking an affordable, easy-to-implement system.
• Properties that prioritize direct booking, real-time OTA rate synchronization, and website management.
• Hotels that want to control operations without complex modules or integrations.
• Hotels with less than 200 rooms looking for a localized solution supported in Spanish.
• Teams seeking quick deployment and straightforward operational control.
• Not ideal if your hotel needs a global presence, extensive integrations, or advanced modules like wellness or guest CRM.

Not ideal if:

• You operate large, multi-property chains.
• Your hotel requires deep customization or advanced hospitality features.

HotelTime vs Zavia ERP: The Bottom Line for Hotels

HotelTime offers a deeply integrated, globally proven PMS with more recent reviews, higher ratings, and a broader feature set. It’s best suited for hotels that need a scalable, detailed, and well-supported platform capable of managing complex operations across regions. Its extensive integrations and support network make it a safe choice for most mid- to large-sized properties.

Zavia ERP, while cost-effective and regionally focused, lacks recent user feedback to verify its performance and ease of use. It might appeal to small hotels in Latin America seeking basic reservation and rate management, but the limited reviews and regional focus restrict its appeal outside that niche.

For most hoteliers evaluating these options today, HotelTime’s proven track record and recent positive reviews position it as the more reliable, comprehensive choice.