eTip.io

4.8 (202 REVIEWS)

HTR Score icon
HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ranked 2 (out of 14) in Digital Tipping Solutions

2025 Finalist HotelTechAwards

Hoteliers voted etip as the #2 Digital Tipping Solutions provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

✅ Increase tips by 5x ✅ Boost retention by 30% with hospitality's #1 end-to-end digital tipping platform.

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Bell avatar Bell - AI powered product analyst

I analyzed all of etip’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how eTip facilitates seamless digital tipping, increasing employee morale and guest satisfaction without the hassle of cash transactions. The platform supports revenue growth by allowing staff to receive tips across previously untapped areas like housekeeping, with integrated payroll options streamlining operations. However, users note areas for improvement in transaction fees and tip distribution methods.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Waldorf Astoria, Marriott, Conrad Hotels & Resorts & 158 others

Read their reviews

What Types of Hotels etip is Popular For

Size

1 | X-Small (1-9 room)

6 | Small (10-24 room)

8 | Mid-Sized (25-74 room)

81 | Large (75-199 room)

104 | X-Large (200+ room)

Country

197 | United States of America

2 | Canada

1 | Puerto Rico

Type

168 | Branded Hotels

78 | Bed & Breakfast & Inns

73 | Boutiques

69 | Resorts

66 | Airport/Conference Hotels

65 | City Center Hotels

61 | Luxury Hotels

40 | Limited Service & Budget Hotels

23 | Extended Stay & Serviced Apartments

13 | Motels

9 | Hostels

5 | Vacation Rentals & Villas

3 | Casinos

Region

199 | North America

1 | Central America

Category

202 | Digital Tipping Solutions

What is etip?

Founded in 2020 | Headquarters in San Francisco (United States) | 28 employees
eTip.io is a digital tipping platform that revolutionizes tipping in the hospitality and service industries by enhancing both revenue and employee satisfaction. It makes tipping easier for guests, which leads to increased tips and improved morale among staff. Hoteliers value eTip.io for its user-friendly interface, real-time feedback, and robust support. This platform integrates seamlessly into business operations, making tip management simpler and more efficient. Partnered with VISA, eTip.io offers secure, real-time, and on-demand tip disbursements, driving better staff retention and motivation by boosting employees' hourly wages.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of etip products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by etip

FAQs

Capabilities

Create a multi-location tip jar

Distribute tips in real time

Improve employee morale

Monitor customer satisfaction

Automated tax and compliance tracking

Features

Delivery Mechanism

4/5 features

Payment Methods

4/5 features

Payouts & Fulfillment

4/5 features

Customization & Branding

4/5 features

Feedback Collection

4/5 features

Available Add-ons & Modules

Guest Feedback & Surveys

Guest Survey Software
We provide a wide range of custom external integrations.*

INCLUDED

etip Reviews Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eTip.io is the #2 most trending product in the Digital Tipping Solutions category (out of 14) and the #72 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

etip’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted etip as the #2 Digital Tipping Solutions provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

etip Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Etip Average Etip

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0

Success Stories

1

References

14

Featured Customers

Etip Case Studies

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etip doesn’t have any case studies available

Etip Reviews

Hotelier Rating

Excellent
179
Very Good
14
Average
4
Poor
4
Terrible
1

Property Size

  • X-Small (1)
  • Small (6)
  • Mid-Sized (8)
  • Large (81)
  • X-Large (104)

Country

  • United States of America
    United States of America
    (197)
  • Canada
    Canada
    (2)
  • Puerto Rico
    Puerto Rico
    (1)

Region

  • North America
    North America
    (199)
  • Central America
    Central America
    (1)
10

Amazing product for our gust and Team Members

Director Of Housekeeping from 500+ room Luxury Hotel in Rancho Palos Verdes (United States of America)

Verified
5 months ago
* Ease of tipping for our guests, no need to take cash out and pay a withdrawal fee to leave a tip. * Increased and secured tips for our team members. * Ease of processing tips and fast payout to team members. * Useful data and feedback from guests on the home portal.
Country United States of America
Director Of Housekeeping
X-Large Hotel
10

Great system!

