The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 169 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Mews se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Payment Log Reports and Mobile Ordering.
Steingress Registrierkassencenter GmbH & Co KG se distingue .
Notes comparees basees sur 169 avis verifies d'hoteliers sur HTR.
| HTScore |
|
|
| Probabilite de recommandation |
|
|
| Facilite d'utilisation |
|
|
| Support client |
|
|
| Rapport qualite-prix |
|
|
| Prix de depart | From $200/mo | Contact sales |
| Avis verifies | 169 | 0 |
Apres analyse de 169 avis verifies, les utilisateurs de Mews apprecient surtout interface utilisateur et rapports, integration with third-party systems, seamless pms integration, tandis que ceux de Steingress Registrierkassencenter GmbH & Co KG mettent en avant . Cliquez sur un theme pour voir ce que disent les evaluateurs.
|
|
|
|---|---|
| Avantages | |
|
+
Interface utilisateur et rapports
▾
|
|
|
+
Integration with Third-Party Systems
▾
|
|
|
+
Seamless PMS Integration
▾
|
|
|
+
Automation and Efficiency
▾
|
|
| Inconvenients | |
|
−
Product Development and Feature Evolution
▾
|
|
|
−
Personnalisation et flexibilité
▾
|
|
|
−
Améliorations opérationnelles
▾
|
|
Comment chaque produit se classe parmi les fournisseurs Systèmes de point de vente hôteliers pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
|
|
|---|---|---|
| Petit (10-24 chambres) ▾ | #2 44 avis | — |
| Moyen (25-74 chambres) ▾ | #3 94 avis | — |
| Grand (75-199 chambres) ▾ | #5 7 avis | — |
| Tres grand (200+ chambres) ▾ | #2 9 avis | — |
Par type d'etablissement
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #3 74 avis | — |
| Luxe ▾ | #3 41 avis | — |
| Enseigne / Chaine ▾ | #3 31 avis | — |
| Sejour prolonge ▾ | #2 12 avis | — |
Par region
| Segment |
|
|
|---|---|---|
| Amerique du Nord ▾ | #3 14 avis | — |
| Europe ▾ | #2 130 avis | — |
| Asie-Pacifique | #5 4 avis | — |
| Moyen-Orient | #6 0 avis | — |
Choosing the right POS system for your hotel involves evaluating how each solution aligns with your operational needs, guest experience goals, and long-term growth plans. Both Mews POS and Steingress Gaston aim to enhance property operations but diverge significantly in scope, user feedback, and regional presence. Mews POS is a cloud-native, integrated platform with a strong user community and recent reviews, whereas Steingress Gaston offers AI-driven property management with limited regional reach and no recent customer feedback.
Are you prioritizing a widely adopted, well-supported POS with active hotel user reviews, or are you exploring a niche property management system with AI features and a smaller footprint?
Mews POS is designed specifically for hotels, integrating seamlessly with its property management system (PMS). It offers a unified platform that combines point-of-sale, inventory, online ordering, and reporting, all tailored for hospitality environments. In contrast, Steingress Gaston focuses on property management with AI-powered automation for lease and tenant management, not tailored explicitly for hotel food and beverage operations.
Your team needs to weigh whether a comprehensive, hotel-focused POS like Mews, which supports guest-facing features like digital menus and mobile ordering, aligns better with your operational model. Alternatively, do you prefer an AI-driven property management system targeting broader real estate or tenant management, where POS is not the primary feature?
The key question is: which system's core capabilities match your hotel’s daily operations and growth ambitions?
If your hotel requires a modern, cloud-based POS that integrates directly with a hospitality-specific PMS and supports F&B and guest service automation, go with Mews POS. Its strong recent reviews, high user satisfaction, and extensive feature set make it ideal for hotels seeking an all-in-one operational tool.
If your hotel primarily needs a property management system with AI-enhanced tenant feedback and lease automation—especially in markets where Steingress has a presence—then Steingress Gaston could suit your needs. However, note that it lacks dedicated hotel features and has no recent reviews, which raises concerns about current support and usability.
For hoteliers prioritizing guest experience and operational efficiency, Mews POS is the more reliable choice. Conversely, for property managers seeking AI-driven tenant insights, Steingress may be relevant but less proven in the hotel sector.
Mews POS boasts a user rating of 4.74 out of 5 and a recent review count of 66 in the last six months, indicating active, current user feedback. Users praise its intuitive interface, smooth onboarding, and cross-device usability, with many mentioning quick staff adoption and positive operational impacts. Mews' onboarding is rated 4.39 out of 5, reflecting an effective process that, while sometimes complex initially, generally facilitates quick learning.
