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Review of Comcast Business (TV for Hotels)

7
Comcast provides a fantastic TV and Internet product but their customer service and implementations are slow and plodding.
General Manager
Verified
8 years ago
Products Reviewed
Hospitality TV
What do you like most?
- Top notch product. - Good picture. - Fast and stable internet. - Good ROI. Comcast provides a great experience for our guests.
What do you dislike or think could be improved?
They need to hire more employees to assist with customer service. They need to hire more employees to hand installs and repairs. Their communication with their clients needs to be streamlined and improved for better accuracy and shorter wait times.
3.5
Average
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
5.0/5
Implementation
3.0/5

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