Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Duve - Online Check-in
4.8 (524 REVIEWS)
Dimitri, RHAEL, Philippe + 73 more experts recommend Duve
Read RecommendationsRanked 2 (out of 76) in Contactless Check-in
Hoteliers voted Duve as the #2 Contactless Check-in provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldOffer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
96% recommended by 537 hotels
AFI Hotels, Astotel, Fattal Hotels & 534 others
Bell - AI powered product analyst
I analyzed all of Duve’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Duve for streamlining operations, notably through its contactless check-in that reduces queues and workload. The platform's upselling features boost revenue by promoting services like room upgrades and meal packages, while its communication hub enhances guest engagement via SMS, email, and WhatsApp. However, concerns about integration with Property Management Systems (PMS) and inconsistent payment processes suggest room for improvement in operational efficiency.
AFI Hotels, Astotel, Fattal Hotels & 534 others
Read their reviewsPartners say
Industry experts recommend Duve for its innovative and versatile technology that caters to the diverse needs of the hospitality industry. Special features include customizable guest apps, seamless third-party integrations, and a unified platform for guest messaging, upselling, and contactless check-in. Experts highlight Duve's ability to significantly improve operational efficiency, increase revenue, and elevate the overall guest experience. However, they also note concerns about initial setup complexity, dependency on internet connectivity, and occasional bugs in the system. Duve stands out for its comprehensive approach, transforming how hotels manage guest interactions and services.
Dimitri, RHAEL, Janis and 59 others
Read their recommendationsWhat Types of Hotels Duve is Popular For
Size
52 | X-Small (1-9 room)
80 | Small (10-24 room)
187 | Mid-Sized (25-74 room)
208 | Large (75-199 room)
265 | X-Large (200+ room)
Country
331 | Israel
98 | France
55 | United States of America
40 | United Kingdom
28 | Spain
27 | Australia
18 | Germany
17 | Mexico
17 | Greece
17 | Cyprus
16 | Italy
14 | Portugal
12 | Netherlands
11 | Belgium
9 | Canada
7 | Switzerland
6 | India
6 | Thailand
4 | Austria
4 | Finland
3 | United Arab Emirates
3 | Poland
3 | Japan
3 | Philippines
2 | Ireland
2 | Taiwan
2 | Malaysia
2 | Romania
2 | Turkey
2 | Luxembourg
2 | Czech Republic
2 | Turks and Caicos Islands
2 | Lithuania
1 | Singapore
1 | Monaco
1 | Croatia
1 | Brazil
1 | Costa Rica
1 | Korea, South
1 | Serbia
1 | Norway
1 | South Africa
1 | Albania
1 | Virgin Islands, British
1 | Honduras
1 | Indonesia
1 | Bulgaria
Type
354 | Luxury Hotels
301 | Boutiques
297 | City Center Hotels
267 | Branded Hotels
263 | Resorts
209 | Vacation Rentals & Villas
164 | Bed & Breakfast & Inns
151 | Hostels
136 | Limited Service & Budget Hotels
119 | Airport/Conference Hotels
109 | Extended Stay & Serviced Apartments
8 | Motels
8 | RV Parks & Campgrounds
7 | Casinos
Region
336 | Middle East
305 | Europe
81 | North America
27 | Oceania
25 | Asia Pacific
3 | South America
3 | Central America
1 | Africa
Category
603 | Guest Messaging Software
524 | Contactless Check-in
503 | Hotel Guest Apps
291 | Upselling Software
73 | Mobile Ordering & Room Service
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Duve products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Duve Reviews Analyzed: 519
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Duve Expert Recommendations Analyzed: 51
Read expert recommendationsDescription provided by Duve
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Duve's Provided Description:
"Allow your guests to check-in either prior to their arrival - by sending them the pre-check-in link by SMS, email or WhatsApp - or upon their arrival - by placing QR codes, kiosks or tablets for guests to check-in from your reception. By collecting information about your guests prior to their arrival, you’ll ensure a profile-driven experience for your guests. ● Arrival coordination: Coordinate your guests’ arrival details and automatically present different check-in options according to arrival times and methods. In just a few clicks, users can purchase early check-in, transportation services, or alternative check-in methods depending on each guest’s arrival details. ● Room upgrading: Smart tools in Duve will offer room upgrades to guests according to live availability in your PMS, ensuring that you’re maximizing potential revenues even when occupancy rates are not reaching 100%. ● Document scanning: Reduce your staff’s paperwork load for bureaucratic processes such as scanning guests’ documents by allowing guests to scan and upload them for themselves from their devices. ● E-signature collection: Upload any contracts or guest registration cards to your online check-in wizard to allow guests to read and electronically sign any required documents before their arrival. ● Payment Collection: Collect full or partial payments for rooms or rentals before guests arrive. Charge any pre-authorization payments or additional hold for incidentals, and allow users to easily purchase any upsells through the online check-in wizard. ● Profile Enrichment: Collect essential information about your guests before they’ve arrived at your property so that you can segment them according to their specific profile. Ask any custom questions to help you better understand who your guests are."
