Vamoos

4.8 (27 REVIEWS)

HTR Score icon
HT Score  
19 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked 12 (out of 82) in Hotel Guest Apps

Supercharge your guest experience, save time and boost your revenues by giving your guests a beautiful concierge app whilst connecting with the best tour operators and travel agents.

Vamoos is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Vamoos is the #21 most trending product in the Hotel Guest Apps category (out of 82) and the #759 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Vamoos’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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19 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Vamoos
Founded in 2014 | Headquarters in United Kingdom | 20 employees
Vamoos delivers a bespoke digital concierge app that elevates your guest's experience and drives service. It puts the entire experience at the guest's fingertips, including features such as messaging, notifications, integrated maps, and up-selling opportunities. Designed to encourage rebooking and save properties time and money, it transforms some of the mundane everyday tasks.

Capabilities

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Vamoos doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Pricing

Pricing Available By Request

Vamoos has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

8 | X-Small (1-9 room)

9 | Small (10-24 room)

6 | Medium (25-74 room)

2 | Large (75-199 room)

2 | X-Large (200+ room)

Country

8 | Morocco

7 | United Kingdom

3 | United States of America

2 | Belize

1 | Greece

1 | Italy

1 | Zambia

1 | Croatia

1 | Ireland

1 | Bhutan

1 | Kenya

Type

11 | Boutiques

6 | Resorts

5 | Bed & Breakfast & Inns

3 | Vacation Rentals & Villas

1 | Branded Hotels

1 | Luxury Hotels

1 | RV Parks & Campgrounds

Region

11 | Europe

10 | Africa

3 | North America

2 | Central America

1 | Asia Pacific

Category

27 | Hotel Guest Apps

Hotelier Rating

Excellent
25
Very Good
2
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (8)
  • Small (9)
  • Medium (6)
  • Large (2)
  • X-Large (2)

Country

  • Morocco
    Morocco
    (8)
  • United Kingdom
    United Kingdom
    (7)
  • United States of America
    United States of America
    (3)
  • Belize
    Belize
    (2)
  • Greece
    Greece
    (1)
  • Italy
    Italy
    (1)
  • Zambia
    Zambia
    (1)
  • Croatia
    Croatia
    (1)
  • Ireland
    Ireland
    (1)
  • Bhutan
    Bhutan
    (1)
  • Kenya
    Kenya
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (11)
  • Asia Pacific
    Asia Pacific
    (1)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (10)
9

Very user friendly

VP Club Operations from 500+ room Resort in Panama City Beach (United States of America)

Verified
2 years ago
Easy to create and manage content, very user friendly without the need for a heavy tech backround, very easy to update
Country United States of America
VP Club Operations
X-Large Hotel
10

Guest experience at its best

General Manager - Clifton Shanklin from 10 to 24 room Boutique in (United Kingdom)

Verified
2 years ago
Great App, provided essential services to our guests during the Covid pandemic, we easily loaded it with all our useful information, and had feedback that it was like taking our receptionists in your pocket.
Country United Kingdom
General Manager - Clifton Shanklin
Small Hotel
10

Great app

Manager from 25-49 room Bed & Breakfast & Inn in Essaouira (Morocco)

Verified
2 years ago
Very easy to use for both, guests and the hotel. It definitely improves guests experience and helps to upsell additional services that we offer to our clients
Country Morocco
Manager
Medium Hotel
10

A pocket-sized and comprehensive summary of our hotel!

Owner from 5 to 9 room Boutique in Marrakesh (Morocco)

Verified
2 years ago
Vamoos has a user-friendly interface that points to all the important points that guests would need to know about our hotel, from the very first page! The app has provided a concise and comprehensive summary, pointing to the best of all our hotel has to offer, without having to scroll through various pages, like on a regular website.
Country Morocco
Owner
X-Small Hotel
8

Simple and efficient.

Marketing and PR Officer from 5 to 9 room RV Parks & Campground in Nairobi (Kenya)

Verified
2 years ago
-provides a digital platform that is user-friendly, focused on client needs, and makes guest communication more efficient, especially in these times.
Country Kenya
Marketing and PR Officer
X-Small Hotel
8

As we are a new user we are not yet able to share a practical experience.

General Manager from 10 to 24 room Boutique in (Bhutan)

Verified
2 years ago
As we are new to the product we do have much to share. The application does seem to be very easy to use, it is fast and transparent. I am sure the agents will find it useful and easy to use, and time efficient.
Country Bhutan
General Manager
Small Hotel
10

Great App!

Sales Manager from 5 to 9 room Boutique in Fes (Morocco)

Verified
2 years ago
The App facilitates communication between hotels and their guests. It helps to keep them informed and updated about the hotel's facilities.
Country Morocco
Sales Manager
X-Small Hotel
9

Never knew I needed an App until Vamoos came along.

Owner from 1 to 4 room Bed & Breakfast & Inn in Kingswear (United Kingdom)

Verified
2 years ago
Great customer service. Help is quick to respond. Very easy to use and update. Guests love it. We receive lots of praise from them. Gives guests all the information they need prior to their arrival. Reasonably priced for the value it gives.
Country United Kingdom
Owner
X-Small Hotel
9

let's go

General Manager from 25-49 room Resort in San Pedro (Belize)

Verified
2 years ago
Very user friendly from both ends. Setup was a breeze, also auto updates our menus automatically with a link to our webpage
Country Belize
General Manager
Medium Hotel
10

Excellent and interactive app

Managing director from 5 to 9 room Vacation Rentals & Villa in (United Kingdom)

Verified
2 years ago
Vamoos is very popular with our guests and is a brilliantly way of keeping our information fresh and up to date.
Country United Kingdom
Managing director
X-Small Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Allow an easy to use and setup communication channel between my property and the guest. The app replaces much of the paper materials we used before with an engaging interactive experience that the guest can carry with them.

Question:

What differentiates this product or service from the competition?

Answer:

Compared to the others I have tried this app is by far the easiest to acquire, configure and deploy. No technical or IT skill required and it can be up and running in a few hours. Better yet, you don't need the Vendor to make changes or to administer the service.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Don't wait, just get it and start using it. There is nothing simpler or cheaper out there. Once you have access pay attention to Places of Interest section as it is the best way to share your local knowledge with your guest

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Nick Scavone Managing Director @ Brilliance Belize
RecommendationAvatar
Nick Scavone Managing Director @ Brilliance Belize
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Support

Unverified

Vamoos has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

97%

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