Canary Contactless Check-In

Ranked 3rd (out of 47) in Self Service & Contactless Checkin

Self Service & Contactless Checkin

Ratings Snapshot

Certificate of Excellence
Read 87 reviews
90%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Canary Contactless Check-In has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #3 out of 47 in Self Service & Contactless Checkin

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer support
4.5/5
Verified Customer Support

Canary Technologies’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Canary Contactless Check-In Overview

Top Alternative: EasyWay Online Checkin

Canary Contactless Check-In Overview

Seamlessly check-in your guests without exchanging credit cards, IDs or registration forms. Hotels that implement Contactless Check-In from Canary have higher guest satisfaction, lower front desk costs, and make more revenue from add-ons and upsells. Canary integrates with all major Property Management Systems, and setup takes just 20 minutes.

About Canary Technologies

Founded in 2016 | Headquarters in San Francisco United States | 35 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Pros & Cons

Like 90% recommend

Front Desk from Boutique

We like that canary link can be Completed: - in cell phone via text or email - super fast -Safe and efficient - Easy check in ffor the guest

Front Desk Agent from Boutique

I love that canary has gone paperless. The link for guests is so easy & effective. Contact less mobile check in is the next big thing in the hotel industry. Love it!

General Manager from Boutique in

Very user friendly for our staff and our guests! The process is pretty much seamless and efficient. We have not had any issues with canary!

Manager from Motel

Guest receiving text are not getting clear message what it is for maybe word it better so they fell comfortable to complete digital check in. Please remove the wording you are now checked in, guest are confused when they...

Reservation from Other

I can't think of anything. It all works very well and the guests like to have the control of when they check in.

General Manager from Branded

We are still receiving chargebacks from cards verified by Canary, this was supposed to be fraud proof...

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Expert Q&A and Partner Recommendations

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Canary Technologies hasn’t been recommended by any experts or partners yet

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GETTING STARTED

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Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • Greece

87 Verified Canary Technologies Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Self Service & Contactless Checkin providers. It is advised that you ask for recent references before proceeding.

Dec 21, 2020

Canary Contactless Check-In Review: Easy to use, guest feel it is a safe way to provide their credit card info

Room Reservation agent from Resort in Kihei (United States)

Recommend 7/10
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What do you like most?

This Canary site is simple and easy to use for sending links to guests for third party authorization forms. Keeping credit card info secure with a simple systems is key to making sure the clients are not...

What do you dislike or think could be improved?

I think the wording used for the automated email needs to be a more professional setup or allow us to we modify and save our own verbiage. I actually cannot send your emails because of the Hi! or dashes w...

Customer support
3
Ease of use
5
Value for money
2.5
Implementation
3

Dec 19, 2020

Canary Contactless Check-In Review: excellent contact free authorization and check in process for hotels

General Manager from Boutique in San Antonio (United States)

Recommend 10/10
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What do you like most?

Very user friendly for our staff and our guests! The process is pretty much seamless and efficient. We have not had any issues with canary!

What do you dislike or think could be improved?

I honestly dont think there is much that needs improving. My only concern would be figuring out how to integrate phone numbers and email addresses more with third party OTAs.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 17, 2020

Canary Contactless Check-In Review: Safe and Quick

Front Desk Supervisor from Boutique in Fullerton (United States)

Recommend 10/10
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What do you like most?

The contactless check in had really helped us in a way that makes the process much safer and faster not just for us but for the guests as well.

What do you dislike or think could be improved?

If we could get a notification letting us know that the guest had submitted the contactless check in would really help us out.

Customer support
5
Ease of use
5
Value for money
n/a
Implementation
n/a

Dec 17, 2020

Canary Contactless Check-In Review: Canary Contracts

Director of Sales & Marketing from Boutique in Fullerton (United States)

Recommend 9/10
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What do you like most?

Since signing up with Canary, getting sales contracts/payments out and signed, has become a very easy electronic process. No need for paper and it's more efficient not having to fax/scan documents back an...

What do you dislike or think could be improved?

I wish my clients would receive the finalized contract copy like I do by email. It seems like I still need to take the extra step to send them the final copy after the process is complete.

Customer support
4
Ease of use
4
Value for money
n/a
Implementation
n/a

Dec 15, 2020

Canary Contactless Check-In Review: Canary Overview

Night audit from Boutique in West Hollywood (United States)

Recommend 8/10
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What do you like most?

Its fairly easy and simple to use; sending the Cc authorization is really simple. Along with the mobile check in process.

What do you dislike or think could be improved?

If the reservations can sync up with opera and not have to manually make a reservation each time; which I think it would make it easy on everyone.

Customer support
4.5
Ease of use
4.5
Value for money
4
Implementation
4.5

Dec 15, 2020

Canary Contactless Check-In Review: A great help!

Accounting Clerk from Branded in Greenville (United States)

Recommend 10/10
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What do you like most?

I truly enjoy the ability to let guest fill out a credit card form online securely. I also enjoy having a check and balance system in place to ensure no fraud occurs with my clients credit cards.

What do you dislike or think could be improved?

Currently, I do not have any major suggestions, the program and system works great as is. The only thing I would be interested in is to have access via an app to see if a form has been completed or not.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
$500/month-$1500/month
Monthly service fee
Less than $1000/month

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