Capabilities
Provide an exceptional experience
Provide an exceptional experience
No one likes waiting on long check-in lines when they're about to start a vacation. Duve's online check-in gets rid of long queues for guests upon hotel arrival, enabling them to promptly embark on their vacation and simultaneously releasing staff from manual check-in responsibilities. This empowers the staff to concentrate on the main goal: delivering an exceptional hospitality experience.
Learn your guests before their arrival
Learn your guests before their arrival
Initiate guest communication upon booking with Duve. Enhance each guest's booking value by comprehending their preferences. Engage in direct conversations via the guest app to provide customized experiences, services, upgrades, eliminating the need for third-party communication.
Document scans and E-signatures
Document scans and E-signatures
Gathering e-signatures of registration cards is a crucial aspect of the check-in process, and the capability to collect document scans in advance holds much importance as well. This streamlined approach ensures efficient verification before guests' arrival, saving time and enhancing property security.
Provide a seamless arrival
Provide a seamless arrival
Be proactive by sharing all information your guests may need before their arrival. From parking instructions to transportation add-on offerings, you'll be sure to offer your guests information specifically relevant to them so that they have an exceptional experience from the beginning
Arrival Coordination
Arrival Coordination
Coordinate your guests’ arrival details and automatically present different check-in options according to arrival times and methods. In just a few clicks, users can purchase early check-in, transportation services, or alternative check-in methods depending on each guest’s arrival details.
Features
Pre-Arrival & Check-in
Information Collection
Translations
Payments & Authorization
Mobile Key
Upgrades & Upselling
Other
Available Add-ons & Modules
Personalized Upselling
Upselling SoftwareNo-download Guest App
Hotel Guest AppsReview Management
Reputation ManagementReview Collection & Optimization
Guest Survey SoftwareGuest Communication
Guest Messaging SoftwareRecommended by
Achievements
This vendor's trending score is rising, Duve - Online Check-in is the #2 most trending product in the Contactless Check-in category (out of 76) and the #70 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDuve has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Duve as the #2 Contactless Check-in provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Duve Case Studies
How Duve and Igloohome join forces to streamline check-ins and guest experiences for OYO
Las Vegas (United States of America)
How Duve helped increase guest satisfaction scores at Sofitel London St James
(United Kingdom)
How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests
Paralimni (Cyprus)
How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve
Rhein-Kreis Neuss (Germany)
Jo&Joe Nation reaches a 60% online check-in rate within one month of rolling out with Duve
Paris (France)
How The Gate Collection Achieved a 5x Increase in App Engagement and 1030% ROI with Duve's Guest Experience Suite
Paris (France)
How BeMate optimized their guest journey to increase online check-in rates by 30% within one month
Milano (Italy)
Elevating the 4-Star Experience at Hotel Le Six with 206% ROI Generated Through Duve
Paris (France)
How Domaine de Biar Elevates their Guest Experiences with Duve and Achieves 143% ROI
Laverune (France)
Welkeys' Digital Leap: Prioritizing Guest Communication with DuveAI's SmartPriority
Paris (France)
Homaris' Digital Transformation: Enhancing Guest Satisfaction with SmartPriority by DuveAI
Berlin (Germany)
Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve
Picton (Canada)
Maison Mere & Duve: Crafting Personalized Guest Experiences in the Digital Era
Paris (France)
Astotel achieves 8x increase in opt-in email addresses collected with Duve
Paris (France)
How HUSWELL Reduced Response Times by 30% with SmartPriority by DuveAI
Oostkamp (Belgium)
Pastoral Hotel's Digital Evolution: Revolutionizing Check-Ins with Duve
Kfar Giladi (Israel)
Abraham Group's Digital Transformation: Elevating Guest Experiences with Duve and Achieving 360% ROI
Tel Aviv (Israel)
How Holiday Rentals Saved an Average of 3 Hours a Day From Automating Communications
Tel Aviv (Israel)
Duve Takes Imagos Hospitality Group's Hotel to the Next Level of Contactless
South Lake Tahoe (United States of America)
How Costa Rentals Began Growing Revenues by Automatically Selling Early Check-ins
Fuengirola (Spain)
How HostnFly Used Duve to Streamline Guest Communication and Uplift Revenues Across 90 Different Brands
Cabourg (France)
How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish
Paris (France)
How IsRentals Remotely Manages 120 Vacation Rentals with Duve
Jerusalem (Israel)
Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate
Paris (France)
How Charles Hope Apartments Revamped Their Guest Engagement with Duve
Brentford (United Kingdom)
How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI
Funchal (Portugal)
How Your Host Helper Reached 625% ROI with Duve's Upselling Tools
Caen (France)
How Kula Uses Duve's Guest Experience Solution to Offer Millennials an Updated Version of Future Travelling
Lisbon (Portugal)
Doubling Online Check-In Rate: A Fattal & Duve Success Story
Tel Aviv-Yafo (Israel)
How Duve Helped The Setai Hotel Completely Transform the Arrival Experience
Tel Aviv (Israel)
How Brown Hotels Cut Costs Through Automation and Generated Upsell Revenue Using Duve
Tel Aviv (Israel)
References
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests"
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
Featured Customers
More Products by Duve
Hotelier Rating
Looking for specific info?
