Canary Digital Tipping

4.9 (606 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Silvio, Emilio, Andrija + 65 more experts recommend Canary Technologies

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Canary Digital Tipping

Ranked 1 (out of 14) in Digital Tipping Solutions

2026 Winner Hotel Software

Hoteliers voted Canary Technologies as the #1 Digital Tipping Solutions provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Increase tips by 5X to attract & retain more staff

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Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary's digital tipping solution significantly benefits the hotel industry by replacing cash tips, thereby enhancing convenience, transparency, and staff morale. Guests find it easy and secure, leading to increased tipping volume and better staff appreciation. The system also aids in improving operational efficiency by integrating with existing hotel systems, reducing paperwork and fraud risk, and providing valuable analytics on tipping trends.

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Four Seasons, Ace Hotel, Hilton & 2571 others

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Partners say

Industry experts recommend Canary Technologies for its robust and customizable guest management platform. Noteworthy features include seamless check-in/check-out, digital tipping, upselling, and fraud prevention. Canary's modular design allows hotels to choose specific services or a unified solution, ensuring flexibility. High security standards and PCI compliance also stand out, significantly reducing chargebacks and enhancing guest and staff experiences.

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Vincent, Kamal, Damien and 31 others

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What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

200 | Small (10-49 room)

1036 | Mid-Sized (50-99 room)

2231 | Large (100-499 room)

259 | X-Large (500+ room)

Country

2859 | United States

462 | Canada

53 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

19 | Bahamas

19 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | India

8 | Turkey

7 | France

7 | Malaysia

6 | Japan

6 | United Arab Emirates

6 | Ireland

6 | Portugal

6 | Colombia

5 | Czech Republic

5 | Philippines

5 | New Zealand

5 | China

4 | Bahrain

4 | Switzerland

4 | Kenya

4 | Hungary

3 | Hong Kong

3 | Netherlands

3 | Guatemala

3 | Egypt

3 | Antigua and Barbuda

3 | Cayman Islands

3 | Austria

3 | Qatar

3 | Greece

3 | Brazil

3 | Costa Rica

2 | Belgium

2 | Saudi Arabia

2 | Maldives

2 | Thailand

1 | Bulgaria

1 | Malta

1 | Panama

1 | Vanuatu

1 | Chile

1 | Burkina Faso

1 | South Africa

1 | Tanzania

1 | Mongolia

1 | Malawi

1 | Russian Federation

1 | Oman

1 | Germany

1 | Nepal

1 | Tunisia

1 | Slovakia

Type

2053 | Branded Hotels

1783 | Boutique Hotels

1678 | Bed & Breakfast & Inns

1395 | Luxury Hotels

1370 | Airport/Conference Hotels

1218 | Limited Service & Budget Hotels

1196 | Resorts

948 | City Center Hotels

371 | Extended Stay & Serviced Apartments

273 | Hostels

214 | Motels

169 | Casinos

76 | RV Parks & Campgrounds

74 | Vacation Rentals & Villas

Region

3365 | North America

133 | Europe

63 | Asia Pacific

53 | Oceania

45 | Central America

33 | Middle East

17 | South America

9 | Africa

Category

1872 | Cyber Security & Fraud Prevention

1508 | Contactless Check-in

1471 | Guest Messaging Software

869 | Upselling Software

606 | Digital Tipping Solutions

189 | Hotel Chatbots

32 | Call Center Software

Canary Technologies Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Digital Tipping Solutions for Small Hotels
#1 of 2
Best Digital Tipping Solutions for Mid-sized Hotels
#1 of 4
Best Digital Tipping Solutions for Luxury Hotels
#1 of 4

