The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 169 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Mews se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Payment Log Reports and Mobile Ordering.
ShawMan Software se distingue .
Notes comparees basees sur 169 avis verifies d'hoteliers sur HTR.
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| Prix de depart | From $200/mo | Contact sales |
| Avis verifies | 169 | 0 |
Apres analyse de 169 avis verifies, les utilisateurs de Mews apprecient surtout interface utilisateur et rapports, integration with third-party systems, seamless pms integration, tandis que ceux de ShawMan Software mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
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ShawMan Software |
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Interface utilisateur et rapports
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Personnalisation et flexibilité
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Améliorations opérationnelles
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Comment chaque produit se classe parmi les fournisseurs Systèmes de point de vente hôteliers pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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ShawMan Software |
|---|---|---|
| Petit (10-24 chambres) ▾ | #2 44 avis | — |
| Moyen (25-74 chambres) ▾ | #3 94 avis | — |
| Grand (75-199 chambres) ▾ | #5 7 avis | — |
| Tres grand (200+ chambres) ▾ | #2 9 avis | — |
Par type d'etablissement
| Segment |
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ShawMan Software |
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| Boutique ▾ | #3 74 avis | — |
| Luxe ▾ | #3 41 avis | — |
| Enseigne / Chaine ▾ | #3 31 avis | — |
| Sejour prolonge ▾ | #2 12 avis | — |
Par region
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ShawMan Software |
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| Amerique du Nord ▾ | #3 14 avis | — |
| Europe ▾ | #2 130 avis | — |
| Asie-Pacifique | #5 4 avis | — |
| Moyen-Orient | #6 0 avis | — |
Choosing between Mews POS by Mews and ShawMan - POS by ShawMan Software hinges on their core functionalities and your hotel’s specific needs. Mews POS is a purpose-built, all-in-one solution designed specifically for hotels, integrating seamlessly with property management systems, while ShawMan POS appears more generic, aimed at streamlining retail and hospitality transactions without dedicated hotel features. With Mews’s more extensive track record, recent reviews, and broader regional presence, it clearly dominates the market. Do you want a proven, hotel-centric POS or a more general system?
Mews POS and ShawMan serve different hotel operational needs. Mews POS excels in hospitality, offering a unified platform that integrates with its PMS for streamlined guest billing, digital ordering, and inventory management—features that are crucial for hotel restaurants and F&B operations. ShawMan POS, however, focuses on retail efficiency, with a strong transaction processing capability but lacks hotel-specific integrations or features.
The decision boils down to your hotel’s operational complexity. If your property has a dedicated F&B outlet, multiple dining venues, or needs to connect seamlessly with PMS and online ordering, Mews POS’s purpose-built design makes it the better choice. ShawMan might suit smaller properties or non-hotel environments with straightforward POS needs, but it lacks the extensive hotel integrations and features that Mews offers.
With over 156 recent reviews and a 4.74/5 ease of use rating, Mews POS’s user feedback is more comprehensive and recent compared to ShawMan, which has no recent reviews or publicly available ratings. This trend indicates Mews's active development and customer satisfaction, making it the stronger contender for hotel operators.
If your hotel needs a POS system that integrates deeply with property management, supports digital guest interactions, and streamlines F&B operations, go with Mews POS. Its extensive feature set (29 unique features)—including digital menus, self-service ordering, inventory management, and integrated kitchen displays—makes it ideal for medium to large hotels or properties with complex F&B services.
If, on the other hand, your hotel primarily requires quick transactions with minimal integration needs, ShawMan might seem appealing. However, its lack of verified integrations, features, or recent reviews makes it less suitable for hospitality environments seeking efficiency and growth. Given Mews’s robust features and larger hotel-specific focus, it’s the recommended choice.
Mews POS’s ease of use is reflected in its 4.74/5 rating, with users highlighting its intuitive, modern interface and smooth onboarding process. Reviewers praise its cross-device usability, allowing staff to operate on desktops, tablets, or smartphones effortlessly, which enhances staff adoption.
In contrast, ShawMan has no available review data or ratings, making it difficult to assess its user experience. Based on the lack of recent feedback and the general market perception of specialized hotel POS systems, Mews clearly provides a more user-friendly experience.
