HiJiffy Hotel Chatbot

4.5 (249 REVIEWS)

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HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Lina, Jasmin, Paul + 44 more experts recommend HiJiffy

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HiJiffy Hotel Chatbot

Ranked 3 (out of 36) in Hotel Chatbots

2026 Finalist HotelTechAwards

Hoteliers voted HiJiffy as the #3 Hotel Chatbots provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Solve 85%+ of your guest's questions with AI directly on the Webchat, Social Media, WhatsApp & OTAs.

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Bell avatar Bell - AI powered product analyst

I analyzed all of HiJiffy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

HiJiffy excels in enhancing hotel efficiency through versatile automation and seamless chatbot integration, significantly reducing staff workload while boosting guest satisfaction. It integrates effortlessly with existing systems, providing a user-friendly dashboard for metrics visibility and operational insights. However, areas for enhancement include improved language support and customization options, especially in managing guest interactions and personalizing communications, to fully leverage its potential in hotel customer engagement.

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Accor, Leonardo Hotels, Pestana & 239 others

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Partners say

Industry experts recommend HiJiffy for its unparalleled integration capabilities, advanced AI-driven features, and ability to streamline guest interactions. The product is noted for its seamless integration with various hotel management systems, sophisticated natural language processing, and unique customization options that enhance guest experiences. Experts highlight the tool’s focus on automating repetitive tasks, boosting direct bookings, and enhancing overall guest satisfaction. Integration with renowned platforms like Oaky and D-EDGE further underscores its robust capabilities.

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Lina, Paul, Maria and 40 others

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What Types of Hotels HiJiffy is Popular For

Size

11 | X-Small (1-9 room)

45 | Small (10-49 room)

61 | Mid-Sized (50-99 room)

139 | Large (100-499 room)

23 | X-Large (500+ room)

Country

83 | Portugal

39 | Spain

19 | United Kingdom

17 | France

15 | United States

13 | Thailand

9 | Philippines

7 | Canada

6 | Australia

6 | Germany

6 | Italy

4 | Malta

4 | Maldives

4 | Singapore

4 | Colombia

3 | China

3 | Netherlands

3 | Saudi Arabia

2 | Belgium

2 | Hong Kong

2 | Mexico

2 | Hungary

1 | Ireland

1 | Greece

1 | Switzerland

1 | Senegal

1 | Cameroon

1 | Morocco

1 | Iceland

1 | South Africa

1 | Brazil

1 | Chile

1 | Nepal

1 | United Arab Emirates

1 | Austria

1 | Cambodia

1 | Andorra

1 | Botswana

1 | Georgia

1 | Argentina

1 | Costa Rica

Type

127 | Boutique Hotels

118 | Resorts

105 | Luxury Hotels

85 | City Center Hotels

75 | Branded Hotels

71 | Airport/Conference Hotels

58 | Bed & Breakfast & Inns

52 | Limited Service & Budget Hotels

31 | Extended Stay & Serviced Apartments

31 | Hostels

14 | RV Parks & Campgrounds

12 | Vacation Rentals & Villas

10 | Casinos

5 | Motels

Region

187 | Europe

37 | Asia Pacific

24 | North America

8 | South America

6 | Oceania

5 | Middle East

5 | Africa

Category

249 | Hotel Chatbots

185 | Guest Messaging Software

HiJiffy Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel Chatbots for hotels in Asia Pacific
#1 of 6
Best Hotel Chatbots for hotels in United Kingdom
#1 of 3
Best Hotel Chatbots for hotels in Philippines
#1 of 1

