Ranked 3 (out of 51) in Contactless Check-in
Contactless Check-in
Start offering online check-in to your guests in 2 hours! Contactless is the new standard.
Ranked #3 out of 51 in Contactless Check-in
Duve’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreCollect all the important details you need from guests before arrival, automatically. The pre-check-in wizard is fully customizable allowing you to take the workload off your reception desk and eliminate the queues by automating everything and offering guests relevant upsells in the process. The Duve online check-in is part of the entire Duve digital guest experience holistic platform, including ...
Duve is an innovative guest experience platform for end to end guest communication, online check-in, upsells, guest app, review optimization, and much more. The...
98% recommend
CTO from Branded Hotels
We started using Duve's online check-in and guest app and are piloting it on our first hotel out of many. So far, Duve is saving us a lot of time and is creating a very positive impact on our guests.
Owner from Bed & Breakfast & Inns
It help us do the check in and collect information for guests. It is a great tool to show guests what they can do at our hotel. It helps us create a wonderful guest guide with our different activities and a map.
Finance from Extended Stay & Serviced Apartments
Although it is pretty fast, the time it takes to sync with the channel manager could be improved as sometimes it can cause a problem with last minute bookings.
Front Desk Manager from Boutiques
After pre-check in, there is no option to save more of the guest info to silverbyte reception anywhere, in particular email and telephone numbers.
Reception manager from Other
We have not yet encountered any issues regarding the operation of the software, or the information about the hotel, which is updated within it
What does this product or service do well?
The Duve application is a one stop shop for guest engagement, making functionality accessible for many accommodation providers that is not found in the typical PMS suite. They are enabling hoteliers to understand and exceed guest expectations.
by James Bishop (SiteMinder) on December 13, 2021
See more answers (5)What differentiates this product or service from the competition?
Unlike other apps available to accommodation providers, the Duve application covers multiple parts of the guest journey in a single application. When resources are short in hotels, enabling their teams to understand one platform rather than multiple helps to cement the adoption of new technology.
by James Bishop (SiteMinder) on December 13, 2021
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
There are so many platforms to choose from when looking at guest engagement and you can end up falling down a rabbit hole looking at the different options or combination of platforms. Don't get stuck in the weeds of small functionalities. Make sure you trust the provider and their people to suppor...
by James Bishop (SiteMinder) on December 13, 2021
See more answers (5)Improve the guest experience, increase revenue and streamline operations with Contactless Check-In™ from Canary, the world's most popular self-service check-in solution.
Deliver a safe and personalized guest experience with EasyWay's customizable check-in and -out with secure payment via all major messaging apps
This vendor is 15% below the category average..
This vendor has fewer recent reviews than average compared to other top Contactless Check-in providers. It is advised that you ask for recent references before proceeding.
June 07, 2022
FO Agent from Boutiques in Düsseldorf (Germany)
The guests can check that all their info are correct and can already leave all their info which saves them and us time at the actual check in.
That breakfast if only offered to guests who haven't booked it yet. Oftentimes guests are confused when Duve asks if they would like to order breakfast even though they already have.
April 29, 2022
Revenue Manager from Vacation Rentals & Villas in Paris (France)
The best thing I think is the way you can communicate with your guest that are coming from different platforms. You can adjust the best way for them to contact you (mail, what's app, text,..)With Duve you...
We definitely need an app for the guest and another one for our collaborators in order to improve the ergonomic.We think
December 14, 2021
CTO from Branded Hotels in Pforzheim (Germany)
We started using Duve's online check-in and guest app and are piloting it on our first hotel out of many. So far, Duve is saving us a lot of time and is creating a very positive impact on our guests.
We are working closely with the team at Duve on making sure all of the custom fields inside our PMS are added to Duve, so all of the data we need will be pulled automatically, without the need for manual ...
December 13, 2021
Chief Technology Officer from Boutiques in Tahoe Vista (United States of America)
Since we adopted Duve into our hotel tech stack, it's been game changing. Our business model is based on contactless self-check-in and lots of automation. What sold us on Duve was the amazing Pre-Check-In...
There are some areas of Duve that are not yet customizable, but upon building a great relationship directly with Duve support and developers, my concerns and suggestions are already on their roadmap to bu...
December 12, 2021
Hotel Manager from Boutiques in Tel Aviv-Yafo (Israel)
The team is always available for any glitch or question. The product is fantastic, helping to ease the check-in process in the hotel.
I hope it will be more user friendly, faster. I hope it could also one day replace our hotel management software.
December 10, 2021
Isrotel CIO from Resorts in Tel Aviv-Yafo (Israel)
Many functions that gather to very efficient checkin process, flexible product, committed management and development team. It well designed for different os platforms and different ui platforms.
Nothing at that moment. I believe that this product, which has a very wide functional base, will continue its development and will continue to excel through the years.
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Co-Founder from Vacation Rentals & Villas
We work with Smoobu as our PMS and Smoobu directly integrates with Wishbox. In doing so we have fully automated our vacation rentals. Without Wishbox that would not be possible. What we also appreciate a lot is having th...