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Canary Contactless Check-In

4.7 (1508 REVIEWS)

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100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Silvio, Emilio, Andrija + 65 more experts recommend Canary Technologies

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Canary Contactless Check-In

4.8 (1508 REVIEWS)

Ranked 1 (out of 86) in Contactless Check-in

2026 Winner Hotel Software

Hoteliers voted Canary Technologies as the #1 Contactless Check-in provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™

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96% recommended by 2574 hotels

Four Seasons, Ace Hotel, Hilton & 2571 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary Technologies enhances hotel operations through features such as contactless check-in and guest messaging, which streamline processes and improve the guest experience. The platform's upselling capabilities help increase revenue by offering room upgrades and additional services. While features like digital tipping and fraud prevention tools further support hotel operations, there are areas for improvement, such as integration with existing systems and customization options to better tailor the platform to individual hotel needs.

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Four Seasons, Ace Hotel, Hilton & 2571 others

Read their reviews

Partners say

Industry experts recommend Canary Technologies for its robust and highly customizable Guest Management Platform, emphasizing its unique paperless solutions that combat fraud and chargebacks while enhancing staff productivity. Noteworthy are its Digital Contracts and Digital Authorizations, praised for security and simplicity. Canary's modular offerings allow hoteliers to select individual services or a unified platform, ensuring flexibility and PCI compliance.

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Silvio, Emilio, Andrija and 54 others

Read their recommendations

What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

200 | Small (10-49 room)

1039 | Mid-Sized (50-99 room)

2230 | Large (100-499 room)

257 | X-Large (500+ room)

Country

2859 | United States

462 | Canada

53 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

19 | Bahamas

19 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | India

8 | Turkey

7 | France

7 | Malaysia

6 | Japan

6 | United Arab Emirates

6 | Ireland

6 | Portugal

6 | Colombia

5 | Czech Republic

5 | Philippines

5 | New Zealand

5 | China

4 | Bahrain

4 | Switzerland

4 | Kenya

4 | Hungary

3 | Hong Kong

3 | Netherlands

3 | Guatemala

3 | Egypt

3 | Antigua and Barbuda

3 | Cayman Islands

3 | Austria

3 | Qatar

3 | Greece

3 | Brazil

3 | Costa Rica

2 | Belgium

2 | Saudi Arabia

2 | Maldives

2 | Thailand

1 | Bulgaria

1 | Malta

1 | Panama

1 | Vanuatu

1 | Chile

1 | Burkina Faso

1 | South Africa

1 | Tanzania

1 | Mongolia

1 | Malawi

1 | Russian Federation

1 | Oman

1 | Germany

1 | Nepal

1 | Tunisia

1 | Slovakia

Type

2053 | Branded Hotels

1787 | Boutique Hotels

1679 | Bed & Breakfast & Inns

1396 | Luxury Hotels

1386 | Airport/Conference Hotels

1220 | Limited Service & Budget Hotels

1196 | Resorts

948 | City Center Hotels

371 | Extended Stay & Serviced Apartments

273 | Hostels

214 | Motels

169 | Casinos

76 | RV Parks & Campgrounds

74 | Vacation Rentals & Villas

Region

3365 | North America

133 | Europe

63 | Asia Pacific

53 | Oceania

45 | Central America

33 | Middle East

17 | South America

9 | Africa

Category

1872 | Cyber Security & Fraud Prevention

1508 | Contactless Check-in

1471 | Guest Messaging Software

869 | Upselling Software

606 | Digital Tipping Solutions

189 | Hotel Chatbots

32 | Call Center Software

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Canary Technologies Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Contactless Check-in for Mid-sized Hotels
#1 of 9
Best Contactless Check-in for Enterprise Hotels
#1 of 5
Best Contactless Check-in for Large Hotels
#1 of 6