Canary Technologies Digital Tipping Solutions Rankings

By size
Best Digital Tipping Solutions for Small Hotels 96% recommended by 18 Small hotels
#1 of 2
Small hotels say that Canary Technologies' Digital Tipping Solutions, according to verified HotelTechReport reviews, provides ease of use, efficient customer service, and significant opportunities for staff to earn tips, making it an effective tool for enhancing guest experiences and operational efficiency.
Best Digital Tipping Solutions for Mid-sized Hotels 98% recommended by 483 Mid-sized hotels
#1 of 4
Medium hotels say that Canary Technologies' Digital Tipping Solutions streamline hotel operations with an intuitive platform that enhances guest and staff interactions. Verified HotelTechReport reviews highlight simplified check-ins, efficient guest messaging, and reliable credit card authorization as valuable strengths for Medium hotels.
Best Digital Tipping Solutions for Large Hotels 98% recommended by 72 Large hotels
#2 of 4
Large hotels say that Canary Technologies' Digital Tipping Solutions, according to verified HotelTechReport reviews, enhances operational efficiency, boosts staff morale, and seamlessly integrates with existing systems. These strengths, especially significant for Large hotels, contribute to its high ranking.
Best Digital Tipping Solutions for Enterprise Hotels 97% recommended by 23 Enterprise hotels
#2 of 2
X Large hotels say that Canary Technologies' Digital Tipping Solutions, highlighted in verified HotelTechReport reviews, enhance operational efficiency by streamlining tipping processes. Reviews frequently emphasize ease of use, reliability, and seamless integration, essential factors for large hotel operations.
By type
Best Digital Tipping Solutions for Luxury Hotels 97% recommended by 146 Luxury Hotels hotels
#1 of 4
Luxury hotels say that Canary Technologies' Digital Tipping Solutions ranks highly in verified HotelTechReport reviews for its intuitive user interface, enhanced guest satisfaction, and increased employee tips. Its secure and user-friendly platform aligns well with the premium service expectations in the luxury segment.
Best Digital Tipping Solutions for Vacation Rentals & Villas 96% recommended by 8 Vacation Rentals & Villas hotels
#2 of 2
Vacation-Rentals-Villas hotels say that Canary Technologies' Digital Tipping Solutions is highly rated in verified HotelTechReport reviews for its ease of use, secure tipping transactions, and efficient guest communication tools, all crucial for enhancing guest satisfaction and operational efficiency.
Best Digital Tipping Solutions for Extended Stay & Serviced Apartments 98% recommended by 54 Extended Stay & Serviced Apartments hotels
#1 of 2
Extended-Stay-Serviced-Apartments hotels say that Canary Technologies' Digital Tipping Solutions rank highly due to convenient tipping for cashless guests, enhanced staff satisfaction, and seamless integration with property management, according to verified HotelTechReport reviews. The platform's ease of use and secure digital transactions are noteworthy.
Best Digital Tipping Solutions for RV Parks & Campgrounds 98% recommended by 9 RV Parks & Campgrounds hotels
#1 of 1
Rv-Parks-Campgrounds hotels say that Canary Technologies' Digital Tipping Solutions offer ease and convenience, increase gratuities for staff, and streamline operations, according to verified HotelTechReport reviews. These strengths enhance guest satisfaction and operational efficiency, vital for these accommodations.
Best Digital Tipping Solutions for Limited Service & Budget Hotels 97% recommended by 223 Limited Service & Budget Hotels hotels
#1 of 3
Limited-Service-Budget hotels say that Canary Technologies' Digital Tipping Solutions enhances operations, as noted in verified HotelTechReport reviews. Key strengths highlighted include ease of use for staff and guests, improved tipping convenience without cash, and seamless communication via text messaging.
Best Digital Tipping Solutions for Airport/Conference Hotels 98% recommended by 236 Airport/Conference Hotels hotels
#1 of 3
Conference hotels say that Canary Technologies' Digital Tipping Solutions ranks highly in verified HotelTechReport reviews for its ability to enhance guest experience through convenient digital tipping, improve employee morale with increased gratuities, and integrate seamlessly with existing hotel management systems.
Best Digital Tipping Solutions for Bed & Breakfast & Inns 98% recommended by 325 Bed & Breakfast & Inns hotels
#1 of 3
Bed-N-Breakfast hotels say that Canary Technologies' Digital Tipping Solutions excel due to user-friendliness, immediate electronic tipping, and seamless guest communication features. Verified HotelTechReport reviews highlight these recurring strengths, underscoring operational efficiency and improved service satisfaction as key benefits for Bed-N-Breakfast establishments.
Best Digital Tipping Solutions for Boutique Hotels 97% recommended by 254 Boutique Hotels hotels
#1 of 4
Boutique hotels say that Canary Technologies' Digital Tipping Solutions enhances communication and streamlines tipping processes, contributing to operational efficiency, based on verified HotelTechReport reviews. Boutique hotels specifically value its user-friendly interface, increased staff compensation, and secure payment handling.
Best Digital Tipping Solutions for Branded Hotels 98% recommended by 388 Branded Hotels hotels
