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Canary Digital Tipping
4.9 (626 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Natalia, Anjali, Emilio + 71 more experts recommend Canary Technologies
Read Recommendations
Canary Digital Tipping
Ranked 1 (out of 15) in Digital Tipping Solutions
2026 Winner
Hotel Software
Hoteliers voted Canary Technologies as the #1 Digital Tipping Solutions provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldIncrease tips by 5X to attract & retain more staff
96% recommended by 2665 hotels
Four Seasons, Ace Hotel, Hilton & 2662 others
Bell - AI powered product analyst
I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Canary Technologies is praised for reducing front-desk friction and raising revenue through contactless check-in, guest messaging, upsells, secure credit card authorizations, and digital tipping. Reviewers say it cuts paperwork and calls, speeds arrivals, improves PCI/security, and increases staff morale and tip volume. Some note integration gaps, messaging/AI limits, and tip-disbursement or enrollment quirks.
Four Seasons, Ace Hotel, Hilton & 2662 others
Read their reviewsPartners say
Industry experts recommend Canary Technologies for its robust and customizable guest management platform. Noteworthy features include seamless check-in/check-out, digital tipping, upselling, and fraud prevention. Canary's modular design allows hotels to choose specific services or a unified solution, ensuring flexibility. High security standards and PCI compliance also stand out, significantly reducing chargebacks and enhancing guest and staff experiences.
Vincent, Damien, Kamal and 32 others
Read their recommendationsWhat Types of Hotels Canary Technologies is Popular For
Size
28 | X-Small (1-9 room)
229 | Small (10-49 room)
1076 | Mid-Sized (50-99 room)
2342 | Large (100-499 room)
257 | X-Large (500+ room)
Country
3010 | United States
477 | Canada
53 | United Kingdom
47 | Australia
44 | Mexico
22 | Italy
18 | Bahamas
16 | Singapore
12 | Turks and Caicos Islands
10 | Jordan
10 | Spain
8 | Puerto Rico
8 | Turkey
7 | India
7 | France
7 | Malaysia
6 | United Arab Emirates
6 | Portugal
6 | Japan
6 | Ireland
6 | Colombia
5 | China
5 | New Zealand
5 | Philippines
5 | Czech Republic
4 | Austria
4 | Hungary
4 | Bahrain
4 | Kenya
4 | Switzerland
3 | Thailand
3 | Guatemala
3 | Netherlands
3 | Greece
3 | Cayman Islands
3 | Egypt
3 | Costa Rica
3 | Brazil
3 | Antigua and Barbuda
3 | Hong Kong
3 | Qatar
2 | Saudi Arabia
2 | Panama
2 | Maldives
2 | Belgium
1 | Chile
1 | Vietnam
1 | Vanuatu
1 | Malta
1 | South Africa
1 | Tanzania
1 | Germany
1 | Tunisia
1 | Mongolia
1 | Slovakia
1 | Nepal
1 | Oman
1 | Russian Federation
1 | Malawi
1 | Bulgaria
1 | Burkina Faso
Type
2127 | Branded Hotels
1902 | Boutique Hotels
1750 | Bed & Breakfast & Inns
1467 | Luxury Hotels
1435 | Airport/Conference Hotels
1278 | Resorts
1264 | Limited Service & Budget Hotels
1005 | City Center Hotels
386 | Extended Stay & Serviced Apartments
297 | Hostels
231 | Motels
176 | Casinos
80 | RV Parks & Campgrounds
79 | Vacation Rentals & Villas
Region
3531 | North America
134 | Europe
61 | Asia Pacific
53 | Oceania
44 | Central America
33 | Middle East
18 | South America
9 | Africa
Category
1912 | Cyber Security & Fraud Prevention
1558 | Contactless Check-in
1534 | Guest Messaging Software
900 | Upselling Software
626 | Digital Tipping Solutions
202 | Hotel Chatbots
96 | Hotel Keyless Entry Systems
33 | Call Center Software
6 | Mobile Ordering & Room Service
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What is Canary Technologies?
Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Digital Tipping (by Canary Technologies) is a guest management platform specifically designed for seamless digital tipping in the hospitality industry. This app-less solution increases staff compensation without impacting the hotel's bottom line. By enabling guests to leave cashless tips effortlessly, Digital Tipping enhances staff satisfaction and motivation. The platform integrates smoothly into existing hotel operations, offering a simple and secure way for guests to show their appreciation. This improves overall guest experience and operational efficiency, making it a valuable addition for hotels aiming to boost staff morale and service quality.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Canary Technologies Reviews Analyzed: 102
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Canary Technologies Expert Recommendations Analyzed: 27
Read expert recommendationsDescription provided by Canary Technologies
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Canary Technologies's Provided Description:
"Canary Digital Tipping increases staff compensation, without hurting a hotel's bottom line. Canary's robust, highly customizable solution is app-less and makes it easy for guests to leave cashless tips and staff to get paid."
FAQs
Capabilities
Customizable Tipping Flows
Customizable Tipping Flows
Design the ideal hotel digital tipping flows. Through a single easy-to-use platform, quickly create the digital tipping flows that work best for your hotel.
Text, Email & QR Code Tipping
Text, Email & QR Code Tipping
Encourage digital tipping throughout the guest journey via text message, email, and/or QR codes placed around the property to increase tipping frequency.
Tip by Department or Individual
Tip by Department or Individual
Receive digital tips from guests by department or individual. Multiple individuals can also receive digital tips at once through a guest’s mobile device.
Distribute Tips with Payroll Integration
Distribute Tips with Payroll Integration
Simple automations make it easy for hoteliers to distribute tips to staff.
Automate Tax Forms
Automate Tax Forms
Canary handles all of the administrative work for cashless, digital tips.
Features
Delivery Mechanism
4/5 features
Payment Methods
4/5 features
Payouts & Fulfillment
4/5 features
Customization & Branding
4/5 features
Feedback Collection
4/5 features
Tax & Compliance
4/5 features
Available Add-ons & Modules
Canary Technologies Reviews Summary
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Canary Digital Tipping is the #1 most trending product in the Digital Tipping Solutions category (out of 15) and the #33 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCanary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Canary Technologies as the #1 Digital Tipping Solutions provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Canary Technologies Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Canary Technologies Case Studies
Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk
Grand Canyon Village (United States)
How Flanigan’s Resort & Spa Boosted Ancillary Revenue by 57% With Canary’s GMS
Springdale (United States)
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10×
Williamsburg (United States)
From Long Lines to Warm Welcomes: How Mangia’s Modernized the Guest Journey with Canary
Pollina (Italy)
How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
Paris (France)
Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary’s Mobile Key
Malibu (United States)
Hotel Covington Increases Average Check Size by 15% With Canary’s F&B Mobile Ordering
Covington (United States)
Handling 800+ Calls a Month With Canary’s AI Voice at Hotel Zephyr
San Francisco (United States)
How Beaumier Uses Canary Technologies to Elevate the Guest Experience
Bonnieux (France)
How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience
Milan (Italy)
Answering Every Call and Eliminating Lobby Lines at The Gale Miami
Miami (United States)
A Year of F&B Revenue in Just Two Months: Garden City Hotel’s Success Story With Canary
Garden City (United States)
Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio
Chipping Campden (United Kingdom)
How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary
Newcastle upon Tyne (United Kingdom)
How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Snowshoe (United States)
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
New York City (United States)
How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months
Caldes de Malavella (Spain)
How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals
Byron Bay (Australia)
How Casa Faena Delights Guests and Drives 55% More Upsells with Canary
Miami Beach (United States)
Fewer Calls, Better Service: Canary AI at The Pines Resort
Bass Lake (United States)
Elevating the Swiss Resort Experience with Canary and Protel
Grindelwald (Switzerland)
How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey
ValThorens (France)
AI Brings Modern Guest Communication to a Historic Resort
Stowe (United States)
Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How
Chandler (United States)
Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work
Perth (Australia)
How Digital Tipping Decreases Staff Turnover by 75% at Linchris
Plymouth (United States)
How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium
Santa Cruz (United States)
Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint
Durham (United States)
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
St. George (United States)
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Truckee (United States)
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Plymouth (United States)
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Provincetown (United States)