DOR from 500+ room Resort in Pocono Manor (United States of America)

Verified
5 months ago
Easy to use for individual or pooled tips. QR code is easy to get for each associate. Would be nice if it also created a little business card right in the application with the QR code.
Country United States of America
DOR
X-Large Hotel
1

Review

Assistant GM from 75-99 room Branded Hotel in Indianapolis (United States of America)

Verified
5 months ago
Easy way to tip. QR code easy and hassle free. Don't like anything else but need a twenty word minimum.
Country United States of America
Assistant GM
Large Hotel
Brendan from etip replied
Thank you so much for your feedback, as we want to address any concerns you have in regards to your experience! As you know, it costs money to move money as all card and bank networks charge a small fee for storing, processing and transferring funds. However, there are options when determining how the fee is processed! Your company chose to have the fee deducted from the tip itself, but we have the flexibility and opportunity to change that if you prefer.  1) The hotel can cover this fee (so it doesn't get deducted from the tip) 2) You could have the guest cover the fee Please reach out to support if you'd like to make any updates!
10

Digital tipping works well!

Director of Finance from 500+ room Branded Hotel in Chicago (United States of America)

Verified
5 months ago
We enjoy using the portal, it is quite intuitive. We have not had any issues with any of the items with Hotsos integration. We are looking forward to using the ETIP FB portion in the future. Furthermore, the installation of the QR codes in rooms has been straightforward and hassle free. The business cards have also been useful and rolled ou...
Country United States of America
Director of Finance
X-Large Hotel
10

Etips

People & Culture manager from 200 to 499 room Branded Hotel in Orange (United States of America)

Verified
5 months ago
I like Etip's Convenience and how easy it is for our team members and guests to use. The team loves the program so far.
Country United States of America
People & Culture manager
X-Large Hotel
10

Fast and Easy to use!

General Manager from 100 to 199 room Bed & Breakfast & Inn in Wilmington (United States of America)

Verified
5 months ago
My team is making more money and is happy with the program. The guest have also said they like it and easy to use.
Country United States of America
General Manager
Large Hotel
10

Innovative Tipping

Director of Rooms from 200 to 499 room Bed & Breakfast & Inn in Marco Island (United States of America)

Verified
5 months ago
Excellent alternative for our guests to recognize and tip our hard-working team members for a job well done. Easy to understand and use.
Country United States of America
Director of Rooms
X-Large Hotel
8

The vendor was available for any questions or concerns!

Finance Manager from 500+ room Branded Hotel in Chicago (United States of America)

Verified
5 months ago
The application is quick and simple to use and straight forward. The ease of application makes it that much easier to get our team members paid timely.
Country United States of America
Finance Manager
X-Large Hotel
10

Tip Jars

Executive Housekeeper from 100 to 199 room Boutique in Denver (United States of America)

Verified
5 months ago
The majority of employees appreciate having a tip jar. Many employees express a positive sentiment towards the presence of a tip jar.
Country United States of America
Executive Housekeeper
Large Hotel
10

Very easy company to work with!

Controller from 100 to 199 room Boutique in South Bend (United States of America)

Verified
5 months ago
Onboarding for our employees was very easy and they love it. We are seeing additional tips come in for areas of the hotel that never saw tips before such as our breakfast attendants.
Country United States of America
Controller
Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

eTip's easy-to-use platform provides a digital payment solution allowing hotel & onsite restaurant guests to easily leave tips for property staff. The platform is incredibly simple to use, without the necessity of downloading an app.

Question:

What differentiates this product or service from the competition?

Answer:

There have been a few products similar to eTip pop up since I was first introduced to their platform, and why wouldn't that be the case - eTip is doing it better and eTip is doing it smarter. The company is run by people who truly care about helping others, which is the heart of their product in the first place. This is a game changer for hoteliers who want to help out their staff, in particularly those less fortunate - eTip it there to help all around.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Having seen various products with similar services, eTip is hands-down the best product out there for so many reasons. Simple, easy to use and deploy at your property, app-less/cashless & contact-free, and the eTip staff makes it very easy for your staff to implement and for your guests to use - and for your staff to be appreciated financially for their great work. If you're looking at multiple services, think about the care you'd be given - eTip makes it a no-brainer decision.

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Recommended by
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Benjamin Londa President @ Volo Solutions
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Fiona Moloney CEO @ HaloSOS
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Benjamin Londa President @ Volo Solutions
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Fiona Moloney CEO @ HaloSOS
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Support

Unverified

etip has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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