Canary AI Webchat

4.7 (208 REVIEWS)

HT Score

98 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ildefonso, Nora, Carlo + 74 more experts recommend Canary Technologies

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Canary AI Webchat

Name: Canary AI Webchat
Rating: 4.7 (208 reviews)

4.8 (208 REVIEWS)

Ranked 2 (out of 40) in Hotel Chatbots

AI chatbot to boost bookings & reduce calls

96% recommended by 2692 hotels

Four Seasons, Ace Hotel, Hilton & 2689 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary helps hotels speed up contactless check-in, pre-registration, messaging, and upsells while reducing front-desk workload and lifting ancillary revenue. Reviewers value its 24/7 guest communication, credit-card authorization and fraud controls, and Opera Cloud integration. The biggest cautions are AI replies that can be inaccurate, overly eager, or poorly timed, plus limited customization and reporting.

Four Seasons, Ace Hotel, Hilton & 2689 others

Read their reviews

What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

233 | Small (10-49 room)

1090 | Mid-Sized (50-99 room)

2375 | Large (100-499 room)

247 | X-Large (500+ room)

Country

3023 | United States

496 | Canada

60 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

18 | Bahamas

16 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | France

8 | Turkey

7 | India

7 | Malaysia

6 | United Arab Emirates

6 | Portugal

6 | Japan

6 | Ireland

6 | Colombia

5 | China

5 | New Zealand

5 | Philippines

5 | Czech Republic

4 | Austria

4 | Hungary

4 | Bahrain

4 | Kenya

4 | Switzerland

3 | Thailand

3 | Guatemala

3 | Netherlands

3 | Greece

3 | Cayman Islands

3 | Egypt

3 | Costa Rica

3 | Brazil

3 | Antigua and Barbuda

3 | Hong Kong

3 | Qatar

2 | Saudi Arabia

2 | Panama

2 | Maldives

2 | Belgium

1 | Chile

1 | Vietnam

1 | Vanuatu

1 | Malta

1 | South Africa

1 | Tanzania

1 | Germany

1 | Tunisia

1 | Mongolia

1 | Slovakia

1 | Nepal

1 | Oman

1 | Russian Federation

1 | Malawi

1 | Bulgaria

1 | Burkina Faso

Type

2155 | Branded Hotels

1915 | Boutique Hotels

1772 | Bed & Breakfast & Inns

1474 | Luxury Hotels

1447 | Airport/Conference Hotels

1287 | Resorts

1279 | Limited Service & Budget Hotels

1017 | City Center Hotels

389 | Extended Stay & Serviced Apartments

299 | Hostels

232 | Motels

177 | Casinos

80 | RV Parks & Campgrounds

79 | Vacation Rentals & Villas

Region

3563 | North America

142 | Europe

61 | Asia Pacific

53 | Oceania

44 | Central America

33 | Middle East

18 | South America

9 | Africa

Canary Technologies Rankings

Last updated: Q4 2026

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel Chatbots for hotels in North America

#1 of 9

Best Hotel Chatbots for hotels in United States

#1 of 8

Best Hotel Chatbots for Casinos

#1 of 5

Canary Technologies Hotel Chatbots Rankings

By size

#9 of 11

Best Hotel Chatbots for Small Hotels

95% recommended by 6 Small hotels

Canary Technologies is a top Hotel Chatbots pick among small hotels on HotelTechReport, with its mobile check-in feature significantly speeding up the process for both guests and front desk staff. As one operator notes, it has been "the absolute best thing to come to our hotel."

#3 of 14

Best Hotel Chatbots for Mid-sized Hotels

96% recommended by 157 Mid-sized hotels

Canary Technologies is a top Hotel Chatbots pick among mid-sized hotels on HotelTechReport for its pre-registration feature, which allows guests to submit their information and requests in advance. This significantly speeds up check-in times, helping staff focus more on delivering personalized service, creating a smoother guest experience.

