Increase tips by 5X to attract & retain more staff
eTip.io
5.0 (20 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
eTip.io
Unranked in Digital Tipping Solutions
eTip - The #1 end-to-end digital tipping platform for the hospitality industry
100% recommended by 20 hotels
More than 50% of etip’s reviews come from United States of America.
Ratings Summary
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, eTip.io is the #2 most trending product in the Digital Tipping Solutions category (out of 13) and the #181 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreetip’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About eTip.io
Founded in 2020 | Headquarters in San Francisco (United States) | 28 employees
eTip.io is The #1 end-to-end digital tipping platform for hospitality and service industries.
Providing an end-to-end, fully compliant, and secure platform that increases employees' hourly wages and allows employers to better attract, retain, and motivate their teams.
Preferred and approved by global brands and numerous management companies, eTip has partnered with VISA to offer real-time and on-demand tip disbursements.
Capabilities
etip doesn’t have any benefits or use cases available
Features
Delivery Mechanism
4/5 features
Payment Methods
4/5 features
Payouts & Fulfillment
4/5 features
Customization & Branding
4/5 features
Feedback Collection
4/5 features
Tax & Compliance
4/5 features
Pricing
Pricing Available By Request
etip has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare etip to Top Alternatives
Cashless tipping and guest feedback analytics for hotels
Digital tipping solution for service industries around the globe: extra income for staff at no cost for business
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Hotelier Rating
10
A Great Solution!
Director of Housekeeping from 200 to 499 room Branded Hotel in Tampa (United States of America)
Verified
2 days ago
Our hotel loves the ease with which our guests can leave tips for our team members. We have received so much positive feedback from our guests also with how easy and convenient it is to use the digital tipping solution from Etip. We have also been blown away by the amazing customer service that we receive each time we interact with the Etip...
United States of America
United States of America
Director of Housekeeping
X-Large Hotel
10
Quick, easy and efficient for your team
Assistant General Manager from 100 to 199 room Branded Hotel in Napa (United States of America)
Verified
3 days ago
The platform does take time to get used to but otherwise very user friendly. We love that we can place this around for our team and they are getting tips. I don't carry cash anymore and this is very friendly. The customer service is incredible as well. They have answered all of my questions without making me feel bad for asking. Also LOVE t...
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Phenomenal customer service!
Director of Housekeeping from 200 to 499 room Branded Hotel in Santa Barbara (United States of America)
Verified
6 days ago
Besides the ease of use. It's really the customer service. You always get a quick and helpful response, with a follow up, ensuring our needs are met.
United States of America
United States of America
Director of Housekeeping
X-Large Hotel
10
Everything has been great with etipping.
Housekeeping Manager from 100 to 199 room Bed & Breakfast & Inn in Salem (United States of America)
Verified
8 days ago
The convenience of the entire platform and how easy it is to use. It is efficient and easy to navigate.
United States of America
United States of America
Housekeeping Manager
Large Hotel
10
Wonderful platform!
Director of Marketing & Sales from 100 to 199 room Boutique in Lititz (United States of America)
Verified
8 days ago
We have been using eTip for almost 2 years now & our only regret is not signing up sooner. Not only do their digital tipping solutions allow for staff to receive digital tips, but most of our staff has reported an increase in cash tips as well!
United States of America
United States of America
Director of Marketing & Sales
Large Hotel
10
Great extra perk for my employees!
GM from 100 to 199 room Bed & Breakfast & Inn in Orem (United States of America)
Verified
8 days ago
I really like the ease in which the service is provided, and it doesn't take time out of my day to manage.
United States of America
United States of America
GM
Large Hotel
10
Excellent Product.
General Manager from 100 to 199 room Bed & Breakfast & Inn in Oakhurst (United States of America)
Verified
8 days ago
It's a great tool in today's almosy cashless society. Our housekeepers love it and it's been fantastic for staff moral and also staff retention and I look forward to using it as another reason to join our housekeeping team. Excellent all round.
United States of America
United States of America
General Manager
Large Hotel
10
First Digital Tip Experience
Area Manager from 500+ room Branded Hotel in Branson (United States of America)
Verified
15 days ago
For the most part, the back-end system is super user friendly and easy to manage. I would say the best "feature" though is the support from the eTip team... whenever I need something or have a question, they are right there to support me and my portfolio of hotels.
United States of America
United States of America
Area Manager
X-Large Hotel
10
Loving the ETIPs for the room attendants!
Director of Housekeeeping from 200 to 499 room Branded Hotel in West Palm Beach (United States of America)
Verified
19 days ago
Today's hotel guests are carrying less cash than ever. It allows the guest to tip the room attendant through a QR code that is specific to the room so there is no confusion on who cleaned the room. Is also does not tempt others from the hotel that may enter the room to accidentally take the cash tip. We are seeing many tips on a daily basis.
United States of America
United States of America
Director of Housekeeeping
X-Large Hotel
10
Awesome experience for the guests!
Area GM from 100 to 199 room Branded Hotel in Columbus (United States of America)
Verified
20 days ago
How easy it is to give tips for those that do not carry cash. It’s user friendly and easy to use.
United States of America
United States of America
Area GM
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
eTip's easy-to-use platform provides a digital payment solution allowing hotel & onsite restaurant guests to easily leave tips for property staff. The platform is incredibly simple to use, without the necessity of downloading an app.
Showing all answers to: "What does this product or service do well?"
eTip's easy-to-use platform provides a digital payment solution allowing hotel & onsite restaurant guests to easily leave tips for property staff. The platform is incredibly simple to use, without the necessity of downloading an app.
Question:
What differentiates this product or service from the competition?
Answer:
There have been a few products similar to eTip pop up since I was first introduced to their platform, and why wouldn't that be the case - eTip is doing it better and eTip is doing it smarter. The company is run by people who truly care about helping others, which is the heart of their product in the first place. This is a game changer for hoteliers who want to help out their staff, in particularly those less fortunate - eTip it there to help all around.
Showing all answers to: "What differentiates this product or service from the competition?"
There have been a few products similar to eTip pop up since I was first introduced to their platform, and why wouldn't that be the case - eTip is doing it better and eTip is doing it smarter. The company is run by people who truly care about helping others, which is the heart of their product in the first place. This is a game changer for hoteliers who want to help out their staff, in particularly those less fortunate - eTip it there to help all around.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Having seen various products with similar services, eTip is hands-down the best product out there for so many reasons. Simple, easy to use and deploy at your property, app-less/cashless & contact-free, and the eTip staff makes it very easy for your staff to implement and for your guests to use - and for your staff to be appreciated financially for their great work. If you're looking at multiple services, think about the care you'd be given - eTip makes it a no-brainer decision.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Having seen various products with similar services, eTip is hands-down the best product out there for so many reasons. Simple, easy to use and deploy at your property, app-less/cashless & contact-free, and the eTip staff makes it very easy for your staff to implement and for your guests to use - and for your staff to be appreciated financially for their great work. If you're looking at multiple services, think about the care you'd be given - eTip makes it a no-brainer decision.
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Integrations
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Support
Unverified
etip has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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