HiJiffy Hotel Chatbots Rankings

By size
Best Hotel Chatbots for Small Hotels 85% recommended by 8 Small hotels
#3 of 9
X Small hotels say that HiJiffy's Hotel Chatbots integrate multiple communication channels into one platform, simplify handling of basic inquiries, and offer a user-friendly interface, as highlighted in verified HotelTechReport reviews. These features are crucial for X Small hotel operations.
Best Hotel Chatbots for Mid-sized Hotels 90% recommended by 135 Mid-sized hotels
#4 of 13
Medium hotels say that HiJiffy’s Hotel Chatbots offer a user-friendly interface and seamless system integration, streamlining communication and enhancing guest satisfaction. Verified HotelTechReport reviews highlight its efficient handling of guest queries and ability to centralize communication across multiple channels, crucial for Medium hotels.
Best Hotel Chatbots for Large Hotels 87% recommended by 43 Large hotels
#3 of 6
Large hotels say that HiJiffy's Hotel Chatbots streamline guest communication and enhance efficiency, benefiting from intuitive user interfaces, multilingual capabilities, and effective automation as highlighted in verified HotelTechReport reviews. These features help manage guest inquiries seamlessly, enhancing overall operations.
Best Hotel Chatbots for Enterprise Hotels 90% recommended by 21 Enterprise hotels
#3 of 4
X Large hotels say that HiJiffy's Hotel Chatbots are highly rated in verified HotelTechReport reviews due to their seamless multi-platform messaging integration, effective automation that reduces workload, and consistent guest experience improvements. These strengths significantly enhance operational efficiency for X Large hotels.
By type
Best Hotel Chatbots for Luxury Hotels 91% recommended by 97 Luxury Hotels hotels
#3 of 12
Luxury hotels say that HiJiffy’s Hotel Chatbots, known for their comprehensive guest interaction capabilities, ease of integration, and efficient centralization of communication channels, are significant assets. Verified HotelTechReport reviews highlight its ability to enhance guest satisfaction and streamline hotel operations.
Best Hotel Chatbots for Vacation Rentals & Villas 89% recommended by 11 Vacation Rentals & Villas hotels
#3 of 3
Vacation-Rentals-Villas hotels say that HiJiffy's Hotel Chatbots are highly rated due to consistent efficiency in automating guest communication, increasing direct bookings, and integrating well with property management systems, as noted in verified HotelTechReport reviews.
Best Hotel Chatbots for RV Parks & Campgrounds 91% recommended by 13 RV Parks & Campgrounds hotels
#2 of 4
Rv-Parks-Campgrounds hotels say that HiJiffy's Hotel Chatbots ranks highly in verified HotelTechReport reviews due to its ease of use, efficient communication, and ability to centralize messages from various platforms. These strengths optimize guest interactions and booking processes.
Best Hotel Chatbots for Extended Stay & Serviced Apartments 92% recommended by 27 Extended Stay & Serviced Apartments hotels
#3 of 8
Extended-Stay-Serviced-Apartments hotels say that HiJiffy's Hotel Chatbots are highly rated due to their time-saving capabilities, seamless 24/7 customer support, and ease of use, according to verified HotelTechReport reviews. These features are important in streamlining guest communication and enhancing operational efficiency.
Best Hotel Chatbots for Airport/Conference Hotels 90% recommended by 59 Airport/Conference Hotels hotels
#4 of 11
Conference hotels say that HiJiffy’s Hotel Chatbots streamline operations by automating guest interactions, integrating seamlessly with existing systems, and offering 24/7 support, according to verified HotelTechReport reviews. These features notably enhance guest satisfaction and operational efficiency during busy conferences.
Best Hotel Chatbots for Limited Service & Budget Hotels 88% recommended by 45 Limited Service & Budget Hotels hotels
#4 of 9
Limited-Service-Budget hotels say that HiJiffy's Hotel Chatbots, as reported in verified HotelTechReport reviews, are appreciated for reducing manual workload, integrating seamlessly with existing systems, and providing efficient customer responses. These strengths align well with the needs of Limited-Service-Budget operations.
Best Hotel Chatbots for Bed & Breakfast & Inns 91% recommended by 56 Bed & Breakfast & Inns hotels
#4 of 11
Bed-N-Breakfast hotels say that HiJiffy's Hotel Chatbot, based on verified HotelTechReport reviews, effectively streamlines guest communication, automates repetitive inquiries, and integrates efficiently with existing systems, allowing staff to focus on enhancing in-person guest experiences.