Steingress Gaston has no available recent reviews or ratings, making it impossible to assess its usability or user satisfaction. The lack of customer feedback suggests either limited adoption or unreported usability issues.
Edge: Mews POS.
Mews POS offers 29 unique features tailored specifically for hotel F&B and guest experience, including PCI compliance, digital menus, mobile ordering, integrated kitchen display, inventory management, rewards programs, and detailed reporting tools. These features directly support hotel restaurant operations and guest interaction.
Steingress Gaston provides AI-powered tenant feedback analysis, lease management automation, and operational insights, but lacks dedicated features for hotel restaurant POS and F&B services. It has no feature set comparable to Mews POS's hospitality-specific tools.
Edge: Mews POS.
Mews scores 4.43 out of 5 in customer support, with recent reviews highlighting reliable, solution-oriented assistance and structured onboarding. Guests note that support is generally responsive, aiding smooth implementation and ongoing use.
Steingress Gaston has no recent reviews or support ratings available, making it hard to determine its responsiveness or quality of support. The absence of feedback may indicate limited support resources or lower adoption.
Edge: Mews POS.
Mews boasts 336 verified integration partners, including channel managers, payment providers, and hotel-specific tools like Criton and Orange Hotel Marketing. This extensive ecosystem supports smooth operational workflows and third-party partnerships.
Steingress Gaston has only 2 verified integrations with Planet and Casablanca, limiting its ability to connect with other essential hotel systems. Its narrow integration scope constrains flexibility and scalability.
Edge: Mews POS.
Mews's overall rating is 0/5, but this score appears to be an error since it has 156 reviews and a high NPS score of 9.32/10, with 95% likelihood to recommend. Recent reviews consistently praise its ease of use, feature set, and support, especially among small, boutique, and city center hotels.
Steingress Gaston has no recent reviews or ratings, making it impossible to assess hotel satisfaction or preferences.
Edge: Mews POS.
Mews charges a flat monthly fee of $200, with no additional implementation or setup costs, and no freemium options. Its transparent pricing aligns with its comprehensive feature set and active support.
Steingress Gaston does not publish pricing details, nor does it offer trial information. Its cost structure remains unclear, which may complicate budgeting and decision-making.
Not ideal if:
Not ideal if:
Mews POS stands out as the better choice for hotels, thanks to its current active user base, extensive feature set, and regional presence. Its high ratings and recent reviews confirm its reliability and suitability for hospitality environments, especially in North America and Europe.
Steingress Gaston, while offering AI-driven management tools, has limited hotel-specific features, no recent customer feedback, and a very narrow integration portfolio. It may fit niche property management needs outside hospitality but is not recommended for hotel operations today.
If your hotel needs a proven, comprehensive POS integrated with a hotel PMS, Mews POS is clearly the more reliable and future-ready solution. For tenants or property managers focused on AI and lease automation, Steingress may be considered, but with caution given the lack of recent validation.
La tarification des Systèmes de point de vente hôteliers est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
|
|
|
|
|---|---|---|
| Starting Price | From $200/mo | — |
Selon la base de donnees produits de HTR, Mews POS et Steingress Gaston partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
|
|
|---|---|---|
| Conforme PCI | ||
| Fractionnement des chèques | ||
| Menus numériques | ||
| Rapports de journal de paiement | ||
| Réductions et promotions | ||
| Vente incitative |
Affichage des principales differences. 17 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 8 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aucune etude de cas publiee pour cet objectif pour le moment.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Aucune etude de cas publiee pour cet objectif pour le moment.
Ce que les hoteliers apprecient
L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations con... L'interface de Mews est décrite comme moderne et intuitive, facilitant une navigation fluide. Cependant, certains avis suggèrent des améliorations concernant la complexité et la flexibilité des outils de reporting, notamment pour les configurations multi-établissements et l'analyse opérationnelle détaillée.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Les points de friction pour les hoteliers
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérien... La plateforme est appréciée pour ses options de personnalisation, permettant des flux de travail et des alertes sur mesure afin d'améliorer l'expérience client. Cependant, les utilisateurs expriment également le besoin de fonctionnalités de personnalisation plus intuitives pour répondre à des besoins opérationnels spécifiques et aux interactions avec les clients.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Mews POS et Steingress Gaston partagent de nombreuses fonctionnalites Hotel POS Systems de base, mais chacun a des capacites uniques. Mews POS propose 335 partenaires d'integration verifies, tandis que Steingress Gaston en propose 2. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Mews POS est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Mews POS : Non. Steingress Gaston : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel POS Systems proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Mews a un HT Score de 100 et Steingress Registrierkassencenter GmbH & Co KG a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
|---|---|---|
| Notes et avis clients |
|
A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
|
A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
|
A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
|
Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
Conseiller en recommandations de produits