The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 169 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Mews se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Payment Log Reports and Mobile Ordering.
Wötzer se distingue .
Notes comparees basees sur 169 avis verifies d'hoteliers sur HTR.
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Rapport qualite-prix |
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| Prix de depart | From $200/mo | Contact sales |
| Avis verifies | 169 | 0 |
Apres analyse de 169 avis verifies, les utilisateurs de Mews apprecient surtout interface utilisateur et rapports, integration with third-party systems, seamless pms integration, tandis que ceux de Wötzer mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Wötzer |
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Interface utilisateur et rapports
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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| Inconvenients | |
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Product Development and Feature Evolution
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Personnalisation et flexibilité
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Améliorations opérationnelles
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Comment chaque produit se classe parmi les fournisseurs Systèmes de point de vente hôteliers pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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Wötzer |
|---|---|---|
| Petit (10-24 chambres) ▾ | #2 44 avis | — |
| Moyen (25-74 chambres) ▾ | #3 94 avis | — |
| Grand (75-199 chambres) ▾ | #5 7 avis | — |
| Tres grand (200+ chambres) ▾ | #2 9 avis | — |
Par type d'etablissement
| Segment |
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Wötzer |
|---|---|---|
| Boutique ▾ | #3 74 avis | — |
| Luxe ▾ | #3 41 avis | — |
| Enseigne / Chaine ▾ | #3 31 avis | — |
| Sejour prolonge ▾ | #2 12 avis | — |
Par region
| Segment |
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Wötzer |
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| Amerique du Nord ▾ | #3 14 avis | — |
| Europe ▾ | #2 130 avis | — |
| Asie-Pacifique | #5 4 avis | — |
| Moyen-Orient | #6 0 avis | — |
Choosing between Mews POS and Wötzer SaleGrip hinges on your hotel’s specific operational challenges. While Mews POS is designed to streamline on-site restaurant transactions and integrate with your property management system (PMS), Wötzer SaleGrip focuses on enhancing sales team performance through AI-driven insights. Both aim to increase revenue, but their target functions differ significantly. Your decision depends on whether you need a robust POS solution or a sales enablement platform.
Mews POS and Wötzer SaleGrip serve vastly different purposes, making them suitable for different hotel priorities. Mews POS is a purpose-built hotel restaurant POS that integrates seamlessly with PMS, ideal for properties looking to optimize on-site F&B operations, offering features like digital menus, table management, and inventory tracking. Wötzer SaleGrip, on the other hand, is a sales analytics tool designed to improve your sales team’s performance through AI-driven reviews and recommendations, without direct on-site transaction capabilities.
The core distinction is their intended use: Mews POS is an operational tool for real-time transactions and guest service, while Wötzer SaleGrip is a strategic platform that offers insights into sales activities and performance. Both can contribute to revenue growth but through different mechanisms. Are you looking to enhance your on-premise F&B efficiency or empower your sales team with data-driven strategies?
If your hotel needs to improve guest-facing restaurant operations, reduce manual errors, and automate billing processes, go with Mews POS. It’s best suited for properties that want a unified, mobile-friendly point-of-sale system integrated with their PMS, especially if you run multiple outlets or require detailed reporting on F&B performance.
If your primary goal is to optimize your sales team’s efforts and improve conversion rates through AI insights, Wötzer SaleGrip is the better fit. It’s ideal for small to medium properties or management teams looking for actionable, real-time sales analytics, especially if your team relies heavily on direct sales or corporate accounts.
For hotels seeking operational automation and in-the-moment guest service, Mews POS is the clear choice. Conversely, if your focus is strategic sales improvement and growth, Wötzer SaleGrip provides the targeted insights you need.
Mews POS boasts a high ease-of-use rating of 4.74/5, with users praising its modern interface and straightforward onboarding process. Many reviews highlight its intuitive navigation, quick staff training, and mobile ordering features, which collectively reduce downtime during implementation. Some users mention onboarding can be complex initially but ultimately find the system user-friendly after setup.
Wötzer SaleGrip, however, has no detailed user ratings or review data available. Given its AI-driven, analytics-focused nature, it likely emphasizes data interpretation over user interface complexity. Without concrete review data, it’s reasonable to assume that Wötzer SaleGrip’s ease of use depends heavily on your team’s familiarity with sales analytics tools.
Edge: Mews POS.
Mews POS offers 29 exclusive features, including PCI compliance, discounts & promotions, upselling, integrated kitchen display, mobile and table-side ordering, inventory management, recipe costing, customer insights reports, and loyalty programs—features tailored to streamline restaurant operations and enhance guest experience.