#4 of 6

Best Hotel Chatbots for Large Hotels

96% recommended by 24 Large hotels

Canary Technologies is a top Hotel Chatbots pick among large hotels on HotelTechReport for its upselling software, which allows guests to easily upgrade their packages and add-ons, driving measurable revenue growth while ensuring communication remains organized for staff.

#4 of 5

Best Hotel Chatbots for Enterprise Hotels

93% recommended by 14 Enterprise hotels

Canary Technologies is a top Hotel Chatbots pick among X Large hotels on HotelTechReport, with its AI-powered messaging system significantly enhancing guest communication and upselling strategies. Hoteliers appreciate that it "handles requests smoothly," reducing manual workload while improving guest satisfaction directly.

Best Hotel Chatbots for Small Hotels 95% recommended by 6 Small hotels

#9 of 11

Best Hotel Chatbots for Mid-sized Hotels 96% recommended by 157 Mid-sized hotels

#3 of 14

Best Hotel Chatbots for Large Hotels 96% recommended by 24 Large hotels

#4 of 6

Best Hotel Chatbots for Enterprise Hotels 93% recommended by 14 Enterprise hotels

#4 of 5

By type

#1 of 3

Best Hotel Chatbots for Motels

98% recommended by 13 Motels hotels

Canary Technologies is a top Hotel Chatbots pick among motels on HotelTechReport, praised for its "vehicle information field," which helps front desk staff maintain accurate records during check-in and reduces reliance on manual reminders. This feature enhances consistency and efficiency at the front desk.

#1 of 5

Best Hotel Chatbots for Casinos

95% recommended by 10 Casinos hotels

Canary Technologies is a top Hotel Chatbots pick among casino hotels on HotelTechReport for enabling a streamlined online check-in process that allows guests to upload their information ahead of time, creating a smoother and less stressful arrival experience.

#2 of 10

Best Hotel Chatbots for Branded Hotels

95% recommended by 117 Branded Hotels hotels

Canary Technologies is a top Hotel Chatbots pick among branded hotels on HotelTechReport for its AI-powered guest messaging, which "allows us to connect with guests before arrival" and helps reduce the workload on front desk staff during busy periods.

#2 of 13

Best Hotel Chatbots for Bed & Breakfast & Inns

96% recommended by 104 Bed & Breakfast & Inns hotels

Canary Technologies is a top Hotel Chatbots pick among Bed-N-Breakfast on HotelTechReport, acclaimed for its digital check-in feature, which "makes the entire process faster, smoother, and more convenient," significantly enhancing operational efficiency and guest experience.

#2 of 10

Best Hotel Chatbots for Limited Service & Budget Hotels

95% recommended by 82 Limited Service & Budget Hotels hotels

Canary Technologies is a top Hotel Chatbots pick among Limited-Service-Budget hotels on HotelTechReport, offering a streamlined check-in process that reduces wait times significantly. Users appreciate the digital registration cards and secure payment features, noting that these tools help prevent chargebacks and enhance guest satisfaction through faster service.

#3 of 13

Best Hotel Chatbots for Airport/Conference Hotels

95% recommended by 68 Airport/Conference Hotels hotels

Canary Technologies is a top Hotel Chatbots pick among Conference on HotelTechReport, praised for its digital check-in process that allows guests to complete registration online before arrival. This feature significantly streamlines operations, enabling staff to focus on enhancing guest interactions during busy check-in times.

#4 of 12

Best Hotel Chatbots for Resorts

95% recommended by 52 Resorts hotels

Canary Technologies is a top Hotel Chatbots pick among Resorts on HotelTechReport, praised for its messaging capabilities which significantly alleviate phone traffic by allowing guests to communicate directly through texts, enabling front desk staff to focus on in-person customers.

#4 of 8

Best Hotel Chatbots for Other

94% recommended by 14 Other hotels

Canary Technologies is a top Hotel Chatbots pick among other hotels on HotelTechReport for its detailed organization of guest check-in information, which enhances profile accuracy and improves the overall check-in experience. Hoteliers appreciate that it allows guests to submit identification and requests in advance, minimizing errors during busy periods.

