Canary Contactless Check-In

Ranked 1 (out of 57) in Contactless Check-in

Contactless Check-in

Improve the guest experience, increase revenue and streamline operations with Contactless Check-In...

Ratings Snapshot

Certificate of Excellence
Read 209 reviews
94%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 57 in Contactless Check-in

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.7/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
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  • City Center Hotels 15 verified reviews
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  • Limited Service & Budget Hotels 13 verified reviews
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Canary Contactless Check-In Overview

Canary Contactless Check-In Overview

Seamlessly check-in your guests without exchanging credit cards, IDs or registration forms. Hotels that implement Contactless Check-In from Canary have higher guest satisfaction, lower front desk costs, and make more revenue from add-ons and upsells. Canary integrates with all major Property Management Systems, and setup takes just 20 minutes.

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Cyber Security & Fraud Prevention
Browse integrations (38 verified)

What customers love about Canary Contactless Check-In

Like 94% recommend

Director of Event Management

easy to create a link easy for our guests to complete the link all the way around it is secure and quick

Front Office Manager

very secured & reliable Easy to use without any difficulty Fast to complete. it takes about 5-10 mins to complete the whole process

Director of Marketing

We've used Canary for almost a year. We find it quick and easy to navigate. It works well across departments.

Director of Finance

The perfect product to eliminate risk and maintain audit compliance. We currently use the credit card authorization form, contract, and contactless check-in. All great additions to our property. The property was a paper ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Having Canary on board help us with the day to day operation, allowing our Front Desk Team to do a better quality job in less time, which is always good in order to respond to other customer needs. What works best for us is the Credit Card Fraud prevention system, as it help us identify potential is...

by Walter Krause (MICROS) on September 28, 2022

See more answers (9)
Question:

What differentiates this product or service from the competition?

Answer:

So far we are satisfied with the Guest Messaging service. We are currently working to fasten up the contactless check-in process process so we can take care of situations where we have lines of customer corresponding to corporate groups coming over at the same time. We are using the QR Code printed ...

by Walter Krause (MICROS) on September 28, 2022

See more answers (9)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Having Canary on board help us with the day to day operation, allowing our Front Desk Team to do a better quality job in less time, which is always good in order to respond to other customer needs. What works best for us is the Credit Card Fraud prevention system, as it help us identify potential is...

by Walter Krause (MICROS) on September 28, 2022

See more answers (9)
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+ 7 recommend
Recommended by Show More (5)

Features

Other

24/26 features

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Canada
  • Bahamas
  • Mexico
  • United Kingdom
  • Australia
  • United Arab Emirates
  • Netherlands
  • Maldives

209 Verified Canary Technologies Reviews

Likelihood to Recommend
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November 24, 2022

Canary Contactless Check-In Review: Easy to use and great revenue generator!

Sales & Events Coordinator from City Center Hotels in Spring Hill (Australia)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

We are really enjoying the upsell feature which is generating additional revenue without us having to go out of our way. The contactless check in also works really well especially for busy days as it mean...

What do you dislike or think could be improved?

The only negative we have is that there is no option to reorder the room upgrades so they are below the other upsell items.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Canary Contactless Check-In Review: Using Canary Technologies to obtain credit card authorizations make checking guests in much more efficient.

Guest services agent from Branded Hotels in Woodstock (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We are solving credit card authorization issues by using Canary as our credit card authorization link for businesses and individuals.

What do you dislike or think could be improved?

When using Canary to send credit card authorizations to businesses and individual guests, the time it takes to log in, wait for the code and then log back in, is a little time consuming. One simple step t...

Customer Support
3
Ease of Use
4
Value for money
4
Implementation
3

November 24, 2022

Canary Contactless Check-In Review: It's a great tool. Guests spend less time at our desk and can get to their rooms quickly. Contactless check-in...

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Upsell features is the best so far and can boost revenue easily. Our room upgrades and shop sales have increased with canary.

What do you dislike or think could be improved?

Better integration. Ability to not send the check-out links to people who didn't yet check-in. Ability to expand the top selling items list in the insights dashboard.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

November 24, 2022

Canary Contactless Check-In Review: Using Canary makes the guest interaction simple and the check in process fast

Front Desk / Night Auditor from Luxury Hotels in Nashville (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

One thing i like is the canary site is secure. Using canary allows easier check in. I mostly like being able to verify the guest's information ahead of time.

What do you dislike or think could be improved?

I don't have any recommendations on improvement. The whole process if perfect from beginning to end. I wish more hotels used this service.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

November 24, 2022

Canary Contactless Check-In Review: Secured Effciency

Reservations Agent from Luxury Hotels in Nassau (Bahamas)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

I value the fact that our guests can send their credit card details in such a secured way and the processed is so seamless and efficient.

What do you dislike or think could be improved?

The only thing I would like to improve is the section time that it takes between sending the link and the form being filled.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Canary Contactless Check-In Review: Contactless check in

front desk from Branded Hotels in Everett (United States of America)

Recommend 5/10
Full blue star
Full blue star
Half blue star
Empty blue star
Empty blue star

What do you like most?

For contactless check in what I like most is that when the guest pre register they can answer those big questions before checking in, so we are more prepared to accommodate their special request such has ...

What do you dislike or think could be improved?

What I would like to see more would be better fraud prevention Iam not sure if it's possible, but people can book rooms online with prepaid cards or someone else's card and when they check in and I have t...

Customer Support
3
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
$500/month-$1500/month
Monthly service fee
Less than $1000/month

Popular Canary Contactless Check-In Integrations

View all (38 Canary Technologies Integrations)