Wötzer SaleGrip’s core offering revolves around AI-driven sales review and recommendations; it does not list features directly comparable to POS functionalities. Its strength lies in analyzing sales data and providing strategic suggestions, not operational tools.
For comprehensive POS capabilities that directly impact your hotel’s F&B revenue, Mews POS has the clear advantage. Edge: Mews POS.
Mews scores 4.43/5 in customer support, with reviews emphasizing reliable, solution-oriented assistance during onboarding and ongoing operation. Clients commend its dedicated onboarding process, quick response times, and proactive help, particularly during system setup and integration phases.
Wötzer SaleGrip lacks published support ratings or detailed review insights, making it difficult to assess support quality. Its focus on AI analytics suggests a less hands-on support experience, possibly relying on self-service or minimal direct assistance.
Edge: Mews POS.
Mews has a proven track record with 336 verified partners, including critical integrations with channel managers, payment gateways, and property management systems. Shared integrations like Criton, Sage, and Orange Hotel Marketing make Mews a central hub for hotel operations.
Wötzer SaleGrip does not list any integrations, implying it functions primarily as a standalone analytics platform without direct connections to other hotel systems. Its effectiveness depends on the data sources you can feed into it, limiting its immediate operational scope.
Edge: Mews POS.
Mews, with its 66 recent reviews and a 9.32/5 NPS score, enjoys overwhelmingly positive feedback. Hoteliers praise its ease of use, extensive features, and support, with many stating it’s transformed their operational efficiency. Reviewers often call it "intuitive," "reliable," and "a must-have" for modern hotels.
Wötzer SaleGrip has no review data or ratings available, making it impossible to gauge peer satisfaction. Given its niche focus, user reviews are unlikely to be as widespread or detailed.
The clear winner in user ratings is Mews, reflecting broader acceptance and proven success.
Edge: Mews POS.
Mews POS costs a flat monthly fee of $200, with no free tier or trial. The pricing model is straightforward and transparent, without hidden implementation fees, making budgeting predictable.
Wötzer SaleGrip does not publicly list pricing details, suggesting it may operate on a custom quote basis or subscription model. Without explicit prices, making a direct comparison isn’t possible.
Not ideal if:
Not ideal if:
The core difference lies in their function: Mews POS is a comprehensive restaurant point-of-sale platform integrated with your PMS, while Wötzer SaleGrip is an AI-powered sales analytics tool designed to improve your sales team’s performance.
If your hotel needs a reliable, user-friendly POS system with extensive integrations and operational features, go with Mews POS. It’s the most reviewed, recent, and widely adopted hotel POS on the market, making it the stronger choice.
If your priority is to empower your sales team with insights, refine lead management, and boost conversion rates, then Wötzer SaleGrip offers targeted, data-driven recommendations. However, given the lack of user reviews and features, it’s less proven in the hotel environment.
For most hotels aiming to streamline on-site operations and guest experience, Mews POS is the clear winner. Wötzer SaleGrip may serve niche sales strategies but lacks the breadth and market presence to be a first choice.
La tarification des Systèmes de point de vente hôteliers est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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Wötzer | |
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| Starting Price | From $200/mo | — |
Selon la base de donnees produits de HTR, Mews POS et Wötzer SaleGrip partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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Wötzer |
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| Conforme PCI | ||
| Fractionnement des chèques | ||
| Menus numériques | ||
| Rapports de journal de paiement | ||
| Réductions et promotions | ||
| Vente incitative |
Affichage des principales differences. 17 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aucune etude de cas publiee pour cet objectif pour le moment.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations con... L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations concernant la complexité et la flexibilité des outils de reporting, notamment pour les configurations multi-établissements et l'analyse opérationnelle détaillée.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Les points de friction pour les hoteliers
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérien... La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérience client. Cependant, les utilisateurs expriment également le besoin de fonctionnalités de personnalisation plus intuitives pour répondre à des besoins opérationnels spécifiques et aux interactions avec les clients.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Mews POS et Wötzer SaleGrip partagent de nombreuses fonctionnalites Hotel POS Systems de base, mais chacun a des capacites uniques. Mews POS propose 335 partenaires d'integration verifies, tandis que Wötzer SaleGrip en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Mews POS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Mews POS : Non. Wötzer SaleGrip : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel POS Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Mews a un HT Score de 100 et Wötzer a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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