Canary Technologies Contactless Check-in Rankings

By size
Best Contactless Check-in for Small Hotels 92% recommended by 96 Small hotels
#2 of 10
Small hotels say that Canary Technologies' contactless check-in consistently eases guest communication, enhances operational efficiency, and provides secure credit card processing, according to verified HotelTechReport reviews. These features are consistently highlighted for improving the guest experience in Small hotels.
Best Contactless Check-in for Mid-sized Hotels 95% recommended by 1,046 Mid-sized hotels
#1 of 9
Mid-sized hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews because it improves front desk efficiency, enhances guest satisfaction through secure communication, and offers robust fraud prevention measures important to Mid-sized operations.
Best Contactless Check-in for Enterprise Hotels 95% recommended by 102 Enterprise hotels
#1 of 5
X Large hotels say that Canary Technologies' Contactless Check-in facilitates efficient and smoother guest arrivals, enhances operational workflows, and offers secure ID and payment processing. Verified HotelTechReport reviews highlight its integration with key management systems, proactive guest communication, and effective fraud prevention—all valuable for large-scale operations.
Best Contactless Check-in for Large Hotels 95% recommended by 234 Large hotels
#1 of 6
Large hotels say that Canary Technologies' Contactless Check-in, based on verified HotelTechReport reviews, excels in reducing front desk congestion, providing seamless PMS integration, and enhancing guest satisfaction with user-friendly interfaces and efficient payment processing.
By type
Best Contactless Check-in for Vacation Rentals & Villas 96% recommended by 40 Vacation Rentals & Villas hotels
#2 of 6
Vacation-Rentals-Villas hotels say that Canary Technologies’ Contactless Check-in ranks highly due to its user-friendly interface, robust security measures, and streamlined operations, as noted in verified HotelTechReport reviews. These strengths are vital for optimizing efficiency and guest satisfaction.
Best Contactless Check-in for RV Parks & Campgrounds 95% recommended by 26 RV Parks & Campgrounds hotels
#1 of 2
Rv-Parks-Campgrounds hotels say that Canary Technologies' Contactless Check-in enhances operational efficiency and reduces guest wait times, as cited in verified HotelTechReport reviews. It is praised for ease of use, effective communication features, and boosting security through identity verification.
Best Contactless Check-in for Luxury Hotels 95% recommended by 577 Luxury Hotels hotels
#1 of 11
Luxury hotels say that Canary Technologies' Contactless Check-in excels based on verified HotelTechReport reviews. Recurring strengths include seamless integration with existing systems, efficient guest messaging, and robust security measures—all vital for enhancing operational efficiency and guest satisfaction in Luxury environments.
Best Contactless Check-in for Extended Stay & Serviced Apartments 96% recommended by 118 Extended Stay & Serviced Apartments hotels
#1 of 7
Extended-Stay-Serviced-Apartments hotels say that Canary Technologies' Contactless Check-in receives high marks in verified HotelTechReport reviews due to its user-friendly interface, seamless integration with existing systems, and enhanced fraud prevention capabilities, which are crucial for these properties.
Best Contactless Check-in for Limited Service & Budget Hotels 95% recommended by 518 Limited Service & Budget Hotels hotels
#1 of 8
Limited-Service-Budget hotels say that Canary Technologies' Contactless Check-in improves efficiency and guest communication, according to verified HotelTechReport reviews. Users highlight the ease of use and streamlined operations, appreciating the reduction in front desk congestion and enhanced guest messaging.
Best Contactless Check-in for Airport/Conference Hotels 95% recommended by 500 Airport/Conference Hotels hotels
#1 of 8
Conference hotels say that Canary Technologies' Contactless Check-in is highly rated in verified HotelTechReport reviews for enhancing guest communication, reducing front-desk workload, and increasing upsell revenue opportunities, crucial aspects for managing large events and improving operational efficiency during conferences.
Best Contactless Check-in for Boutique Hotels 95% recommended by 736 Boutique Hotels hotels
#1 of 11
Boutique hotels say that Canary Technologies' Contactless Check-in excels due to its seamless integration with existing systems, user-friendly interface, and enhanced security measures. Verified HotelTechReport reviews frequently highlight the streamlined guest experience and improved communication, both vital for Boutique properties.
Best Contactless Check-in for Bed & Breakfast & Inns 96% recommended by 642 Bed & Breakfast & Inns hotels
#1 of 8
Bed-N-Breakfast hotels say that Canary Technologies' Contactless Check-in streamlines guest experiences and boosts operational efficiency, according to verified HotelTechReport reviews. Recurring strengths include seamless guest communication, ease of use for staff and guests, and enhanced upselling opportunities.
Best Contactless Check-in for Branded Hotels 95% recommended by 685 Branded Hotels hotels
#1 of 8
Branded hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its efficient and intuitive process that significantly reduces lobby wait times and enhances guest communication. Moreover, its user-friendly interface is appreciated for ensuring seamless integration into hotel operations, streamlining guest interactions and improving overall experience.
Best Contactless Check-in for Casinos 94% recommended by 72 Casinos hotels