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
San Francisco (United States)
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Orlando (United States)
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Rehoboth Beach (United States)
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Miami (United States)
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Kissimmee (United States)
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Cocoa Beach (United States)
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
FenwickIsland (United States)
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Bend (United States)
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
FenwickIsland (United States)
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Banff (Canada)
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
San Francisco (United States)
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Accord (United States)
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Boston (United States)
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Capri (Italy)
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Saskatoon (Canada)
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Kihei (United States)
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
(United Kingdom)
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Whistler (Canada)
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Hyannis (United States)
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
MountLaurel (United States)
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Eagar (United States)
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
San Clemente (United States)
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Seattle (United States)
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Seattle (United States)
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Seattle (United States)
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
London (United Kingdom)
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
New York City (United States)
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Litchfield Park (United States)
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Whitehorse (Canada)
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Greensboro (United States)
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Los Angeles (United States)
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Monastir (Tunisia)
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
Richmond (United States)
References
"We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features."
Bailey O’Neil
Front Desk Manager @
The Coeur d'Alene Golf & Spa Resort
"Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property."
Ryan McGhee
General Manager @
Fifty Hotel & Suites by Affinia
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"Canary helps us compete in this high-tech environment by getting of the antiquated paper auth forms."
Lacey Lamm
General Manager @
Cambria hotel & suites Minneapolis Maple Grove
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before."
Sue Russ DePascale
Vice President of Finance @
Pinnacle Management
Featured Customers
More Products by Canary Technologies
Hotelier Rating
Looking for specific info?
10
Canary... Ease of Tipping
General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States)
Verified
2 days ago
Canary has made my staff so happy. Since nobody carries cash anymore, the opportunity for tips has diminished. Thanks to Canary Technologies, my staff has picked up on average $10-15 more a month
United States
United States
General Manager
Large Hotel
9
Canary helps us do almost everything
Revenue and Reservations Manager from 75-99 room Luxury Hotel in Stowe (United States)
Verified
2 days ago
We use Canary for CC authorizations and contracts; contactless check in, guest messaging, upselling and digital tipping. It's been great for everything. It has saved us so much time and made us more efficient and professional. Our housekeeping tips have almost tripled and our upsells have gone through the roof.
United States
United States
Revenue and Reservations Manager
Mid-Sized Hotel
10
It is an excellent alternative, a good system for the guest, it is safe and thus they have the opportunity to thank the housekeeper for the attention provided in case it is to their liking, thank you for thinking of us.
Housekeeper from 75-99 room Bed & Breakfast & Inn in Naples (United States)
Verified
2 days ago
I like how easy the application is to use, it is not complicated at all and above all I feel super safe using it.
United States
United States
Housekeeper
Mid-Sized Hotel
10
Great Product!
Area GM from 100 to 199 room Branded Hotel in Edison (United States)
Verified
3 days ago
I love the ease of use for the customer to leave tips without having cash on hand and for the employees to receive the tips immediately. It’s a great motivator for the team.
United States
United States
Area GM
Large Hotel
10
Easy guest contact that prevents bad reviews
GM from 25-49 room Limited Service & Budget Hotel in Arkansas City (United States)
Verified
4 days ago
Ease of contacting guests or guests contacting us for anything! If I cannot get ahold of a guest in their room, I can always reach out to them via canary. It has helped many times when there is a problem in the room as in the remote, tv, toilet clogged. There are many times guests do not say anything during their stay until they are chec...
United States
United States
GM
Small Hotel
10
Online check-in and guest chat work well — AI replies need work
Guest Services Manager from 75-99 room Bed & Breakfast & Inn in Weyburn (Canada)
Verified
4 days ago
The credit card dealing and online check-in. And the canary messaging services. Online check-in and upsells, live chat with guests is good too.