#1 of 3
Branded hotels say that Canary Technologies' Digital Tipping Solutions, as noted in verified HotelTechReport reviews, enhances operational efficiency through secure credit card authorization and streamlines guest communication. The platform’s ease of use, along with robust fraud prevention, makes it advantageous for Branded hotels.
Best Digital Tipping Solutions for Casinos 99% recommended by 26 Casinos hotels
#1 of 2
Casino hotels say that Canary Technologies' Digital Tipping Solutions excels due to its user-friendly interface, swift tips distribution, and enhanced cashless transaction capabilities, according to verified HotelTechReport reviews. These features are crucial for the unique operational dynamics of Casino environments.
Best Digital Tipping Solutions for City Center Hotels 99% recommended by 119 City Center Hotels hotels
#2 of 3
City-Center-Hotel hotels say that Canary Technologies' Digital Tipping Solutions is appreciated for its ease of use, enhanced staff morale through increased tipping, and the secure, seamless integration of its services into existing operations, according to verified HotelTechReport reviews.
Best Digital Tipping Solutions for Hostels 95% recommended by 30 Hostels hotels
#2 of 2
Hostel hotels say that Canary Technologies' Digital Tipping Solution, according to verified HotelTechReport reviews, is highly valued for its ease of use, helping guests tip securely and conveniently, fraud prevention features, and seamless staff communication for enhanced guest satisfaction.
Best Digital Tipping Solutions for Other 99% recommended by 47 Other hotels
#1 of 3
Other hotels say that Canary Technologies' Digital Tipping Solutions is valuable, citing verified HotelTechReport reviews. Notable strengths include streamlined integration, ease of use for staff and guests, and enhanced guest satisfaction, particularly important in varied environments represented as Other.
Best Digital Tipping Solutions for Motels 99% recommended by 36 Motels hotels
#1 of 2
Motel hotels say that Canary Technologies' Digital Tipping Solutions improve operational efficiency and guest communication, according to verified HotelTechReport reviews. The system is praised for facilitating streamlined check-ins, enhancing direct guest messaging, and boosting staff morale through easy digital tipping options.
Best Digital Tipping Solutions for Resorts 97% recommended by 157 Resorts hotels
#1 of 2
Resort hotels say that Canary Technologies’ Digital Tipping Solution excels according to verified HotelTechReport reviews, streamlining tipping processes and enhancing staff satisfaction. Frequently praised for boosting staff gratuities and offering guest messaging capabilities, it's also known for providing secure and efficient credit card authorizations.
By region
Best Digital Tipping Solutions for hotels in Europe 99% recommended by 7 hotels in Europe
#1 of 1
Europe hotels say that Canary Technologies’ Digital Tipping Solutions ranks highly according to verified HotelTechReport reviews due to its ease of use, efficiency, and enhanced security. These strengths are crucial for improving guest experience and operational efficiency in European hospitality.
Best Digital Tipping Solutions for hotels in North America 98% recommended by 581 hotels in North America
#1 of 5
Na hotels say that Canary Technologies' Digital Tipping Solutions, according to verified HotelTechReport reviews, enhance guest satisfaction and operational efficiency. Recurring strengths noted include streamlined communication with guests and secure digital tipping, proving particularly effective for addressing issues promptly and increasing staff morale.
Best Digital Tipping Solutions for hotels in Asia Pacific 90% recommended by 5 hotels in Asia Pacific
#1 of 1
Ap hotels say that Canary Technologies' Digital Tipping Solutions ranks highly in verified HotelTechReport reviews due to its user-friendly interface, prompt customer service, and efficient integration process. These strengths are particularly valued by hotels in Ap for enhancing operational efficiency.
Best Digital Tipping Solutions for hotels in Middle East 98% recommended by 5 hotels in Middle East
#1 of 1
Me hotels say that Canary Technologies' Digital Tipping Solutions provides easy payment access, enhances security, and improves communication with guests, according to verified HotelTechReport reviews. Important elements for Me hotels include streamlined payment processes, enhanced safety, and efficient guest interaction.
By country
Best Digital Tipping Solutions for hotels in Canada 95% recommended by 46 hotels in Canada
#1 of 1
Ca hotels say that Canary Technologies' Digital Tipping Solution simplifies operations and enhances guest experience, according to verified HotelTechReport reviews. Recurring strengths include its user-friendly interface, seamless payment processing, and effective fraud prevention.
Best Digital Tipping Solutions for hotels in United States 98% recommended by 531 hotels in United States
#1 of 5
Us hotels say that Canary Technologies' Digital Tipping Solutions is praised in verified HotelTechReport reviews for streamlining operations, enhancing security, and facilitating efficient guest communication. Recurring strengths important to Us hotels include increased staff tips, seamless integration, and user-friendly features.