Best Hotel Chatbots for Boutique Hotels 90% recommended by 110 Boutique Hotels hotels
#3 of 12
Boutique hotels say that HiJiffy's Hotel Chatbot efficiently centralizes guest communications and streamlines operations. According to verified HotelTechReport reviews, it handles high-volume queries, integrates with various communication channels, and enables personalized interactions, catering to Boutique hotel needs.
Best Hotel Chatbots for Branded Hotels 90% recommended by 63 Branded Hotels hotels
#4 of 9
Branded hotels say that HiJiffy's Hotel Chatbots stand out in verified HotelTechReport reviews for their effective integration with booking systems, seamless handling of multilingual communications, and consistent improvements through feedback adaptation, all of which resonate with the needs of Branded hotels.
Best Hotel Chatbots for Casinos 93% recommended by 10 Casinos hotels
#2 of 4
Casino hotels say that HiJiffy's Hotel Chatbots rank highly due to their user-friendly interface, effective guest engagement, and staffing efficiency, as noted in verified HotelTechReport reviews. Casino properties appreciate the seamless guest communication and operational improvements facilitated by HiJiffy.
Best Hotel Chatbots for City Center Hotels 90% recommended by 74 City Center Hotels hotels
#3 of 8
City-Center-Hotel hotels say that HiJiffy's Hotel Chatbots effectively streamline communication processes, improve guest engagement, and integrate various messaging platforms, according to verified HotelTechReport reviews. These strengths contribute to HiJiffy's high ranking in City-Center-Hotel.
Best Hotel Chatbots for Hostels 86% recommended by 26 Hostels hotels
#3 of 5
Hostel hotels say that HiJiffy’s Hotel Chatbots rank highly due to automated guest interactions and customer service support. Verified HotelTechReport reviews consistently highlight the chatbots’ time-saving capabilities, ease of use, and proficient customer service as key strengths important to Hostel hotels.
Best Hotel Chatbots for Other 88% recommended by 51 Other hotels
#3 of 7
Other hotels say that HiJiffy's Hotel Chatbots efficiently streamline guest communications, integrate smoothly with social media platforms, and save significant time by automating responses. According to verified HotelTechReport reviews, these strengths are vital for hotels in Other regions seeking to enhance their operations.
Best Hotel Chatbots for Resorts 91% recommended by 110 Resorts hotels
#3 of 10
Resort hotels say that HiJiffy's Hotel Chatbots, according to verified HotelTechReport reviews, consistently improve guest communication and satisfaction. Its omnichannel integration and reliable automation reduce front desk workload while offering 24/7 availability, making it vital for resort operations.
By region
Best Hotel Chatbots for hotels in North America 88% recommended by 23 hotels in North America
#6 of 7
Na hotels say that HiJiffy’s Hotel Chatbots provide streamlined communication with guests, offering efficient 24/7 user-friendly service and automated customer interaction management. According to verified HotelTechReport reviews, its seamless integration and intuitive dashboard are highly valued in Na.
Best Hotel Chatbots for hotels in Asia Pacific 90% recommended by 31 hotels in Asia Pacific
#1 of 6
Ap hotels say that HiJiffy's Hotel Chatbots integrate seamlessly across diverse messaging platforms and provide efficient customer interactions according to verified HotelTechReport reviews. Common strengths include intuitive operation and strong customer support, catering to Ap-specific needs.
Best Hotel Chatbots for hotels in Oceania 100% recommended by 5 hotels in Oceania
#2 of 2
Oc hotels say that HiJiffy's Hotel Chatbot ranks highly due to streamlined automation, efficient guest engagement, and robust integration features. Verified HotelTechReport reviews highlight its ease of use and time-saving capabilities, which are valued by Oc establishments focused on enhancing customer service and seamless operations.
Best Hotel Chatbots for hotels in Europe 90% recommended by 168 hotels in Europe
#2 of 10
Europe hotels say that HiJiffy's Hotel Chatbots streamline communication by centralizing messages across multiple channels, provide time-saving automation for common queries, and improve efficiency, allowing staff to handle complex tasks. These strengths are highlighted in verified HotelTechReport reviews.
Best Hotel Chatbots for hotels in Africa 90% recommended by 5 hotels in Africa
#2 of 2