#1 of 2
Casino hotels say that Canary Technologies' Contactless Check-in ranks highly due to its efficiency and enhanced communication with guests before arrival, as indicated by verified HotelTechReport reviews. These strengths help streamline operations and improve guest experience, crucial for busy Casino environments.
Best Contactless Check-in for City Center Hotels 95% recommended by 362 City Center Hotels hotels
#1 of 9
City-Center-Hotel hotels say that Canary Technologies' Contactless Check-in boosts front desk efficiency and reduces wait times, according to verified HotelTechReport reviews. Hotels value its data security and fraud prevention capabilities, offering a seamless digital check-in and guest management process.
Best Contactless Check-in for Hostels 95% recommended by 106 Hostels hotels
#2 of 5
Hostel hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its seamless integration with existing systems, ease of use, and strong fraud prevention measures. These features are crucial for Hostel hotels to enhance guest experience and operational efficiency.
Best Contactless Check-in for Motels 96% recommended by 108 Motels hotels
#1 of 2
Motel hotels say that Canary Technologies' Contactless Check-in ranks highly due to its effective guest messaging, seamless integration with upselling features, and enhanced check-in efficiency, as highlighted in verified HotelTechReport reviews. These tools streamline operations and improve both guest engagement and convenience.
Best Contactless Check-in for Other 95% recommended by 147 Other hotels
#1 of 6
Other hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its seamless integration, ease of use, and enhanced security. It simplifies operations by accelerating the check-in process, offering upselling capabilities, and supporting effective guest communication, which are critical strengths for Other hotels.
Best Contactless Check-in for Resorts 95% recommended by 469 Resorts hotels
#1 of 10
Resort hotels say that Canary Technologies' Contactless Check-in receives high ratings in verified HotelTechReport reviews thanks to its seamless integration with existing systems, its ability to expedite check-in and reduce front desk congestion, and its effective guest communication platform that enhances the overall experience.
By region
Best Contactless Check-in for hotels in North America 95% recommended by 1,316 hotels in North America
#1 of 5
Hotels in North America say that Canary Technologies' Contactless Check-in tool significantly enhances guest communication and front desk efficiency, which is a key priority for properties aiming to streamline operations and improve guest satisfaction. The platform's ease of use, secure payment solutions, and ability to integrate multiple functions like messaging, upsells, and digital authorizations into one system are highly praised for aligning with the operational needs of hotels. However, they also note areas for improvement such as integration with other systems and enhanced customization options to better fit specific hotel needs and brand styles.
Best Contactless Check-in for hotels in Asia Pacific 93% recommended by 27 hotels in Asia Pacific
#1 of 4
Hotels in Asia Pacific say that Canary Technologies’ Contactless Check-in tool significantly enhances operational efficiency and improves the guest experience by offering features like mobile check-in, guest messaging, and upselling functionalities. The platform's seamless integration with PMS and the ability to communicate via popular messaging apps such as WhatsApp, LINE, and WeChat align with the region's technological preferences and operational needs by reducing front-desk bottlenecks and catering to diverse guest communication preferences. Despite occasional technical challenges, the proactive support from Canary and its robust security measures resonate well with the demands for reliable and secure solutions in this competitive hospitality market.
Best Contactless Check-in for hotels in Middle East 95% recommended by 11 hotels in Middle East
#2 of 3
Hotels in the Middle East say that Canary Technologies' Contactless Check-in product significantly enhances operational efficiency and guest satisfaction, crucial factors for their high-paced hospitality environment. The system's user-friendly interface, quick payment processing, and integration of upsell opportunities align well with their priorities to streamline front desk operations and boost revenue. However, they emphasize the need for better customization options and addressing local compliance challenges such as passport scanning, to fully meet the regional operational requirements.
Best Contactless Check-in for hotels in Oceania 94% recommended by 30 hotels in Oceania
#1 of 2
Hotels in Oceania say that Canary Technologies’ Contactless Check-in product offers a significant enhancement to guest satisfaction and operational efficiency, crucial for meeting the region's dynamic hospitality demands. The product's ease of use, PCI compliance, and seamless integration with Property Management Systems ensure a smooth and efficient check-in experience, minimizing wait times and improving workflows. However, hotels emphasize the need for improvements in message management and AI communication to avoid guest confusion, as well as enhanced integration with existing hotel systems to streamline operations further.
Best Contactless Check-in for hotels in Europe 96% recommended by 65 hotels in Europe
#3 of 10