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What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Digital Tipping (by Canary Technologies) is a guest management platform specifically designed for seamless digital tipping in the hospitality industry. This app-less solution increases staff compensation without impacting the hotel's bottom line. By enabling guests to leave cashless tips effortlessly, Digital Tipping enhances staff satisfaction and motivation. The platform integrates smoothly into existing hotel operations, offering a simple and secure way for guests to show their appreciation. This improves overall guest experience and operational efficiency, making it a valuable addition for hotels aiming to boost staff morale and service quality.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Canary Technologies

FAQs

Capabilities

Customizable Tipping Flows

Text, Email & QR Code Tipping

Tip by Department or Individual

Distribute Tips with Payroll Integration

Automate Tax Forms

Features

Delivery Mechanism

4/5 features

Payment Methods

4/5 features

Payouts & Fulfillment

4/5 features

Customization & Branding

4/5 features

Feedback Collection

4/5 features

Available Add-ons & Modules

Guest App

Hotel Guest Apps
Guest App

INCLUDED

Canary Technologies Reviews Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Canary Digital Tipping is the #1 most trending product in the Digital Tipping Solutions category (out of 14) and the #7 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Canary Technologies as the #1 Digital Tipping Solutions provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Canary Technologies Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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49

Success Stories

7

References

15

Featured Customers

Canary Technologies Case Studies

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

Caldes de Malavella (Spain)

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

Byron Bay (Australia)

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

Miami Beach (United States)

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Fewer Calls, Better Service: Canary AI at The Pines Resort

Bass Lake (United States)

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Elevating the Swiss Resort Experience with Canary and Protel

Grindelwald (Switzerland)

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How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey

ValThorens (France)

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AI Brings Modern Guest Communication to a Historic Resort

Stowe (United States)

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

Chandler (United States)

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

Perth (Australia)

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

Plymouth (United States)

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

Santa Cruz (United States)

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

Durham (United States)

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How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

St. George (United States)

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84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

Truckee (United States)

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How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Plymouth (United States)

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How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Provincetown (United States)

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

San Francisco (United States)

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Orlando (United States)

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Rehoboth Beach (United States)

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Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Miami (United States)

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How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Kissimmee (United States)

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How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Cocoa Beach (United States)

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

FenwickIsland (United States)

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How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Bend (United States)

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

FenwickIsland (United States)

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

San Francisco (United States)

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Accord (United States)

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States)

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States)

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How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

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How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Whistler (Canada)

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Hyannis (United States)

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Anaheim (United States)

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How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Eagar (United States)

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How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States)

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How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States)

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Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States)

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How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States)

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How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

London (United Kingdom)

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How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

Las Vegas (United States)

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How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States)

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How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States)

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Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States)

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How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Monastir (Tunisia)

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How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States)

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Canary Technologies Reviews

Hotelier Rating

Excellent
575
Very Good
19
Average
9
Poor
2
Terrible
1

Property Size

  • X-Small (5)
  • Small (18)
  • Mid-Sized (220)
  • Large (335)
  • X-Large (23)

Country

  • United States
    United States
    (531)
  • Canada
    Canada
    (46)
  • Mexico
    Mexico
    (4)
  • Italy
    Italy
    (2)
  • Spain
    Spain
    (2)
  • Turkey
    Turkey
    (2)
  • Colombia
    Colombia
    (2)
  • Egypt
    Egypt
    (1)
  • Qatar
    Qatar
    (1)
  • Bahrain
    Bahrain
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • Singapore
    Singapore
    (1)
  • Jordan
    Jordan
    (1)
  • France
    France
    (1)
  • Switzerland
    Switzerland
    (1)
  • Philippines
    Philippines
    (1)
  • Bahamas
    Bahamas
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Japan
    Japan
    (1)

Region

  • North America
    North America
    (581)
  • Europe
    Europe
    (7)
  • Asia Pacific
    Asia Pacific
    (5)
  • Middle East
    Middle East
    (5)
  • South America
    South America
    (2)
  • Central America
    Central America
    (2)
7