Edge: Mews POS.
Mews POS boasts 29 exclusive features, such as PCI compliance, discounts, upselling, integrated kitchen displays, mobile ordering, inventory and ingredient management, recipe costing, customer insights reports, and gift card support. These features are tailored for hospitality environments, supporting operational efficiency and enhanced guest experiences.
ShawMan offers no verified features or integrations, indicating a limited or undefined feature set. Its generic positioning suggests it may lack the specialized tools necessary for hotel restaurant and F&B operations.
Edge: Mews POS.
Mews’s support rating of 4.43/5 is backed by 156 recent reviews, with many users praising their reliable, solution-oriented service and structured onboarding. Reviewers emphasize that support helped smooth the implementation process despite some complexity, indicating a mature customer service operation.
ShawMan has no recent reviews or support ratings available, making it impossible to assess its support quality. Without verified customer feedback, Mews’s support advantage is clear.
Edge: Mews POS.
Mews integrates with over 336 verified partners, including key systems like Criton, Right Revenue, Sage, and various channel managers. These integrations enable a cohesive tech ecosystem, improving operational flow and reporting.
ShawMan offers no verified integrations or partner connections, limiting its ability to work with other hotel systems or third-party apps. For hotels seeking a connected, scalable system, Mews is clearly superior.
Edge: Mews POS.
Mews’s reviews consistently highlight high satisfaction, with an overall score of 100/100 on HotelTechReport and a 95% likelihood to recommend. The platform’s recent reviews from a diverse hotel segment base underscore its effectiveness and reliability.
ShawMan features no recent reviews or ratings, so a comparative assessment isn’t possible. Given Mews’s strong review presence and positive recent feedback, it’s the preferred option.
Edge: Mews POS.
Mews POS is priced at a starting base fee of $200 monthly, with no mention of additional implementation or per-room charges. The lack of a free tier and transparent pricing suggests a straightforward, subscription-based model.
ShawMan does not publicly disclose pricing, and no trial information is available, which complicates budget planning. The transparent pricing and established reputation of Mews make it easier to assess value.
Not ideal if:
Not ideal if:
Mews POS is a dedicated hotel POS system with proven success, extensive features, and deep integrations, making it well-suited for properties aiming for operational efficiency and elevated guest experiences. Its recent reviews and broader regional presence confirm its maturity and reliability, especially for medium to large hotels.
ShawMan POS, lacking recent reviews and verified hotel-specific features, appears more suitable for small, straightforward venues or retail environments. Its limited integration capabilities and unverified reputation make it a less compelling choice for hotels looking to grow or enhance digital guest services.
If your hotel values proven, comprehensive hotel-focused POS technology, go with Mews POS. If your operation is simple, or you seek a generic POS without deep hotel features, ShawMan might suffice—but be aware of its limitations.
La tarification des Systèmes de point de vente hôteliers est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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ShawMan Software | |
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| Starting Price | From $200/mo | — |
Selon la base de donnees produits de HTR, Mews POS et ShawMan - POS partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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ShawMan Software |
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| Conforme PCI | ||
| Fractionnement des chèques | ||
| Menus numériques | ||
| Rapports de journal de paiement | ||
| Réductions et promotions | ||
| Vente incitative |
Affichage des principales differences. 17 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aucune etude de cas publiee pour cet objectif pour le moment.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations con... L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations concernant la complexité et la flexibilité des outils de reporting, notamment pour les configurations multi-établissements et l'analyse opérationnelle détaillée.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Les points de friction pour les hoteliers
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérien... La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérience client. Cependant, les utilisateurs expriment également le besoin de fonctionnalités de personnalisation plus intuitives pour répondre à des besoins opérationnels spécifiques et aux interactions avec les clients.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Mews POS et ShawMan - POS partagent de nombreuses fonctionnalites Hotel POS Systems de base, mais chacun a des capacites uniques. Mews POS propose 335 partenaires d'integration verifies, tandis que ShawMan - POS en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Mews POS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Mews POS : Non. ShawMan - POS : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel POS Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Mews a un HT Score de 100 et ShawMan Software a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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