Duve - Online Check-in
4.8 (484 REVIEWS)
Rachel, Maurice, Yumiko + 59 more experts recommend Duve
Read RecommendationsRanked 2 (out of 74) in Contactless Check-in
Hoteliers voted Duve as the #2 Contactless Check-in provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldOffer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
96% recommended by 462 hotels
AFI Hotels, Astotel, Fattal Hotels & 459 others
Capabilities
Provide an exceptional experience
Provide an exceptional experience
No one likes waiting on long check-in lines when they're about to start a vacation. Duve's online check-in gets rid of long queues for guests upon hotel arrival, enabling them to promptly embark on their vacation and simultaneously releasing staff from manual check-in responsibilities. This empowers the staff to concentrate on the main goal: delivering an exceptional hospitality experience.
Learn your guests before their arrival
Learn your guests before their arrival
Initiate guest communication upon booking with Duve. Enhance each guest's booking value by comprehending their preferences. Engage in direct conversations via the guest app to provide customized experiences, services, upgrades, eliminating the need for third-party communication.
Document scans and E-signatures
Document scans and E-signatures
Gathering e-signatures of registration cards is a crucial aspect of the check-in process, and the capability to collect document scans in advance holds much importance as well. This streamlined approach ensures efficient verification before guests' arrival, saving time and enhancing property security.
Provide a seamless arrival
Provide a seamless arrival
Be proactive by sharing all information your guests may need before their arrival. From parking instructions to transportation add-on offerings, you'll be sure to offer your guests information specifically relevant to them so that they have an exceptional experience from the beginning
Arrival Coordination
Arrival Coordination
Coordinate your guests’ arrival details and automatically present different check-in options according to arrival times and methods. In just a few clicks, users can purchase early check-in, transportation services, or alternative check-in methods depending on each guest’s arrival details.
Features
Pre-Arrival & Check-in
Information Collection
Translations
Payments & Authorization
Mobile Key
Upgrades & Upselling
Other
Available Add-ons & Modules
Personalized Upselling
Upselling SoftwareNo-download Guest App
Hotel Guest AppsReview Management
Reputation ManagementReview Collection & Optimization
Guest Surveys & FeedbackGuest Communication
Guest Messaging SoftwareRecommended by
Achievements
This vendor's trending score is rising, Duve - Online Check-in is the #2 most trending product in the Contactless Check-in category (out of 74) and the #27 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDuve has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Duve as the #2 Contactless Check-in provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Duve Case Studies
How Domaine de Biar Elevates their Guest Experiences with Duve and Achieves 143% ROI
Laverune (France)
Welkeys' Digital Leap: Prioritizing Guest Communication with DuveAI's SmartPriority
Paris (France)
Homaris' Digital Transformation: Enhancing Guest Satisfaction with SmartPriority by DuveAI
Berlin (Germany)
Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve
Picton (Canada)
Maison Mere & Duve: Crafting Personalized Guest Experiences in the Digital Era
Paris (France)
Astotel achieves 8x increase in opt-in email addresses collected with Duve
Paris (France)
How HUSWELL Reduced Response Times by 30% with SmartPriority by DuveAI
Oostkamp (Belgium)
Pastoral Hotel's Digital Evolution: Revolutionizing Check-Ins with Duve
Kfar Giladi (Israel)
Abraham Group's Digital Transformation: Elevating Guest Experiences with Duve and Achieving 360% ROI
Tel Aviv (Israel)
How Holiday Rentals Saved an Average of 3 Hours a Day From Automating Communications
Tel Aviv (Israel)
Duve Takes Imagos Hospitality Group's Hotel to the Next Level of Contactless
South Lake Tahoe (United States of America)
How Costa Rentals Began Growing Revenues by Automatically Selling Early Check-ins
Fuengirola (Spain)