Africa hotels say that HiJiffy's Hotel Chatbot ranks highly based on verified HotelTechReport reviews due to its seamless real-time communication, user-friendly interface, and efficient guest interaction capabilities, which streamline operations and enhance guest satisfaction across the region.
By country
Best Hotel Chatbots for hotels in Australia 100% recommended by 5 hotels in Australia
#2 of 2
Au hotels say that HiJiffy's Hotel Chatbots streamline operations through efficient automation and multi-channel capabilities, enhancing guest satisfaction and communication. According to verified HotelTechReport reviews, strengths include real-time response, integration with existing systems, and effective automation of frequent inquiries.
Best Hotel Chatbots for hotels in Canada 99% recommended by 7 hotels in Canada
#2 of 3
Ca hotels say that HiJiffy's Hotel Chatbot is praised in verified HotelTechReport reviews for its user-friendly interface, reliable 24/7 guest support, and effective problem-solving capabilities. These strengths are highlighted as crucial for operations in Canadian hospitality.
Best Hotel Chatbots for hotels in Germany 95% recommended by 6 hotels in Germany
#3 of 3
De hotels say that HiJiffy's Hotel Chatbots are valued for time-saving features, seamless guest communication, and effective website engagement, according to verified HotelTechReport reviews. These strengths streamline operations, allowing staff to focus on complex tasks and improving booking conversion rates.
Best Hotel Chatbots for hotels in Spain 90% recommended by 30 hotels in Spain
#3 of 3
Es hotels say that HiJiffy’s Hotel Chatbot enhances operational efficiency and customer engagement, as reported in verified HotelTechReport reviews. Recurring strengths include streamlined communication via an omnichannel inbox and 24/7 customer support, crucial for maintaining high service standards in Es hotels.
Best Hotel Chatbots for hotels in France 97% recommended by 14 hotels in France
#2 of 4
Fr hotels say that HiJiffy's Hotel Chatbots streamline guest interactions, reduce response times, and manage multichannel communications effectively, according to verified HotelTechReport reviews. These strengths contribute to its strong standing among hotelier needs in France.
Best Hotel Chatbots for hotels in United Kingdom 87% recommended by 18 hotels in United Kingdom
#1 of 3
Gb hotels say that HiJiffy's Hotel Chatbots receive high rankings in verified HotelTechReport reviews for their ease of setup and maintenance, ability to streamline guest communication, and effectiveness in reducing manual inquiries, freeing staff for more complex tasks.
Best Hotel Chatbots for hotels in Italy 73% recommended by 6 hotels in Italy
#3 of 4
It hotels say that HiJiffy’s Hotel Chatbots rank highly due to their user-friendly interface, effective guest communication capabilities, and integration options with existing systems, according to verified HotelTechReport reviews. These strengths facilitate prompt assistance and enhance customer experience for It hotels.
Best Hotel Chatbots for hotels in Philippines 93% recommended by 9 hotels in Philippines
#1 of 1
Ph hotels say that HiJiffy's Hotel Chatbot is praised in verified HotelTechReport reviews for its user-friendly interface, improved guest communication efficiency, and staffing optimization. These strengths are consistently highlighted as crucial for enhancing operational effectiveness in Ph hotels.
Best Hotel Chatbots for hotels in Portugal 90% recommended by 78 hotels in Portugal
#1 of 2
Pt hotels say that HiJiffy's Hotel Chatbots effectively enhance guest communication by integrating with various platforms, automating responses, and easing management tasks, based on verified HotelTechReport reviews. These strengths highlight its user-friendliness, integration capabilities, and time-saving features, important to Pt hotels.
Best Hotel Chatbots for hotels in Thailand 88% recommended by 10 hotels in Thailand
#1 of 1
Th hotels say that HiJiffy's Hotel Chatbots streamline customer communication and enhance operational efficiency, as evidenced by verified HotelTechReport reviews. Key strengths include integration with multiple messaging platforms, simplified response management, and the ability to handle diverse language requirements effectively.
Best Hotel Chatbots for hotels in United States 85% recommended by 14 hotels in United States
#4 of 7
Us hotels say that HiJiffy’s Hotel Chatbots are valued for improving customer communication and response times, as noted in verified HotelTechReport reviews. They highlight the system's ease of use and automation, which streamline operations directly impacting guest interaction.