Hotels in Europe say that Canary Technologies' Contactless Check-in significantly enhances operational efficiency by minimizing front-desk workload and reducing lobby congestion, which is ideal for the high-occupancy periods common in European hotels. The platform's robust integration with existing systems and compliance with GDPR are essential features, addressing Europe’s stringent data privacy norms. Moreover, its capacity for upselling and personalized guest interactions boosts incremental revenue, making it a crucial tool for maximizing profitability while offering a seamless, modern guest experience.
Best Contactless Check-in for hotels in South America 99% recommended by 7 hotels in South America
#1 of 1
Hotels in South America say that Canary Technologies's Contactless Check-in product enhances guest experiences by offering easy pre-arrival service purchases and streamlined check-in processes, which are particularly valuable for improving operational efficiency and boosting service sales—a key consideration for hotels in the region. However, they highlight the need for improvements in automation, localized communication, and more seamless integration with existing property management systems to fully align with their unique operational needs and regional preferences.
Best Contactless Check-in for hotels in Central America 96% recommended by 20 hotels in Central America
#1 of 1
Hotels in Central America say that Canary Technologies' Contactless Check-in product enhances operational efficiency by streamlining guest check-in processes, allowing visitors to pre-register and submit credit card details securely. This tool is particularly valuable in the region due to its focus on time-saving features, ensuring guest privacy, and promoting health and safety—essential factors for maintaining smooth, secure, and hygienic operations in a post-pandemic landscape. Moreover, hotels appreciate the potential for increased revenue through upselling opportunities during the check-in process, aligning with local operational goals and preferences for efficiency and enhanced guest experiences.
Best Contactless Check-in for hotels in Africa 98% recommended by 5 hotels in Africa
#1 of 1
Hotels in Africa say that Canary Technologies' Contactless Check-in product significantly streamlines operations by reducing paperwork and check-in queues, thus enhancing both staff efficiency and guest experience through a mobile-friendly interface. The product also supports local operational needs by facilitating dynamic upselling opportunities, which boost ancillary revenue through convenient options like room upgrades and additional services. While some customization and payment flexibility could enhance its utility, the overall satisfaction from both staff and guests underline its positive impact on hotel revenue and service delivery.
By country
Best Contactless Check-in for hotels in United Arab Emirates 96% recommended by 5 hotels in United Arab Emirates
#1 of 1
Hotels in United Arab Emirates say that Canary Technologies' Contactless Check-in product excels in user-friendliness and enhances the guest experience, particularly emphasizing the system’s capabilities in upselling and fraud prevention—features crucial for the UAE’s hospitality market that values seamless integration and additional revenue opportunities. Moreover, while the product provides excellent customer support and performance, there are minor areas for improvement like enhanced guest data collection for upsells and compliance with local passport scanning requirements, which are significant considerations for hotels operating in regions like Abu Dhabi.
Best Contactless Check-in for hotels in Australia 95% recommended by 24 hotels in Australia
#1 of 2
Hotels in Australia say that Canary Technologies' Contactless Check-in product offers a seamless experience that significantly improves operational efficiency and guest satisfaction, which are critical for maintaining a modern, tech-forward appeal. The platform's integration capabilities with Property Management Systems, along with features like digital ID records and advanced guest messaging, are particularly valued for their ability to enhance compliance, security, and communication—all essential factors for Australian hotels. Furthermore, the potential for revenue growth through efficient upselling further solidifies its appeal, while requests for more in-depth PMS integrations and minor enhancements reflect the industry's continued innovation and adaptation needs.
Best Contactless Check-in for hotels in Bahamas 96% recommended by 11 hotels in Bahamas
#1 of 1
Hotels in Bahamas say that Canary Technologies' Contactless Check-in product significantly enhances the guest experience by facilitating a seamless and efficient check-in process, which is crucial for accommodating the tropical hospitality industry's focus on swift service and privacy. The platform's ability to allow guests to pre-check in, securely handle credit card transactions, and offer revenue-generating upsells are highly valued features, given the competitive nature of the tourism industry in the Bahamas. However, there is a desire for enhanced integration capabilities and improved interaction features to further streamline operations and leverage guest feedback.
Best Contactless Check-in for hotels in Canada 94% recommended by 194 hotels in Canada
#1 of 2
Hotels in Canada say that Canary Technologies' Contactless Check-in product significantly enhances guest communication and operational efficiency. The ease of use and intuitive interface are highly valued, allowing for quick staff onboarding and seamless integration of various features such as digital check-in, payments, and upselling. Canadian hotels particularly appreciate the robust security measures that address specific fraud prevention needs, while the system's ability to streamline operations aligns with the fast-paced hospitality environment. Additionally, the comprehensive support and continuous product innovation from Canary enhance overall guest satisfaction and operational productivity, making it a preferred choice in the Canadian market.
