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eTip.io
4.8 (202 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
eTip.io
Ranked 2 (out of 14) in Digital Tipping Solutions
2025 Finalist
HotelTechAwards
Hoteliers voted etip as the #2 Digital Tipping Solutions provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world✅ Increase tips by 5x ✅ Boost retention by 30% with hospitality's #1 end-to-end digital tipping platform.
96% recommended by 161 hotels
Waldorf Astoria, Marriott, Conrad Hotels & Resorts & 158 others
Bell - AI powered product analyst
I analyzed all of etip’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how eTip facilitates seamless digital tipping, increasing employee morale and guest satisfaction without the hassle of cash transactions. The platform supports revenue growth by allowing staff to receive tips across previously untapped areas like housekeeping, with integrated payroll options streamlining operations. However, users note areas for improvement in transaction fees and tip distribution methods.
Waldorf Astoria, Marriott, Conrad Hotels & Resorts & 158 others
Read their reviewsWhat Types of Hotels etip is Popular For
Size
1 | X-Small (1-9 room)
6 | Small (10-24 room)
8 | Mid-Sized (25-74 room)
81 | Large (75-199 room)
104 | X-Large (200+ room)
Country
197 | United States of America
2 | Canada
1 | Puerto Rico
Type
168 | Branded Hotels
78 | Bed & Breakfast & Inns
73 | Boutiques
69 | Resorts
66 | Airport/Conference Hotels
65 | City Center Hotels
61 | Luxury Hotels
40 | Limited Service & Budget Hotels
23 | Extended Stay & Serviced Apartments
13 | Motels
9 | Hostels
5 | Vacation Rentals & Villas
3 | Casinos
Region
199 | North America
1 | Central America
Category
202 | Digital Tipping Solutions
Didn’t find what you were looking for?
What is etip?
Founded in 2020 | Headquarters in San Francisco (United States) | 28 employees
eTip.io is a digital tipping platform that revolutionizes tipping in the hospitality and service industries by enhancing both revenue and employee satisfaction. It makes tipping easier for guests, which leads to increased tips and improved morale among staff. Hoteliers value eTip.io for its user-friendly interface, real-time feedback, and robust support. This platform integrates seamlessly into business operations, making tip management simpler and more efficient. Partnered with VISA, eTip.io offers secure, real-time, and on-demand tip disbursements, driving better staff retention and motivation by boosting employees' hourly wages.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of etip products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
etip Reviews Analyzed: 196
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
etip Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by etip
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Etip's Provided Description:
"eTip is the #1 end-to-end digital tipping platform for hospitality and service industries. Providing a robust, customizable, and secure platform that increases employees' hourly wages and allows employers to better attract, retain, and motivate their teams. Preferred and approved by global brands and numerous management companies, eTip has partnered with VISA to offer real-time and on-demand tip disbursements. Proven results across 1000’s of properties from global brands: ✅ 30% increase in team retention ✅ 5x increase in tip frequency ✅ Up to $5 increase in hourly income"
FAQs
Capabilities
Create a multi-location tip jar
Create a multi-location tip jar
Create a virtual tip jar for different locations and custom shifts. Ensure your team get correct pay-outs by assigning them to a shift.
Distribute tips in real time
Distribute tips in real time
With our Visa partnership, team members can disburse their tips in real-time and on-demand.
Improve employee morale
Improve employee morale
By making it easy for guests to tip, your team can rest assured that they'll have every opportunity to get tipped.
Monitor customer satisfaction
Monitor customer satisfaction
Real time insight into guest satisfaction and employee performance. Say a little thanks - send custom messages to your customers for their rating, review and generosity.*
Automated tax and compliance tracking
Automated tax and compliance tracking
Generate and download your employee's tip report to comply with Federal & State guidelines.
Features
Delivery Mechanism
4/5 features
Payment Methods
4/5 features
Payouts & Fulfillment
4/5 features
Customization & Branding
4/5 features
Feedback Collection
4/5 features
Tax & Compliance
4/5 features
Available Add-ons & Modules
Guest Feedback & Surveys
Guest Survey Software
We provide a wide range of custom external integrations.*
etip Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, eTip.io is the #2 most trending product in the Digital Tipping Solutions category (out of 14) and the #72 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreetip’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted etip as the #2 Digital Tipping Solutions provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
etip Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Etip Case Studies
etip doesn’t have any case studies available
References
"We have been using eTip for almost 2 years now & our only regret is not signing up sooner. Not only do their digital tipping solutions allow for staff to receive digital tips, but most of our staff has reported an increase in cash tips as well!"
Kim L.
Director of Sales @
Hotel Rock Lititz
Featured Customers
Hotelier Rating
Looking for specific info?
10
Amazing product for our gust and Team Members
Director Of Housekeeping from 500+ room Luxury Hotel in Rancho Palos Verdes (United States of America)
Verified
5 months ago
* Ease of tipping for our guests, no need to take cash out and pay a withdrawal fee to leave a tip. * Increased and secured tips for our team members. * Ease of processing tips and fast payout to team members. * Useful data and feedback from guests on the home portal.
United States of America
United States of America
Director Of Housekeeping
X-Large Hotel
10
Great system!
DOR from 500+ room Resort in Pocono Manor (United States of America)
Verified
5 months ago
Easy to use for individual or pooled tips. QR code is easy to get for each associate. Would be nice if it also created a little business card right in the application with the QR code.
United States of America
United States of America
DOR
X-Large Hotel
1
Review
Assistant GM from 75-99 room Branded Hotel in Indianapolis (United States of America)
Verified
5 months ago
Easy way to tip. QR code easy and hassle free. Don't like anything else but need a twenty word minimum.