#4 of 5

Best Hotel Chatbots for Hostels

93% recommended by 7 Hostels hotels

Canary Technologies is a top Hotel Chatbots pick among hostels on HotelTechReport for its upsell feature that allows properties to easily charge for early check-ins or late check-outs, enhancing revenue potential while streamlining guest interactions.

#4 of 10

Best Hotel Chatbots for City Center Hotels

92% recommended by 40 City Center Hotels hotels

Canary Technologies is a top Hotel Chatbots pick among city center hotels on HotelTechReport, noted for its ability to significantly enhance guest communication through features like pre-arrival check-in, which reduces time spent at the front desk. This streamlining of the check-in process improves overall guest experience and operational flow.

#4 of 14

Best Hotel Chatbots for Boutique Hotels

96% recommended by 71 Boutique Hotels hotels

Canary Technologies is a top Hotel Chatbots pick among boutique hotels on HotelTechReport for its effective guest messaging capabilities that streamline communication before, during, and after stays, allowing staff to focus on in-person interactions and enhance guest relationship management.

#5 of 14

Best Hotel Chatbots for Luxury Hotels

96% recommended by 28 Luxury Hotels hotels

Canary Technologies is a top Hotel Chatbots pick among luxury hotels on HotelTechReport, empowering front desk agents by enabling guests to complete registration, verify IDs, and handle credit card authorizations online before arriving, which greatly speeds up check-in during peak times.

#5 of 8

Best Hotel Chatbots for Extended Stay & Serviced Apartments

96% recommended by 17 Extended Stay & Serviced Apartments hotels

Canary Technologies is a top Hotel Chatbots pick among Extended-Stay-Serviced-Apartments on HotelTechReport, with a standout feature that allows guests to fill out registration cards online, streamlining the check-in process and enhancing convenience for both guests and staff.

Best Hotel Chatbots for Motels 98% recommended by 13 Motels hotels

#1 of 3

Best Hotel Chatbots for Casinos 95% recommended by 10 Casinos hotels

#1 of 5

Best Hotel Chatbots for Branded Hotels 95% recommended by 117 Branded Hotels hotels

#2 of 10

Best Hotel Chatbots for Bed & Breakfast & Inns 96% recommended by 104 Bed & Breakfast & Inns hotels

#2 of 13

Best Hotel Chatbots for Limited Service & Budget Hotels 95% recommended by 82 Limited Service & Budget Hotels hotels

#2 of 10

Best Hotel Chatbots for Airport/Conference Hotels 95% recommended by 68 Airport/Conference Hotels hotels

#3 of 13

Best Hotel Chatbots for Resorts 95% recommended by 52 Resorts hotels

#4 of 12

Best Hotel Chatbots for Other 94% recommended by 14 Other hotels

#4 of 8

Best Hotel Chatbots for Hostels 93% recommended by 7 Hostels hotels

#4 of 5

Best Hotel Chatbots for City Center Hotels 92% recommended by 40 City Center Hotels hotels

#4 of 10

Best Hotel Chatbots for Boutique Hotels 96% recommended by 71 Boutique Hotels hotels

#4 of 14

Best Hotel Chatbots for Luxury Hotels 96% recommended by 28 Luxury Hotels hotels

#5 of 14

Best Hotel Chatbots for Extended Stay & Serviced Apartments 96% recommended by 17 Extended Stay & Serviced Apartments hotels

#5 of 8

By region

#1 of 9

Best Hotel Chatbots for hotels in North America

96% recommended by 184 hotels in North America

Canary Technologies is a top Hotel Chatbots pick among North America on HotelTechReport for its effective pre-registration feature, which allows guests to complete check-in tasks before arrival, ensuring a smoother and quicker front desk process. This significantly reduces wait times and enhances the guest experience.