How HostnFly Used Duve to Streamline Guest Communication and Uplift Revenues Across 90 Different Brands
Cabourg (France)
How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish
Paris (France)
How IsRentals Remotely Manages 120 Vacation Rentals with Duve
Jerusalem (Israel)
Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate
Paris (France)
How Charles Hope Apartments Revamped Their Guest Engagement with Duve
Brentford (United Kingdom)
How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI
Funchal (Portugal)
How Your Host Helper Reached 625% ROI with Duve's Upselling Tools
Caen (France)
How Kula Uses Duve's Guest Experience Solution to Offer Millennials an Updated Version of Future Travelling
Lisbon (Portugal)
Doubling Online Check-In Rate: A Fattal & Duve Success Story
Tel Aviv-Yafo (Israel)
How Duve Helped The Setai Hotel Completely Transform the Arrival Experience
Tel Aviv (Israel)
How Brown Hotels Cut Costs Through Automation and Generated Upsell Revenue Using Duve
Tel Aviv (Israel)
References
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests"
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
Featured Customers
Popularity by Segment
Size
51 | X-Small (1-9 room)
67 | Small (10-24 room)
160 | Medium (25-74 room)
165 | Large (75-199 room)
218 | X-Large (200+ room)
Country
285 | Israel
87 | France
45 | United States of America
31 | United Kingdom
28 | Spain
15 | Germany
15 | Australia
15 | Greece
14 | Mexico
13 | Cyprus
13 | Italy
12 | Portugal
11 | Belgium
9 | Canada
6 | Netherlands
5 | Switzerland
4 | Austria
3 | Finland
3 | India
3 | Poland
2 | Lithuania
2 | Thailand
2 | Philippines
2 | Japan
2 | Malaysia
2 | United Arab Emirates
1 | Indonesia
1 | Singapore
1 | Luxembourg
1 | Brazil
1 | Costa Rica
1 | Korea, South
1 | South Africa
1 | Albania
1 | Colombia
1 | Virgin Islands, British
1 | Ireland
1 | Taiwan
1 | Monaco
1 | Czech Republic
1 | Bulgaria
1 | Romania
1 | Honduras
1 | Turks and Caicos Islands
Type
272 | Luxury Hotels
225 | City Center Hotels
219 | Boutiques
207 | Resorts
204 | Branded Hotels
188 | Vacation Rentals & Villas
138 | Hostels
135 | Bed & Breakfast & Inns
104 | Limited Service & Budget Hotels
94 | Extended Stay & Serviced Apartments
83 | Airport/Conference Hotels
7 | RV Parks & Campgrounds
6 | Casinos
6 | Motels
Region
287 | Middle East
255 | Europe
68 | North America
15 | Asia Pacific
15 | Oceania
4 | South America
2 | Central America
1 | Africa
Category
485 | Guest Messaging Software
484 | Contactless Check-in
405 | Hotel Guest Apps
242 | Upselling Software
2 | Mobile Ordering & Room Service
More Products by Duve
Hotelier Rating
Hoteliers like how Duve improves guest experience, streamlines check-ins, enhances upselling, and allows for multilingual communication via various channels. The software boosts revenue by facilitating room upgrades and add-ons, and saves costs by reducing front desk workload. However, some users face challenges with synchronization, customization, and support responsiveness.
AI-generated from the text of customer reviews
Looking for specific info?
The portal has been extremely helpful and speeds up the check in process for the guests
Receptionist from 75-99 room Airport/Conference Hotel in Buxton (United Kingdom)
A real performance tool
Directeur Hébergement from 500+ room Boutique in Monte-Carlo (Monaco)
I really enjoying using the platform
A Hotel Manager from 10 to 24 room Bed & Breakfast & Inn in Jerusalem (Israel)
Duve charged us double the subscription fees
Managing Director from 5 to 9 room Bed & Breakfast & Inn in Pantai Tengah (Malaysia)
permanent synchronization problem with PMS
Partner and CEO from 10 to 24 room Bed & Breakfast & Inn in Jerusalem (Israel)
Great service but upselling doesnt work unless you own the product.
Sales & Marketing manager from 75-99 room Vacation Rentals & Villa in Chamonix-Mont-Blanc (France)
Pre check in
Manager from 200 to 499 room Hostel in Jerusalem (Israel)
Software that improve the contacr with e guest before arrival
Project manager from 75-99 room City Center Hotel in San Bruno (United States of America)
everything was pefect with Duve . My customers love the application
Airbnb house Host from 1 to 4 room Vacation Rentals & Villa in Fourka (Greece)
Great software. Easy setup, very easy to use
Manager from 200 to 499 room City Center Hotel in Tel Aviv (Israel)