Noovy vs. RoomRaccoon HMS:
Lequel vous convient le mieux ?

The Decision

Choosing between Noovy by Noovy and RoomRaccoon HMS hinges on your hotel’s specific needs, budget, and growth ambitions. Both are comprehensive hotel management platforms that aim to simplify operations, but they target different hotel profiles and operational preferences. Your team should consider factors such as feature depth, user experience, and global presence to make an informed choice.

Noovy offers a streamlined, budget-friendly all-in-one solution with a focus on connectivity and automation, while RoomRaccoon provides a more extensive ecosystem with a broader integration network and more advanced tools. Which platform best aligns with your hotel’s size, segment, and growth plans?

Is Noovy or RoomRaccoon Better for Hotels?

Both products address core hotel management challenges—booking, operations, and distribution—but diverge in scope and scale. Noovy, with its simplified all-in-one system, is designed for smaller or boutique hotels seeking ease of use and cost-effective automation. RoomRaccoon, meanwhile, caters well to independent hoteliers who want a robust, feature-rich platform capable of scaling and integrating with numerous systems.

Noovy’s recent review activity is very limited, with no reviews in the last six months, indicating less current feedback. RoomRaccoon, in contrast, has many recent reviews, confirming its active development and customer engagement. Given this, RoomRaccoon’s stronger and more recent review base makes it the more reliable choice for data-backed evaluation.

RoomRaccoon vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a simple, cost-effective system that covers essential operations and emphasizes connectivity, Noovy’s €5 per room per month pricing is appealing. It’s suitable for small properties that prioritize ease of use and automation without extensive customization. However, if your hotel requires a broad feature set, including advanced revenue management, guest experience tools, and a proven global integration network, RoomRaccoon is a better fit.

RoomRaccoon’s extensive functionalities and 484 reviews, mostly recent, indicate a mature product that adapts to diverse property needs. The choice hinges on whether your team values simplicity and affordability (Noovy) or comprehensive capabilities and scalability (RoomRaccoon).

Is Noovy or RoomRaccoon Easier to Use?

Noovy boasts a high ease-of-use score of 4.62 out of 5, with reviews praising its user-friendly interface, online accessibility, and straightforward setup. Its onboarding score (4.47) suggests a smooth initial experience, though limited recent reviews point to less current feedback on usability.

RoomRaccoon scores slightly higher at 4.87, with recent reviews emphasizing its intuitive design, quick onboarding, and clear workflows. Many users highlight how easy it is to learn, even without prior experience, and how the system reduces training time.

Edge: RoomRaccoon.

Which Has Better Features: Noovy or RoomRaccoon?

RoomRaccoon offers a wider array of features—21 exclusive functionalities such as special offers, loyalty programs, multi-currency support, guest app, and shift planning—beyond the shared 36 features. Noovy, with 14 unique features, focuses on core essentials like native email marketing, guest CRM, and tablet check-in.

RoomRaccoon’s feature depth supports more complex operations, upselling, automation, and guest engagement strategies, which are particularly valuable for properties aiming to upscale or diversify their services. Noovy provides sufficient features for smaller hotels but lacks some advanced tools.

Edge: RoomRaccoon.

Which Has Better Customer Support: Noovy or RoomRaccoon?

Noovy’s customer support is rated at 4.71 out of 5, with reviews emphasizing friendly, timely assistance and an easy onboarding process. Users mention support as a positive factor, though the limited review activity suggests less recent feedback.

RoomRaccoon’s support score (4.74) is comparable, with recent reviews praising its responsiveness and the support team’s willingness to implement user feedback. Some reviewers note that ongoing support helps resolve technical issues swiftly, enhancing trust.

Edge: RoomRaccoon.

Which Has More Integrations: Noovy or RoomRaccoon?

RoomRaccoon’s platform boasts over 88 verified partners, including popular OTAs, payment gateways, and property systems, with 19 shared integrations with Noovy. Noovy, with 40 verified partners, offers a solid but narrower ecosystem.

The larger and more diverse integration network of RoomRaccoon makes it more adaptable for hotels with complex tech stacks or plans to expand distribution channels. Its open API approach facilitates connecting with more third-party solutions.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Noovy or RoomRaccoon?

RoomRaccoon’s overall score (86.69) and review count (484) surpass Noovy’s scores (64.14 and 21 reviews), indicating stronger market validation. Recent reviews for RoomRaccoon highlight its versatility, ease of use, and feature set, especially among independent and boutique hotels.

Noovy’s reviews, all 5-star, are overwhelmingly positive but limited in number and recency, reducing confidence in their representativeness. For property managers seeking proven, well-rated solutions, RoomRaccoon’s higher ratings and active user base make it the more credible choice.

Edge: RoomRaccoon.

How Much Do Noovy and RoomRaccoon Cost?

Noovy charges €5 per room per month, offering a transparent, affordable subscription without additional fees or implementation costs. RoomRaccoon’s pricing starts at $1,000 monthly, with no indication of additional setup or hidden charges.

While Noovy’s lower price point is attractive for smaller properties, RoomRaccoon’s higher cost reflects its broader feature set and scalability. Consider your budget relative to your property size and growth ambitions.

What Type of Hotel Should Use Noovy?

• Hotels that prioritize cost-efficiency and ease of use.
• Small boutique hotels, B&Bs, and inns seeking automation.
• Properties looking for an all-in-one system without complex customization.
• Teams that prefer straightforward setup and minimal training.

Not ideal if:

• You need advanced revenue management or guest engagement tools.
• Your hotel requires extensive multi-property management.
• You aim to scale or add complex automation features.

What Type of Hotel Should Use RoomRaccoon?

• Independent hotel operators seeking a scalable, feature-rich platform.
• Hotels that value automation, upselling, and revenue optimization.
• Properties with plans to expand distribution channels or integrate with numerous third-party systems.
• Hotels that require a user-friendly system with continuous development and support.

Not ideal if:

• You need a basic, budget-friendly solution with minimal features.
• Your operation is very small or only seasonal, with limited automation needs.
• You prefer a platform with a global reach beyond its current market coverage.

RoomRaccoon vs Noovy: The Bottom Line for Hotels

RoomRaccoon is a more comprehensive, feature-rich system with widespread adoption and recent active reviews. It’s ideal for independent hotels that want to scale and automate advanced operations, with a large integration ecosystem supporting growth.

Noovy offers a straightforward, affordable solution suited for small hotels or B&Bs that need essential automation and connectivity without the complexity or higher price tag. Its limited recent feedback suggests it’s best for properties prioritizing simplicity and cost savings.

For hotels aiming for proven reliability, a broad feature set, and ongoing support, RoomRaccoon emerges as the stronger choice. If your focus is on minimal investment and ease of use, Noovy could meet your immediate needs but with less room for expansion.

Final Recommendation: For most independent hoteliers, especially those planning to grow or automate more sophisticated processes, RoomRaccoon provides a more reliable, future-proof platform.