Duve - Online Check-in

Ranked 2 (out of 62) in Contactless Check-in

Contactless Check-in

Offer your guests to check-in online before their arrival so they can skip the long lines at recepti...

Ratings Snapshot

Certificate of Excellence
Read 234 reviews
96%
Recommend
HTR Score icon
HT SCORE
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 62 in Contactless Check-in

Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.7/5
Verified Customer Support

Duve has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Duve - Online Check-in Overview

Duve - Online Check-in Overview

Allow your guests to check-in either prior to their arrival - by sending them the pre-check-in link by SMS, email or WhatsApp - or upon their arrival - by placing QR codes, kiosks or tablets for guests to check-in from your reception. By collecting information about your guests prior to their arrival, you’ll ensure a profile-driven experience for your guests. ● Arrival coordination: Coordinat...

About Duve View website

Founded in 2016 | Headquarters in Tel Aviv-Yafo Israel | 52 employees

Duve is an innovative guest experience platform for end to end guest communication, online check-in, upsells, guest app, review optimization, and much more. The...

Product Modules
Personalized Upselling Upselling Software
INCLUDED
Increase your revenue per guest by offering additional upsells and services, effortlessly. Duve allows you to offer guests transportation, early check-in, late check-out, food, special gift baskets, tours activities and more.
No-download Guest App Hotel Guest Apps
INCLUDED
Engage with your guests from the moment the booking is confirmed, offering them access to information, recommendations, upsells, and more. Your branded guest app includes a personal area with the guests’ info as well as a chat.
Review Management Reputation Management
INCLUDED
Manage your guest reviews from the moment they perform their pre-check out. By collecting feedback before your guests have left your property, you can maintain a strong reputation across OTA or channel manager websites.
Review Collection & Optimization Guest Surveys & Feedback
INCLUDED
Collect guest feedback and reviews as they check-out to ensure maximum guest satisfaction before your guests leave your property.
Guest Communication Guest Messaging Software
INCLUDED
The Communication Hub is the guest engagement center where hoteliers can view, automate, manage and customize all guest communication and conversations.

Other Products by Duve

Integrates with

  • Channel Managers
  • Hotel Management Software
  • Property Management Systems
Browse integrations (44 verified)

What customers love about Duve - Online Check-in

Like 96% recommend

Manager

Wishbox is a great tool that passes the reception work to guests. We save a ton of time and staff hours by letting guests to pay with the App before arrival, upload their ID/passport and we make some extra cash with up ...

Commercial Manager

With dematerialised check-in, we save precious time in communicating and guiding the customer to his flat. Everything is very clear and intuitive to build a personalised online guest area for each customer and each addr...

CEO

A great tool for contactless guest communication! the online check-in saves us a ton of time and allows us to collect all the details we need in advance. The guest app is great for info and upselling allowing us to incre...

Manager

essential tool and complementary to the PMS / Channel Manager (or even without any other software) which allows you to automatically request identity documents and all the information (arrival times etc ...) that you nee...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Duve offers a very comprehensive all in one guest experience solution. This means smooth management and hosting from the instant a booking is made until the moment the guests check out. Not only does it help increase revenue and provide efficiencies but it also really highlights your brand with the ...

by Nadia Petropoulou (Cloudbeds) on December 14, 2022

See more answers (24)
Question:

What differentiates this product or service from the competition?

Answer:

The Duve solution is beautifully designed and simple to use which is not easy to achieve and can have a great impact on the hotelier and guests alike. Guests increasingly expecting a smooth and tech enabled experience and Duve deliver this at a high standard.

by Nadia Petropoulou (Cloudbeds) on December 14, 2022

See more answers (24)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Duve has been a partner of ours for many years, servicing our customers very successfully. They have a very responsive team that caters to hoteliers and I would recommend you speak to them to better understand how their solutions suit your needs depending on your property size and type.

by Nadia Petropoulou (Cloudbeds) on December 14, 2022

See more answers (24)
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+ 22 recommend
Recommended by Show More (20)

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Want to go behind the scenes and see how Duve - Online Check-in works?

Clients & references

References & testimonials

Testimonial avatar
Online check-in have dramatically changed our entire operations and allowed us save so much valuable time.
Scott Media Founder at the Go Punta Cana Real Estate
Testimonial avatar
What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve.
Gil Einy Chief Information Officer at the Brown Hotels

Featured partners

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