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What is HiJiffy?

Founded in 2016 | Headquarters in Lisboa, Portugal | 45 employees
HiJiffy Hotel Chatbot is an advanced guest communications platform designed to streamline and enhance hotel operations. Leveraging sophisticated AI technology, HiJiffy centralizes multiple communication channels—such as email, social media, and OTAs—into a single, intuitive interface. This integration allows hoteliers to automate guest interactions efficiently, providing 24/7 support that significantly reduces the workload on front desk and customer service staff. By automating FAQs, the chatbot not only cuts operational costs but also boosts booking conversions through real-time engagement. Its seamless compatibility with hotel management systems and notable platforms like Oaky and D-EDGE further enhances its utility, making it a vital tool for modernizing guest experiences and increasing operational efficiency.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of HiJiffy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by HiJiffy

FAQs

Capabilities

Collect reviews on Trip Advisor and Google

Facilitate the checkout process

Send surveys to monitor guest satisfaction

Generate revenue with upsell & cross sell campaigns

AI powered virtual concierge to answer in-house requests

Features

Messaging & Communication

4/5 features

Bookings & Reservations

4/5 features

Messaging Channels

4/5 features

Workflow Automation

4/5 features

Concierge Services

4/5 features

Available Add-ons & Modules

AI Booking Assistant

Direct Booking Tools
Let your guests book anytime, anywhere. HiJiffy’s chatbot responds in seconds, 24/7, across all your communication channels. It is a simple way to keep your guests happy with fast, reliable service they can count on.

INCLUDED

HiJiffy Reviews Summary

4.5
Very Good
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.3/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, HiJiffy Hotel Chatbot is the #4 most trending product in the Hotel Chatbots category (out of 36) and the #118 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HiJiffy has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HiJiffy as the #3 Hotel Chatbots provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HiJiffy Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HiJiffy Average HiJiffy

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11

Success Stories

2

References

5

Featured Customers

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HiJiffy Reviews

Hotelier Rating

Excellent
177
Very Good
40
Average
22
Poor
7
Terrible
3

Property Size

  • X-Small (8)
  • Small (39)
  • Mid-Sized (56)
  • Large (123)
  • X-Large (20)

Country

  • Portugal
    Portugal
    (78)
  • Spain
    Spain
    (30)
  • United Kingdom
    United Kingdom
    (18)
  • France
    France
    (14)
  • United States
    United States
    (14)
  • Thailand
    Thailand
    (10)
  • Philippines
    Philippines
    (9)
  • Canada
    Canada
    (7)
  • Italy
    Italy
    (6)
  • Germany
    Germany
    (6)
  • Australia
    Australia
    (5)
  • Malta
    Malta
    (4)
  • Singapore
    Singapore
    (3)
  • Netherlands
    Netherlands
    (3)
  • China
    China
    (3)
  • Maldives
    Maldives
    (3)
  • Belgium
    Belgium
    (2)
  • Hungary
    Hungary
    (2)
  • Mexico
    Mexico
    (2)
  • Georgia
    Georgia
    (1)
  • Switzerland
    Switzerland
    (1)
  • Botswana
    Botswana
    (1)
  • Andorra
    Andorra
    (1)
  • Cambodia
    Cambodia
    (1)
  • Greece
    Greece
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Colombia
    Colombia
    (1)
  • Senegal
    Senegal
    (1)
  • Cameroon
    Cameroon
    (1)
  • Morocco
    Morocco
    (1)
  • Iceland
    Iceland
    (1)
  • South Africa
    South Africa
    (1)
  • Brazil
    Brazil
    (1)
  • Chile
    Chile
    (1)
  • Austria
    Austria
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Nepal
    Nepal
    (1)

Region

  • North America
    North America
    (23)
  • Europe
    Europe
    (168)
  • Asia Pacific
    Asia Pacific
    (31)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (3)
  • South America
    South America
    (4)
  • Africa
    Africa
    (5)
10

The key element in our communication and daily operations

Manager from 25-49 room Resort in Vigo (Spain)

Verified
2 months ago
After more than four years using HiJiffy, what we value most is how it has transformed the workload of our Front Desk, Reservations, and Customer Service teams. The software isn't just an add-on; it's the core engine of our daily operations for three key reasons: 1. Omnichannel Inbox: This is undoubtedly the crown jewel. Managing messages f...
Country Spain
Manager
Small Hotel
10

Fantastic intuitive chatbot.

Operations Director from 10 to 24 room Bed & Breakfast & Inn in Windermere (United Kingdom)

Verified
2 months ago
This gives our team time to engage with guests that are there in person. Reduces time spent on simple questions that the chatbot can take care of. Especially like the functionality and the fact that guests the chatbot actually sells rooms and tables for us.
Country United Kingdom
Operations Director
Small Hotel
10

Straightforward, easy to setup, continuous innovation and features

IT Administration from 200 to 499 room Bed & Breakfast & Inn in Funchal (Portugal)

Verified
3 months ago
Hijiffy software has solved a fantastic problem at our Hotel, and has absolutely redefined our communications with clients. Organizing all the topics in one place, creating a complete knowledge database of our hotel in one accessible format, and always bringing forward the best tools for adjusting the FAQ topics, translation, and knowledge...
Country Portugal
IT Administration
Large Hotel
9

Great system with helpfull cuspomer support. Great service and help from the team.

