Comcast Business (TV for Hotels)

Ranked 10 (out of 39) in Hospitality TV

Hospitality TV

Guest Room Entertainment, Television, Sports Channels

Ratings Snapshot

Certificate of Excellence
Read 4 reviews
85%
Recommend
HTR Score icon
HT SCORE
16 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Comcast Business (TV for Hotels) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #10 out of 39 in Hospitality TV

Ease of Use
4.8/5
ROI
3.7/5
Implementation
3.8/5
Customer Support
3.3/5
Verified Customer Support

Comcast Business (TV for Hotels)’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Comcast Business (TV for Hotels) Overview

Comcast Business (TV for Hotels) Overview

Whether you’re a hotel chain or a bed and breakfast, make your guests’ stay more enjoyable by offering more than 80 channels featuring today’s top programming. Channel line-up varies by region. Your guests will feel right at home with Comcast Business TV for Hotels in your rooms, meeting areas, and hotel lobby. Having the news, sports, and entertainment they want during their stay, will kee...

About Comcast Business (TV for Hotels)

Founded in 1963 | Headquarters in Philidelphia, Pennsylvania | 5159 employees
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Integrates with

Comcast Business (TV for Hotels) doesn’t have any verified integrations. Check back later for new Comcast Business (TV for Hotels) integrations.

Pros & Cons

Like 85% recommend

General Manager in Puyallup (United States)

- Top notch product. - Good picture. - Fast and stable internet. - Good ROI. Comcast provides a great experience for our guests.

General Manager in Seattle (United States)

First of all, it mimics the average home experience which makes it easy for guests to watch. Secondly, the signal via coax cable is pretty tolerant to weather, compared to satellite signals that are often dropped due to...

General Manager from Branded Hotels in San Jose (United States)

Great service and support with lots of packages and options.

General Manager from Branded Hotels in San Jose (United States)

Its fairly expensive.

General Manager in Seattle (United States)

It's a cable company, so their pricing is high and service is basic, but improving. The cable companies are doing a better job at improving their PR and service, so hopefully they can win back their share.

General Manager from Other in Hanover (United States)

Their customer service is awful, the hotels cable channel that broadcasted the superbowl went down that weekend and they could not restore it, a lot of angry guests

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Expert Q&A and Partner Recommendations

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Features

Other

0/22 features

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
VERIFIED MARKETS
  • United States of America

4 Verified Comcast Business (TV for Hotels) Reviews

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Low review volume alert

This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hospitality TV providers. It is advised that you ask for recent references before proceeding.

February 15, 2018

Comcast Business (TV for Hotels) Review: Comcast provides a fantastic TV and Internet product but their customer service and implementations are slow a...

General Manager

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

- Top notch product. - Good picture. - Fast and stable internet. - Good ROI. Comcast provides a great experience for our guests.

What do you dislike or think could be improved?

They need to hire more employees to assist with customer service. They need to hire more employees to hand installs and repairs. Their communication with their clients needs to be streamlined and improved...

Customer Support
3
Ease of Use
5
Value for money
5
Implementation
3

October 26, 2017

Comcast Business (TV for Hotels) Review: Comcast cable for free to guest programming is the best solution for hotels

General Manager

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

First of all, it mimics the average home experience which makes it easy for guests to watch. Secondly, the signal via coax cable is pretty tolerant to weather, compared to satellite signals that are ofte...

What do you dislike or think could be improved?

It's a cable company, so their pricing is high and service is basic, but improving. The cable companies are doing a better job at improving their PR and service, so hopefully they can win back their shar...

Customer Support
4
Ease of Use
5
Value for money
3
Implementation
5

May 11, 2017

Comcast Business (TV for Hotels) Review: If the service was better I would give it higher marks

General Manager from Other in Plymouth (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Because they are huge, the content/channel selection is great

What do you dislike or think could be improved?

Their customer service is awful, the hotels cable channel that broadcasted the superbowl went down that weekend and they could not restore it, a lot of angry guests

Customer Support
3
Ease of Use
5
Value for money
n/a
Implementation
3

April 06, 2017

Comcast Business (TV for Hotels) Review: Great options for our guests

General Manager from Branded Hotels in San Jose (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Great service and support with lots of packages and options.

What do you dislike or think could be improved?

Its fairly expensive.

Customer Support
n/a
Ease of Use
4
Value for money
3
Implementation
4

Pricing

Profile empty

Comcast Business (TV for Hotels) hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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