Best Contactless Check-in for hotels in United Kingdom 95% recommended by 31 hotels in United Kingdom
#1 of 3
Hotels in the United Kingdom say that Canary Technologies' Contactless Check-in product is a valuable tool that simplifies front desk operations while enhancing guest experience. This solution, important for UK hotels looking to maintain efficiency and boost revenue, integrates smoothly with existing systems, offers robust upselling opportunities, and complies with GDPR standards, a crucial factor for data-sensitive environments. While some users suggest improvements in reporting features and integration flexibility, the majority commend its user-friendly interface and real-time communication capabilities, which are essential for delivering a modern, personalized guest journey and reducing wait times, particularly during peak hours.
Best Contactless Check-in for hotels in Ireland 96% recommended by 5 hotels in Ireland
#1 of 1
Hotels in Ireland say that Canary Technologies' Contactless Check-in product significantly enhances operational efficiency and guest experience by streamlining the check-in process, which is particularly important given the hospitality industry's emphasis on personalization and efficiency. Irish hoteliers appreciate the user-friendly interface and the ability to handle preliminary tasks such as payment and registration ahead of time, allowing staff more time to engage and build rapport with guests on arrival. However, there remains a concern regarding the product's communication methods, as Irish guests are generally wary of potential spam messages, highlighting a need for clear and trusted communication channels.
Best Contactless Check-in for hotels in Mexico 97% recommended by 16 hotels in Mexico
#1 of 2
Hotels in Mexico say that Canary Technologies's Contactless Check-in product is practical and user-friendly, significantly enhancing operations with its fraud prevention capabilities and seamless check-in processes. However, hotels underscore the importance of offering bilingual support, particularly English and Spanish interfaces, to better accommodate Hispanic clientele and suggest improvements in integration with existing systems to broaden utility. Importantly, the product's robust security features and ease of use stand out as key strengths for ensuring fast, secure, and efficient guest experiences, essential for meeting the diverse and evolving needs of Mexican hospitality operations.
Best Contactless Check-in for hotels in New Zealand 90% recommended by 5 hotels in New Zealand
#1 of 1
Hotels in New Zealand say that Canary Technologies' Contactless Check-in product is highly effective in streamlining the check-in process, offering convenience and efficiency, which aligns with the region's operational need for speed and reliability. The tool's ability to integrate with property management systems and provide reliable PCI compliance is appreciated; however, users often mention the desire for improved message management to prevent guest overload, highlighting a preference for a seamless yet minimally invasive digital interaction.
Best Contactless Check-in for hotels in Singapore 95% recommended by 8 hotels in Singapore
#1 of 1
Hotels in Singapore say that Canary Technologies’ Contactless Check-in product is highly valued for its user-friendly interface, which is crucial for accommodating a diverse international guest demographic and enhancing operational efficiency at the renowned high-traffic hotels in the city. The platform’s seamless integration into hotel operations supports Singapore's fast-paced hospitality environment by providing advantages such as revenue generation through upsells, significant time savings, and improved communication before guest arrival, aligning well with Singaporean hotels' emphasis on enhancing guest experiences and operational productivity.
Best Contactless Check-in for hotels in Turks And Caicos Islands 96% recommended by 5 hotels in Turks And Caicos Islands
#1 of 1
Hotels in Turks and Caicos Islands say that Canary Technologies' Contactless Check-in product provides a secure and efficient solution tailored to the region's hospitality needs, ensuring guest safety while reducing wait times, which is critical during peak tourist seasons or late arrivals. The platform's ability to minimize physical contact aligns with the islands' emphasis on maintaining hygiene and safety post-pandemic, while its seamless integration supports smooth daily operations, though accessibility and integration with existing systems could be improved.
Best Contactless Check-in for hotels in United States 95% recommended by 1,106 hotels in United States
#1 of 5
Hotels in the United States say that Canary Technologies' Contactless Check-in product is highly valued for its ability to streamline the check-in process, enhance guest communication, and improve operational efficiency. They appreciate the ease of use and security features, such as secure credit card authorization and fraud prevention, which align with the stringent data protection standards crucial to U.S. hotels. Additionally, features like digital tipping, upselling options, and seamless messaging are noted for adding revenue streams and boosting guest satisfaction, offering a comprehensive solution tailored to the operational needs and customer service priorities in the U.S. hospitality market.

