Grazzy

5.0 (1 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Most scalable platform. Sole vendor approved across all 4 major hotel brands - Marriott, Hilton, Hyatt, IHG.

More than 50% of Grazzy’s reviews come from United States of America.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Grazzy is the #7 most trending product in the Digital Tipping Solutions category (out of 14) and the #576 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Grazzy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Grazzy
Founded in 2021 | Headquarters in Austin (United States) | 15 employees
Grazzy is the only digital tipping vendor approved to power digital tipping programs for franchisees across all 4 major brand flags - Marriott, Hilton, Hyatt, and IHG. Purpose-built alongside hotel operators, Grazzy drives $2/hour increases in employee earnings, while offering instant access and tax compliance. Our enterprise reporting suite delivers actionable insights to GMs, Operating Groups and Brand Stakeholders. Our no-cost card programs further deliver value to employees and operators looking to get an edge in today's highly competitive labor market.

Capabilities

Digital Tipping & Instant Guest Feedback

Instant Tip Disbursement

Robust Reporting and Meaningful ROI

Simple Setup & Always On Support

Taxes Covered

Features

Delivery Mechanism

4/5 features

Payment Methods

4/5 features

Payouts & Fulfillment

4/5 features

Customization & Branding

4/5 features

Feedback Collection

4/5 features

Available Add-ons & Modules

Allocation as a Service

Payroll Software
Allocation as a Service from Grazzy automates digital tip allocations. This frees team leaders, hotel GMs or payroll specialists from the process of distributing tips across teams who use one of Grazzy's pooled tip features.

PREMIUM ADD-ON

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Grazzy Average Grazzy

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Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Large (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
10

Grazzy has been a valuable addition to our hotel's services!

from 100 to 199 room Branded Hotel in Addison (United States of America)

Verified
4 months ago
Grazzy's customer service and platform delivery is a great testament to the overall value it's bringing to our hotel. If you don't have it, get it!
Country United States of America
Large Hotel
  • 1

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Expert Q&A and Partner Recommendations

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Integrations

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Company Functionality
Oracle Hospitality
Oracle Hospitality

91% recommended by 536 hotels

Property Management Systems

Support

Unverified

Grazzy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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