#9 of 11

Best Hotel Chatbots for hotels in Europe

87% recommended by 9 hotels in Europe

Canary Technologies is a top Hotel Chatbots pick among mid-sized hotels in Europe on HotelTechReport, with its built-in upselling software recognized for measurably increasing ancillary revenue. Reviewers note it "drives strong ancillary revenue," enabling hotels to optimize guest interactions while enhancing overall service delivery.

Best Hotel Chatbots for hotels in North America 96% recommended by 184 hotels in North America

#1 of 9

Best Hotel Chatbots for hotels in Europe 87% recommended by 9 hotels in Europe

#9 of 11

By country

#1 of 8

Best Hotel Chatbots for hotels in United States

97% recommended by 151 hotels in United States

Canary Technologies is a top Hotel Chatbots pick among hotels in the United States on HotelTechReport, praised for its digital check-in feature that allows guests to submit their information ahead of arrival, vastly improving check-in speed and efficiency. This streamlined process not only enhances guest satisfaction but also reduces staff workload during busy hours.

Best Hotel Chatbots for hotels in United States 97% recommended by 151 hotels in United States

#1 of 8

Canary AI Webchat Hotel Chatbots Rankings

By size

Canary AI Webchat is ranked #9 of 11 for Small Hotels in Hotel Chatbots 6 reviews, 95% recommend

Canary AI Webchat is ranked #3 of 14 for Mid-sized Hotels in Hotel Chatbots 157 reviews, 96% recommend

Canary AI Webchat is ranked #4 of 6 for Large Hotels in Hotel Chatbots 24 reviews, 96% recommend

Canary AI Webchat is ranked #4 of 5 for Enterprise Hotels in Hotel Chatbots 14 reviews, 93% recommend

By type

Canary AI Webchat is ranked #1 of 3 for Motels in Hotel Chatbots 13 reviews, 98% recommend

Canary AI Webchat is ranked #1 of 5 for Casinos in Hotel Chatbots 10 reviews, 95% recommend

Canary AI Webchat is ranked #2 of 10 for Branded Hotels in Hotel Chatbots 117 reviews, 95% recommend

Canary AI Webchat is ranked #2 of 13 for Bed & Breakfast & Inns in Hotel Chatbots 104 reviews, 96% recommend

Canary AI Webchat is ranked #2 of 10 for Limited Service & Budget Hotels in Hotel Chatbots 82 reviews, 95% recommend

Canary AI Webchat is ranked #3 of 13 for Airport/Conference Hotels in Hotel Chatbots 68 reviews, 95% recommend

Canary AI Webchat is ranked #4 of 12 for Resorts in Hotel Chatbots 52 reviews, 95% recommend

Canary AI Webchat is ranked #4 of 8 for Other in Hotel Chatbots 14 reviews, 94% recommend

Canary AI Webchat is ranked #4 of 5 for Hostels in Hotel Chatbots 7 reviews, 93% recommend

Canary AI Webchat is ranked #4 of 10 for City Center Hotels in Hotel Chatbots 40 reviews, 92% recommend

Canary AI Webchat is ranked #4 of 14 for Boutique Hotels in Hotel Chatbots 71 reviews, 96% recommend

Canary AI Webchat is ranked #5 of 14 for Luxury Hotels in Hotel Chatbots 28 reviews, 96% recommend

Canary AI Webchat is ranked #5 of 8 for Extended Stay & Serviced Apartments in Hotel Chatbots 17 reviews, 96% recommend

By region

Canary AI Webchat is ranked #1 of 9 for hotels in North America in Hotel Chatbots 184 reviews, 96% recommend

Canary AI Webchat is ranked #9 of 11 for hotels in Europe in Hotel Chatbots 9 reviews, 87% recommend

By country

Canary AI Webchat is ranked #1 of 8 for hotels in United States in Hotel Chatbots 151 reviews, 97% recommend

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Trusted by 1.5m+ hoteliers from the world's most innovative hotel brands

What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees

View website

INCREASE DIRECT BOOKINGS

Save Staff Time

Build Your Marketing Database

Speak Their Language

Features

Messaging & Communication

4/5 features

Real-time 2-Way Translations
Chatbot

Save time: Automate answers to frequent questions
Price Comparison

Display the price comparison range of direct bookings against OTAs.
Behavioral Marketing Campaigns

Push personalized messages on the website, through the chatbot widget, according to the specific page the user is visiting.