Canada
Canada
Guest Services Manager
Mid-Sized Hotel
10
Convenient guest messaging — but delivery alerts are missing
Guest Services Manager from 200 to 499 room Branded Hotel in Halifax (Canada)
Verified
4 days ago
It is absolutely convenient to message guest and keep track of their requests, in times of emergency when we are unable to reach guest this helps us to do so.
Canada
Canada
Guest Services Manager
Large Hotel
10
Credit Card Authorizations and Digital tipping
Front Desk from 100 to 199 room Bed & Breakfast & Inn in Wilkesboro (United States)
Verified
4 days ago
I like the speed in which the authorizations confirmations and and tipping deposits show up for viewing also convenience of usage
United States
United States
Front Desk
Large Hotel
10
Convenient digital tipping and online check-in — messaging needs more vocabulary
Front of House Manager from 200 to 499 room Bed & Breakfast & Inn in Stockton (United States)
Verified
5 days ago
I like the digital tipping; it makes it convenient for the employees to be shown appreciation. I also like the online check in, guests really appreciate the feature.
United States
United States
Front of House Manager
Large Hotel
10
Easy to use and streamlines guest communication — more integrations needed
Operations Manager from 25-49 room Boutique in Panama City (Panama)
Verified
5 days ago
What I like most about Canary is how easy it is to use and how it helps streamline hotel operations, improve communication with guests, and provide a smoother, more personalized guest experience. It makes daily tasks more efficient and helps us maintain a high standard of service.
Panama
Panama
Operations Manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.
Showing all answers to: "What does this product or service do well?"
Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.
Canary really shines in how it elevates the guest journey alongside Mews. From smooth digital check-in to messaging and upsells, the experience becomes faster and far more intuitive for both staff and guests. Hotels adopting Canary in a Mews environment usually feel the impact immediately in efficiency, clarity, and overall guest satisfaction.
All of these modules make it so much easier and faster for the guest to communicate with the hotel. Late check outs become easier for the guest whilst bringing upselling revenues for the property. Tipping becomes so much easier for guests specially when travelling to a foreign country.
Canary Technologies makes life easier for hotels with tools like mobile check-in/out, upselling, guest messaging, and digital tipping. Over 20,000 hotels use Canary to streamline operations, increase revenue, and give guests a better experience.
Canary Technologies is a one-stop-shop. It works really well to help hoteliers better manage their guest journey and also helps with guest communication. The platform gives great benefits to staff, guests, and hoteliers alike It's straightforward to use. They continue to innovate putting out new top-class modules!
Question:
What differentiates this product or service from the competition?
Answer:
Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.
Showing all answers to: "What differentiates this product or service from the competition?"
Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.
What sets Canary apart is how naturally it fits with Mews and enhances the full guest flow instead of just solving one isolated problem. Many tools try to cover pieces of the journey, but Canary brings everything together with clean UX, strong automation, and reliable integrations. It feels purpose-built for hotels that want modern operations without unnecessary complexity.
It's a complete solution for guest management with a fantastic AI to support the same. It gives a property the possibility to look at the total solution and in case any property would like it can pick and choose from an Ala carte menu of offerings.
Canary Technologies stands out with its all-in-one platform for mobile check-in/out, upselling, messaging, and digital tipping. It integrates seamlessly with over 1,500 systems, offers an intuitive interface, real-time updates, and scalability for properties of all sizes. These features make Canary a leader in modernizing hotel operations and improving guest experiences.
Canary Technologies is an all in one solution. Hotels can get all of the benefits of robust technology modules in an all-in-one suite that is a perfect compliment to their current tech stack! This makes the hoteliers life easier while not missing any pieces of the important tech stack for managing guest experiences. There are competitors that are just simple point solutions, while Canary does much more.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.