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What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Contactless Check-In is a sophisticated Guest Management Platform designed to enhance the hotel guest experience and streamline front desk operations. By allowing guests to check in without the need to exchange physical credit cards, IDs, or registration forms, the platform significantly improves check-in efficiency and reduces wait times. It also offers secure digital credit card authorization, which helps reduce chargebacks and fraud. The upsell features enable hotels to generate additional revenue by promoting add-ons during the check-in process. Seamlessly integrating with major Property Management Systems, Canary Contactless Check-In requires only a 20-minute setup, making it an easy and effective solution for modernizing property management operations.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Canary Technologies

FAQs

Capabilities

Automatic Links

Secure Guest Registration

Verification & Fraud Prevention

Mobile Key Access

Contactless Checkout

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Available Add-ons & Modules

Canary Guest App

Hotel Guest Apps
Your customized and branded Guest App built for the modern guest. No app download required and integrates seamlessly into your PMS.

INCLUDED

Guest Surveys

Guest Survey Software
Automatically collect guest reviews before they check-out. Address any negative reviews before your guests even leave your property to turn detractors into promoters.

INCLUDED

Mobile Keys

Hotel Keyless Entry Systems
Canary's integrations with all the major door lock providers makes it easy for guests to digitally access their rooms.

PREMIUM ADD-ON

Dynamic Upsells

Upselling Software
Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

INCLUDED

Canary Messaging

Guest Messaging Software
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

INCLUDED

Review Manager

Reputation Management
Drive more reviews to 3rd-party review sites to boost your rankings and revenue.

INCLUDED

Canary Technologies Reviews Summary

4.7
Excellent
1508 reviews
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Boutique Hotels 95% recommended by 737 Boutique Hotels
Branded Hotels 95% recommended by 685 Branded Hotels
Bed & Breakfast & Inns 96% recommended by 643 Bed & Breakfast & Inns
Luxury Hotels 95% recommended by 577 Luxury Hotels
Limited Service & Budget Hotels 95% recommended by 521 Limited Service & Budget Hotels
Airport/Conference Hotels 95% recommended by 508 Airport/Conference Hotels
Resorts 95% recommended by 469 Resorts
City Center Hotels 95% recommended by 366 City Center Hotels
Extended Stay & Serviced Apartments 96% recommended by 118 Extended Stay & Serviced Apartments
Motels 96% recommended by 108 Motels
Hostels 95% recommended by 106 Hostels
Casinos 94% recommended by 72 Casinos
Vacation Rentals & Villas 96% recommended by 41 Vacation Rentals & Villas
RV Parks & Campgrounds 95% recommended by 26 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, Canary Contactless Check-In is the #1 most trending product in the Contactless Check-in category (out of 86) and the #5 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Canary Technologies as the #1 Contactless Check-in provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Canary Technologies Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