Bookings & Reservations

4/5 features

Room-type Suggestions & Price Check
Live Inventory Availability
Lead qualification

Understand the travelers better and identify the potential customers that can generate higher revenue.
Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Booking Recovery Campaigns

Trigger messages when travelers show an interest in the booking request but the booking is not performed.

Messaging Channels

4/5 features

Booking Engine Integration
Whatsapp Integration
Facebook Messenger Integration
Mobile App

Workflow Automation

4/5 features

Automated Messages Based on PMS Data
Message Routing
Automated Replies
Chatbot

Save time: Automate answers to frequent questions
Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Email to Chatbot Automation

Automate the email point of contact by offering a chatbot solution to solve queries instantly.

Concierge Services

4/5 features

Maps Integration

Pre-Stay

4/5 features

Direct Booking AI agent

An artificially intelligent virtual assistant that guides guests through the booking request to increase the conversion rate.
Booking Recovery Campaigns

Trigger messages when travellers show an interest in the booking request but the booking is not performed.
Behavioral Marketing Campaigns

Push personalized messages on the website, through the chatbot widget, according to the specific page the user is visiting.
Email to Chatbot Automation

Automate the email point of contact by offering a chatbot solution to solve queries instantly.
Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Lead qualification

Understand the travellers better and identify the potential customers that can generate higher revenue.
OTA Price Comparison

Display the price comparison range of direct bookings against OTAs.
Customizable Interface

Customize the chatbot interface accordingly to the hotel’s brand guidelines.

In-Stay & Post Stay

4/5 features

Digital Check-in

Offer pre-check-in forms to the upcoming guests and minimize the time at the reception.
Room Upgrades Campaigns

Communicate personalized room upgrade opportunities during the pre-arrival phase.
Upselling Campaigns

Send automated messages to communicate personalized upselling campaigns.
Automated Workflows

Automate workflows that are triggered throughout the guest stay.
Custom Routing and Escalations

Configure to whom specific requests must be escalated or redirected when required.
Pre-programmed Guest Notifications

Create automatic notifications and digitalize repetitive administrative tasks.
Guest Reviews Campaigns

Trigger recommendation campaigns to improve the hotel’s reputation on platforms like TripAdvisor or Google My Business.
Retention Campaigns

Create specific campaigns for past guests offering special deals, boosting the hotel’s loyalty program.

Back Office

4/5 features

Unified Omni-channel Inbox

Access messages originating from various channels in this one-stop solution.
Status Tabs in Inbox Navigation

Jump straight to messages that need your attention and keep a clear overview.
Assigning Agents

Manage and distribute tasks across your team with one click.
Canned Responses

Save time answering the most frequently asked questions with pre-filled responses.
User profile customizations

Add tags and notes to user profiles for segmentation and personalization.
Multi Property Management

Allow the control of multiple hotels from the same chain/group within the same account
Customizable Working Hours

Define when the interaction are 100% handled by the chatbot or when an human agent can take over
Unlimited Users

No limitations in terms of the number of human agents using the solution to manage tickets
Interface personalization

Customize the chatbot interface accordingly to the hotel’s brand guidelines.