Evening manager at the hotel
Evening manager at the hotel from 200 to 499 room Branded Hotel in Ein Bokek (Israel)
Duve improves our customers' experience
CEO from 200 to 499 room Extended Stay & Serviced Apartment in Paris (France)
Amazing Communicate App for Hospitality
Executive Deputy manager from 75-99 room Boutique in Paris (France)
Next Level of Contactless
CTO from 10 to 24 room Bed & Breakfast & Inn in South Lake Tahoe (United States of America)
Nice and quick way to communicate with guests
Reception from 25-49 room Airport/Conference Hotel in Reigate (United Kingdom)
Boosting hotel revenue and enhancing guest experience with DUVE
Directrice Marketing from 100 to 199 room Branded Hotel in Saint Ouen (France)
Great contactless checkin
Chief Marketing Officer from 200 to 499 room Branded Hotel in Brussels (Belgium)
Pre check-in
Hotel MAnager from 50-74 room Boutique in Paris (France)
Easy guest messaging, and effective communication way.
Rooms Division manger from 100 to 199 room Branded Hotel in Jerusalem (Israel)
Very convenient way to communicate
Front office assistant from 200 to 499 room Bed & Breakfast & Inn in Jerusalem (Israel)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
DUVE stands out by creating a seamless end-to-end guest journey, ensuring every interaction is personalized and frictionless. Its innovative approach maximizes the guest experience while simplifying operations for teams. A true game-changer in hospitality! Through its collaboration with Skeat, combining personalization, integration, and automation. This partnership ensures an even smoother and more innovative experience, maximizing guest satisfaction and operational efficiency.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
DUVE delivers a seamless end-to-end guest journey, combining personalization, integration, and automation. Its intuitive design and innovative approach ensure a smoother, more satisfying experience than the competition.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Leverage the collaboration between DUVE and Skeat to create a truly frictionless guest experience. By integrating these solutions, you can streamline operations, boost personalization, and enhance guest satisfaction—all while simplifying your team's workload. The key is to fully utilize the automation and integration features to ensure every guest touchpoint feels effortless and connected.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Duve
2 months ago
Duve Launches Next-Gen ‘Digital Menus & Mobile Ordering’ – A Game Changer in Self-Service Ordering for Hospitality
Duve
4 months ago
Duve Wins Best Guest App and Best Mobile Ordering Awards at 2025 Hotel Tech Awards
Duve
6 months ago
How Duve and Igloohome join forces to streamline check-ins and guest experiences for OYO
Duve
6 months ago
How Duve helped increase guest satisfaction scores at Sofitel London St James
Duve
7 months ago
How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests
Duve
7 months ago
Hotel Tech Report and Duve Launch 'The Ultimate Buyer’s Guide to Guest-Facing Apps for Hotels 2025’
Duve
7 months ago
How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve
Duve
7 months ago
Duve And Planet Partner To Ease Payment Processing For Hospitality Businesses Throughout The Guest Journey
Duve
7 months ago
Jo&Joe Nation reaches a 60% online check-in rate within one month of rolling out with Duve
Duve
7 months ago
How The Gate Collection Achieved a 5x Increase in App Engagement and 1030% ROI with Duve's Guest Experience Suite
Duve
7 months ago
How BeMate optimized their guest journey to increase online check-in rates by 30% within one month
Duve
9 months ago
Duve Introduces Automated Regulatory Reporting and Document Verification for Online Check-in
Duve
10 months ago
Duve Integrates Access Codes by TESA ASSA ABLOY for a Streamlined Check-in Experience
Duve
11 months ago
Duve and Booking.com Launch Direct Integration to Elevate Host-Guest Communications
Duve
1 year ago
Duve’s Online Check-in Selected As “Contactless Check-in Solution Of The Year” By TravelTech Breakthrough
Duve
1 year ago
Duve Launches Its Integration with SIHOT PMS