United States of America
United States of America
Assistant GM
Large Hotel
10
Digital tipping works well!
Director of Finance from 500+ room Branded Hotel in Chicago (United States of America)
Verified
5 months ago
We enjoy using the portal, it is quite intuitive. We have not had any issues with any of the items with Hotsos integration. We are looking forward to using the ETIP FB portion in the future. Furthermore, the installation of the QR codes in rooms has been straightforward and hassle free. The business cards have also been useful and rolled ou...
United States of America
United States of America
Director of Finance
X-Large Hotel
10
Etips
People & Culture manager from 200 to 499 room Branded Hotel in Orange (United States of America)
Verified
5 months ago
I like Etip's Convenience and how easy it is for our team members and guests to use. The team loves the program so far.
United States of America
United States of America
People & Culture manager
X-Large Hotel
10
Fast and Easy to use!
General Manager from 100 to 199 room Bed & Breakfast & Inn in Wilmington (United States of America)
Verified
5 months ago
My team is making more money and is happy with the program. The guest have also said they like it and easy to use.
United States of America
United States of America
General Manager
Large Hotel
10
Innovative Tipping
Director of Rooms from 200 to 499 room Bed & Breakfast & Inn in Marco Island (United States of America)
Verified
5 months ago
Excellent alternative for our guests to recognize and tip our hard-working team members for a job well done. Easy to understand and use.
United States of America
United States of America
Director of Rooms
X-Large Hotel
8
The vendor was available for any questions or concerns!
Finance Manager from 500+ room Branded Hotel in Chicago (United States of America)
Verified
5 months ago
The application is quick and simple to use and straight forward. The ease of application makes it that much easier to get our team members paid timely.
United States of America
United States of America
Finance Manager
X-Large Hotel
10
Tip Jars
Executive Housekeeper from 100 to 199 room Boutique in Denver (United States of America)
Verified
5 months ago
The majority of employees appreciate having a tip jar. Many employees express a positive sentiment towards the presence of a tip jar.
United States of America
United States of America
Executive Housekeeper
Large Hotel
10
Very easy company to work with!
Controller from 100 to 199 room Boutique in South Bend (United States of America)
Verified
5 months ago
Onboarding for our employees was very easy and they love it. We are seeing additional tips come in for areas of the hotel that never saw tips before such as our breakfast attendants.
United States of America
United States of America
Controller
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
eTip's easy-to-use platform provides a digital payment solution allowing hotel & onsite restaurant guests to easily leave tips for property staff. The platform is incredibly simple to use, without the necessity of downloading an app.
Showing all answers to: "What does this product or service do well?"
eTip's easy-to-use platform provides a digital payment solution allowing hotel & onsite restaurant guests to easily leave tips for property staff. The platform is incredibly simple to use, without the necessity of downloading an app.
Etip is a game changer in today's every increasing cashless society, their digital tipping solution ensures that staff receive the tips they deserve. By eliminating the need for cash, guests can easily and quickly tip through their smartphones, even if they don't have any cash on hand. Streamlining the process not only benefits guests but also boosts staff morale by increasing tipping potential.
Question:
What differentiates this product or service from the competition?
Answer:
There have been a few products similar to eTip pop up since I was first introduced to their platform, and why wouldn't that be the case - eTip is doing it better and eTip is doing it smarter. The company is run by people who truly care about helping others, which is the heart of their product in the first place. This is a game changer for hoteliers who want to help out their staff, in particularly those less fortunate - eTip it there to help all around.
Showing all answers to: "What differentiates this product or service from the competition?"
There have been a few products similar to eTip pop up since I was first introduced to their platform, and why wouldn't that be the case - eTip is doing it better and eTip is doing it smarter. The company is run by people who truly care about helping others, which is the heart of their product in the first place. This is a game changer for hoteliers who want to help out their staff, in particularly those less fortunate - eTip it there to help all around.
Etip are very easy to work with, they are trustworthy and SOC2 compliant, and they are an app-less, contact-free tipping solution that does all the hard work for the business owner seamlessly behind the scenes. They are the market leaders amongst the worlds most recognised brands.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Having seen various products with similar services, eTip is hands-down the best product out there for so many reasons. Simple, easy to use and deploy at your property, app-less/cashless & contact-free, and the eTip staff makes it very easy for your staff to implement and for your guests to use - and for your staff to be appreciated financially for their great work. If you're looking at multiple services, think about the care you'd be given - eTip makes it a no-brainer decision.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Having seen various products with similar services, eTip is hands-down the best product out there for so many reasons. Simple, easy to use and deploy at your property, app-less/cashless & contact-free, and the eTip staff makes it very easy for your staff to implement and for your guests to use - and for your staff to be appreciated financially for their great work. If you're looking at multiple services, think about the care you'd be given - eTip makes it a no-brainer decision.
There is nothing to loose and everything to gain. By choosing eTip and offering a seamless digital tipping experience, you'll not only boost your staff's morale but also improve their overall earnings. In today's competitive job market, retaining your teams and improving their loyalty to your brand is important and Etip can help you do just that.
Recommended by
Benjamin Londa
President
@
Volo Solutions
Fiona Moloney
CEO
@
HaloSOS
Benjamin Londa
President
@
Volo Solutions
Fiona Moloney
CEO
@
HaloSOS
Are you a consultant or vendor that recommends etip?
Leave a recommendation
News
etip
1 year ago
eTip’s Digital Tipping and Instant Earnings Disbursement Platform Now Available on Oracle Cloud Marketplace
etip
1 year ago
eTip Named an Approved Digital Tipping Provider of IHG Hotels & Resorts Properties
etip
2 years ago
eTip to Match up to $100k in Digital Tips During International Housekeepers Week 2022
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Support
Unverified
etip has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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