Increase tips by 5X to attract & retain more staff
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Grazzy
5.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Grazzy
Unranked in Digital Tipping Solutions
Most scalable platform. Sole vendor approved across all 4 major hotel brands - Marriott, Hilton, Hyatt, IHG.
100% recommended by 1 hotels
More than 50% of Grazzy’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Grazzy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
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What is Grazzy?
Founded in 2021 | Headquarters in Austin (United States) | 15 employees
Grazzy is a digital tipping platform specifically designed for the hospitality industry, making it the only vendor approved to enable tipping programs across major hotel brands like Marriott, Hilton, Hyatt, and IHG. Built in collaboration with hotel operators, Grazzy empowers businesses to enhance employee satisfaction by boosting earnings by $2 per hour, providing instant access to tips, and ensuring tax compliance. Its advanced enterprise reporting suite offers valuable insights to General Managers, Operating Groups, and Brand Stakeholders, facilitating better business decisions. Additionally, Grazzy’s no-cost card programs add significant value, helping both employees and operators thrive in a competitive labor market.
Capabilities
Digital Tipping & Instant Guest Feedback
Digital Tipping & Instant Guest Feedback
Enable guests in their moment of need. Grazzy allows guests to tip digitally and leave positive feedback in less than 10 seconds with no app to download. With Grazzy, hotels see notable increases in guest satisfaction scores as well as employee engagement. Positive feedback can be connected to UGC review sites to further boost marketing efforts and ADR.
Instant Tip Disbursement
Instant Tip Disbursement
Competing with the gig economy means offering benefits that employees value - include same-day access to day's earnings. With Grazzy Direct, employees have instant access to their tip earnings. Grazzy also supports payroll payouts and debit card issuance for employees who would prefer either of those options.
Robust Reporting and Meaningful ROI
Robust Reporting and Meaningful ROI
Built in partnership with the largest brands and operating groups in the world, Grazzy's robust reporting ensures GMs, Operating Groups and Brands see real results.
Simple Setup & Always On Support
Simple Setup & Always On Support
You're busy, we're ready. We make setup simple with best practices, employee self-enrollment, and helpful training content. Grazzy customers are live in 30 days or less on average and rate the experience a 90 on NPS. We're there when you need us, with an average response time of less than 30 mins.
Taxes Covered
Taxes Covered
Grazzy ensures you're covered with automated earnings reports sent to your payroll team. These reports can be automatically uploaded to your payroll system via customized reports or integrations.
Features
Delivery Mechanism
4/5 features
Payment Methods
4/5 features
Payouts & Fulfillment
4/5 features
Customization & Branding
4/5 features
Feedback Collection
4/5 features
Tax & Compliance
4/5 features
Available Add-ons & Modules
Allocation as a Service
Hospitality Payroll Software
Allocation as a Service from Grazzy automates digital tip allocations. This frees team leaders, hotel GMs or payroll specialists from the process of distributing tips across teams who use one of Grazzy's pooled tip features.
Grazzy Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Grazzy is the #7 most trending product in the Digital Tipping Solutions category (out of 14) and the #779 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGrazzy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Grazzy Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Grazzy to Top Alternatives
✅ Increase tips by 5x ✅ Boost retention by 30% with hospitality's #1 end-to-end digital tipping platform.
Secure mobile tipping solution partnering with hospitality companies to enable travelers to express their gratitude to service staff
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Hotelier Rating
Looking for specific info?
10
Grazzy has been a valuable addition to our hotel's services!
from 75-99 room Boutique in Addison (United States of America)
Verified
11.241031548943 months ago
Grazzy's customer service and platform delivery is a great testament to the overall value it's bringing to our hotel. If you don't have it, get it!
United States of America
United States of America
Large Hotel
- 1
It looks like Grazzy is not recommended by any hotels
Check out the top 10 most recommended Grazzy alternativesExpert Q&A and Partner Recommendations
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Grazzy hasn’t been recommended by any experts or partners yet
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|---|---|---|
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Oracle Hospitality
92% recommended by 586 hotels |
Property Management Systems
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Support
Unverified
Grazzy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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