Duve
1 year ago
Duve Acquires Easyway, Pioneering a New Era in Hospitality AI-Driven Guest Experiences
Duve
1 year ago
Duve Awarded The Best Guest App of 2024 in HotelTechAwards
Duve
1 year ago
Elevating the 4-Star Experience at Hotel Le Six with 206% ROI Generated Through Duve
Duve
1 year ago
Leonardo Hotels Partners with Duve to Redefine Experiences Across Their Hotels in Europe
Duve
1 year ago
How Domaine de Biar Elevates their Guest Experiences with Duve and Achieves 143% ROI
Duve
1 year ago
Duve Introduces DuveConnect to Empower Hosts and Hoteliers to Easily Exchange Data between Duve and Third-Party Systems
Duve
1 year ago
Welkeys' Digital Leap: Prioritizing Guest Communication with DuveAI's SmartPriority
Duve
1 year ago
Homaris' Digital Transformation: Enhancing Guest Satisfaction with SmartPriority by DuveAI
Duve
1 year ago
Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve
Duve
1 year ago
Maison Mere & Duve: Crafting Personalized Guest Experiences in the Digital Era
Duve
1 year ago
Astotel achieves 8x increase in opt-in email addresses collected with Duve
Duve
1 year ago
How HUSWELL Reduced Response Times by 30% with SmartPriority by DuveAI
Duve
1 year ago
Pastoral Hotel's Digital Evolution: Revolutionizing Check-Ins with Duve
Duve
1 year ago
Abraham Group's Digital Transformation: Elevating Guest Experiences with Duve and Achieving 360% ROI
Duve
1 year ago
Duve’s Guest Experience Platform Integrates Onity Mobile Key Technology for Contactless Room Entry
Duve
1 year ago
Duve Sponsors Hotel Tech Report’s 2024 Buyer Guide for Guest Apps
Duve
1 year ago
Duve Unleashes Major Innovations in Guest Experience Platform to Help Hoteliers Stay Ahead the Summer Peak Season
Duve
2 years ago
Thaïs PMS and Duve Integrate to Help Hoteliers Improve Their Guest Experience Management
Duve
2 years ago
Duve Launches Advanced Email Marketing Capabilities to Foster Post-Stay Guest Experience for Hoteliers
Duve
2 years ago
Duve Guest Experience Management Platform Now Available on Oracle Cloud Marketplace
Duve
2 years ago
Revolutionizing Guest Experience, Duve Introduces AI into Hospitality with ‘DuveAI’
Duve
2 years ago
The Ultimate Guide to Guest Management
Duve
2 years ago
Duve Amongst the First SaaS Companies in Hospitality to Achieve ISO 27001 & ISO 27701 Certifications
Duve
2 years ago
Duve is Named The Best Guest Experience Platform in the 2023 HotelTechAwards
Duve
2 years ago
How Holiday Rentals Saved an Average of 3 Hours a Day From Automating Communications
Duve
2 years ago
Duve Takes Imagos Hospitality Group's Hotel to the Next Level of Contactless
Duve
2 years ago
How Costa Rentals Began Growing Revenues by Automatically Selling Early Check-ins
Duve
2 years ago
How HostnFly Used Duve to Streamline Guest Communication and Uplift Revenues Across 90 Different Brands
Duve
2 years ago
How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish
Duve
2 years ago
How IsRentals Remotely Manages 120 Vacation Rentals with Duve
Duve
2 years ago
Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate
Duve
2 years ago
How Charles Hope Apartments Revamped Their Guest Engagement with Duve
Duve
2 years ago
How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI
Duve
2 years ago
How Your Host Helper Reached 625% ROI with Duve's Upselling Tools
Duve
2 years ago
How Kula Uses Duve's Guest Experience Solution to Offer Millennials an Updated Version of Future Travelling
Duve
2 years ago
Doubling Online Check-In Rate: A Fattal & Duve Success Story
Duve
2 years ago
From Tel Aviv to Paris: Duve, the Hospitality Tech Company Announces Expansion into the French Market
Duve
2 years ago
How Duve Helped The Setai Hotel Completely Transform the Arrival Experience
Duve
2 years ago
How Brown Hotels Cut Costs Through Automation and Generated Upsell Revenue Using Duve
Duve
2 years ago
Hospitality Tech Startup Duve Announces a $10M Funding Round
Duve
3 years ago
Duve Named Best Guest App & Best Contactless Check-in Finalist
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Duve has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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