If you're considering Canary, approach it as a full guest-experience upgrade rather than a single-feature add-on. The real value appears when you connect multiple modules with Mews and let automation take over routine tasks. Trust the system to work for you. Your team will gain time back, and your guests will immediately notice the smoother, more polished experience.
If managing guest expectations for great service and staff burn out due to constant pressure are realities you are facing, Canary with its AI capabilities is the ideal solution. CX improves substantially and teams have more time to attend to guests.
For hoteliers considering Canary, focus on how it can simplify operations and enhance the guest experience. Its mobile check-in/out, upselling, and guest messaging tools can save your team time while increasing revenue. Canary is easy to integrate with existing systems, making it a smooth transition. If you're looking to modernize your processes and create a more seamless guest journey, Canary is a smart investment.
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Amazing product suite!
Canary Technologies is an all in one solution. Whats great about this is Hotels don't have to use multiple point solutions to solve the complex guest journey tech stack. Hotels can get all of the benefits of robust technology modules in an all-in-one suite that is a perfect compliment to their current stack! This makes both the hoteliers life easier while not missing any pieces of the important tech stack for managing guest experiences.
Recommended by
Vincent Somsen
Advisor
@
GAIN
Damien Cazabonne
Senior Manager Marketplace Partners
@
Mews
Kamal Bhatia
CEO
@
Wide Computer Systems
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro
Matt Lanzano
Growth Manager
@
Nowsta
Vincent Somsen
Advisor
@
GAIN
Damien Cazabonne
Senior Manager Marketplace Partners
@
Mews
Kamal Bhatia
CEO
@
Wide Computer Systems
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro
Matt Lanzano
Growth Manager
@
Nowsta
Mattia Zanella
Senior Partner Manager Hospitality
@
Adyen
Melanie Staub
CEO & Founder
@
Hotel Boost AG
Lorna McGinnis
Marketing Assistant
@
WebRezPro
Jory Garcia
Regional Director
@
Flexkeeping
Denis Wolters
Digital Marketing Manager
@
Planet
Brendon Granger
Chief Experience Officer
@
Technology4Hotels
Andrada Paraschiv
VP Hospitality
@
Beekeeper
Alexander Shalan
Senior Partnerships Manager
@
Adyen
April Czech
Program Coordinator Alliances Partners l Quality Assurance l Preferred Golf
@
Preferred Hotels & Resorts
Johnny Morin
Director Of Strategic Alliances
@
Visual Matrix PMS
Yumiko Pagnoux
Partner Associate
@
Mews
Yumiko Pagnoux
Partner Associate
@
Mews
Darlene Blankenship
Director of Membership
@
Select Registry
Marcy Albert
Vice President of Sales
@
OpenKey
Teresa Alves
Product Manager
@
Planet (protel Cloud PMS)
Zoltan Molnar
Sales and Business Development
@
Flexkeeping
Mark Kelly
Solutions and Partner Integration Consultant
@
Maestro
Kriska Kay Francisco
Marketing & Customer Relations
@
FLEXIPASS
Dana Kwak
Production & Writing Specialist
@
WebRezPro
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro
Damien Cazabonne
Partner Sales Manager
@
Mews
Nikita Johnston
Marketing Manager
@
HiRUM Software Solutions
Haley Eder
Customer Success Manager
@
SkyTouch Technology
Nawal El Mourad
Event Marketing Coordinator
@
BizGate
Nixie Ylagan
Sales Manager
@
OpenKey
Amanda English
Senior Manager, Programs
@
Preferred Hotels & Resorts
Michael Osgood
Vice President
@
Preferred Travel Group
Fabricio Titiro
Director of Partnerships
@
Oracle Hospitality
Stewart Black
Customer Success Manager
@
SkyTouch Technology
Noureldean Barakat
Account Manager
@
BizGate Marketing & Consultancies
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News
Canary Technologies
2 days ago
Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk
Canary Technologies
2 days ago
How Flanigan’s Resort & Spa Boosted Ancillary Revenue by 57% With Canary’s GMS
Canary Technologies
2 days ago
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10×
Canary Technologies
2 days ago
From Long Lines to Warm Welcomes: How Mangia’s Modernized the Guest Journey with Canary
Canary Technologies
2 days ago
How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
Canary Technologies
2 days ago
Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary’s Mobile Key
Canary Technologies
2 days ago
Hotel Covington Increases Average Check Size by 15% With Canary’s F&B Mobile Ordering
Canary Technologies
2 days ago
Handling 800+ Calls a Month With Canary’s AI Voice at Hotel Zephyr
Canary Technologies
2 days ago
How Beaumier Uses Canary Technologies to Elevate the Guest Experience
Canary Technologies
2 days ago
How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience
Canary Technologies
3 days ago
Answering Every Call and Eliminating Lobby Lines at The Gale Miami
Canary Technologies
3 days ago
A Year of F&B Revenue in Just Two Months: Garden City Hotel’s Success Story With Canary
Canary Technologies
3 days ago
Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio
Canary Technologies
1 week ago
How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary
Canary Technologies
1 week ago
How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary
Canary Technologies
1 month ago
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Canary Technologies
1 month ago
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
Canary Technologies
3 months ago
Canary Technologies’ F&B Mobile Ordering Now Available on Oracle Cloud Marketplace
Canary Technologies
4 months ago
Canary Technologies Launches Agentic Sales Coordinator for Hotel Group and Event Sales
Canary Technologies
6 months ago
Canary Technologies Named Best Digital Tipping Solution in 2026 HotelTechAwards
Canary Technologies
6 months ago
Hotel AI Adoption Surges with 82% Expanding Use in 2026
Canary Technologies
7 months ago
Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards
Canary Technologies
7 months ago
Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue
Canary Technologies
7 months ago
Canary Technologies Launches First-of-Its-Kind Hospitality AI Agent Studio
Canary Technologies
7 months ago
Regency Hotel Management Elevates Guest Engagement at Scale with Canary Technologies
Canary Technologies
7 months ago
Canary Technologies Adds Industry Veteran Jeff Thoman to Fuel Enterprise Momentum
Canary Technologies
7 months ago
Omni Hotels & Resorts Modernizes Guest Engagement With Canary Technologies
Canary Technologies
8 months ago
Canary Technologies Expands Mobile Key Capabilities With Acquisition of OpenKey
Canary Technologies
8 months ago
Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary
Canary Technologies
9 months ago
Canary’s AI Voice Recognized as Best Hospitality Solution by HotelTechReport
Canary Technologies
9 months ago
HotelTechAwards Names Canary Technologies the Best Guest Experience System
Canary Technologies
9 months ago
deLuna Hotels Taps Canary Technologies for Seamless Stays
Canary Technologies
10 months ago
Canary and Wyndham Roll Out AI Voice Globally
Canary Technologies
10 months ago
Bespoke Hotels Selects Canary Technologies to Enhance the Digital Guest Journey
Canary Technologies
11 months ago
Embergrove Hospitality Group Selects Canary to Modernize the Guest Journey
Canary Technologies
11 months ago
Canary Technologies Wins American Hotel & Lodging Association Tech Acceleration Award
Canary Technologies
11 months ago
How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months
Canary Technologies
11 months ago
How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals
Canary Technologies
11 months ago
Mehr Consultancy Selects Canary to Elevate Guest Service and Drive Revenue
Canary Technologies
11 months ago
McMenamins Selects Canary Technologies as Its Guest Management System
Canary Technologies
11 months ago
Canary Technologies Launches AI-Powered Sales & Catering Payments Hub for Hotels
Canary Technologies
1 year ago
Arlo Hotels Elevates the Guest Journey with Canary Technologies
Canary Technologies
1 year ago
How Casa Faena Delights Guests and Drives 55% More Upsells with Canary
Canary Technologies
1 year ago
Fewer Calls, Better Service: Canary AI at The Pines Resort
Canary Technologies
1 year ago
Elevating the Swiss Resort Experience with Canary and Protel
Canary Technologies
1 year ago
How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey
Canary Technologies
1 year ago
AI Brings Modern Guest Communication to a Historic Resort
Canary Technologies
1 year ago
Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How
Canary Technologies
1 year ago
Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work
Canary Technologies
1 year ago
How Digital Tipping Decreases Staff Turnover by 75% at Linchris
Canary Technologies
1 year ago
How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium
Canary Technologies
1 year ago
Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint
Canary Technologies
1 year ago
Brøchner Hotels Elevates Boutique Hospitality with Canary Technologies
Canary Technologies
1 year ago
Hospitality Associates Selects Canary Technologies for AI Guest Messaging
Canary Technologies
1 year ago
Proper Hospitality Selects Canary Technologies to Modernize the Guest Journey
Canary Technologies
1 year ago
Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff
Canary Technologies
1 year ago
Navigating AI: Emerging Trends in Hospitality
Canary Technologies
1 year ago
Canary Technologies Raises $80M to Solidify Its Position as the Hospitality AI Leader and Accelerate Global Reach
Canary Technologies
1 year ago
Canary Technologies Named Guest Engagement Solution of the Year
Canary Technologies
1 year ago
Aimbridge Hospitality Selects Canary Technologies for Digital Tipping
Canary Technologies
1 year ago
Canary Technologies Unveils the First End-To-End AI Voice Platform Built for Hospitality
Canary Technologies
1 year ago
New Study Finds 73% of Hoteliers Believe AI Will Transform Hospitality
Canary Technologies
1 year ago
Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins
Canary Technologies
1 year ago