Commercial Strategy Executive from 100 to 199 room Branded Hotel in Sliema (Malta)

Verified
3 months ago
All chats (facebook, instagram, website) being summarized on one back end is very helpful, the chatbot provides prompt responses to guest queries. The chatbot function created much higher demand in guests queries which helps to clarify guest requests prior booking and arrival. The HiJiffy chatbot provides prompt responses to guest queries,...
Country Malta
Commercial Strategy Executive
Large Hotel
10

Everything runs smoothly

CEO from 100 to 199 room Airport/Conference Hotel in Georgioupolis (Greece)

Verified
5 months ago
The simplicity of the back end, it seems well written and very easy to make changes even for novice people or unfamiliar with technology.
Country Greece
CEO
Large Hotel
7

Easy and Efficient Tool for Daily Tasks

Asst. Reservations Manager from 100 to 199 room Boutique in Nasugbu (Philippines)

Verified
5 months ago
1. User-friendly interface and easy to navigate. 2. Speeds up task management and tracking. 3. Helpful features for team collaboration.
Country Philippines
Asst. Reservations Manager
Large Hotel
10

A reliable hotel chatbot with strong guest messaging support

Head of Technology Strategy and Services from 500+ room Branded Hotel in Abu Dhabi (United Arab Emirates)

Verified
5 months ago
You get a product built for hospitality from day one. The chatbot understands hotel language and guest intent and works well across the guest journey with our focus on pre stay. Integrations run smoothly with PMS, CRM, and booking systems. The platform stays flexible when processes change and adapts fast during rollouts or brand updates. Th...
Country United Arab Emirates
Head of Technology Strategy and Services
X-Large Hotel
7

User friendly chatbot

Revenue Manager from 50-74 room Boutique in Maastricht (Netherlands)

Verified
5 months ago
The easy way to use the extranet and the setup of the chatbot, concierge and booking assistance. Keep up the good job.
Country Netherlands
Revenue Manager
Mid-Sized Hotel
10

From a Marketing Perspective Review

Assistant Marketing Manager from 100 to 199 room Boutique in Nasugbu (Philippines)

Verified
5 months ago
Faster and more convenient communication. It also allows us to tailor offers and provide more personalized experiences for guests. Most importantly, it makes the responses feel more human-like, creating a warmer and more engaging interaction. Overall, it helps improve efficiency, guest satisfaction, and strengthens the overall service exper...
Country Philippines
Assistant Marketing Manager
Large Hotel
7

Our Review on HiJiffy

Senior Sales Executive from Boutique in Mellieha (Malta)

Verified
5 months ago
We receive a very high volume of messages every day across multiple communication platforms, so having everything managed within one centralized system is a major advantage for our team. It greatly improves efficiency, organization, and overall visibility, allowing us to monitor, prioritize, and respond to conversations more effectively. Th...
Country Malta
Senior Sales Executive
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 25

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

HiJiffy effectively streamlines guest communication for hotels. Its AI-powered platform manages FAQs, booking assistance, digital check-ins, guest requests, and automated upselling across multiple channels. This helps reduce staff workload and improve response times.

Question:

What differentiates this product or service from the competition?

Answer:

HiJiffy makes the complexities of guest communication easier to manage, helping hotels reduce staff workload by automating common inquiries and streamlining responses across multiple channels. At the same time, it ensures guests receive timely, consistent, and personalized interactions throughout their stay, enhancing overall satisfaction and improving the efficiency of hotel operations.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

As with any technology, it’s important to first assess your requirements and ensure they support your ideal guest experience. That said, I can confidently say that HijIffy has an excellent team, highly responsive, efficient, and a pleasure to work with.