Artificial Intelligence

4/5 features

Sentiment Analysis

A technique used to determine whether data is positive, negative or neutral
Self-Learning NLP

Self-supervised learning for unlabeled data, removing the need for manually labelling
Syntax & Semantic Analysis

Understand the intent that is being requested by the user
Behavioral Analysis

Analyse Big Data to create clusters and segments based on user patterns
Customer Profiling

Build comprehensive profiles of customers using AI techniques
Prediction & Forecasting

Use Machine Learning models to predict business variables as sales, risks or trends

Canary Technologies Reviews Summary

4.7

Excellent

208 reviews

Ease of Use

4.8/5

Customer Support

4.7/5

ROI

4.5/5

Implementation

4.6/5

Achievements

Recommended for

1918

Cyber Security & Fraud Prevention Ranked #1 out of 19

1574

Contactless Check-in Ranked #1 out of 90

1562

Guest Messaging Software Ranked #1 out of 89

914

Upselling Software Ranked #1 out of 65

632

Digital Tipping Solutions Ranked #1 out of 15

208

Hotel Chatbots Ranked #2 out of 40

Hotel Keyless Entry Systems Ranked #2 out of 56

Call Center Software Ranked #2 out of 16

Mobile Ordering & Room Service Ranked #11 out of 48

Hotel Keyless Entry Systems Ranked #14 out of 56

Canary Technologies Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Success Stories

References

Featured Customers

Canary Technologies Case Studies

References

"We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features."

"Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property."

"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"

"Canary helps us compete in this high-tech environment by getting of the antiquated paper auth forms."

"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"

"It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before."

Featured Customers

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News

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How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary

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How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks

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How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space

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Canary Technologies’ F&B Mobile Ordering Now Available on Oracle Cloud Marketplace

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Canary Technologies Launches Agentic Sales Coordinator for Hotel Group and Event Sales

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Canary Technologies Named Best Digital Tipping Solution in 2026 HotelTechAwards

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Hotel AI Adoption Surges with 82% Expanding Use in 2026

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Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards

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Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue

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Canary Technologies Launches First-of-Its-Kind Hospitality AI Agent Studio

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Regency Hotel Management Elevates Guest Engagement at Scale with Canary Technologies

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Canary Technologies Adds Industry Veteran Jeff Thoman to Fuel Enterprise Momentum

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Omni Hotels & Resorts Modernizes Guest Engagement With Canary Technologies

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Canary Technologies Expands Mobile Key Capabilities With Acquisition of OpenKey

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Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary

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Canary’s AI Voice Recognized as Best Hospitality Solution by HotelTechReport

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HotelTechAwards Names Canary Technologies the Best Guest Experience System

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10 months ago

deLuna Hotels Taps Canary Technologies for Seamless Stays

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10 months ago

Canary and Wyndham Roll Out AI Voice Globally

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11 months ago

Bespoke Hotels Selects Canary Technologies to Enhance the Digital Guest Journey

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Embergrove Hospitality Group Selects Canary to Modernize the Guest Journey

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Canary Technologies Wins American Hotel & Lodging Association Tech Acceleration Award

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

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Mehr Consultancy Selects Canary to Elevate Guest Service and Drive Revenue

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Canary Technologies Launches AI-Powered Sales & Catering Payments Hub for Hotels

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

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AI Brings Modern Guest Communication to a Historic Resort

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

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Brøchner Hotels Elevates Boutique Hospitality with Canary Technologies

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Hospitality Associates Selects Canary Technologies for AI Guest Messaging

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Proper Hospitality Selects Canary Technologies to Modernize the Guest Journey

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Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff

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Navigating AI: Emerging Trends in Hospitality

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1 year ago

Canary Technologies Raises $80M to Solidify Its Position as the Hospitality AI Leader and Accelerate Global Reach

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1 year ago

Canary Technologies Named Guest Engagement Solution of the Year

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1 year ago

Aimbridge Hospitality Selects Canary Technologies for Digital Tipping

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Canary Technologies Unveils the First End-To-End AI Voice Platform Built for Hospitality

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1 year ago

New Study Finds 73% of Hoteliers Believe AI Will Transform Hospitality

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1 year ago

Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins

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1 year ago

Guldsmeden Hotels Chooses Canary Technologies to Transform the Digital Guest Journey

