AI chatbot to boost bookings & reduce calls

Forethought

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Forethought

Unranked in Hotel Chatbots

AI website and support chatbot to automate customer support at scale

Forethought has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Forethought?

Founded in 2017 | Headquarters in San Francisco (United States) | 133 employees
Forethought is an AI-driven customer support solution that dramatically enhances the efficiency of customer service teams. By leveraging advanced artificial intelligence, Forethought offers three core functionalities: AI summary reviews, AI summary recommendations, and an intelligent company writeup feature. 1. **AI summary reviews:** Forethought intelligently analyzes customer queries, summarizing key points and relevant information. This ensures that support agents have a comprehensive understanding of customer issues quickly, allowing for faster resolution. 2. **AI summary recommendations:** The platform provides actionable suggestions to agents based on historical data and best practices, helping them resolve issues more effectively and elevate customer satisfaction. 3. **Company writeup:** Forethought crafts tailored responses to customer inquiries, maintaining consistency in brand messaging and reducing response time. The platform seamlessly integrates into existing business operations, automating repetitive tasks and providing support agents with the tools needed to handle complex customer interactions efficiently. Forethought ultimately aims to improve customer satisfaction and streamline support workflows, allowing companies to deliver exceptional service with reduced effort.

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Forethought Alternatives

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Capabilities

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Features

Messaging & Communication

4/5 features

Bookings & Reservations

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Messaging Channels

4/5 features

Workflow Automation

4/5 features

Concierge Services

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Forethought Reviews Summary

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Achievements

Trending Product

This vendor's trending score is rising, Forethought is the #17 most trending product in the Hotel Chatbots category (out of 27) and the #2472 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Forethought’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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Forethought Pricing

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Forethought Reviews

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Forethought Integrations

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Support

Unverified

Forethought has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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