Accessible, convenient, easy-friendly

Front Office Manager from 100 to 199 room Branded Hotel in Seattle (United States)

Verified
6 months ago
Broadcasting messages to multiple guests is a great feature - Quick process to share when requesting company's preferred billing information.
Country United States
Front Office Manager
Large Hotel
9

Being able to text guest before arrival

GM from 50-74 room Bed & Breakfast & Inn in Hayward (United States)

Verified
6 months ago
That we can answer guests questions manage the upsells quickly and approve allows us faster check ins with info put in ahead of time.
Country United States
GM
Mid-Sized Hotel
10

Best experience

Front desk agent from 50-74 room Bed & Breakfast & Inn in Covington (United States)

Verified
6 months ago
Easy and quick check in process guest also very satisfied to use it canary check-inn and day to request online.
Country United States
Front desk agent
Mid-Sized Hotel
10

Reliable, Easy, and Essential for Modern Hotel Operations

Director of Sales from 50-74 room Bed & Breakfast & Inn in Orange Beach (United States)

Verified
6 months ago
We’ve had an outstanding experience with Canary Technologies at Hotel Indigo Orange Beach. Their platform has truly streamlined our operations—guest messaging is fast and intuitive, digital tipping has been a game-changer for our team, and their secure credit card authorization process gives us total peace of mind. The system is easy to use...
Country United States
Director of Sales
Mid-Sized Hotel
8

Glitches in the System- Please work out the issues in Guest Messaging. Since onboarding we have had several false sms texts go out to guest by AI.

GM from 500+ room Boutique in Chicago (United States)

Verified
6 months ago
Guest Messaging - ability to solve problems quickly and help guest in real time. Tipping convenience of product. Cyber Security convenience of product.
Country United States
GM
X-Large Hotel
10

Using Canary for communication

Assistant General Manager from 50-74 room Bed & Breakfast & Inn in Pueblo (United States)

Verified
6 months ago
I really like being able to communicate with guest via text message. Guest responses are often quicker than email. Mobile check-in makes it easy for those guests on a schedule for work.
Country United States
Assistant General Manager
Mid-Sized Hotel
10

Digital Hospitality Platform Innovator

FOM from 100 to 199 room Bed & Breakfast & Inn in Leduc (Canada)

Verified
6 months ago
Allowing guests to personalize their stay with upgrades, amenities, or services like early check-in and spa treatments. This enhances the guest experience by providing convenience and flexibility, while also creating additional revenue opportunities for the hotel. It’s all about making the stay more tailored and memorable.
Country Canada
FOM
Large Hotel
10

Great platform

Front Desk from 100 to 199 room Bed & Breakfast & Inn in Gary (United States)

Verified
6 months ago
We use Canary for our housekeeping team to receive digital tips and our front desk staff use it for secure credit card authorization forms. Both are very great attributes and the online credit card authorization process is very simple and efficient for guests.
Country United States
Front Desk
Large Hotel
10

Great Communication tool

Guest services agent from 100 to 199 room Bed & Breakfast & Inn in Tacoma (United States)

Verified
6 months ago
I really enjoy the easy, convenient access to Canary. This helps guest do pre-check ins, set up preferences, and allows them to add on services. Also being able to communicate with guests directly and quickly is such a great option. I enjoy Canary and hope we will continue to use it.
Country United States
Guest services agent
Large Hotel
8

Transforming Daily Hotel Tasks with Ease

General manager from 100 to 199 room Bed & Breakfast & Inn in New York City (United States)

Verified
6 months ago
Canary Technologies offers an intuitive and efficient platform that helps streamline hotel operations, from guest messaging to secure payment authorization. It enhances both staff workflow and the guest experience by reducing manual tasks and improving communication. The system is easy to use, security-focused, and a strong tool for moderni...
Country United States
General manager
Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.

Question:

What differentiates this product or service from the competition?

Answer:

Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.

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Are you a consultant or vendor that recommends Canary Technologies? Leave a recommendation

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

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Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality

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IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping

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Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

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Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

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Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

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3 years ago

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3 years ago

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3 years ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

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4 years ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

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4 years ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

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Canary Technologies

4 years ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

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Canary Technologies

4 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

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Canary Technologies

5 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

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5 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

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