Canary Contactless Check-In

Ranked 2 (out of 49) in Contactless Check-in

Contactless Check-in

Improve the guest experience, increase revenue and streamline operations with Contactless Check-In...

Ratings Snapshot

Certificate of Excellence
Read 92 reviews
90%
Recommend
HTR Score icon
HT SCORE
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 49 in Contactless Check-in

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support

Canary Technologies’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique 42 verified reviews
    92%
  • Resort 16 verified reviews
    83%
  • Branded 13 verified reviews
    89%
  • Motel 6 verified reviews
    92%
  • Limited Service 4 verified reviews
    95%
  • Vacation Rental 4 verified reviews
    93%
  • Airport/ conference 2 verified reviews
    95%
  • Hostel 1 verified reviews
    100%
  • Budget 1 verified reviews
    100%

Canary Contactless Check-In Overview

Canary Contactless Check-In Overview

Seamlessly check-in your guests without exchanging credit cards, IDs or registration forms. Hotels that implement Contactless Check-In from Canary have higher guest satisfaction, lower front desk costs, and make more revenue from add-ons and upsells. Canary integrates with all major Property Management Systems, and setup takes just 20 minutes.

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 35 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
Browse integrations (7 verified)

What customers love about Canary Contactless Check-In

Like 90% recommend

Director of Event Management from Resort

easy to create a link easy for our guests to complete the link all the way around it is secure and quick

Front Office Manager from Branded

very secured & reliable Easy to use without any difficulty Fast to complete. it takes about 5-10 mins to complete the whole process

Director of Marketing from Other

We've used Canary for almost a year. We find it quick and easy to navigate. It works well across departments.

Director of Finance from Boutique

The perfect product to eliminate risk and maintain audit compliance. We currently use the credit card authorization form, contract, and contactless check-in. All great additions to our property. The property was a paper ...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Canary solutions are designed for ease of use and simplicity. For the hotel, it takes little or no time to get set up and running. For the guest, there is no need to download an App and the check-in process takes no more than a minute or two.

by Brendon Granger (Technology 4 Hotels) on September 09, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

There are a couple of things that differentiate Canary Technologies. The first is they focus solely on hotels. Their solutions are simple for the hotel team to use and extremely flexible. The level of customisation and branding that the hotel can apply to the solution is the best that I have seen....

by Brendon Granger (Technology 4 Hotels) on September 09, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make sure the product can be customised easily to reflect your brand and any local requirements, i.e. COVID waivers etc. Consider ease of use and simplicity for the guest. They shouldn't need to download an App to use mobile check-in. It should look great and be extremely simple for your guests.

by Brendon Granger (Technology 4 Hotels) on September 09, 2021

See more answers (1)
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Features

  • PMS Integration
  • PCI Compliant
  • Easy Room Selection
  • Upsell & Upgrade Functionality
  • Device Agnostic
  • Self Service Checkin
  • Self Service Checkout
  • Lobby Kiosk
  • Payment Provider Integration
  • Door Lock Integration

Clients & references

References & testimonials

Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • Greece
  • Saudi Arabia

92 Verified Canary Technologies Reviews

Likelihood to Recommend
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October 04, 2021

Canary Contactless Check-In Review: Easy peazy

Supervisor from Boutique in Chicago (United States)

Recommend 9/10
Full blue star
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What do you like most?

Easy check in guest.. double check-in I.D upon entry. This what Like about this program. It is super easy. Awesome

What do you dislike or think could be improved?

Informing guest the I.D of person on reservation will be checked in order to get keys. And asking the guest how many key they would like. Give some information about CoVI-19 restrictions regarding any e...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 03, 2021

Canary Contactless Check-In Review: Great efforts, here is how to improve.

front desk agent from Resort in Desert Hot Springs (United States)

Recommend 4/10
Full blue star
Full blue star
Empty blue star
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What do you like most?

-Helps with contactless check ins. - less paper waste - great for guest verification - great for securing hotel reservations - secure credit card authorizations

What do you dislike or think could be improved?

- mobile check ins need to be user friendly for the elderly such as larger print, larger check boxes, and you could offer a notice that states this information is 100% secure.

Customer Support
4
Ease of Use
3
Value for money
n/a
Implementation
n/a

September 21, 2021

Canary Contactless Check-In Review: Efficiency

Night Supervisor from Branded in Jeddah (Saudi Arabia)

Recommend 10/10
Full blue star
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What do you like most?

The efficiencies of the program makes it simple for the hotel and its employees to get the task done and deliver the maximum guest satisfaction.

What do you dislike or think could be improved?

Online payments service should be optional and clear to the guest, due to the miscommunications that we have received from some customers thinking that the reservation has been already paid upon making th...

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

September 14, 2021

Canary Contactless Check-In Review: Amazing solution for our new realities

General Manager from Limited Service in San Francisco (United States)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

In our current reality of a staffing crunch and the need to minimize contact between our staff and guests, Canary fit a need that I have not seen another company provide in this space. Canary allows our ...

What do you dislike or think could be improved?

The only thing I would suggest is paying a bit more for the part related to your PMS and let it work as a two way interface, saving even more time.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 13, 2021

Canary Contactless Check-In Review: Love Canary

Director of Sales & Marketing from Boutique in Santa Cruz (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

love every thing about it. From contracts to the Amenity store. it works great on all front, and the contactless check in is great

What do you dislike or think could be improved?

the amenity story get buggy sometime, and cannot update the items at all. Have to log out and back in

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 13, 2021

Canary Contactless Check-In Review: So simple!

Sales and Marketing Manager from Resort in Lahaina (United States)

Recommend 9/10
Full blue star
Full blue star
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What do you like most?

I use the credit card authorization system daily. It is so easy - takes me less than 10 seconds to produce an authorization link. I love it. It is secure, simple and efficient.

What do you dislike or think could be improved?

The only thing I could think of which really isn't an issue is if each user had their own dashboard of authorizations. Sometimes it can be tedious to search for one that I inputted. Really though, not a...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
$500/month-$1500/month
Monthly service fee
Less than $1000/month

Recent News & Content

Recent press releases

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Canary Technologies doesn’t have any recent company updates, news or announcements

Resources & reports

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Canary Technologies doesn’t have any free e-books or reports available

Popular Canary Contactless Check-In Integrations

View all (7 Canary Technologies Integrations)