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49

Success Stories

7

References

10

Featured Customers

Canary Technologies Case Studies

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

Caldes de Malavella (Spain)

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

Byron Bay (Australia)

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

Miami Beach (United States)

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Fewer Calls, Better Service: Canary AI at The Pines Resort

Bass Lake (United States)

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Elevating the Swiss Resort Experience with Canary and Protel

Grindelwald (Switzerland)

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How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey

ValThorens (France)

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AI Brings Modern Guest Communication to a Historic Resort

Stowe (United States)

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

Chandler (United States)

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

Perth (Australia)

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

Plymouth (United States)

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

Santa Cruz (United States)

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

Durham (United States)

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How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

St. George (United States)

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84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

Truckee (United States)

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How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Plymouth (United States)

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How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Provincetown (United States)

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

San Francisco (United States)

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Orlando (United States)

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Rehoboth Beach (United States)

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Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Miami (United States)

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How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Kissimmee (United States)

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How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Cocoa Beach (United States)

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

FenwickIsland (United States)

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How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Bend (United States)

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

FenwickIsland (United States)

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

San Francisco (United States)

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Accord (United States)

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States)

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States)

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How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

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How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Whistler (Canada)

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Hyannis (United States)

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Anaheim (United States)

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How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Eagar (United States)

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How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States)

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How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States)

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Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States)

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How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States)

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How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

London (United Kingdom)

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How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

Las Vegas (United States)

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How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States)

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How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States)

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Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States)

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How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Monastir (Tunisia)

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How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States)

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Canary Technologies Reviews

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Looking for specific info?

10

Contactless check ins

Front desk agent from 75-99 room in College Station (United States)

Verified
5 months ago
I enjoy being able to quickly connect with guests before, during, and after their stay! I like that you can both text and send picture messages directly!
Country United States
Front desk agent
Mid-Sized Hotel
Share review
10

Great product, safe and secure

Itinerary Designer from 100 to 199 room Boutique in Napa (United States)

Verified
5 months ago
I really like being able to see the status of my request and to be able to add notes. The res send feature is also appreciate it to help guest find the request in their inbox when it has been sometime since the initial request.
Country United States
Itinerary Designer
Large Hotel
Share review
10

Love the updates!

Front Desk Agent from 100 to 199 room in Louisville (United States)

Verified
6 months ago
I absolutely love the updates to the new software, the check in process is SO easy and I love the real time messaging. I am also loving that about 80% for bookings come with the charges pre authorized already instead of having to do the manually in the folio. Way to go guys, this was an amazing update.
Country United States
Front Desk Agent
Large Hotel
Share review
9

A valuable tool for guest messaging and operations

General Manager from 10 to 24 room Bed & Breakfast & Inn in Banff (Canada)

Verified
6 months ago
• I really value Canary’s guest messaging functionality. It has significantly improved how we communicate with guests before arrival, during their stay, and after departure. Being able to message guests directly via SMS or WhatsApp without requiring them to download an app has reduced front desk congestion and made communication feel more s...
Country Canada
General Manager
Small Hotel
Share review
10

It was wonderful

Front desk agent from 50-74 room Bed & Breakfast & Inn in Hattiesburg (United States)

Verified
6 months ago
The Easy check-in the ability to do upsells like pet fees or late checkouts and to be able to message guests.
Country United States
Front desk agent
Mid-Sized Hotel
Share review
10

Message feature is great!

Front Desk from 50-74 room Boutique in Miami (United States)

Verified
6 months ago
I like the message feature, it allows a quick and easy way to communicate with the guests without having to call them.
Country United States
Front Desk
Mid-Sized Hotel
Share review
10

Perfect

Assistant Front desk Manager from 200 to 499 room Bed & Breakfast & Inn in Wrightsville Beach (United States)

Verified
6 months ago
We use Canary for a lot of things such as pre-registration, credit card authorizations, sending out messages or texting with guest is amazing.
Country United States
Assistant Front desk Manager
Large Hotel
Share review
8

Canary Review

Front Desk Manager from 100 to 199 room Boutique in Long Beach (United States)

Verified
6 months ago
I like how we can talk to guest with text. It's much faster and more time efficient. We can communicate with more guest at one time than talking over phone.
Country United States
Front Desk Manager
Large Hotel
Share review
10

Its Secure. Guest's feel safe using it.