Guldsmeden Hotels Chooses Canary Technologies to Transform the Digital Guest Journey
Canary Technologies
1 year ago
Canary Technologies Named to the 2024 Deloitte Technology Fast 500™
Canary Technologies
1 year ago
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
Canary Technologies
1 year ago
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Canary Technologies
1 year ago
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Canary Technologies
1 year ago
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Canary Technologies
2 years ago
Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium
Canary Technologies
2 years ago
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
Canary Technologies
2 years ago
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Canary Technologies
2 years ago
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Canary Technologies
2 years ago
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Canary Technologies
2 years ago
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Canary Technologies
2 years ago
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Canary Technologies
2 years ago
BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform
Canary Technologies
2 years ago
TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey
Canary Technologies
2 years ago
Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality
Canary Technologies
2 years ago
IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping
Canary Technologies
2 years ago
Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards
Canary Technologies
2 years ago
Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Canary Technologies
2 years ago
Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment
Canary Technologies
2 years ago
Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties
Canary Technologies
2 years ago
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
Canary Technologies
2 years ago
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Canary Technologies
2 years ago
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
Canary Technologies
2 years ago
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Canary Technologies
2 years ago
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
Canary Technologies
2 years ago
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Canary Technologies
2 years ago
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Canary Technologies
2 years ago
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Canary Technologies
3 years ago
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Canary Technologies
3 years ago
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Canary Technologies
3 years ago
Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform
Canary Technologies
3 years ago
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
Canary Technologies
3 years ago
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Canary Technologies
3 years ago
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Canary Technologies
3 years ago
Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms
Canary Technologies
3 years ago
Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector
Canary Technologies
3 years ago
Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023
Canary Technologies
3 years ago
Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits
Canary Technologies
3 years ago
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Canary Technologies
3 years ago
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Canary Technologies
3 years ago
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
Canary Technologies
3 years ago
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Canary Technologies
3 years ago
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Canary Technologies
3 years ago
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Canary Technologies
3 years ago
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
Canary Technologies
3 years ago
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Canary Technologies
3 years ago
Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe
Canary Technologies
4 years ago
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Canary Technologies
4 years ago
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Canary Technologies
4 years ago
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Canary Technologies
4 years ago
Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis
Canary Technologies
4 years ago
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations
Canary Technologies
4 years ago
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
Canary Technologies
5 years ago
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Canary Technologies
5 years ago
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Canary Technologies
5 years ago
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
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Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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