LIKE MAGIC vs. Orana Stay:
Lequel vous convient le mieux ?

The Decision

When choosing between LIKE MAGIC by LIKE MAGIC and Orana Stay by Orana Software, you're evaluating two guest app solutions designed to streamline operations and improve guest experience. Both aim to reduce workload and enhance guest engagement, but they diverge significantly in features, user reviews, and market presence. With LIKE MAGIC having more recent reviews and a higher review count, it currently holds a stronger position. But which platform aligns best with your hotel's needs?

Is LIKE MAGIC or Orana Stay Better for Hotels?

LIKE MAGIC and Orana Stay both target hotels seeking to digitize guest interactions and operational tasks. LIKE MAGIC offers a Swiss-made, all-in-one platform with AI-driven guest communication, digital keys, and upsell features, focusing heavily on automating the entire guest journey. Orana Stay provides a branded app emphasizing a 24/7 digital concierge, with features like contactless messaging, bookings, maps, and recommendations. While LIKE MAGIC's user base spans various segments and regions, Orana Stay appears more tailored to boutique hotels and smaller properties.

The key difference is that LIKE MAGIC emphasizes automation and integration, aiming to replace multiple tools with one comprehensive platform. Orana Stay, on the other hand, centers on guest engagement and convenience through a customizable app, but with fewer advanced features like digital check-in or upsell options. Do these distinctions matter more for your property’s operational complexity or guest service focus?

LIKE MAGIC vs Orana Stay: Which Should Your Hotel Choose?

If your hotel needs to automate guest check-in, optimize operations, and increase revenue through upselling, LIKE MAGIC is the superior choice. Its high review count (26 compared to Orana’s 2) and recent feedback demonstrate strong, current user satisfaction, especially among larger, branded, and city-center hotels. Conversely, if your priority is providing a simple, branded app for self-service information, maps, and basic communication — especially for boutique properties — Orana Stay offers an easier, more budget-friendly approach.

For hotels aiming to significantly cut operational costs and streamline workflows, LIKE MAGIC’s automation features provide tangible advantages. But if your focus is on offering a personalized, branded guest app with minimal complexity, Orana Stay can deliver that at a lower price point. Which approach aligns with your hotel’s strategic goals?

Is LIKE MAGIC or Orana Stay Easier to Use?

LIKE MAGIC scores a 4.96/5 for ease of use based on recent reviews, with users praising its intuitive, mobile-first interface and smooth onboarding process. Users mention that staff adoption is straightforward, though some note that customization options are limited, which could impact branding flexibility.

Orana Stay boasts a perfect 5/5 rating for ease of use, with users highlighting its simple setup and straightforward functionality. The app’s design makes it easy for staff and guests alike to navigate, and the platform’s focus on self-service features reduces staff training time.

Edge: Orana Stay.

Which Has Better Features: LIKE MAGIC or Orana Stay?

LIKE MAGIC offers 10 verified features, including digital check-in/out, mobile keys, self-service ordering, and AI-powered guest interactions. Notably, it provides unique capabilities like room service ordering, a digital concierge, and a comprehensive booking engine, which Orana lacks.

Orana Stay provides 6 features, with core offerings like reception messaging, maps, weather updates, and booking options. It also includes automated translations and local recommendations, features absent from LIKE MAGIC. However, it does not currently support digital check-in or upsell functionalities.

Edge: LIKE MAGIC.

Which Has Better Customer Support: LIKE MAGIC or Orana Stay?

LIKE MAGIC has a customer support rating of 4.85/5, with recent reviews praising its responsiveness and ongoing product improvements. One reviewer highlighted its “responsive support and seamless integrations,” emphasizing that the team is attentive and helpful.

Orana Software achieves a perfect 5/5 support rating, with reviews emphasizing easy communication, prompt responses, and exceeding expectations. Customers mention that the Australian-based support team is quick to resolve issues and take suggestions seriously.

Edge: Orana Stay.

Which Has More Integrations: LIKE MAGIC or Orana Stay?

LIKE MAGIC integrates with 10 verified partners, including major hospitality systems like Mews, SALTO, and Oracle Hospitality, enhancing its ability to connect with existing hotel tech stacks. Some integrations like apaleo, Triptease, and TrustYou further expand its capabilities.

Orana Stay connects with 6 verified partners, including Sirvoy, Guesty, and Cloudbeds, which cover a broad range of property management and booking systems. While fewer in number, these integrations are well-suited for boutique and small hotels.

Edge: LIKE MAGIC.

Which Do Hoteliers Rate Higher: LIKE MAGIC or Orana Stay?

LIKE MAGIC’s recent reviews, from 26 users, reflect a high satisfaction level, with a 99% likelihood to recommend and an average review score of 77.11. Hotels in city center and branded segments rate it favorably for operational automation and guest satisfaction.

Orana Stay, with only 2 reviews, has a perfect 5/5 rating and a 10/10 NPS score. Its boutique hotel users value its simplicity, affordability, and guest convenience, but the limited review volume makes its overall score less reliable.

Edge: LIKE MAGIC.

How Much Do LIKE MAGIC and Orana Stay Cost?

LIKE MAGIC charges a flat $700 base price with no freemium or monthly fees, and no implementation costs reported. Its straightforward pricing makes budgeting easier, especially for larger properties seeking comprehensive features.

Orana Software has a lower base price of $400, also without additional fees or trial options. Its lower cost may appeal to boutique hotels or properties with minimal automation needs, but it offers fewer advanced features.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels that want a fully automated guest journey, including digital check-in, digital keys, and upselling.
• Properties aiming to reduce operational costs by automating repetitive tasks.
• Larger hotels, branded properties, and city-center establishments seeking advanced integrations and automation.
• Teams that prioritize operational efficiency and revenue growth through digital tools.

Not ideal if:

• You prefer a simple, basic guest app without automation.
• Your hotel operates on a very tight budget and needs only minimal guest communication.
• You require high customization of branding and user interface.

What Type of Hotel Should Use Orana Stay?

• Boutique hotels, small properties, or inns looking for a branded, easy-to-use guest app.
• Hotels that want to enhance guest experience with maps, weather, and basic messaging.
• Properties with limited automation needs, prioritizing affordability and simplicity.
• Teams seeking a quick setup and minimal staff training.

Not ideal if:

• You need digital check-in, digital keys, or upselling features.
• Your hotel requires deep integrations or automation capabilities.
• You aim to run large-scale operations demanding advanced property management integrations.

LIKE MAGIC vs Orana Stay: The Bottom Line for Hotels

LIKE MAGIC is a comprehensive, automation-driven guest app that excels in operational efficiency, revenue opportunities, and integrations. Its high review volume and recent positive feedback confirm its current market leadership, especially for larger, branded, or city-center hotels.

Orana Stay offers a straightforward, branded guest app with core communication and booking features, ideal for boutique hotels and properties prioritizing simplicity and affordability. While support and ease of use are excellent, its limited features and lower review count reduce its appeal for complex operations.

Choose LIKE MAGIC if you need a robust, feature-rich platform that automates and integrates seamlessly. Opt for Orana Stay if your focus is on basic guest engagement, branding, and budget-friendly solutions.

In sum, LIKE MAGIC currently holds the edge thanks to its broader capabilities, higher user satisfaction, and recent reviews. However, your specific needs and property size should guide your final decision.