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1 year ago

Canary Technologies Named to the 2024 Deloitte Technology Fast 500™

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2 years ago

How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

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2 years ago

84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

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2 years ago

How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

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2 years ago

How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

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2 years ago

Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Canary Technologies

2 years ago

How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Canary Technologies

2 years ago

Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Canary Technologies

2 years ago

How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Canary Technologies

2 years ago

How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Canary Technologies

2 years ago

BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform

Canary Technologies

2 years ago

TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey

Canary Technologies

2 years ago

Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality

Canary Technologies

2 years ago

IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping

Canary Technologies

2 years ago

Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards

Canary Technologies

2 years ago

Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers

Canary Technologies

2 years ago

Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment

Canary Technologies

2 years ago

Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties

Canary Technologies

2 years ago

How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

Canary Technologies

2 years ago

How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Canary Technologies

2 years ago

How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

Canary Technologies

3 years ago

How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Canary Technologies

3 years ago

How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

Canary Technologies

3 years ago

How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Canary Technologies

3 years ago

How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Canary Technologies

3 years ago

How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Canary Technologies

3 years ago

How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Canary Technologies

3 years ago

How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Canary Technologies

3 years ago

Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform

Canary Technologies

3 years ago

How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

Canary Technologies

3 years ago

How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Canary Technologies

3 years ago

How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Canary Technologies

3 years ago

Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

Canary Technologies

3 years ago

Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector

Canary Technologies

3 years ago

Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

Canary Technologies

3 years ago

Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

Canary Technologies

3 years ago

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Canary Technologies

3 years ago

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Canary Technologies

3 years ago

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

Canary Technologies

3 years ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Canary Technologies

3 years ago

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Canary Technologies

3 years ago

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Canary Technologies

3 years ago

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

Canary Technologies

3 years ago

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

Canary Technologies

4 years ago

Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe

Canary Technologies

4 years ago

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Canary Technologies

4 years ago

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Canary Technologies

4 years ago

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Canary Technologies

4 years ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

Canary Technologies

4 years ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

Canary Technologies

4 years ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

Canary Technologies

5 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Canary Technologies

5 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Canary Technologies

5 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Canary Technologies Integrations

Company	Functionality
SiteMinder 93% recommended by 2953 hotels	Rate Shopping +5 more
Cloudbeds 91% recommended by 1948 hotels	Channel Managers +3 more
Lighthouse 95% recommended by 1866 hotels	Rate Shopping +2 more
Actabl 92% recommended by 1801 hotels	Guest Messaging Software +3 more
Little Hotelier 93% recommended by 1632 hotels	Hotel Management Software
Mews 92% recommended by 1062 hotels	Hotel Management Software +3 more
IDeaS 93% recommended by 598 hotels	Revenue Management Systems +2 more
RoomRaccoon 96% recommended by 573 hotels	Property Management Systems
This integration hasn’t been verified by ThinkReservations yet. ThinkReservations 97% recommended by 538 hotels	Property Management Systems
eviivo 95% recommended by 506 hotels	Property Management Systems +3 more

Browse all integrations (123)

Support

Verified Support

Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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2026

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Real-time 2-Way Translations

Chatbot

Price Comparison

Behavioral Marketing Campaigns

Room-type Suggestions & Price Check

Live Inventory Availability

Lead qualification

Click to Call

Booking Recovery Campaigns

Booking Engine Integration

Whatsapp Integration

Facebook Messenger Integration

Mobile App

Automated Messages Based on PMS Data

Message Routing

Automated Replies

Chatbot

Smooth handover to human agents

Email to Chatbot Automation

Maps Integration

Direct Booking AI agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth handover to human agents

Click to Call

Lead qualification

OTA Price Comparison

Customizable Interface

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Unified Omni-channel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User profile customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Interface personalization

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

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Canary Technologies Pricing

Canary Technologies Reviews

Canary Technologies Integrations

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