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[email protected] [email protected] Global Partnerships Development Manager @ Profitroom
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Victor Tofan Hotelier & Strategic Sales Executive @ Cloudbeds
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Daniel Romero Director of Commuications @ Paraty Tech
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Francisco Ferrer Senior Product Development & Business Manager @ Roiback
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Pedro Gomes Regional Manager @ Roiback
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Milena Galindo Connectivity & Partnership Manager @ Dingus
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Diana Costa Country Manager @ Paraty Tech
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Mattia Zanella Sales Manager @ Oaky
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Marcos Yudici Marketing Manager @ Roiback
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Rita Machado VP of Sales & Marketing @ Great Hotels of the World
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Clement Denarie Director of Strategic Partnerships and Alliances @ Oaky
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Aurélien Vionnet CEO @ thais-soft
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Alicia Dorget Directrice commerciale @ Thais PMS
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News

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HiJiffy

10 months ago

Chatbot con IA de HiJiffy automatiza el 89 % de consultas y genera 733.000 € en GHT Hotels

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HiJiffy

11 months ago

Where do hoteliers really want AI to take over? HiJiffy’s white paper reveals the answers

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HiJiffy

11 months ago

HiJiffy launches a new type of hotel chatbot with unlimited knowledge and instant updates

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HiJiffy

1 year ago

AI-Powered Messaging Helps Paradise Resort Achieve 12% More Direct Bookings & 82% WhatsApp Engagement

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HiJiffy

1 year ago

HiJiffy Integrates with Expedia Group to Simplify the Management of Travelers' Messages

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HiJiffy

1 year ago

Lub d achieves an impressive 7.9x ROI with HiJiffy, increasing direct bookings and guest engagement.

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HiJiffy

1 year ago

How Hôtel l’Élysée Val d’Europe tripled direct bookings in 2024 with HiJiffy’s widget campaigns

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HiJiffy

1 year ago

HiJiffy Empowers Hoteliers to Create Automated WhatsApp Messages with New Campaigns Manager

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HiJiffy

1 year ago

How La Butte uses WhatsApp campaigns to prepare for guests' arrival and boost additional sales

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HiJiffy

1 year ago

HiJiffy And Booking.com Partner To Simplify Guest Communications

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HiJiffy

1 year ago

AI Hospitality Insider: Latest Trends in AI for Hotels

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HiJiffy

2 years ago

HiJiffy Now Available on Oracle Cloud Marketplace

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HiJiffy

2 years ago

HiJiffy Launches Hyper Personalised Guest Messaging Based On Real-time PMS Updates

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HiJiffy

2 years ago

Social Media Guide for Hospitality: from boosting your hotel’s presence to generating revenue

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HiJiffy

2 years ago

Lamington Group’s gradual rollout of HiJiffy's conversational AI towards a 93% automation and 87% CSAT score

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HiJiffy

2 years ago

HiJiffy Makes Deploying AI In Hotels As Simple As Uploading One Document

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HiJiffy

2 years ago

How To Use AI To Boost Your Guest Loyalty Programmes

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HiJiffy

2 years ago

How Hotel Gran Bilbao and Hotel Ciudad de Burgos boosted their online check-ins by 200% and automatized 90% of online guest queries.

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HiJiffy

2 years ago

How HiJiffy helped USSIM Vacances reduce 100+ weekly calls while improving customer service quality

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HiJiffy

2 years ago

Leonardo Hotels achieved 93% automation of 281K queries using HiJiffy's conversational AI

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HiJiffy

2 years ago

Conversational AI in Hotels: Transforming the Entire Guest Journey

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HiJiffy

2 years ago

HiJiffy’s conversational AI at PortoBay automates 80% of guest queries, facilitates pre-check-ins, and increases direct bookings and cross-selling.

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HiJiffy

2 years ago

What Hotel Guests Really Want to Know: Top 50 Questions Asked in Summer 2023

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HiJiffy

2 years ago

Kora Living’s journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy’s conversational AI.

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HiJiffy

2 years ago

HiJiffy Raises €3.8M and Expands to Germany

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HiJiffy

3 years ago

HiJiffy Unveils New Brand Identity Reflecting the Most Advanced Conversational AI for Hotels

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HiJiffy

3 years ago

HiJiffy Launches GPT-4 Powered Chatbot for Hotels

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HiJiffy

3 years ago

Trends in Guest Communications in 2023

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HiJiffy

3 years ago

HiJiffy Launches the First Voice Assistant 100% Specialised in Hospitality

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HiJiffy

3 years ago

HiJiffy launches Aplysia, the first Guest Communications Operations System

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