Guest Service Supervisor from 100 to 199 room Resort in Providenciales (Turks and Caicos Islands)

Verified
6 months ago
Convenient & quick/easy its a time saver when you have a heavy check in. I would recommend all hotels use.
Country Turks and Caicos Islands
Guest Service Supervisor
Large Hotel
Share review
8

A reliable and modern solution for improving guest experience and front desk efficiency

Maintenance Helper/Housekeeping Supervisor/Front Desk Agent(For a period)) from 50-74 room Branded Hotel in Carlyle (Canada)

Verified
6 months ago
The contactless check-in process is simple and intuitive for guests, which reduces wait times at the front desk. Guest messaging allows staff to respond efficiently without constant phone calls, improving communication clarity.
Country Canada
Maintenance Helper/Housekeeping Supervisor/Front Desk Agent(For a period))
Mid-Sized Hotel
Share review
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Provides for an End to End Guest Journey experience which is different to other vendors. The easy of deployment and onboarding is flexible and adaptable to a variey of properties. Each of the modules can be selected and deployed as the property progresses during the digital transformation.

by Silvio Reale (GAIN) on June 26, 2026

Question:

What differentiates this product or service from the competition?

Answer:

The team behind the product and each module is industry leading. Canary has listed to the customer and developed a suite of modules which are can migrate leagcy options and on-board staff quickly. This enables Hoteliers to better engage guests.

by Silvio Reale (GAIN) on June 26, 2026

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

You can significantly improve your guest engagement using this product from arrival to departure and post stay. Guest Interaction is streamlined and every call is answered in a timely manner and managed promptly.

by Silvio Reale (GAIN) on June 26, 2026

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 54 recommend
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Canary Technologies

1 year ago

How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

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Canary Technologies

1 year ago

Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium

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Canary Technologies

1 year ago

How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

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Canary Technologies

1 year ago

Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

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Canary Technologies

1 year ago

How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

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Canary Technologies

1 year ago

Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

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Canary Technologies

1 year ago

How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

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Canary Technologies

1 year ago

How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

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Canary Technologies

1 year ago

BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform

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Canary Technologies

1 year ago

TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey

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Canary Technologies

2 years ago

Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality

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Canary Technologies

2 years ago

IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping

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Canary Technologies

2 years ago

Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards

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Canary Technologies

2 years ago

Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers

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Canary Technologies

2 years ago

Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment

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Canary Technologies

2 years ago

Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties

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Canary Technologies

2 years ago

How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

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Canary Technologies

2 years ago

How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

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Canary Technologies

2 years ago

How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

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Canary Technologies

2 years ago

How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

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Canary Technologies

2 years ago

How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

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Canary Technologies

2 years ago

How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

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Canary Technologies

2 years ago

How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

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Canary Technologies

2 years ago

How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

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Canary Technologies

2 years ago

How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

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Canary Technologies

2 years ago

How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

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Canary Technologies

2 years ago

Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform

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Canary Technologies

2 years ago

How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

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Canary Technologies

2 years ago

How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

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Canary Technologies

2 years ago

How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

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Canary Technologies

2 years ago

Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

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Canary Technologies

3 years ago

Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector

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Canary Technologies

3 years ago

Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

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Canary Technologies

3 years ago

Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

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Canary Technologies

3 years ago

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

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Canary Technologies

3 years ago

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

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Canary Technologies

3 years ago

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

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Canary Technologies

3 years ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

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Canary Technologies

3 years ago

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

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Canary Technologies

3 years ago

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

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Canary Technologies

3 years ago

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

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Canary Technologies

3 years ago

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

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Canary Technologies

3 years ago

Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe

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Canary Technologies

3 years ago

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

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Canary Technologies

3 years ago

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

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Canary Technologies

3 years ago

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

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Canary Technologies

4 years ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

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Canary Technologies

4 years ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

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Canary Technologies

4 years ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

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Canary Technologies

4 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

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Canary Technologies

5 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

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Canary Technologies

5 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

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Canary Technologies Integrations

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Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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2026

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