Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™
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ICG Check-in Online
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ICG Check-in Online
Unranked in Contactless Check-in
Not yet recommended by any hotels
ICG Software has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is ICG Software?
Founded in | Headquarters in | 20 employees
ICG Check-in Online is a guest management system designed to streamline the check-in process for hotels and other accommodation providers. This platform offers a seamless, contactless check-in experience by allowing guests to complete registration and payment procedures online before arrival.
By reducing the need for front desk interactions, ICG Check-in Online enhances operational efficiency and guest satisfaction. It fits seamlessly into existing property management systems, automating tasks such as ID verification and room assignment, which reduces manual workload and minimizes human error.
The platform's intuitive interface is easy to integrate and provides real-time updates, ensuring that both staff and guests are always in sync. This ensures a smoother, more enjoyable start to the guest's stay, helping you deliver exceptional service from check-in to check-out.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of ICG Software products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
ICG Software Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
ICG Software Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by ICG Software
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
ICG Software's Provided Description:
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FAQs
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ICG Check-in Online Alternatives
Not sure if ICG Software is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
0/1 features
Q4 '26 Contactless Check-in Survey Insights
Is ICG Software a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 10
Small
94%
(132)
Duve is a top Contactless Check-in pick among small hotels on HotelTechReport, praised for allowing guests to complete pre-check-in online and upload necessary documents, making the reception process smoother and faster. Hoteliers appreciate how it enables effective communication and upselling opportunities without added hassle.
#1
of 9
Mid-sized
95%
(1,044)
Canary Technologies is a top Contactless Check-in pick among mid-sized hotels on HotelTechReport, praised for its mobile check-in feature, which "makes the arrival process smoother and more efficient for both our guests and our front desk team." This capability streamlines operations and enhances guest satisfaction.
#1
of 7
Large
96%
(285)
Canary Technologies is a top Contactless Check-in pick among large hotels on HotelTechReport, noted for its ability to streamline the check-in process and enhance operational efficiency. Hoteliers appreciate that guests can complete check-ins from their mobile devices, which significantly reduces wait times and minimizes congestion at the front desk.
Small
94%
(132)
#1
of 10
Duve is a top Contactless Check-in pick among small hotels on HotelTechReport, praised for allowing guests to complete pre-check-in online and upload necessary documents, making the reception process smoother and faster. Hoteliers appreciate how it enables effective communication and upselling opportunities without added hassle.
Mid-sized
95%
(1,044)
#1
of 9
Canary Technologies is a top Contactless Check-in pick among mid-sized hotels on HotelTechReport, praised for its mobile check-in feature, which "makes the arrival process smoother and more efficient for both our guests and our front desk team." This capability streamlines operations and enhances guest satisfaction.
Large
96%
(285)
#1
of 7
Canary Technologies is a top Contactless Check-in pick among large hotels on HotelTechReport, noted for its ability to streamline the check-in process and enhance operational efficiency. Hoteliers appreciate that guests can complete check-ins from their mobile devices, which significantly reduces wait times and minimizes congestion at the front desk.
Rank
Hotel type
Popular alternatives
#1
of 12
City Center Hotels
95%
(385)
Canary Technologies is a top Contactless Check-in pick among city center hotels on HotelTechReport, thanks to its streamlined digital check-in process that significantly reduces front desk congestion. Hoteliers appreciate how guests can complete everything from their devices before arrival, enhancing the overall experience and saving time for staff.
#1
of 11
Boutique Hotels
95%
(756)
Canary Technologies is a top Contactless Check-in pick among boutique hotels on HotelTechReport, praised for its ability to streamline the guest check-in process by enabling pre-registration and secure ID verification before arrival. This not only saves valuable time for both staff and guests but also enhances the overall arrival experience.
#1
of 11
Luxury Hotels
95%
(579)
Canary Technologies is a top Contactless Check-in pick among luxury hotels on HotelTechReport, praised for its ability to expedite check-ins through a secure mobile process, allowing guests to complete all necessary documentation in advance. This streamlining significantly reduces wait times at the front desk, enhancing the overall guest experience.
City Center Hotels
95%
(385)
#1
of 12
Canary Technologies is a top Contactless Check-in pick among city center hotels on HotelTechReport, thanks to its streamlined digital check-in process that significantly reduces front desk congestion. Hoteliers appreciate how guests can complete everything from their devices before arrival, enhancing the overall experience and saving time for staff.
Boutique Hotels
95%
(756)
#1
of 11
Canary Technologies is a top Contactless Check-in pick among boutique hotels on HotelTechReport, praised for its ability to streamline the guest check-in process by enabling pre-registration and secure ID verification before arrival. This not only saves valuable time for both staff and guests but also enhances the overall arrival experience.
Luxury Hotels
95%
(579)
#1
of 11
Canary Technologies is a top Contactless Check-in pick among luxury hotels on HotelTechReport, praised for its ability to expedite check-ins through a secure mobile process, allowing guests to complete all necessary documentation in advance. This streamlining significantly reduces wait times at the front desk, enhancing the overall guest experience.
Rank
Region
Popular alternatives
#1
of 11
Europe
93%
(240)
Duve is a top Contactless Check-in pick among small hotels in Germany on HotelTechReport, with its online check-in feature enabling guests to complete registration before arrival, greatly reducing workload at the front desk. Hoteliers appreciate that “the guests can fill up the form and details prior to arriving at the hotel,” allowing staff to focus more on personalized service.
#1
of 5
North America
95%
(1,363)
Canary Technologies is a top Contactless Check-in pick among North America on HotelTechReport, praised for its mobile check-in feature which allows guests to complete their check-in process and provide ID and credit card information securely before arrival, enabling faster and smoother arrivals at the hotel.
#1
of 4
Asia Pacific
93%
(28)
Canary Technologies is a top Contactless Check-in pick among Asia Pacific on HotelTechReport, praised for enabling guests to complete pre-registration online, allowing them to bypass traditional check-in procedures and letting hotel staff focus on delivering a personal welcome.
Europe
93%
(240)
#1
of 11
Duve is a top Contactless Check-in pick among small hotels in Germany on HotelTechReport, with its online check-in feature enabling guests to complete registration before arrival, greatly reducing workload at the front desk. Hoteliers appreciate that “the guests can fill up the form and details prior to arriving at the hotel,” allowing staff to focus more on personalized service.
North America
95%
(1,363)
#1
of 5
Canary Technologies is a top Contactless Check-in pick among North America on HotelTechReport, praised for its mobile check-in feature which allows guests to complete their check-in process and provide ID and credit card information securely before arrival, enabling faster and smoother arrivals at the hotel.
Asia Pacific
93%
(28)
#1
of 4
Canary Technologies is a top Contactless Check-in pick among Asia Pacific on HotelTechReport, praised for enabling guests to complete pre-registration online, allowing them to bypass traditional check-in procedures and letting hotel staff focus on delivering a personal welcome.
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ICG Software Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, ICG Check-in Online is the #59 most trending product in the Contactless Check-in category (out of 89) and the #2372 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreICG Software’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
ICG Software Pricing
Pricing Available By Request
ICG Software has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare ICG Software to Top Alternatives
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Straiv - Everyone Loves a Smooth Stay
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|---|---|---|
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ICG FrontHotel
0% recommended by 0 hotels |
Property Management Systems
|
Support
Unverified
ICG Software has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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